Customer Reviews for DMC Heavyduty Mechanical
(U-Haul Neighborhood Dealer)

467 reviews

#1 4130 55th Ave   Lacombe, AB T4L2H9

(403) 782-5900

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 10 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(403) 782-5900

#1 4130 55th Ave
Lacombe, AB T4L2H9

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 10 am–2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Fantastic customer service. Came out hooked tge trailler up to my truck did a safety check with me. Excellent staff

Ed Burton 
Rating:
4.0

Excellent and prompt service!

AARON LLOYD 
Rating:
5.0

Great experience. Great equipment and prices. That’s why I keep coming back :)

MATT JAGERSMA 
Rating:
5.0

Trailer worked good for what I needed it for

Tracey McGovern 
Rating:
3.0

Customer did not leave a comment.

Steven Dabner 
Rating:
5.0

Customer did not leave a comment.

Raphael Antonio 
Rating:
5.0

Nothing

RICK SAMARODEN 
Rating:
5.0

Customer did not leave a comment.

Bernard Knopp 
Rating:
4.0

Customer did not leave a comment.

Janette Schultz 
Rating:
5.0

Customer did not leave a comment.

Brian Finlayson 
Rating:
5.0

Customer did not leave a comment.

JACLYN CHABOT 
Rating:
5.0

Customer did not leave a comment.

Nicole Goedhart 
Rating:
5.0

Customer did not leave a comment.

Nicole Goedhart 
Rating:
5.0

Customer did not leave a comment.

Nicole Goedhart 
Rating:
2.0

You changed my chosen pickup location and pickup time without a reason

flavio capettini 
Rating:
5.0

The young woman in this location is amazing, she should train all your staff on customer service

Walter Kilvington 
Rating:
4.0

U-haul rep was courteous and helpful.

Theodore VANDER MEULEN 
Rating:
5.0

The truck service light was on. Maybe they could check the service lights and switchgear. Other than those minor worries the service was spectacular.

Co Stiganduhr 
Rating:
5.0

The lady at this location goes above and beyond to ensure you are all setup with rental.

Faizal Haji 
Rating:
5.0

Muffler pipe was off making it a bit noisy. Muffler was OK.

Douglas Harbridge 
Rating:
5.0

The lady at the Lacombe outlet was great.She went the extra mile to make sure our needs were met.Great customer service.

Calvin Knapp 
Rating:
5.0

Everything worked as it should. Definitely happy with the experience. Thank you.

Mark Sarty 
Rating:
5.0

Customer did not leave a comment.

Gene Bohnet 
Rating:
5.0

Customer did not leave a comment.

Brianna Carlson 
Rating:
5.0

Customer did not leave a comment.

Larke Newell 
Rating:
5.0

Customer did not leave a comment.

Leslie Napastuk 
Rating:
5.0

Customer did not leave a comment.

oriella henderson 
Rating:
5.0

K

Clifford Smith 
Rating:
5.0

Make sure this location has a jack to help unload and load the trailers. The pickup location had one and it made hooking up easy. The drop off location did not have one and while my husband is as strong as an ox, it’s not healthy for either person. The trailer wasn’t overly heavy but it can still be dangerous.

rhonda Boyce 
Rating:
4.0

All good

Thomas Magnuson 
Rating:
5.0

Customer did not leave a comment.

Colin Rodin 
Rating:
5.0

Customer did not leave a comment.

Jim Stewart 
Rating:
5.0

Lady at the counter was very friendly and efficient. Will definitely rent a Uhaul again from her.

Robert Linthorne 
Rating:
5.0

Customer did not leave a comment.

Bernard Knopp 
Rating:
5.0

The trailer worked perfectly for what we needed

byron tomkins 
Rating:
4.0

Customer did not leave a comment.

Delano Lewis 
Rating:
4.0

Customer did not leave a comment.

Stephen Boyko 
Rating:
5.0

Customer did not leave a comment.

Nicole Goedhart 
Rating:
5.0

Customer did not leave a comment.

Raymond Clarke 
Rating:
5.0

Customer did not leave a comment.

Joanna Johns 
Rating:
5.0

Customer did not leave a comment.

Kyle Spraakman 
Rating:
5.0

Customer did not leave a comment.

June Smith 
Rating:
5.0

Customer did not leave a comment.

Nicole Goedhart 
Rating:
5.0

Customer did not leave a comment.

Nicole Goedhart 
Rating:
5.0

Customer did not leave a comment.

Maris Kocins 
Rating:
5.0

BEST Customer Service and the Uhauls are always spotless.

Nicole Goedhart 
Rating:
5.0

This location gives excellent service

Denis Pidwerbesky 
Rating:
5.0

Customer did not leave a comment.

Matt Burroughs 
Rating:
3.0

Customer did not leave a comment.

Brian HAWES 
Rating:
5.0

It was exactly whatI needed to get the job done. Thank you U- Haul.

Alan Bolton 
Rating:
5.0

Staff were friendly and approachable to assist. 🙂 I am thankful that they helped make my moving process fairly easy.

Shannon Piel 
Rating:
5.0

Customer did not leave a comment.

Shelly Bressette 
Rating:
5.0

Outstanding service again from Tracy. Would highly recommend this uhaul location.

Kim DeLorey 
Rating:
5.0

Customer did not leave a comment.

Lylfe Jun tuburan 
Rating:
5.0

Customer did not leave a comment.

Mark Willerth 
Rating:
5.0

Loved it last year, so rented again this year.

MATT JAGERSMA 
Rating:
5.0

Very pleased with your independent agent here in Lacombe, AB. She was extremely helpful and efficient in transacting the rental of the trailer.

Tom Chan 
Rating:
5.0

Customer did not leave a comment.

Alex Cassell 
Rating:
5.0

Customer did not leave a comment.

Jenelle Bjarnason 
Rating:
4.0

Customer did not leave a comment.

Myriam Nelson 
Rating:
5.0

Nothing

William Heighington 
Rating:
5.0

Customer did not leave a comment.

Daniel Greene 
Rating:
3.0

Customer did not leave a comment.

Terry Trueman 
Rating:
5.0

Nothing, this location provides great service

William Heighington 
Rating:
4.0

Thanks

Denis Pidwerbesky 
Rating:
5.0

This U Haul in Lacombe is excellent! They always go above and beyond our expectations.

Dirk Andersen 
Rating:
4.0

Fantastic customer service

Bernie Pyra 
Rating:
5.0

Customer did not leave a comment.

Stan Loyd 
Rating:
4.0

Customer did not leave a comment.

Enviro Container 
Rating:
5.0

The truck wasn't in the greatest shape but that is not the locations fault. Tracy was amazing and extremely helpful. I would highly recommend!?

Global Tax and Accounting 
Rating:
5.0

Tracy is a excellent customer representative in store. The trailer is a great alternative option to the trucks I have used before.

Pamela Metzger 
Rating:
5.0

Always above and beyond effort to help me find what I need. Always friendly and reliable and professional, my personal preference.

Nigel EATMON 
Rating:
5.0

Let them know about 24 7 service in advance not the day before pickup.

Betty GIESBRECHT 
Rating:
5.0

Very easy

Gordon Dryden 
Rating:
5.0

Customer did not leave a comment.

Robert Bissonette 
Rating:
5.0

Excellent Service and Advice

Denis Pidwerbesky 
Rating:
3.0

Customer did not leave a comment.

Bruce Taylor 
Rating:
5.0

Customer did not leave a comment.

DJ PARK 
Rating:
5.0

Customer did not leave a comment.

Curtis Boyd 
Rating:
5.0

Customer did not leave a comment.

Garry Cumming 
Rating:
5.0

Customer did not leave a comment.

Ken Schrauzer 
Rating:
5.0

Customer did not leave a comment.

Peggy De forge 
Rating:
5.0

Uhaul rep at site was extremely customer friendly & helpful

RICARDO HUNTER 
Rating:
5.0

It was easy and fast.excellent service trailer was great for what we needed.tracey was very freindly and efficient.

Derrick McGovern 
Rating:
5.0

Nothing comes to mind. Tracey at DMC Heavyduty Mechanical as the Uhaul Agent was just super! She made the rental experience notably pleasant and user-friendly. 10/10

Alyce Blair 
Rating:
2.0

First the pick up was changed from when my booking. Next the reservation time was changed. Then when I arrive at U Hauls dictated time ..... the car hauler was not available Then the staff made no attempt to find an alternative trailer I found another auto transporter on the way to Edm. Then U Haul charged me an additional $50 because I did not return it to the location I rented it at. This would not be an issue if my original reservation was where it was supposed to be a. I request the refund of the $59 Calgary drop off fee and $50 because the auto transporter was not available when scheduled

Robert McKinney 
Rating:
3.0

I found Tracy to be a gracious customer service representative for the company. She was also very knowlegeable in the the equipment available and the rental contract itself.

ken mcammond 
Rating:
5.0

NADDA

Gillbert Wood 
Rating:
5.0

I was very professionally taken care of.

Don Letwinetz 
Rating:
5.0

Customer did not leave a comment.

Gurpreet singh 
Rating:
5.0

Be careful when hooking up and parking trailers as there is not a lot of room, use a spotter if possible Service was great and professional

Jason Plishka 
Rating:
5.0

Customer did not leave a comment.

Kevin Schmidt 
Rating:
5.0

Customer did not leave a comment.

Carl Matthews 
Rating:
5.0

Friendly Service, good advice.

Sam Turkington 
Rating:
4.0

Customer did not leave a comment.

Lorna L'Heureux 
Rating:
5.0

All good

Arthur RATHJEN 
Rating:
5.0

Tracey went above and beyond to help after another UHaul company in the same town let us down. I highly recommend using DMC Heavyduty Mechanical for all UHaul products and services.

Kim DeLorey 
Rating:
5.0

I had great service from the lady I dealt with, very helpful, kind and professional . I would definitely recommend this location.

Velma Regis Bolah 
Rating:
5.0

Very welcoming, pleasant and helpful staff

James Damiani 
Rating:
4.0

Customer did not leave a comment.

LYNN ROY 
No reviews have been submitted for this location.

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