Comentarios de los clientes para Divine Logistics

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Divine Logistics

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BRENDAN C.
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Excellent experience! Will definitely be using again!

RICHARD M.
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The Rep provided excellent customer service in all our conversations. I will recommend this location to anyone looking to rent a moving truck.

tony S.
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Nice location, great service.

SCOTTB C.
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Clean and right on time! I always like to rent from you guys. Thanks again for the great service.

MATTHEWLINDSAY G.
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El cliente no dejó un comentario.

Daniel C.
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El cliente no dejó un comentario.

DARRELL M.
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Great Service! very supportive.

THOMASE R.
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The truck was warmed up before even we got there, excellent service. Highly recommended!

ALBY T.
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The guy in the office was super polite and knowledgeable. The truck was in great shape and clean!

SUKHMEET S.
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Fantastic Service, Truck was ready to go.

TYE B.
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This is how Uhaul dealers should be. I've had the pleasure of dealing with this location twice. The staff is extremely helpful. Even if there's another spot to pick up/drop off near you I'd recommend driving the extra 10min to come here.

AVIV K.
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El cliente no dejó un comentario.

Richard T.
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Quick and painless, service was excellent

Michael C.
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Actually have people that do work not just sit around on their cell phones. Clean off trucks when it has snow on it not just leave it for days till someone rents the trucks. If you know people are renting your vehicle maybe have the trucks ready to go that's called good customer service. Clean the inside of trucks properly not leave garbage on the floor and coffee spills all over the place. Practice proper Covid 19 protocol wear masks. You have people fill out forms online to make the service faster and to lessen time inside uhaul buildings but yet I still spent just as much time in the building getting everything all set up . This was the worst experience iv had with your company and I will not be back nor will I recommend your company to friends or family.

ROBERTW R.
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Great customer service. Very kind and helpful!

LIAMCAMPBELL A.
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My truck was clean, sanitized and ready to go before I arrived! Great service and they take the time to explain how the system works so you're not surprised by ‘complications' on moving day.

jason H.
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The customer service was excellent. I highly recommend this company to all my friends and family and I will be doing more business in the future.

JESSICAJAYNE B.
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We had excellent service from this location. The truck was in great condition and ready for us at the scheduled pick up time. I highly recommend using this location when needing to rent a uhaul.

BRUCEA J.
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Manish went above and beyond and helped me with getting the truck on time as promised. It was a great experience overall.

LILLIAN M.
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It was my first experience renting a Uhaul, and the guy at this location helped me with all the details and information very precisely. Nice location, have all size of trucks and very organized.

SCOTTB C.
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El cliente no dejó un comentario.

Jean V.
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Everything was fine, but the staff threaten me to report me because of his lack of professionalism for not checking the truck before delivering it to me. There was a painting left in the truck, thinking the previous customer did not want it we took it. After returning the truck, the next day, the staff called me and said the painting was his, and he left it in the truck for I don't know what reason. I told him I will make arrangement so that he can come pick it up. The next day I found myself not being able to make arrangement for him to pick it up and he threaten to report me. He told me the painting was not his but for the previous client and he wants it back. 1. He did not do his job properlly 2. He lies to clients 3. He threaten clients to report them Overall, not a pleasant transaction, will not recommend anyone to go there again

STEPHENF J.
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Beyond poor management and service at this location. I rent frequently from Uhaul, but from another location. Having to use this one on short notice, it was met with no willingness for the 'manager' to take a reservation on the phone - he just wanted it done on the app. When arriving he took a credit card to reserve, but noted he could not take payment that afternoon (when the truck was returned) by debit card as his POS 'didn't work' for debit (but did for Visa). Check in took 25 min. Check out took over 30 min - as he couldn't print a copy. He has a business, but can't take debit or print an invoice. When an item was left in the truck he was not at the location at the stated opening hour the next day. He then required 2 phone calls to ask for him to check for the item. When he said he had it and I left work to go pick it up - he wasn't at the office and no one was. It was closed in the middle of the day. When I waited 40 minutes for him to show up, the item he claimed he found was not the one requested - in two previous phone calls. The young manager is either not bright enough, or cares enough to execute on basic business activities (like being at the office during posted business hours) and is really just too 'clueless' for people to use this location. Call somewhere else - there are a lot of Uhaul neighbourhood dealers - and save yourself time and frustration.

GRANTEDWARD P.
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El cliente no dejó un comentario.

Michael C.
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The operator of this Bradford Street location was excellent

MICHELH S.
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Amazing experience The person that helped me was amazing

KHAWAR M.
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El cliente no dejó un comentario.

CRYSTALG K.
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When I arrived, the person running the location was late. Then the truck I had pre-booked was not there and was offered a smaller truck. Since I was moving I had no choice but to take it. I was offered a better rate on mileage since I didn't get the right truck. I was offered .49 cents a km. When I returned the truck, he gentlemen was again late. I would've just dropped off he truck, but wanted to verify that what was discussed for mileage was applied. He told me that it would be and I would receive the final email. When I reviewed the email, the mileage rate was not what was discussed, but .55 cents/km. I'm just very disappointed with the all-around experience,

MICHELEDENISE B.
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Awesome experience, as always. Staff are the best !!! I always get treated very well at this UHaul location which is why I continue to go back. Very very friendly staff. Like family. Luv you guys !!! See you again for sure.

ADAMISAC DAVID T O.
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I have written a letter to head office customer service about my experience

GAURAVDEEPSINGH M.
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El cliente no dejó un comentario.

ALANG F.
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good follow up by operator, truck was clean. Had a bit of an issue confirming my location when I returned but call your 24 hour hot line and person there made a note that I had returned the truck on time and no additional charges were charged to me, Overall good experience

MICHAEL W.
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El cliente no dejó un comentario.

GAURAVDEEPSINGH M.
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Excellent Service and assistance. Right on time. Thank you!

Oleksandr D.
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El cliente no dejó un comentario.

PAUL S.
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I asked for the smallest vehicle that could transport approximately 4800 lbs of 5x8 metal fencing. The attendant recommended a vehicle that turns out could only handle max 3000 lbs. The result was double the mileage, fuel and more importantly my time. When I asked for some type of compensation I was told to contact customer service. Attendants should understand vehicle specs. They should have the autonomy to resolve customer service issues, and they should be at the location upon customer arrival at 9:00 am to answer questions like... Are you sure this vehicle can transport 4800 lbs? I sincerely hope this feedback helps provide a better customer experience moving forward Paul Stevenson

ANTONIO D.
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He wasn't even there when I went to pick up the trailer and then he blame me for and he was looking for a job I thought his job would have been to be there Fairway the whole experience was terrible and then he had the gall to call me literate these guys check into this this is not right

TRAVISJOHN C.
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Manish was great , very responsive, great service.

BRANDONSCOTT M.
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Have someone be there at the reservation time agreed upon!

NICHOLASBENTLEY M.
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Truck was no guaranteed in Orillia at 7am the day of. Booked weeks in advance. Location was moved to Barrie an hour out of the way. When I went to pick it up it was two hours late due to missing keys. Hardly what I signed up for. Absolutely bogus service.

Sheldon A.
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Great service,no improvement needed,great equipment, very accommodating best experience ever

HENNYMADHU K.
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Newmarket location refused to give me truck on my moving date, I have reserved it 20 days before my moving date but still they were not having truck for me on my moving date. Manish from 45 Bradford street, Barrie location arranged a truck for me on a very short notice and also gave me very awesome deal. I will recommend Barrie location to all my friends and family members. Thank you

CAROLYNED S.
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El cliente no dejó un comentario.

Shawn M.
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El cliente no dejó un comentario.

PALWINDER P.
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Excellent and quick service. The truck was cleaned and sanitized.

BRIAND O.
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No further comments,all went well.

jim L.
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I was told that, by returning the truck to a certain location, I'd save extra charges, and yet, in the end, uhaul charged me for extra mileage. Doesn't make sense really. How did I save, when my time was expended and gas? They need to reconsider aspects of the return that don't unduly burden the customer. By the way, I'd sure love to have the almost $60 CDN returned to me for mileage that was excessive for a return...

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