AMAZING Customer service. Very polite, friendly and accommodating.
Jerry B.
Customer Reviews for District 26 Hand Wash & Wax
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Awesome customer service
Latonya W.Awesome gentlemen I called him on the road asked about dropping of instructions He went out of his way to accommodate me great service
David P.I paid for a dolly and didn't receive one during my order. Also the pictures were slightly off as there was previous damage to the passenger side door. When I arrived at the pick up location during my pick up time, the location changed and wasted almost 30minutes and gas driving around. The other issue I had was I needed it for 6 hours and after pick up told me I only had 4 so I had to only make 1 trip and wasted a lot of time just getting the pick up.
Robert P.Have the equipment ready at the time requested. Have all the equipmentt ready Do not change pick up location three times. Spent four time the amount becuase uhaul did not provide the equipment that was requested. Over all.. Bad rental
james R.Staff was curtious, respectful, and efficient. Will definitely continue using this location for all my rental needs.
Charles J.The service that I received from Mr. Williams was nothing less than OUTSTANDING! I will shop there again and recommend this location to my family and friends! - Mr. Mitchell
Chris M.Great staff, very pleasant!
Kenneth P.Great customer service… went above and beyond to make sure my experience was excellent!
Janee W.Good job
Jose G.I was upset that we had to drive so far. Initially I was told that we could drop it off at the one closest to us. Then to find out we had to drive it to this one because they had a next day reservation for the truck. I don't think it's right that we had to pay for extra gas to go to this location because y'all booked another family. We shouldn't have to pay for your business scheduling.
Brooke H.There's nothing that I found to need improvement . My experience twice within a span of a few months was excellent. The rep/agent was personable, knowledgeable & courteous . A great listener & problem solver.
ZAUBRALINDA F.Great and friendly staff.
ONeil F.Insure the facility has all the equipment that the customer needs on hand. And if they don't the person in charge should be the going to the higher uhaul places and pick up the equipment requested during the rental equipment reservation
Brandon L.CJ was phenomenal, I was in and out of the office in no time.
RYAN K.I just sent a friend to Craig at District 26 Car Wash. Thanks Craig for all you do
TERRY J.Everything was great.
WILLIAM M.Great service
TRUNETTE L.I paid for a furniture dolly and was not given it at all and was told I was going to be reimbursed. That did nothing happen and now they are blaming me for a dolly that I was never given. The nerve so I'm going to fix what I can in the morning. I was on a time limit to move so I could not address anything just yet but I am
ARTHUR M.Owner wasn't there, just dropped off
KEVIN M.They didn't have the truck back yet but he did get me another truck
ALECIA E.Truck was almost empty on gas. Paid for boxes but rack was not given at the time of purchase.
ANITA B.Everything was good
Jabar H.We did not receive the dollies and furniture pads.
RACHEL H.The truck was clean but it had a smell in it
IRMA R.Staff immediately greeted me and told me the procedures for turn-in. No issues; professional and prompt.
Patri k S.The young man at the drop off facility in Fayetteville, NC was extremely professional, helpful and friendly. After 2900 miles of driving, it was so appreciated to be greeted by such a nice young person!!
GREGORY V.When time to return trailer no one was at location .. will never rent from Uhaul again
Raquel F.he really tried to steal money i had to call cooperate to Receive my money back they even agreed that he SHOULD NOT HAVE charged me the way he do i guess he thought i was young and dumb🤷🏽â€â™€ï¸🤣
YAHAIRA L.Evrrything was greater . The transaction was very smooth and quick. The attendent was very professional and kind. I will be using this location again in the futur.
HOPE J.Nothing.
JAMES W.Make sure the a/c working on truck like should.Rent a 10' for 5 days never would get cool enough for me . Mention to guy that I rent truck from, he said sorry about that , know discount for my inconvenience. Not good Business.
Thomas K.The you man was very attentive to our need.
JOAN M.I went in to return the uhaul equipment and the guy had left for a vacation and Noone checked me out. I also have never driven such poor equipment. The dash fell on my leg and the truck sounded like it was in bad need of service.
ARCELIA G.Mr. CJ was excellent, and I enjoyed his energy and personality! Thank him for being so kind and efficient!
MIRANDA S.Very professional Excellent service
AGNES J.My husband pointed out to the gentleman that two tires were bald and he told him if he had a break down just to call uhaul. We had a blowout an hr into our trip and it hit my van since I was following behind the uhaul. Added two hours of sitting off the interstate to a 4 hour trip to begin with.
Ashlynn E.The vehicle was free lf large debris, but it was not clean
Tshaka C.Offer discounts for early turn-in
Larry G.Front aliment
ROBERT T.I was called 2 days before my rental and told the location I was renting from no longer had a truck available, and I had to pick up a truck from 40 min. away. This caused me to require the truck for an extra day, yet i was only given a 10 dollar discount. Uhaul is absolutely terrible at managing their truck inventory right now.
LUKE J.Everything was excellent!!! Great Customer Service!!!
DERRICK D.It's an U-Haul/car wash. Turn equipment in he told me to park it while he continue to wash car then charged me for an extra day. When I originally had been to my right location which was down the street from him and she stated she was calling him to let him know I was on my way. I got there at 5:10 pm.
ANNETTE T.Service was beyond amazing!!! I would rebook with them EVERYTIME I move!
SHAFLORA F.Everything was perfect, Thank you!
SHONICE H.Great service
DEREK J.Customer service was good, I did receive help and was able to hitch the trailer and get going fast. Gracias
Jc B.I was not explained all the charges on my contract. I was charged a CDW fee which was not my agreement and never explained . I would refer a refund of $10.00
CHARLES S.