Customer Reviews for District 26 Hand Wash & Wax
(U-Haul Neighborhood Dealer)

349 reviews

163 N Reilly Rd   Fayetteville, NC 28303

(910) 920-9445

Office Hours

  • Mon–Thur
    9 am–5:30 pm
  • Fri–Sat
    8 am–6 pm
  • Sunday
    1 pm–5 pm

Services at this Location:

Contact Us

(910) 920-9445

163 N Reilly Rd
Fayetteville, NC 28303

Services at this Location:

Office Hours

  • Mon–Thur
    9 am–5:30 pm
  • Fri–Sat
    8 am–6 pm
  • Sunday
    1 pm–5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very professional employee.

Carey D. 
Rating:
5.0

Customer did not leave a comment.

TONY P. 
Rating:
5.0

Customer did not leave a comment.

Luis R. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline K. 
Rating:
5.0

Customer did not leave a comment.

TONY P. 
Rating:
5.0

Very nice dependable very helpful

Atonya D. 
Rating:
5.0

Customer did not leave a comment.

aLAN S. 
Rating:
5.0

The UHaul staff were welcoming, friendly, and quick.

Donna Q. 
Rating:
5.0

Customer did not leave a comment.

Shannon W. 
Rating:
4.0

Customer did not leave a comment.

SHERISE S. 
Rating:
5.0

Customer did not leave a comment.

Teshanti L. 
Rating:
5.0

👍🏼👍🏼👍🏼

Rich P. 
Rating:
4.0

Customer did not leave a comment.

Kris G. 
Rating:
4.0

It was a good experience but I think we was over charged

Huey M. 
Rating:
3.0

Customer did not leave a comment.

Shaquita E. 
Rating:
5.0

Customer did not leave a comment.

MAURO C. 
Rating:
5.0

Fantastic service. I would definitely use them again.

Aaron A. 
Rating:
4.0

Customer did not leave a comment.

Jasmine T. 
Rating:
4.0

CJ was outstanding, he was customer service oriented and made the process a breeze. The truck itself sounded a little rough but overall it the job at hand was done.

Montrell H. 
Rating:
5.0

Very good customer service

CHRISTOPHER H. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
3.0

When I picked up the uhaul truck it was empty in gas

NOEL R. 
Rating:
5.0

Customer did not leave a comment.

Kevin F. 
Rating:
5.0

Drop-off location was great!

JOSHUA R. 
Rating:
5.0

My man at the drop-off location was phenomenal!

JOSHUA R. 
Rating:
5.0

Theirs nothing to be done my experience was GREAT this location is tye only location I use

Brad H. 
Rating:
5.0

Thanks to this location we had an easy and smooth move!! Our truck was well kept and we have no complaints!!

Ricssy V. 
Rating:
5.0

Customer did not leave a comment.

TEMPESTT W. 
Rating:
5.0

Good experience

cRAIG D. 
Rating:
1.0

They said I used 150 miles I only used 80-90 miles changed me for gas when I brought it back with the same amount of gas as it was given to me just overall horrible experience

Derik C. 
Rating:
5.0

I was greeted with enthusiasm and engaged with care. Great personal service!

ANTHONY Q. 
Rating:
5.0

Great customer service very helpful and efficient

Nikyra B. 
Rating:
5.0

CJ was amazing. He made the process so quick and easy! I really appreciated his help. Definitely hold on to that guy.

Arlene C. 
Rating:
3.0

Customer did not leave a comment.

Reuben J. 
Rating:
5.0

Customer did not leave a comment.

Martasia A. 
Rating:
5.0

Very positive, and friendly service provider. He was a very nice young man.

Gwendolyn D. 
Rating:
5.0

Outstanding They got me in and out with out dragging feet. They also were very knowledgeable about all the equipment and surrounding area.

Michael Y. 
Rating:
5.0

Customer did not leave a comment.

cLANCY M. 
Rating:
5.0

Customer did not leave a comment.

MELODE MICHELLE G. 
Rating:
3.0

Let the customer know that even the fine print doesn't state what time you can drop off before you're charged again

tIFFANY B. 
Rating:
5.0

Very Clean! and Respectful establishment.

caroline P. 
Rating:
5.0

Very easy and quick turn in. Very friendly people

Sonya P. 
Rating:
2.0

The reason I said poor is because I did a mobile pickup, I'll never do it again. The system had technical difficulties picking up and returning the truck; it was pouring rain, there was no dolly on the truck they sent me to a location that was supposed to be open and it wasn't so my husband had to lift everything

Ruth S. 
Rating:
5.0

Customer did not leave a comment.

Gloria C. 
Rating:
5.0

Everything went smoothly. I see no improvement necessary

barbara L. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

Stephen P. 
Rating:
5.0

Very professional and had excellent social skills

DEBORAH E. 
Rating:
5.0

Customer did not leave a comment.

Samantha Y. 
Rating:
5.0

The Service and this establishment was wonderful. All of the employees were very kind.

Nakia M. 
Rating:
5.0

I will change anything everyone was polite and helpful in every way .

Joseph C. 
Rating:
4.0

Customer did not leave a comment.

Patrick M. 
Rating:
5.0

Everything went perfect and would definitely choose this location next time I need a uhaul.

Marvin B. 
Rating:
5.0

Customer did not leave a comment.

Bria K. 
Rating:
4.0

Customer did not leave a comment.

Amy D. 
Rating:
5.0

Outstanding service!

Efrem S. 
Rating:
5.0

Great customer service

Lakeesha D. 
Rating:
5.0

Customer did not leave a comment.

Pam W. 
Rating:
4.0

Customer did not leave a comment.

Aaron A. 
Rating:
5.0

Customer did not leave a comment.

Janet R. 
Rating:
5.0

Customer did not leave a comment.

Brian R. 
Rating:
5.0

Customer did not leave a comment.

Ivon V. 
Rating:
5.0

Customer did not leave a comment.

Lionel S. 
Rating:
5.0

I absolutely love the service here. The owner is truly thoughtful! He was out on lunch and I needed a truck. After calling him, he came back right away to assist me. I would highly recommend his services to everyone.

Timmeka L. 
Rating:
5.0

Customer did not leave a comment.

Matthew W. 
Rating:
1.0

This was a horrible experience l. My first reservation was cancelled by the uhaul retailer because he wasn't there when I arrived, they told me to come back later I called before going when they informed me he wasn't coming in and I needed to find somewhere else to rent.

Lashikquia H. 
Rating:
5.0

Great guy at the counter! Made for a quick and efficient experience. Been multiple times and enjoyed each one!Wish all my rental experiences went this well!!!!

Charles S. 
Rating:
5.0

Not much very professional and very kind and helpful. I was in the hospital and they helped the best the could. Go visit those guys.

William M. 
Rating:
2.0

Service desk person was rude, didn't have the thing I rented

Madeline S. 
Rating:
5.0

The representative did a wonderful job! he made me feel comfortable and enjoyed the experience.

Estelle T. 
Rating:
5.0

Nice people, friendly, efficient and easy to deal with.

Anthony F. 
Rating:
5.0

The location was very convenient and the truck was where it said it was gonna be. The truck wasn't really clean there was a dolly inside, beads all over the floor and moving mats were all over the truck not folded. I think that was from the last renters. No fault of the owner. Overall great, easy experience.

LAUREN M. 
Rating:
5.0

Customer did not leave a comment.

Tonya S. 
Rating:
5.0

We were very satisfied,there would be nothing but maybe some free food lol just joking. Appreciate the service!

Lionel S. 
Rating:
5.0

Customer did not leave a comment.

Keyora R. 
Rating:
5.0

Had some difficulty getting the trailer parked in the back because vehicles blocked the drive. Everything else was great.

Mathew N. 
Rating:
5.0

Great customer service!

George H. 
Rating:
5.0

The best part of my experience was the Man who ran the Uhaul facility was very professional and honest person to work with. I would gladly rent a vehicle any time.

Ulus J J. 
Rating:
1.0

Have gas meter where it belongs instead of charging people to put gas back in only drove 9 miles why 60 fee

JULIUS W. 
Rating:
5.0

Great service

Carol D. 
Rating:
5.0

Customer did not leave a comment.

Kenneth S. 
Rating:
5.0

Everything was good

Kareem M. 
Rating:
5.0

Your service was great. I believe the customer that uses your service will be satisfied. I really don't have any complaints because when the truck that I was scheduled for wasn't there.The young lady got right on it and found me within thirty minutes. And the young man that operates at 163 N Reilly Rd was Awesome also and very respectful. They both took good care of me.Thanks for your service.

Barbara M. 
Rating:
5.0

Customer did not leave a comment.

Roger S. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS C. 
Rating:
5.0

Great customer service!

Brianna K. 
Rating:
5.0

Customer did not leave a comment.

Randy E. 
Rating:
5.0

Not really sure what can be done to improve for the next customer. I made my plans to pick up the U-Haul only a day before I needed it. There was no issues ordering it, and even had a same-day change, and they made it happen for me. Exchange the U-Haul within a couple hours after picking up the original one, can't complain about either vehicle or the service that was provided to me. Top-notch, highly recommend!

PEYTON F. 
Rating:
5.0

The manager really took good care of us. On a scale of 1 to 10, we give him a million! We highly reccommend this location and manager!

cHRIS K. 
Rating:
4.0

Customer did not leave a comment.

marcos B. 
Rating:
5.0

CJ was awesome. I could not have asked for better customer service. I have used yall in the past at another location. My experience has been great thus far. Thank you CJ and keep that great personality. It's a money maker. Thank you Uhaul ❤

Deborah L. 
Rating:
5.0

Great guy!

George H. 
Rating:
5.0

Customer did not leave a comment.

Jason C. 
Rating:
5.0

Nothing at all! The process was very smooth and simple, no hassle at all. CJ worked with me quickly and professionally!

Chandria B. 
Rating:
5.0

This location offers excellent customer service. Gentleman at the desk was very courteous and professional. Will use this location for any of my Uhaul needs in the future.

Pedro S. 
Rating:
5.0

Was clean, took a bit to figure out with picking up using lockbox was good. .

Cheryl J. 
Rating:
5.0

Awesome ! Definitely recommend this location, 2nd time using them!

Dana B. 
Rating:
4.0

My only complaint with this location was that we paid for a dolly that we never received.

GAYE N. 
Rating:
5.0

Customer did not leave a comment.

Jason C. 
Rating:
3.0

Make sure the truck is going to at the place designated to pick up. It took me 2 hours to find a truck due to the one reserved was not returned and I was giving no notification. I had to call back 4 times for someone to find me a truck to move my things to my new home. The truck that was finally provided drove like the suspension was bad and bounced all over the road.

Joanie A. 
No reviews have been submitted for this location.

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