Your personnel were very helpful and super kind!
Jessarae B.
Customer Reviews for Discover Thermopolis
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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The app on my iPhone did not identify me as being in the right place for drop off even though I was.
Robert B.Easy drop off
Eileen P.Amazing customer service and great personality
Jeff B.Great customer service! Much appreciated during stressful time
Jeff B.Everything was great
Victor G.When you offer to give a free day due to changing the pick up city, it would be nice not to be charged for That extra day.
Ron F.It did take longer then normal to get my rental truck. This is the 8th time I have rented from a Uhaul Dealer in the last 12 months. I did not request the Safe Move Insurance, However it was tacked on to my bill. In the past The clerk always asked first if I wanted it. It took me more time to call Uhaul HQ to get it refunded. I have yet to see the refund. I would go back to this dealer but they need to ask before adding extra items.
RICHARD M.