Customer Reviews for Discover Thermopolis
(U-Haul Neighborhood Dealer)

42 reviews

541 Broadway St   Thermopolis, WY 82443

(307) 864-2227

Office Hours

  • Mon-Sat: 10 am–7:30 pm
  • Sun: 12 pm–5 pm

Services at this Location:

Contact Us

(307) 864-2227

541 Broadway St
Thermopolis, WY 82443

Services at this Location:

Office Hours

  • Mon-Sat: 10 am–7:30 pm
  • Sun: 12 pm–5 pm
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

patrick M. 
Rating:
5.0

Customer did not leave a comment.

Heather S. 
Rating:
5.0

Customer did not leave a comment.

Harvey R. 
Rating:
5.0

Convenient location

Sam M. 
Rating:
5.0

Nice people easy to deal with.

Lee L. 
Rating:
5.0

Customer did not leave a comment.

Prescott H. 
Rating:
5.0

Customer did not leave a comment.

RONNIE E. 
Rating:
5.0

friendly curtious

Rod O. 
Rating:
5.0

No suggestions

Forrest B. 
Rating:
5.0

Customer did not leave a comment.

Abigail B. 
Rating:
1.0

I live across the street from the drop off and there is never anybody there to help anybody. There is no listing of office hours either only a phone number. It is nothing more than a ramshackled old office building with plastic behind the windows.

Chad R. 
Rating:
4.0

We just dropped the truck and trailer off, there were no employees and we weren't quite sure what to do.

Jon L. 
Rating:
4.0

Customer did not leave a comment.

Barbara A. 
Rating:
5.0

Howie and staff do great things here in Thermopolis. He's an asset to us

jersey H. 
Rating:
5.0

Customer did not leave a comment.

Randy M. 
Rating:
4.0

The engine light came on and the truck started having trouble shifting.

Cherianne B. 
Rating:
5.0

Customer did not leave a comment.

Donell N. 
Rating:
5.0

So very friendly and helpful. They anticipated my needs and were so very professional.

Stephanie O. 
Rating:
5.0

Customer did not leave a comment.

rick T. 
Rating:
2.0

The hood was not locked down and it flew open as I was driving

nancy C. 
Rating:
5.0

Customer did not leave a comment.

Tim O. 
Rating:
5.0

Customer did not leave a comment.

Howard S. 
Rating:
4.0

Customer did not leave a comment.

Shelly P. 
Rating:
5.0

Rachel was an awesome U-Haul representative. Thanks Rachel

Jeff J. 
Rating:
5.0

Customer did not leave a comment.

WENDY J. 
Rating:
4.0

Customer did not leave a comment.

Stepheny B. 
Rating:
4.0

Customer did not leave a comment.

Deric T. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

Your personnel were very helpful and super kind!

Jessarae B. 
Rating:
3.0

Customer did not leave a comment.

Bob S. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Wes M. 
Rating:
4.0

The app on my iPhone did not identify me as being in the right place for drop off even though I was.

Robert B. 
Rating:
5.0

Easy drop off

Eileen P. 
Rating:
5.0

Amazing customer service and great personality

Jeff B. 
Rating:
5.0

Great customer service! Much appreciated during stressful time

Jeff B. 
Rating:
5.0

Customer did not leave a comment.

Mary H. 
Rating:
5.0

Everything was great

Victor G. 
Rating:
5.0

When you offer to give a free day due to changing the pick up city, it would be nice not to be charged for That extra day.

Ron F. 
Rating:
5.0

Customer did not leave a comment.

Joe A. 
Rating:
4.0

It did take longer then normal to get my rental truck. This is the 8th time I have rented from a Uhaul Dealer in the last 12 months. I did not request the Safe Move Insurance, However it was tacked on to my bill. In the past The clerk always asked first if I wanted it. It took me more time to call Uhaul HQ to get it refunded. I have yet to see the refund. I would go back to this dealer but they need to ask before adding extra items.

RICHARD M. 
Rating:
5.0

Customer did not leave a comment.

Annie M. 
No reviews have been submitted for this location.

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