Check in person was great
MARVINALEXANDER W.
Customer Reviews for Discount Restaurant Equipment
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Excellent service, I would definitely recommend them
stephen C.Your mileage cost is very expensive for a week day price. Other than that I definitely recommend I will definitely refer to someone. The uhaul guy that rented me the truck was awesome I really appreciate his help he gets a 10 star.
Maquand R.They went above and beyond with the help
Edward S.Rep was the best, so nice and friendly.
Teresa W.Appreciate all the help!
Ryan S.This is the first time my rental was ready at arrival and the staff were actually nice and thoughtful, I'm proud of this location for changing my negative outlook on this brand. You guys are awesome.
Jonathan W.It was quite a ways from my place. I had requested a location nearer to me but U-Haul changed it saying this one was closer. It was NOT. Added miles to my move.
Sharon S.Needs more staff
cesar L.Agent very cooperative and resolved mileage discrepancy issue
Lyle E.Everything was perfect.
Jennifer T.Truck pick up and drop off was very smooth and easy
Christopher S.Very friendly easy to work with. Equipment was ready to go.
Timothy S.Great experience!!!
Ann G.Jason, was very helpful. Had a great experience and friendly service.
Jeff S.Add rocks or gravel to the part of the trailer parking lot that is always so muddy.
Claud T.The original location MI used cars didn't have the truck, would not have been open in time. Good thing I went a day early. Went to Meta drive so I could get it earlier instead of LATE. This is Uhaul's fault in scheduling. Horrible. Will never use Uhaul again. 800 line was not helpful!
Robert T.James was a pleasure to work with! Very knowledgeable and friendly!
Isaiah D.I would use this location again. James was very helpful!
Mark S.Inspections of tires for dry rot. I made it an hour into my trip and started losing tread due to dry rot. I put a brand new tire on it rather than drive on it and blow it apart. Cost me ($84) almost as much as the rental. Also cost me a late fee ($115) for the place where we stayed for our vacation.
Donnie W.The trailer was not as clean as hoped. The guy that was helping with the hook up wouldn't listen when my husband said he needed to switch from the drop down hitch that was on it to a regular hitch. He said, it's ok, took a picture and walked away. They had no adapters for the electrical pin. The lot was so muddy that my husband shot mud all over the trailer and our truck getting the trailer out. The guy inside was nice though, so that was a good thing
Tina M.I picked up truck using online at 7:30am. Truck window was left down and inside was covered in rain, the truck back fired, check engine light was on, vent blew in exhaust, inside smelled like marijuana, opened up the back and it had not been cleaned / swept out, moms attic has brown liquid in corners and along length of attic. When returned was told they know it needs servicing but Uhaul was backed up. They said when it rains the attic leaks in all trucks, didnt offer a discount nor an apology. Trucks are also in mud and there parking are is a pool of water when it rains.
CHRISTOPHER P.The trucks were parked in mud with water around them. It was difficult to get to the trucks without getting your shoes wet. The truck had a dirty mask from the last user in the floor.
Jack T.awesome customer service definitely will be back there
Glendale D.Great service! Staff was incredibly friendly and made the rental process very simple
Zachary F.Very nice, fast and easy! Thank you!
KRISTIE L.Uhaul representative failed to provide the furniture dolly and uhaul still charged me even after I brought to their attention.
MARC N.Clone your employee that helped me. He was very knowledgeable of the company the equipment I rented and presented a high spirited customer attitude.
Perry L.No improvements needed
DAVID,RAY M.Good spot to drop off
Peter T.THE OUTSIDE WAS NOT AS CLEAN AS THE INSIDE.....BETTER SIGNAGE NEEDED NEAR THE RD. OTHERWISE YOU MISS THEM.... GPS OR ONSTAR SYSTEMS INSTALLED IN ALL VEHICLES!!!!!! I WAS GETTING LOST GOING PLACES I HAD NO IDEA WHERE I WAS!!!! IT BECOMES A SAFETY ISSUE!!!! I CAN'T LOOK @ MY PHONE FOR DIRECTIONS & THE ROAD @ THE SAME TIME ESPECIALLY AT NIGHT WHEN I CAN'T SEE THE STREET SIGNS!!!!! PLEASE CHANGE THIS SOON!!! I HAVE AN 800 MILE TRIP TO TAKE MOVING WITH ONE OF YOUR BIG TRUCKS & I DON'T WANT TO GET LOST WITH IT OR TAKE WRONG EXITS ETC......!!!!!!!!THANK YOU I HOPE YOU WILL TAKE THIS SERIOUSLY BEFORE SOMETHING HAPPENS!!!!!!!!
theresa H.I was scheduled to pick up at my vehicle 11:00 am Saturday in Wendell . However when I arrive there they told me that the vehicle was not will not be available today. So I called a reservation days and the lady was able to find another vehicle for me. And this was at the drive in a hour to get to Wendell. When I called the reservation is she was able to find another vehicle then my price for the vehicle it went up. And then I had to turn around and drive back another 30 minutes to pick up the vehicle. And I felt like that it should be in the same price as I will be in one having to do all the driving to go back and find a vehicle. And the price should've been the same.
Willie H.Excellent customer service. Very friendly & helpful.
Roger G.Computers were slow, evidently not just their location but common at other sites as well? Delay in checking out was the only issue
Terryl E.Friendly people that made renting equipment easy.
Michael H.need signs before turn so you dont miss the place
DERRICKCORNELIUS H.Keep doing it rite
John K.agent was very prompt and helpful
James B.The running lights did not work I didn't notice until it was dark but the turn signal and brake light work fine so I just put on my four way flashers the rest was fine I forgot to call and tell the attendant when I turned in the trailer
James J.Representative was very courteous and helpful
Sammy D.I was very happy with the service everything went smooth we were taken care of right away no complaints whatsoever will definitely go back again
Josephine G.The truck radio didn't work which made for a long 16 hr trip. Also had to leave window rolled down because of carbon monoxide getting in the cab. Other than that it was okay
Gerald S.I still haven't gotten my deposit of 100 dollars
Ray R.Very nice man who helped me check out! It's a little out of the way, but since I'm moving to the country I think that is normal
Katie W.I was completely satisfied with the service furnished.
David M.Associate was very helpful and demonstrated good professionalism. Good experience
PHILLIP J.Everything was just perfect
Oswald C.