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Krista M.
Customer Reviews for Discount Restaurant Equipment
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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The printer at this particular location would not work, so my receipt and contract could not be printed. This was not the fault of the employee, but rather an equipment issue. Other than that, the service was excellent.
William B.The clerk/agent on site did not lock in the ball lock and the trailer unhitched itself and hit the back of.mu truck and bent the bumper. Now my liftgate from the bed of my truck doesnt open. I need someone to contact me about fixing it.
Josue J.The van we rented was a little dirty in the back with some plastic ties and metal staples from the previous renter. But overall was a good rental. The guy renting to us was friendly and good sense of humor. Overall was a good place to rent from.
Sean P.The gentleman who helped us was very nice, efficient and really helpful
Sandy P.Wouldn't change a thing.🙂
James C.Easy drop off! Very quick and convenient. This has been the best UHaul experience we have ever had.
HAMPTON P.We had a great experience!
Sheveh B.I have rented several trailers and trucks from this location. Always a smooth experience. Gracias
Grant M.Very good customer service
Cordelia B.This location was not picked by me. U-Haul changed the location the afternoon before my scheduled pick up to a location convenient for them. It was 45 minutes from my home. They did say they would refund $50. I will be looking for the money.
stanley W.Have an appliance dolly for customers when they reserve one. Otherwise the gentleman there was very good, professional, funny and good experience.
Sean P.Exceptional service and very friendly people
Wayne H.The moving company that I had selected on the uhaul website never showed up. I school for 10am. I called 3 times and hours later they answered and said they would send someone right out. Then I received a text that said it would take 1hr 13 min for them to show and asked if I wanted to book a different mover. To which I said no I don't have time for that I need help. 1hr 30 min later I messaged them to see where they were. I was told the couldn't make it . This resulted in me loading everything up by myself. Including a 1500lbs tool box, engines and more. It really upset me. I would appreciate it if this issue could be solved for future customers. I will continue to use uhaul but I'll never use your movers. The company wS ATJ Home inovations.
Corry H.The location had the trailer I signed up for but did not have the appliance dolly I signed up for. If you can keep track of your trucks and trailers why not your dollies? The dealer also said Uhaul had taken all the appliance dollies so there were none at surrounding Uhaul dealers to rent either. This was disappointing as I would have felt more comfortable moving with an appliance dolly than the regular dolly I settled for. Not what I expect from Uhaul but not the dealers fault. That's corporates fault.
William W.Easy drop off.. no issues at all.,
Jason B.I reserved a large truck for Sat at 10:15 am I received a phone call saying that the truck was running about 20 minutes late I arrived about 10:40 and the truck was not there it was an hour late so my move was an hour behind schedule and we were not able to complete loading and moving the furniture I had people waiting on me to help and the delay wasted my time and theirs I was very upset over this
Debora D.Great, quick service and owner was nice to deal with.
Anthony G.The experience was great excellent customer service.
Alberto V.I checked in online and only needed the key. The gentleman operating the business had a truck arrive the same time we did. He saw us and let us know his truck took priority. We stood and waited for him to unload the truck. We waited 30+ minutes for him to hand us a key. While I understand priorities, we needed 5 seconds of his time.
Rachael M.The guy working at this location is rude and very unprofessional. Maybe he was having a bad day but that's no excuse for being rude to customers. I will not rent from this location again.
Kevin W.In and out.
Henry T.Very friendly & nice guy.
Robert M.Check in person was great
MARVINALEXANDER W.Excellent service, I would definitely recommend them
stephen C.Your mileage cost is very expensive for a week day price. Other than that I definitely recommend I will definitely refer to someone. The uhaul guy that rented me the truck was awesome I really appreciate his help he gets a 10 star.
Maquand R.They went above and beyond with the help
Edward S.Rep was the best, so nice and friendly.
Teresa W.Appreciate all the help!
Ryan S.This is the first time my rental was ready at arrival and the staff were actually nice and thoughtful, I'm proud of this location for changing my negative outlook on this brand. You guys are awesome.
Jonathan W.It was quite a ways from my place. I had requested a location nearer to me but U-Haul changed it saying this one was closer. It was NOT. Added miles to my move.
Sharon S.Needs more staff
cesar L.Agent very cooperative and resolved mileage discrepancy issue
Lyle E.Everything was perfect.
Jennifer T.Truck pick up and drop off was very smooth and easy
Christopher S.Very friendly easy to work with. Equipment was ready to go.
Timothy S.Great experience!!!
Ann G.Jason, was very helpful. Had a great experience and friendly service.
Jeff S.Add rocks or gravel to the part of the trailer parking lot that is always so muddy.
Claud T.The original location MI used cars didn't have the truck, would not have been open in time. Good thing I went a day early. Went to Meta drive so I could get it earlier instead of LATE. This is Uhaul's fault in scheduling. Horrible. Will never use Uhaul again. 800 line was not helpful!
Robert T.James was a pleasure to work with! Very knowledgeable and friendly!
Isaiah D.I would use this location again. James was very helpful!
Mark S.Inspections of tires for dry rot. I made it an hour into my trip and started losing tread due to dry rot. I put a brand new tire on it rather than drive on it and blow it apart. Cost me ($84) almost as much as the rental. Also cost me a late fee ($115) for the place where we stayed for our vacation.
Donnie W.The trailer was not as clean as hoped. The guy that was helping with the hook up wouldn't listen when my husband said he needed to switch from the drop down hitch that was on it to a regular hitch. He said, it's ok, took a picture and walked away. They had no adapters for the electrical pin. The lot was so muddy that my husband shot mud all over the trailer and our truck getting the trailer out. The guy inside was nice though, so that was a good thing
Tina M.I picked up truck using online at 7:30am. Truck window was left down and inside was covered in rain, the truck back fired, check engine light was on, vent blew in exhaust, inside smelled like marijuana, opened up the back and it had not been cleaned / swept out, moms attic has brown liquid in corners and along length of attic. When returned was told they know it needs servicing but Uhaul was backed up. They said when it rains the attic leaks in all trucks, didnt offer a discount nor an apology. Trucks are also in mud and there parking are is a pool of water when it rains.
CHRISTOPHER P.The trucks were parked in mud with water around them. It was difficult to get to the trucks without getting your shoes wet. The truck had a dirty mask from the last user in the floor.
Jack T.awesome customer service definitely will be back there
Glendale D.Great service! Staff was incredibly friendly and made the rental process very simple
Zachary F.Very nice, fast and easy! Thank you!
KRISTIE L.Uhaul representative failed to provide the furniture dolly and uhaul still charged me even after I brought to their attention.
MARC N.Clone your employee that helped me. He was very knowledgeable of the company the equipment I rented and presented a high spirited customer attitude.
Perry L.