Customer Reviews for Discount Restaurant Equipment
(U-Haul Neighborhood Dealer)

377 comentarios

105 Meta Dr   Clayton, NC 27520

(919) 553-8604

Horarios de la ubicación

  • Lun. - sáb.: 10 a. m. - 7 p. m.
  • Dom.: 12 p. m. - 5 p. m.
Horario especial
  • 8/18/2022: 9:00 a. m. - 12:30 p. m.

Servicios en esta ubicación:

Contáctanos

(919) 553-8604

105 Meta Dr
Clayton, NC 27520

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 10 a. m. - 7 p. m.
  • Dom.: 12 p. m. - 5 p. m.
Horario especial
  • 8/18/2022: 9:00 a. m. - 12:30 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

Terri S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Grant M. 
Clasificación:
5.0

Great experience I would definitely come back.

Trey B. 
Clasificación:
5.0

Excellent service at this location Don't change anything

Adam C. 
Clasificación:
1.0

I was charged for an appliance dolly and furniture pads that were not provided to me. I indicated it on my check out and was still charged for it.

KEANAN L. 
Clasificación:
5.0

You do not need to change anything it was great. Thanks for everything.

Gwendolyn R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martie F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Azmi J. 
Clasificación:
2.0

Business was closed with a piece of paper on the door stating they were closed and be back in a while. In addition, I had to drive by 2 other uhaul locations to get to this location. Calling to speak with U-Haul customer service and/or the scheduling managers are a nightmare. This rental was exorbitantly expensive compared to earlier rentals with uhaul. And the uhaul scheduling team and service does not seem to be aware of the uhaul location on plantation Dr in Clayton,NC. I spoke with 4 different people about the drop off and None of the them could find the location. And subsequently charged me ~$40 extra for me to drive the uhaul track 10 miles further than I had to. Just not very customer friendly.

Scott T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Benjamin C. 
Clasificación:
5.0

This location is within a mile of my home, so extremely convenient. I arrived at 10:00 am on Friday to pick up my trailer, which I had reserved by phone on Wednesday. By 10:15, I was on my way. The U haul rep was very courteous and knowledgeable, he hooked up the trailer and we tested the lights and verified the hitch was tight and I was on my way. Return went exactly the same, he disconnected trailer and emailed my receipt, took 10 minutes. Highly recommend this location and will use them for all my hauling needs. I don't see how it could possibly be easier

Horace B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Philippe D. 
Clasificación:
5.0

Very efficient process. Very satisfied. Would recommend.

Brent G. 
Clasificación:
5.0

Everything was great. James was pleasant and very informative when I picked up the rental, he also verified sure everything was good with the equipment and that I was familiar with the equipments operation. When returning the rental James followed up to make sure there were no issues and everything went alright.

TONY A. 
Clasificación:
1.0

El cliente no dejó un comentario.

RAMI H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lucienne S. 
Clasificación:
5.0

I would not recommend U-Haul in general. James was very polite at his business but U-Haul itself can go to hell. Everything about the experience I had was shitty from getting the truck to breaking down and losing money on gas to the return taking 2 hours and being double charged. I gave the rating because the original U-Haul truck had a bad battery and broke down within 10 minutes of receiving the truck and gassing up. It broke down right at the gas pump.

Tamorris J. 
Clasificación:
5.0

No improvement needed

Patrick H. 
Clasificación:
5.0

We loved his commentary he was very funny! Service was quick and swift.

patricia R. 
Clasificación:
5.0

El cliente no dejó un comentario.

David L. 
Clasificación:
1.0

The guy there was rude. When we got back we was standing outside for over an hour waiting for him to return. He over charge me for the mileage on the truck. He left the part off the pickup truck that you use for towing so we had to go all the way back to get it and he didn't credit me for those miles either. Will never go to this location again.

Linda P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leslie R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nathaneal H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gretchen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAUREL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

John A. 
Clasificación:
3.0

Service was friendly but location is remote. Truck cabin had not been cleaned.

ROBERT D. 
Clasificación:
5.0

Excellent service!

Gregory W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derone M. 
Clasificación:
4.0

The owner/ attendant was courteous and prompt to providing the service and equipment that I needed. If there was a complaint I would just ask if that location had more uhaul supplies/ accessories available. Other than that I would definitely recommend and use this location in the future. Buck

DARRYL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave C. 
Clasificación:
5.0

The windshield was dirty

Donato S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey J. 
Clasificación:
5.0

All went smooth. Great experience

Chris M. 
Clasificación:
4.0

Cleaner and more maintenance

Tavarius C. 
Clasificación:
1.0

Truck was extremely poor in quality and dealer went through the terms and conditions like they were a joke, he said them so fast that you could not understand what he was saying , truck windows looked like someone licked them and there was trash behind the seat.

Preston E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah R. 
Clasificación:
5.0

Make sure equipment that is needed will be available upon arrival. I needed a furniture dolly, there was not one available during pickup.

David S. 
Clasificación:
5.0

Have a trailer hitch and ball on the truck when I rent a truck and trailer.

thomas C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Landell R. 
Clasificación:
5.0

This is the second time I've rented from this location. The man there is exceptionally polite and professional.

Robert W. 
Clasificación:
5.0

Professional and Courteous

Toussaint B. 
Clasificación:
5.0

Good communication, friendly, and will rent from again. Highly recommended.

Thomas M. 
Clasificación:
5.0

Once again, tried to return with the app and was not successful in saving the image of the mileage and fuel. Very frustrating but James was able to take care of the return quickly as the return was during business hours. I do have concerns about the 20 dollar reported fee if I have to return after hours and the app continues to not function. This is 4 or 5 rentals where I was unable to return with the app.

Scott C. 
Clasificación:
5.0

Once again, tried to return with the app and was not successful in saving the image of the mileage and fuel. Very frustrating but James was able to take care of the return quickly as the return was during business hours. I do have concerns about the 20 dollar reported fee if I have to return after hours and the app continues to not function. This is 4 or 5 rentals where I was unable to return with the app.

Scott C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reginald F. 
Clasificación:
4.0

After the first truck issued was found to be undrivable, the clerk quickly replaced it with another without issue.

Whalen C. 
Clasificación:
5.0

Great experience with pickup, James is great to work with. The only frustrating issue was after-hours drop off, the app would not update despite having data service for my phone. Tried for half an hour to get past the photo of the instrument panel on 2 different truck contracts and neither would work so I gave up.

Scott C. 
Clasificación:
5.0

Great experience with pickup, James is great to work with. The only frustrating issue was after-hours drop off, the app would not update despite having data service for my phone. Tried for half an hour to get past the photo of the instrument panel on 2 different truck contracts and neither would work so I gave up.

Scott C. 
Clasificación:
5.0

Personal amable

Jose T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oswaldo B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew D. 
Clasificación:
5.0

Excellent!!

Charice R. 
Clasificación:
5.0

Wonderful. It was quick, efficient, and easy. He listened to my concerns and did his best to accommodate. Would definitely recommend to anyone.

Chandra H. 
Clasificación:
5.0

The gentleman made the return of the vehicle so easy and smooth. I would totally rent/return from here again.

Kimberly H. 
Clasificación:
5.0

Absolutely wonderful!! Would rent from them anytime! Very responsive and very helpful.

Charice R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Whalen C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reginald F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lance B. 
Clasificación:
5.0

Top up the tank when renting the vehicle I could not make it to my destination on 1/2 tank and had to scramble around looking for a gas station ... and then another one before returning the truck. also check windshield washer fluid before rental ... not convenient to have empty reservoir when driving in winter

nicholas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrence H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy P. 
Clasificación:
5.0

Had to go to 2 different locations tbat were supposed to be 7 miles apart but was more like 15...1 spot they gave away my truck claiming u haul had reservations mixed up...was suppose to pick truck up at 7am..just for nonone to leave keys...got back at 10 and watch someone else pull off with my truck...then had to pick up transport 2 days later on Monday....i lost soo much money paying helpers and having to wait a extra day before i could leave...OVERALL TERRIBLE FOR THE MONEY I SPENT...$1200

Mikle T. 
Clasificación:
5.0

Owner and location are awesome! Would recommend to anyone!

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

George B. 
Clasificación:
1.0

The truck I was picking up had not been checked in from the previous person. I had to wait around over an hour for the shop to open and have someone assist me as I could not use the truck 24/7 pickup due to someone's incompetence.

SIMON P. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAMONE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES C. 
Clasificación:
5.0

Great experience

Derrick A. 
Clasificación:
5.0

No improvement necessary. Employee delivered excellent customer service.

donald M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Telicia L. 
Clasificación:
5.0

Great wxperience. Thanks for the “lowest price” promise. Walked out the door thinking it might be $120. Ended ip at about $80. One small comment about web sit. I asked for 8 am and it gave me 10 am. (Store ipens at 10). But I think the ban was actually available at 8. Anyway perhaps clean up the customer interaction on the web site. Thanks so much.

Kenneth K. 
Clasificación:
5.0

The counter person was polite and did a good job AR customer service.

Ken S. 
Clasificación:
5.0

Always a pleasure to rent here we will use them from now on

TAMMY H. 
Clasificación:
5.0

Friendly environment the gentleman that helped me was very helpful. I will definitely tell my friends to come here if they need to haul something!

Tyneshia B. 
Clasificación:
5.0

Great experience

Pamala N. 
Clasificación:
5.0

The owner/guy working at the counter was great, met me at the fence to put the trailer in the yard. Super helpful and super efficient. 100% would recommend over some of the other locations in the area.

MICHAEL B. 
Clasificación:
5.0

Nothing, keep up the great job.

Joseph D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen B. 
Clasificación:
4.0

Personnel was very nice and helpful

CARA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM F. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Raymond W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel E. 
Clasificación:
4.0

James is great! Excellent customer service!

Janice P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Matthew K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen C. 
Clasificación:
1.0

El cliente no dejó un comentario.

Cornelius M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

jorge P. 
Clasificación:
5.0

James was very friendly and efficient.

MARY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

Although the vehicle was cleaned out, it was still fairly dirty inside. There was no clutter, but the windshield glass was very dirty, not just on the outside but on the inside. It actually made it difficult to see, particularly with glare from the sun.

William B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
No se han enviado comentarios para esta ubicación.

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