Comentarios de los clientes para Discount Feed & More

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Discount Feed & More

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Dessiraee M.
Clasificación:

El cliente no dejó un comentario.

MAJDI I.
Clasificación:

Very pleasant staff...and accommodating

Jose M.
Clasificación:

El cliente no dejó un comentario.

Samantha A.
Clasificación:

No improvements needed !! Awesome customer service 💙

JEROME W.
Clasificación:

The U-Haul employees was very friendly courteous treat you like family the only problem I have was the tow dolly trailer had faulty wiring with wires exposed causing the lights not to work

Marco A.
Clasificación:

El cliente no dejó un comentario.

Chris L.
Clasificación:

The only problem I had with the trailer was that the back gate wouldn't go all the way down. The chain holding it up was welded such that you couldn't let the gate down to use as a ramp. It did make loading into the bed of the trailer difficult.

Darryl M.
Clasificación:

El cliente no dejó un comentario.

Curtise B.
Clasificación:

El cliente no dejó un comentario.

James R.
Clasificación:

El cliente no dejó un comentario.

Ashley D.
Clasificación:

Nothing keep up the good customer service

Lovie M.
Clasificación:

When you're good you're good...

Ronnie T.
Clasificación:

Nice friendly folks. Observed Covid 19 protocols nicely. Great people to work with.

jason R.
Clasificación:

El cliente no dejó un comentario.

Stacie P.
Clasificación:

El cliente no dejó un comentario.

Roger S.
Clasificación:

Uhaul sucks. 3rd time ive been double billed and your friggin market mgrs go off some friggin script and coukdnt careless about what the issue is. Didnt money back last 2 times dont expect to again. Lady a store is rude as hell. Said she dont care what i paod to take it up with you haul. Thats like talking to a post. Never use this company again and will never recommend it

Cesar R.
Clasificación:

I was treated like a customer should, with respect and appreciation. I really liked it.

clarissa H.
Clasificación:

Great friendly fast customer service.

Libra W.
Clasificación:

El cliente no dejó un comentario.

Amanda P.
Clasificación:

El cliente no dejó un comentario.

Andrew V.
Clasificación:

El cliente no dejó un comentario.

Curtise B.
Clasificación:

El cliente no dejó un comentario.

Tonya C.
Clasificación:

The team was very courteous and helpful and also let me know about options that were available. Thanks very much I'm glad you're part of our community

Lonny C.
Clasificación:

Very friendly staff who knows what they are doing.

gilbert T.
Clasificación:

Nothing , the experience were geeat

LATRICE Y.
Clasificación:

El cliente no dejó un comentario.

Antionette L.
Clasificación:

Experience was overall great. Lovely people who explained everything to me and answered all questions. Would definitely return to this location

gregory P.
Clasificación:

Provide what I reserved- trailer with a wheel chock. Three of your employees confirmed on the phone that I would be receiving a trailer with a wheel chock... I did not.

Susan M.
Clasificación:

Not the friendliest or the quickest but got the job done and it was much appreciated.

arthur D.
Clasificación:

Great customer service

christopher H.
Clasificación:

El cliente no dejó un comentario.

Brandon G.
Clasificación:

El cliente no dejó un comentario.

Arthur D.
Clasificación:

El cliente no dejó un comentario.

Roberto Q.
Clasificación:

El cliente no dejó un comentario.

Amanda S.
Clasificación:

Saturday, Feb 29, 2020, I picked up my rental truck at 2pm. My husband and I loaded it all afternoon, and then on Sunday morning, he went to work and I planned to drive the truck to delivery address.....only I couldn't get the ramp up. I even asked my neighbor for help, but he wouldn't either. so from 9am to about 1pm, I couldn't move the truck. My husband left work and got the ramp up. I called U haul to let them know about my issue, and I was told they would extend my drop off to 6pm, on the same day, because of the issues I had, with no charge. I even confirmed this with a Manager, named Josh. I then get an email from my bank saying that there was an over draft because aside from my initial $114 hold to get the truck, U haul held an additional $60 for the later drop off time. I was furious. I called U haul again, and sat on hold for about 45 minutes, only to have Customer Service tell me that a manager wasn't available. To say that I am furious is an understatement. I put enough money in that account for u haul, and 3 other small bills. BUT, because U haul is STILL holding $60, EVEN AFTER THEY PROMISED THEY WOULDN"T, I have uncured (3) $35 NSF from my bank!!!!!! A total of $105 NSF fees from my bank because u haul is holding money that they are not entitled to! Money that they told me they would not hold! This is absolutely UNACCEPTABLE! My husband didn't even WANT me to use uhaul, as you guys do not offer a military discount, but against his wishes, I did. NOW I REGRET IT!!!!!! I would like the money that is being held to be released, and the (3) $35 NSF fees reimbursed by the company. I am seriously so furious that I could cry! How could a company do this to ANY customer??? Customer service is so important to all companies, and I want this FIXED! I can be reached via email, or over the phone at 214-490-6628

Porschia T.
Clasificación:

El cliente no dejó un comentario.

Thomas J.
Clasificación:

El cliente no dejó un comentario.

Maria P.
Clasificación:

El cliente no dejó un comentario.

lindsey T.
Clasificación:

El cliente no dejó un comentario.

Edgar P.
Clasificación:

Nothing Discount feed is awesome when it comes to renting a uhaul and their employees are awesome and very friendly will rent from them again.

JARRETT L.
Clasificación:

People were nice. Place was horrible. Well parking location was horrible, not the business. Dropped off after hours per their directions and they locked their location. They had no area other than the side of the road. This is not acceptable. I used the trailer one day ... The day of pick up abd the final day. When i called to ask if there were other options to save money by dropping off locally, she told me no and she didnt know what other fee there would be that the trailer needed to be brought back which cost me an additional 6 days. That's bad business. Maybe going one way would havea e been more money however, it would ha e been nice to run the numbers and compare but she didnt give me the option when I called her. Jarrett Lemmon

Cherie B.
Clasificación:

El cliente no dejó un comentario.

Nolberta V.
Clasificación:

El cliente no dejó un comentario.

John M.
Clasificación:

My experience at the Discount Feed location was excellent, however I only wound up there because of a TERRIBLE and unacceptable experience that I had at the Uhaul Center at 2936 South Fwy, Ft Worth 76104. I have been renting Uhaul trucks and trailers for decades and have never been treated as rudely an dismissively by the "person" that waited on me there. It was as if they were doing me a favor by allowing me to rent from them. They need a refresher course on customer service. Truly a disappointment.

Charlie S.
Clasificación:

Very good customer service

Leo R.
Clasificación:

My only comment was inspite of the fact that I have pre-registered to rent a Uhaul truck, I still have to go through the whole procedure so the wait was longer.

Manuel P.
Clasificación:

Perfect service

Anthony J.
Clasificación:

Very nice lady that help me

michael S.
Clasificación:

El cliente no dejó un comentario.

Tim J.
Clasificación:

El cliente no dejó un comentario.

Eva W.
Clasificación:

El cliente no dejó un comentario.

Raymond W.
Clasificación:

The people here were awesome! They were all very friendly and went out of their way to make sure that we were well taken care of. I would be happy to recommend this location.

Melissa J.
Clasificación:

El cliente no dejó un comentario.

Rachael D.
Clasificación:

El cliente no dejó un comentario.

REGINALD M.
Clasificación:

Very nice people and they take care of their customers.. I will use again....

Claudia R.
Clasificación:

El cliente no dejó un comentario.

shelia N.
Clasificación:

I love Mrs. Pam..awesome customer service always.

Mary F.
Clasificación:

El cliente no dejó un comentario.

Helen L.
Clasificación:

El cliente no dejó un comentario.

Leigh C.
Clasificación:

Discount Feed's parking lot is a little bumpy and could use paving. Pam is very helpful, friendly, and efficient.

Joe D.
Clasificación:

Very friendly service recommend to all definitely will use this place again thank you

Jamie H.
Clasificación:

Keep up the good work!

Chuong H.
Clasificación:

Need to take picture the truck to see any damaged !

John S.
Clasificación:

El cliente no dejó un comentario.

Dorothy F.
Clasificación:

outstanding customer service staff

Arnita J.
Clasificación:

Pamela was absolutely amazing!!

Sharon S.
Clasificación:

El cliente no dejó un comentario.

Brenda D.
Clasificación:

El cliente no dejó un comentario.

Louis W.
Clasificación:

The service was great. She was very friendly and so helpful. The truck was clean and ready with the air blowing. (Excellent customer service) No issues with the truck as far as maintenace and the return was seamless. I would recommend the mobile pick up and return to anyone!!!! This was a great experience overall?

Frederick G.
Clasificación:

Very nice people.

Jose E.
Clasificación:

I've moved many a time, but this was the most pleasant Uhaul rental I've ever had.

Marjorie W.
Clasificación:

Pick up was not smooth but completed without drama. If you just need a quick trailer rental, it's available, but there are no perks, discounts for AARP or military. I was given military discount at my previous rental location and the cost was cheaper for the same trailer. Next time, I'll go back there.

RICHARD H.
Clasificación:

The young man that met me when I pulled in was very courteous and helpful. He had me in and out in less than 5 minutes.

DENNIS B.
Clasificación:

El cliente no dejó un comentario.

Dianna L.
Clasificación:

Very friendly and helpful

Natsuphang T.
Clasificación:

Service minded staff

HANNA W.
Clasificación:

Improve overall technology to speed up check-in as it took am hour and 5 tries but the lady to get the system to process correctly

Catherine P.
Clasificación:

El cliente no dejó un comentario.

NORMAN L.
Clasificación:

Stock more than one tow dolly .

BARNARD R.
Clasificación:

best service ever thanks

Veronica W.
Clasificación:

Service was efficient and representative friendly. GREAT EXPERIENCE.

Joseph I.
Clasificación:

Service was great. Entrance could be improved. This is basically a farm style rural location in suburb. No restrooms. Great petting zoo for those moving with children.

Michael H.
Clasificación:

El cliente no dejó un comentario.

tony M.
Clasificación:

El cliente no dejó un comentario.

claudia J.
Clasificación:

There was no space to park. It was very dark, didn't feel safe at this location.

Daile Y.
Clasificación:

El cliente no dejó un comentario.

roy M.
Clasificación:

The service was great. Thanks

JERRY H.
Clasificación:

No one was at the location where I turned in the trailer in Burleson.

Terry C.
Clasificación:

That is difficult to say as they were great! I appreciate the nearly new truck, and all the help that they gave me. Thanks for making the difficult job of moving a little bit easier for us!

Floyd M.
Clasificación:

Great experience and great Customer service. I will return again!

ROSALYN H.
Clasificación:

Stay the way you guys are

TROY H.
Clasificación:

It was all good as far as I'm concerned. Everything was on time and everything worked out very well! Thank you very kindly for all of your kindness and consideration!

Chris T.
Clasificación:

El cliente no dejó un comentario.

RENE L.
Clasificación:

everything's good

shelia N.
Clasificación:

Pam is awesome. As long as Pam and crew are there so am I. GREAT customer service everything time. And I mean everytime.

jason R.
Clasificación:

El cliente no dejó un comentario.

Kent B.
Clasificación:

Lady at counter was super nice but seemed overwhelmed by computer issues. Took 45 mins to check in and leave.

Trina M.
Clasificación:

Everyone was nice and professional. No complaints

Ann R.
Clasificación:

The location was a feed store which was very rustic. The parking lot was very rough. However, the service was awesome. The female manager was totally the bomb. Her assistant who got the truck for us was very knowledgeable and helpful. This area isn't where I live but if I had a need in that area again I would go there, no problem!

Elizabeth P.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

Volver
arriba