Comentarios del cliente para Discount Cigarettes

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Discount Cigarettes

Grado total:

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Michael M. en

Grado:

Nothing at all!

Jessyca S. en

Grado:

Allow prepaid cards we had to go back three times because you guys do not accept prepaid cards. We ended up having to call on a family member to help us out.

Roy R. en

Grado:

Can't think of anything .very happy with service I reseaved. Going back to same location to rent larger trailer for move to Florida.

Markitha W. en

Grado:

El cliente no dejó un comentario.

John R. en

Grado:

would like to hear back from you. great trailer for inside for storage. need to modify front of trailers with air flow deflector . my gas mileage went from 18 miles per gal to 12. to much air hitting flat surface.

Robert M. en

Grado:

The Uhaul personnel were very helpful and courteous.

Nelson A. en

Grado:

Nothing to improve on, excellent equipment and service by friendly professional staff. Very clean . Ent above and beyond !!!!

Kenneth J. en

Grado:

El cliente no dejó un comentario.

Robert S. en

Grado:

Wade was very misleading other than that the experience was good

Bernie D. en

Grado:

El cliente no dejó un comentario.

Susan G. en

Grado:

Everything is fine. I came in at night and checked myself in. Nice location. Video for accuracy, security. Well lit. Tidy and clean. To improve, let people know to turn in directly from EITHER side of 13. GPS directs an impossible (for big trucks and long rigs) u-turn about half a mile away.

Arline M. en

Grado:

The guy was so helpful with all Situations. Very nice . I got the job done.

Joseph P. en

Grado:

Wade was very helpful. He made the whole process easy. Thanks Wade!

Jason N. en

Grado:

El cliente no dejó un comentario.

Richard B. en

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El cliente no dejó un comentario.

Lee K. en

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El cliente no dejó un comentario.

evens B. en

Grado:

El cliente no dejó un comentario.

Mark H. en

Grado:

El cliente no dejó un comentario.

Nick K. en

Grado:

Nothing. Efficiently operated and great customer service. Thank you. Will recommend.

Kevin L. en

Grado:

El cliente no dejó un comentario.

Shakeva M. en

Grado:

El cliente no dejó un comentario.

Robert C. en

Grado:

Very good. Helpful individual.

Jason R. en

Grado:

Wonderful customer service!

Kenneth J. en

Grado:

The owner at this location was friendly, courteous and very helpful. He took the time to show us how to hook up the trailer for the best hauling experience. (He actually got down on his knees to show us). He explained everything and was happy to let us pick up the trailer a day early. We will go to him again.

James L. en

Grado:

El cliente no dejó un comentario.

Joni C. en

Grado:

No I would not recommend running a U-Haul truck from this location I reserved a 26-foot truck they told me a day and a half prior to my move sorry they did not have the vehicle for me said there there was no 26-foot truck on the Eastern Shore they did give me a 17 foot with a small trailer later that day I found her another 40 minutes away there's had a 26-foot truck that they said was not available and it's been sitting there since Friday and it was available for rent I'm out tons of money again because of U-Haul they offered me very little money back from the cost of money that I'm out in Furniture I had to leave behind because my movers had to leave they offered me $100 back they did give me a discount on the second truck I had to rent but that didn't pay for all the gas tolls for a 700-mile trip very disappointed in U-Haul one of the trucks the air condition didn't work windshield wipers you could barely see out the windows and it stalled out on me a few times so since I couldn't get my 26 foot truck there had to be two drivers into U-Hauls now I have to take my friend all the way back to Virginia which is going to cost me another $600 when you reserve a truck a month in advance the vehicle should be available for you and the gentleman at the location pretty much told me oh well told me to go to budget or call Ryder if I needed a bigger vehicle and you can't get anywhere with customer service you're usually placed on hold for almost a half hour and they really don't seem to care either

Teresa S. en

Grado:

The gentleman was nice and helpfull.

Brent S. en

Grado:

Everything was perfect! Friendly and helpful!

William K. en

Grado:

El cliente no dejó un comentario.

Henry H. en

Grado:

El cliente no dejó un comentario.

Jason W. en

Grado:

The gentleman was polite courteous and overall a pleasure to work with.. keep up the great job!

Duane W. en

Grado:

El cliente no dejó un comentario.

DEE M. en

Grado:

This Mr UHaul was amazingly helpful, kind, considerate and I adore him. Would recommend him to everyone, he's a 10. Forget his name, but you can figure that one out, right. Ty's. Dee

Janine H. en

Grado:

El cliente no dejó un comentario.

Charles G. en

Grado:

El cliente no dejó un comentario.

CINDY G. en

Grado:

El cliente no dejó un comentario.

Richard S. en

Grado:

El cliente no dejó un comentario.

Dennis C. en

Grado:

El cliente no dejó un comentario.

Kelly L M. en

Grado:

It's a house and you park in the front yard. Lots of mud, small cramped area. Guy was friendly though and it was convenient.

Charles B. en

Grado:

Gentleman was very nice. Came out right away.. Will definitely use again. UHaul has updated their fleet and the trucks are low mileage and newer that when I rented years ago.. Definitely an improvement in vehicles provided.

bryan S. en

Grado:

El cliente no dejó un comentario.

THOMAS W. en

Grado:

El cliente no dejó un comentario.

JACK D. en

Grado:

El cliente no dejó un comentario.

Michael S. en

Grado:

El cliente no dejó un comentario.

en

Grado:

El cliente no dejó un comentario.

jerry G. en

Grado:

Blink an you may miss this location. It was at the proprietor's home. He was a very nice gentleman. I got there after his office closed but he came out with a smile on his face. It was a pleasure to meet him.

Carletha A. en

Grado:

El cliente no dejó un comentario.

Cory P. en

Grado:

Outstanding customer service.

Alex J. en

Grado:

El cliente no dejó un comentario.

margaery A. en

Grado:

El cliente no dejó un comentario.

Duane W. en

Grado:

El cliente no dejó un comentario.

STAN F. en

Grado:

nothing

liz B. en

Grado:

Very kind and helpful

MICHAEL L. en

Grado:

El cliente no dejó un comentario.

ANDREW Z. en

Grado:

El cliente no dejó un comentario.

MELVIN M. en

Grado:

I was very pleased with how easy and quick getting the rental was.

LAURA L. en

Grado:

El cliente no dejó un comentario.

Teresa T. en

Grado:

El cliente no dejó un comentario.

Jeremy S. en

Grado:

El cliente no dejó un comentario.

Peter L. en

Grado:

El cliente no dejó un comentario.

George R. en

Grado:

El cliente no dejó un comentario.

James A. en

Grado:

The rep was great

teresha S. en

Grado:

El cliente no dejó un comentario.

William T. en

Grado:

This rental 4x8 trailer cost $508 more than half of what I paid 6 months earlier for a 5x8 trailer for the same trip. definitely price gougeing. I will go elsewhere for my next rental.

Howard N. en

Grado:

El cliente no dejó un comentario.

J RANDALL G. en

Grado:

Nothing at this time.

joseph B. en

Grado:

Only problem was the trailer brakes failed and sprayed brake fluid all over my car.

REILLY M. en

Grado:

Wade, who runs this Uhaul operation, lied over the phone when initially questioned about whether the 1 trailer he had was a covered trailer or not. He knew that when I reserved it online it would not specifically say "uncovered trailer," that all it said in the description of the particular trailer I rented was that it was a "trailer 5x8." Knowing that I would take his word that it WAS a covered trailer, though it actually was not, and go online immediately after our phone conversation and reserve it via credit card, he lied and told me he had a covered trailer. In reality, Wade did not have a covered trailer. I arrived the next day to find only 1 uncovered trailer, and no other trailers, on his lot, though I had gotten off the phone with him immediately after he told me that he had a covered trailer and that I should go on online and reserve it (which I did). Bottom line: Wade lied. I had no other options and it was absolutely necessary for me to move that day. I took the uncovered trailer that I had been told was a covered trailer. That evening as I was moving to Baltimore it rained and my stuff got wet, including a bed and a box spring. Thanks, Wade.

ieesha A. en

Grado:

El cliente no dejó un comentario.

James T. en

Grado:

The Shrimp Shack employees were excellent! They corrected what U-Haul web-site had wrong, I ordered a 15ft truck to be picked up at a location in Princess Anne MD. No, we had to drive to Temperanceville VA & were to pick up a 25ft truck with dollie. Shrimp Shack employee did allow an additional 60 miles. But this website SUCKS!

THOMAS C. en

Grado:

A+ experience!

Kimmbrey T. en

Grado:

El cliente no dejó un comentario.

Mark F. en

Grado:

Representative is extremely helpful, knowledgeable and made the rental an easy process.

dale I. en

Grado:

There was no one there to accept drop off - paperwork was left in mail box and was processed in a timely manner

john C. en

Grado:

Awesome customer service. The proprietor was great. I have a uhaul a few miles closer to where I live, but I will always go to the shrimp shack

Philip U. en

Grado:

Owner was VERY helpful in getting me out of a bind created by U-Haul scheduling.

Elizabeth P. en

Grado:

El cliente no dejó un comentario.

JOHN G. en

Grado:

Dash was very dirty,wife had to use ten wet wipes just to clean it. Cab smelled like cat urine. Owner of business was very nice and Accomadating.

Emilio R. en

Grado:

One of the best very good person I m very happy with the service. Thank you so much ????

Linda M. en

Grado:

Found more help local than in town

MICHAEL L. en

Grado:

Great experience! Nice people!

TROY M. en

Grado:

Wonderful and friendly, accommodating service.

CHARLES C. en

Grado:

Excellent thank you

Clinton F. en

Grado:

El cliente no dejó un comentario.

LESA J. en

Grado:

What you could do is tell the customer up front if they return the truck not filled that if you all have to go and put gas in that is a 35.00 charge for going less than a mile up the road to put gas in. I find this is highly offensive when you all job is to maintain your the upkeep of the vehicles. Again, I had no problem paying for the gas because I know I was suppose to but I was stranded down Cape Charles most of the night into the wee hours.I feel you need to find out what went on w/ the customer & why what happened happened.

william H. en

Grado:

The gentleman who runs it was very nice, friendly and courteous.

THOMAS M. en

Grado:

El cliente no dejó un comentario.

TRACY R. en

Grado:

We were treated with respect and courtesy and we really appreciated the attention we were given throughout our rental process

ASHLEY M. en

Grado:

I stressed out significantly when I found out the u-haul I ordered for Salisbury (2 hours before I was to pick it up) would not be available. I drove over an hour south to Virginia to pick up the only replacement available. I called this location to check on the reservation before leaving, but no one answered. The dispatcher who'd informed me I didn't have a truck even laughed at me when I requested to be patched through to the Temperanceville location. He was rude and seemed shocked that I couldn't just rearrange my schedule to move the next day when he would have a truck available. Eventually I did speak to the woman in Temperanceville and drove an hour out of my way on moving day to pick up a different truck. The gentleman who owns the Shrimp Shack is polite, kind, and made everything very easy. I would recommend this man and service to anyone (although it is far south if you live in the upper Eastern Shore area).

JEFFREY F. en

Grado:

El cliente no dejó un comentario.

CARL C. en

Grado:

El cliente no dejó un comentario.

jimmy M. en

Grado:

Great customer service

DONNA S. en

Grado:

El cliente no dejó un comentario.

MARGARET B. en

Grado:

Location was great

Joseph S. en

Grado:

El cliente no dejó un comentario.

TOMMY P. en

Grado:

Wade was Great Help!

JOHN S. en

Grado:

El cliente no dejó un comentario.

PATRICIA V. en

Grado:

El cliente no dejó un comentario.

JAMES A. en

Grado:

El cliente no dejó un comentario.

CHARLES M. en

Grado:

Ray and his operation were truly a credit to U-Haul. I hope to use the features of their services in the future!