Customer Reviews for Discount Auto Sales
(U-Haul Neighborhood Dealer)

133 comentarios

3189 Maricopa Ave   Lake Havasu City, AZ 86406

(928) 846-8646

Horario

  • Mon–Fri
    8:30 a. m. - 5 p. m.
  • Sábado
    9 a. m. - 1 p. m.
  • Domingo
    Cerrado
Horario especial
  • 11/26/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(928) 846-8646

3189 Maricopa Ave
Lake Havasu City, AZ 86406

Servicios en esta ubicación:

Horario

  • Mon–Fri
    8:30 a. m. - 5 p. m.
  • Sábado
    9 a. m. - 1 p. m.
  • Domingo
    Cerrado
Horario especial
  • 11/26/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Sonia B. 
Clasificación:
1.0

Have a much better place to store the trailers the place you sent me to was a used car lot for Corvettes. Nowhere to put the trailer other than on the side of a big building that didn't belong to them.

Scott S. 
Clasificación:
4.0

No problems.

THOMAS V. 
Clasificación:
2.0

El cliente no dejó un comentario.

Barbara H. 
Clasificación:
3.0

Check the tire pressures and the Lugnuts tightened And give the customer some help the tongue weight was too heavy

Bob C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacy K. 
Clasificación:
1.0

The truck was dirty I wasn't notified about capped mileage Didn't sign a contract Extra days weren't added on correctly Charges were made unaware of

ANDREA H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ryan C. 
Clasificación:
4.0

El cliente no dejó un comentario.

RYAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff M. 
Clasificación:
5.0

The rental was fine,process was easy but got charged a $35 cleaning fee for the mess that was in the truck when I picked it up. Called and the guy said he would take care of the charge for me. Will wait and see if the money comes back to my account.

Robert H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Louis K. 
Clasificación:
5.0

Great customer service!

Barbara H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DALE M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Steven S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan H. 
Clasificación:
2.0

Way overcharged for fuel. Luckily other options in Lake Havasu for usual needs in the future.

Angel A. 
Clasificación:
2.0

Better signage, no U-Haul trucks on site (lots of Corvettes though), the person in the office was “just here to answer the phone”. There was no paperwork to show that the vehicle was returned on time, within allowed mileage, etc. Not a very confidence inspiring experience at all.

michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Petra T. 
Clasificación:
1.0

The car dolly right signal wasn't working, the attendant said to use your hands for the signal or cancel the order, very RUDE, UNPLEASANT AND UNPROFESSIONAL

wanda T. 
Clasificación:
3.0

Truck was extremely filthy inside, and there was no oil in the engine. Location had no oil so I had to purchase and put it in at a local gas station.

Bradley C. 
Clasificación:
3.0

Your roadside service sucks a bag of dicks. When a customer calls in to say the check engine light is on, it would be super cool if an effort was made to actually check the problem out instead of telling them you'll probably be fine, go ahead and drive it 550 miles across the Arizona desert. Do not rent from u-haul

Vince L. 
Clasificación:
5.0

Perfect pickup and return

Jeffrey C. 
Clasificación:
2.0

There needs to be a person available to help with return. The self return did not function on my phone.

Steven H. 
Clasificación:
5.0

El cliente no dejó un comentario.

lugene M. 
Clasificación:
1.0

Agent was sarcastic and lazy. Very poor customer service and incompetent.

Todd P. 
Clasificación:
3.0

I originally reserved a trailer at a closer location but U-Haul changed the location. A time consuming inconvenience

Bill H. 
Clasificación:
2.0

Try not over charging.

Roberta W. 
Clasificación:
1.0

Make sure rhe uhauls are fueled up. Have the right mileage on paperwork. Do not charge cc when you say its a deposit.... The person ignored us the first 10 minutes he walked into the office as we had been sitting there waiting on him to arrive.

Alec K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald S. 
Clasificación:
5.0

Very Happy with my experience

Toby R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert T. 
Clasificación:
5.0

El cliente no dejó un comentario.

PRISCILLA S. 
Clasificación:
3.0

El cliente no dejó un comentario.

SUSAN N. 
Clasificación:
3.0

Dirt lot a ways away from the office.

CARL R. 
Clasificación:
5.0

Easy to drop off the 26' truck

Stu R. 
Clasificación:
5.0

Service good. Your rep was very helpful

DAVID T. 
Clasificación:
3.0

El cliente no dejó un comentario.

david G. 
Clasificación:
4.0

El cliente no dejó un comentario.

RYAN M. 
Clasificación:
5.0

Quick and EASY I rented a auto transport and It worked perfect as always

cecil A. 
Clasificación:
5.0

El cliente no dejó un comentario.

RILEY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd S. 
Clasificación:
4.0

We loved the anytime drop off!

tammy B. 
Clasificación:
4.0

El cliente no dejó un comentario.

RAYCE M. 
Clasificación:
3.0

it was okay

STEWART C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENISE FAYE S. 
Clasificación:
3.0

Location area was not the best. The parking area for the truck was all tore up and under construction. It got the job done

Glenn S. 
Clasificación:
4.0

Friendly guy. Cares about the customer. No complaints.

STEPHEN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL P. 
Clasificación:
1.0

It was difficult to locate the office area to complete the contract also the trailer was 2 building down in a dirt field.

James F. 
Clasificación:
4.0

Uhaul's computerized reservation system and other automated customer service setups need to work better. They should be easy for us to use.

STEPHEN K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Richard C. 
Clasificación:
5.0

No entry to the lot, so parked at lot next door.

JAMIE F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Terri N. 
Clasificación:
3.0

Roadside was awesome

JARED T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul E. 
Clasificación:
5.0

Very kind and professional location to rent from.Thanks

ALAN W. 
Clasificación:
4.0

My reservation was changed from 730 to 10 and then the prior rental wasn't returned by my already rescheduled time by uhaul so I had to drive an extra 1.5 hour (3 hr roundtrip) to pickup a smaller trailer. By the time I got it half my day was wasted and uhaul didn't discount or extend me a free day by courtesy at all for my wasted time and inconvenience. Very frustrating.

RENEE R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
5.0

my original pickup location was Wilson Storage on Hwy 95. The man behind the counter was very rude and NO help at all. He informed me he didn't have me in his system and pretty much dismissed me. I asked for Uhaul phone number & without any concern at all he told me to try 1800uhaul..if Derek at the location I picked up at wasn't so helpful I never would use Uhaul for anything ever again.

DEBORAH M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dominic M. 
Clasificación:
5.0

We dropped off after hours

Michael F. 
Clasificación:
3.0

Clean up vehicles before renting. The windows in our rental had to be cleaned inside and out and the grill was loaded with bugs. On a positive note the truck ran great.

DAVID N. 
Clasificación:
1.0

U owe me $55

KIM T. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORRAINE MARIA E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca C. 
Clasificación:
4.0

Redirected to this location and charged mileage. Also turned in Thursday and charged for Friday.

SUZAN W. 
Clasificación:
5.0

Very accommodating

Robert P. 
Clasificación:
3.0

The drop off location was closed, we were sent to the farthest away location to drop off the Uhaul in Lake Havasu City. I was asked to drop it off initially 59 miles out of my way, I changed the location to 40 miles away. The people on the phone to change the location were very nice but I had to make the effort to make it work better for me.

Janet M. 
Clasificación:
5.0

Everything was ready & my needs were met for my delivery. Was done & back within 2 hours.

susan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

garrett K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mac A. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jorge C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristen M. 
Clasificación:
5.0

all went well

Christina C. 
Clasificación:
5.0

Nothing keep doing what your doing, everything was excellent

Dan C. 
Clasificación:
5.0

It was all 😌 very happy!

bob U. 
Clasificación:
3.0

El cliente no dejó un comentario.

TERRY S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Terri B. 
Clasificación:
4.0

El cliente no dejó un comentario.

George W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey S. 
Clasificación:
5.0

El cliente no dejó un comentario.

sharon F. 
Clasificación:
2.0

Truck was very dirty on the outside. I had to stop at a service station to wash the windshield. After the loaders we paid to load the truck were done with the load(150.00 hr) the rear door would not come down due to the cables on the retractor on both side came unpaved not allowing the door to close. After 45 min with the help of the loadrs(150.00hr) we got the door down. Not sure if I would use Uhaul in the future. I ask at return for some sort of compensation. Didn't happen.

Michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd V. 
Clasificación:
5.0

very smooth ride

John J. 
Clasificación:
2.0

Hard to find because it is a car lot. No room for rental trucks and difficult access.

Robert L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chuck J. 
Clasificación:
2.0

Had to wait for the guy to take stickers off a car for some reason didn't really help me out with my paperwork told me to just drop it off and leave don't know if I got the extra day taken off or not was not happy

edward C. 
Clasificación:
4.0

The hitch on the cargo trailer needs some sort of jack system to lift it up when hooking up or taking off. I have had to lift it onto the ball 4 times as there was no one to help me it is really heavy

Joe B. 
Clasificación:
4.0

This is a used car dealer. The place is crowded with cars, but drop off was quick and easy.

Stephen K. 
Clasificación:
1.0

No room in the lot to drop the trailer off, was told by the guy there to drop it off in the driveway. Was hard to get my truck out of there after that. I rented the trailer on a Friday, and returned it on Saturday even though I have until Sunday to return it. He didn't do the paperwork until Monday and then I was charged an extra day. I called to have him fix it, but he had no idea what he is doing. He thinks that I rented the trailer from him and he charged one day rental. I rented it in California and paid the full amount ahead of time, so he ends up charging me an extra day, and he told me to call corporate and then hung up on me.

EDWARD U. 
Clasificación:
5.0

El cliente no dejó un comentario.

edna D. 
No se han enviado comentarios para esta ubicación.

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