Customer Reviews for Dirty South Custom Sound and Wheels
(U-Haul Neighborhood Dealer)

250 reviews

1974 Skibo Rd   Fayetteville, NC 28314

(910) 867-4029

Office Hours

  • Mon-Fri: 11 am–5:30 pm
  • Sat: 11 am–5 pm
  • Sun: Closed
Special Operating Hours
  • 5/27/2024: Closed

Services at this Location:

Contact Us

(910) 867-4029

1974 Skibo Rd
Fayetteville, NC 28314

Services at this Location:

Office Hours

  • Mon-Fri: 11 am–5:30 pm
  • Sat: 11 am–5 pm
  • Sun: Closed
Special Operating Hours
  • 5/27/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

GOBIN R 
Rating:
2.0

Have the location open when they say they are going to be open.

Dalton O 
Rating:
3.0

Better customer service

Alton W 
Rating:
5.0

Customer did not leave a comment.

pamela d 
Rating:
5.0

Customer did not leave a comment.

Andrew R 
Rating:
5.0

Customer did not leave a comment.

lakezia h 
Rating:
5.0

Customer did not leave a comment.

kevin k 
Rating:
1.0

Poor customer service

Mary M 
Rating:
5.0

Customer did not leave a comment.

Daniel O 
Rating:
1.0

Worst place to rent a U-Haul. I’ve always used u-haul services for my moves but I’ll never use this place again. I don’t recommend EVER!!!!

Tequila S 
Rating:
5.0

Customer did not leave a comment.

Michael W 
Rating:
5.0

Customer did not leave a comment.

Dale C 
Rating:
5.0

Customer did not leave a comment.

BERNADETTE c 
Rating:
3.0

Customer did not leave a comment.

SHERIKA L 
Rating:
5.0

Taking photo of drivers license is a little difficult.

pamela d 
Rating:
5.0

No issues. A great experience overall!

John b 
Rating:
5.0

Customer did not leave a comment.

SHARON S 
Rating:
5.0

Very professional and friendly. Location easy to find. Drop off was quick and easy.

Lionel T 
Rating:
3.0

We were to have the truck returned at 10 am and they were not even open. Dropped off. Over all VERY disappointed in UHUAL.

Mary A 
Rating:
5.0

I had a great experience with the staff. I will recommend them to everyone I know.

Carrie M 
Rating:
3.0

Drove 340 miles and when I arrived on time, business was locked, and a note on the door saying to call a number. Called it and no one answered. Was sent to another location, no one was there either, went back to the first location and eventually someone showed up. No one came out to help hook up the trailer, I did it myself. Delayed my return over 2 hours and almost missed deadline appointments. NOT HAPPY. The lady was courteous but the delays were NOT acceptable.

Philip R 
Rating:
5.0

Leave everything just the way it is

pierre i 
Rating:
5.0

Customer did not leave a comment.

Gregory R 
Rating:
5.0

Customer did not leave a comment.

Clarence C 
Rating:
5.0

Customer did not leave a comment.

Zachary S 
Rating:
5.0

Friendly staff, easy to work with, and no surprises

mark c 
Rating:
5.0

Customer did not leave a comment.

tanika m 
Rating:
4.0

Customer did not leave a comment.

Liza H 
Rating:
3.0

Customer did not leave a comment.

Felisha V 
Rating:
5.0

Customer did not leave a comment.

Ceaser W 
Rating:
4.0

Make sure that a dolley is available at all times

Ruth H 
Rating:
5.0

Customer did not leave a comment.

Quinton F 
Rating:
5.0

Customer did not leave a comment.

Micheal G 
Rating:
3.0

The truck was hard to start to ignition

Kenny F 
Rating:
1.0

Very poor customer service at dirty South they had a 10 ‘ truck the store was empty and I waited 30 mins for this vehicle when I kindly told the women at the desk I’m in a hurry he answer was my store business comes first uhaul can wait if you are in a hurry this is the last place to get a uhaul definitely would not recommend to location to even do uhaul services

danny m 
Rating:
3.0

Does not have things such as dolly but the website still allows you to add it to the order and they charge you for it even when you don’t get it.

Tammy N 
Rating:
4.0

Customer did not leave a comment.

BRUCE C 
Rating:
5.0

Please make sure the Air-condition works.

ANTHONY W 
Rating:
3.0

Customer did not leave a comment.

THELMA N 
Rating:
5.0

Customer did not leave a comment.

ALEIGHIA S 
Rating:
3.0

Your mobile check in process was terrible. It was buggy, the employee was slow and illiterate. She made me enter a second contact 3 times and each time she called them and then made me add another one. It took 45 minutes to get through that process alone. It remained on the “uploading” screen for so long that I just took the vehicle. I went to a store, picked up the couch, dropped the couch off at home and returned the vehicle before if finished loading. My entire 2 hour window would have closed had I not just taken the truck while it was still loading. The vehicle had a check engine light was on the vehicle too. Overall, pretty bad experience because of a buggy system. Don’t even include a 2 hour rental period if it take 2 hours to pickup the truck.

Savannah L 
Rating:
5.0

Great service! Professionals!

MICHAEL L 
Rating:
5.0

Customer did not leave a comment.

JULIET T 
Rating:
5.0

Customer did not leave a comment.

joseph w 
Rating:
3.0

The entire system was down. Nobody was there.

david s 
Rating:
5.0

Evon at custom tires are the best thanks for y’all services

kimberly c 
Rating:
5.0

Keep it the same.

ANDREW R 
Rating:
5.0

Customer did not leave a comment.

Mark N 
Rating:
5.0

Customer did not leave a comment.

Frank k 
Rating:
4.0

Less Weed smell.. great customer service

William S 
Rating:
5.0

Customer did not leave a comment.

george s 
Rating:
4.0

Customer did not leave a comment.

james q 
Rating:
5.0

Friendly staff, they took care of me in seconds

angel o 
Rating:
1.0

Customer did not leave a comment.

James S 
Rating:
5.0

Customer did not leave a comment.

CORY E 
Rating:
5.0

Customer did not leave a comment.

Roneka H 
Rating:
1.0

Customer did not leave a comment.

Luziamene C 
Rating:
5.0

Customer did not leave a comment.

Zanita B 
Rating:
1.0

Customer did not leave a comment.

Quentin G 
Rating:
4.0

Customer did not leave a comment.

Tony C 
Rating:
3.0

Customer did not leave a comment.

Michael S 
Rating:
2.0

Customer did not leave a comment.

SELENA F 
Rating:
4.0

I had originally reserved a trailer from a business up the road and no one was there when we picked up. We waited almost 30 minutes. Phones were out of service as well. Uhaul CS helped us reserve up the road but was not empathetic to the situation

Joy B 
Rating:
5.0

Customer did not leave a comment.

Dneisha M 
Rating:
5.0

Was very kind and helpful.

susan s 
Rating:
5.0

The pickup location was great. The only issues I had were finding a one-way motorcycle trailer rental, because I couldn’t find a single available trailer in Fayetteville. This town is home to the largest military base in the US. That’s a problem. There were over 15 trailers but they were only to be used for in-town rentals. Thanks to you guys, I am now an owner of my own motorcycle trailer and will never rent Fromm Uhaul again. If you’re not dependable, I’ll never spend on you again. Your people are great, your policies suck.

Scott H 
Rating:
5.0

Customer did not leave a comment.

DENISE U 
Rating:
5.0

Customer did not leave a comment.

Wirutvong B 
Rating:
5.0

Customer did not leave a comment.

TONIA J 
Rating:
5.0

Customer did not leave a comment.

Jason S 
Rating:
5.0

Customer did not leave a comment.

LATOYA G 
Rating:
4.0

Customer did not leave a comment.

Amanda W 
Rating:
1.0

The staff were rude and unhelpful. They made no effort to answer my questions and acted as if me being there was an inconvenience. The truck smelled like urine.

Ryan D 
Rating:
5.0

Customer did not leave a comment.

TEMEKIA B 
Rating:
5.0

friendly service

KENNETH W 
Rating:
5.0

Friendly staff

VIRGILLO P 
Rating:
5.0

Great service, great staff.

Willie L 
Rating:
5.0

Cigarettes in the ashtray.

James A 
Rating:
5.0

Wendy and Dave were amazing and very easy to do business with! They made me feel welcome and didn’t rush through the process! The wife and I thoroughly enjoyed this Uhaul experience. Thanks Dirty South Customs!

CALESIO N 
Rating:
4.0

Customer did not leave a comment.

Joseph G 
Rating:
5.0

Customer did not leave a comment.

Kim S 
Rating:
3.0

Stop charging people for 2 days of uhaul when they are only making a 3hr trip

Matthew W 
Rating:
3.0

Cab of truck smelled really bad of cigarette smoke. Upon further inspection the ashtray was full of cigarette butts. We cleaned out the ash tray but smell never left truck. Used air freshener and rode with opened windows and still smelled when we turned it in. Consider no smoking policy

Jim H 
Rating:
5.0

Make sure that the place customers make reservations have the needed vehicle! My location was changed twice the day I was picking up my truck. first time 15 miles away from original location, which was only 5 miles from me house. The second they were trying to get me to drive 45 minutes out the way. Then finally my third location they had a SMALLER truck. This was all changed in a 2 hour time period. Agents were RUDE as ever. Customer service was a horrible experience,.

Tiffany H 
Rating:
1.0

Better customer service.

JOSH L 
Rating:
5.0

The gentleman that helped me, was quite professional and quite helpful.

freddy o 
Rating:
5.0

Customer did not leave a comment.

Junet V 
Rating:
5.0

Nothing, I had a great experience.

William R 
Rating:
5.0

Customer did not leave a comment.

machooka d 
Rating:
3.0

Good & quick customer service.Outside of truck was good, however back of truck had not been cleaned.

lester w 
Rating:
5.0

Customer did not leave a comment.

james p 
Rating:
5.0

Customer did not leave a comment.

Kathryn G 
Rating:
5.0

Great customer service I love this place they were more then nice to me

RAYMESHIA L 
Rating:
5.0

The service was exceptional!

CYNTHIA G 
Rating:
5.0

Better gas mileage on trucks. Burns a quarter tank of fuel in a short distance.

MICHAEL P 
Rating:
5.0

Customer did not leave a comment.

BRIGITTA A 
Rating:
5.0

Customer did not leave a comment.

Priscilla S 
Rating:
5.0

Very Friendly location. She was helpful, knowledgeable and pleasant to deal with. Her customer service was so good she lead me to want to use the other services offered at this location such as window tint.

Albert H 
Rating:
1.0

I had to wait until the store owner do a vehicle inspection a personal vehicle first. I quoted a price of $298.00 plus tax $303.00. I was charged an extra $74.00 which is more than I paid for a 20 footer truck in the weeks before.

RONNIE L 
Rating:
5.0

This lady did all she could do to help

Eric T 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top