Comentarios de los clientes para Diane's Portable Buildings

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Diane's Portable Buildings

Clasificación general:

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Larrick J.
Clasificación:

Great location in Brighton, easy access to Hwy 51 S. Customer Service is outstanding. I plan on using them again soon. Serious, down home, easy check-in and out. Yep, outstanding customer service.

Theodore B.
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El cliente no dejó un comentario.

deborah L.
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El cliente no dejó un comentario.

Johnny K.
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El cliente no dejó un comentario.

judy W.
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El cliente no dejó un comentario.

MARK K.
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El cliente no dejó un comentario.

Bryan H.
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No improvements needed. I received more information from this location when I called in 5 minutes as opposed to talking with 2 other locations in a different county over a period of 3 days. Joe was extremely helpful and eager to answer any questions. Will definitely refer this location to others.

Clinton V.
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El cliente no dejó un comentario.

James C.
Clasificación:

The location was fine but returning the trailer was a BITCH. The website didn't not show we even rented anything. So we logged on as a non customer and entered the order number. It did bring up something but it still didn't give us the stuff to take pictures and return it. It was getting dark and we had to leave it without saying it was returned. I worried all night that someone would steel it. We did call customer service but nothing worked. They could not offer any other help. I asked for a supervisor and they put me on hold and 30 minutes later no one came to the phone. I ended up hanging up. The entire situation I was on the phone for 1 1/2 hours and still not resolved. I will NOT ever rent from them again.

CARL N.
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El cliente no dejó un comentario.

RICHARD R.
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The trailer was missing bolts. I had to purchase almost $14 worth of grade 8 bolts and nuts to repair the trailer while I was hauling my furniture.

Beaetta G.
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El cliente no dejó un comentario.

Theodore B.
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El cliente no dejó un comentario.

Gregory S.
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El cliente no dejó un comentario.

Susan P.
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El cliente no dejó un comentario.

James C.
Clasificación:

We used mobile pick up as we were picking up the truck prior to the opening of the location. There was an interruption in completing the process due to either the app being glitchy or spotty cell service. Online chat assistance and a phone call didn't help and finally the app “caught up” so we were able to complete the pick up. The delay added about 15 minutes to our pick up time so it was not terrible.

Brandy C.
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There was no one there to help uds

John E.
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Price was higher than when reserved on line.

Robert C.
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El cliente no dejó un comentario.

james F.
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El cliente no dejó un comentario.

David A.
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El cliente no dejó un comentario.

Michael J.
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Someone dropped the ball on this return. I received 2 "courtesy calls" from these people, which I did not need,telling me when the truck was due back. As if I was not responsible enough to know when the truck was due back. When my son returned the truck at 4PM he told the man the truck was not due back until Wed. AT that time the man laughed in his face and called him a liar. My wife manages a large apt. community in McComb, Ms and places U-Haul moving brocheurs in the move-in folders however, this will change.

Ethan S.
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El cliente no dejó un comentario.

George T.
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Promised one location but had to drive 30 minutes to another. Experience not good.

Jeiiie P.
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Mileage chart indicated overage. I disagree due to way route was determined. Your locations were great. Not happy with procedure for distance.

Ben H.
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El cliente no dejó un comentario.

Robert D.
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Outstand on the hook-up end.

willie S.
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No improvements needed

steve N.
Clasificación:

keep up the good work

ANGELA B.
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El cliente no dejó un comentario.

Cynthia J.
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Nothing

Lucianne S.
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El cliente no dejó un comentario.

Michael L.
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El cliente no dejó un comentario.

Cynthia N.
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El cliente no dejó un comentario.

Jacquita S.
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El cliente no dejó un comentario.

WILLIAM V.
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El cliente no dejó un comentario.

Megan M.
Clasificación:

I did not receive a call 24 hours prior to pick-up, and was out of a U-Haul because the one I reserved almost a month prior was scheduled to be picked up by another lady. Luckily she no longer needed it, but that is in-excusable due to the fact that I may not have had one at all, even though I made my reservation way in advance. I am very disappointed and will not continue to use U-Haul services moving forward based on this experience, and the horrible communication and commitment to your customers.

paul M.
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El cliente no dejó un comentario.

Jacquita S.
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Joe is a very nice businessman. I would do business with him again if needed.

Morris B.
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Truck had too much slack in steering, also pulled to the right. Made Driving 460 miles, a miserable experience!

Ben A.
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Location was closed at time of drop off but the signs and directions were easy to locate and understand.

CRYSTAL B.
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Give more mileage bc thats how yall make money giving less mileage

Christopher S.
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Joe was so helpful!

elaine F.
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El cliente no dejó un comentario.

kerry P.
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El cliente no dejó un comentario.

christopher D.
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El cliente no dejó un comentario.

Donna M.
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Friendly and expert service. Will rent from this location again.

Jessica A.
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El cliente no dejó un comentario.

david Q.
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Fortunately, I haven't had to rent moving equipment very often, but I will always use Diane's Portable Buildings. Joe is always professional and puts his customers needs first!!!

Richard V.
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El cliente no dejó un comentario.

richard L.
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El cliente no dejó un comentario.

Wayne H.
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El cliente no dejó un comentario.

Richard V.
Clasificación:

El cliente no dejó un comentario.

david C.
Clasificación:

None

Sarah A.
Clasificación:

I reserved my uhaul almost a week in advance down the street from where I was using it and got a call the day before the move that it was no longer available. Granted, the woman definitely helped me out with a bigger truck for the same price and extra miles, but I had to drive a good 60 mile round trip to get the vehicle and get it back to where we were using it. Experience was fine, just frustrating that it was so inconvenient.

LISA F.
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El cliente no dejó un comentario.

Michael H.
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Make sure the fucking taillights don't fall out due to them missing essential screws!!!!

Sandra K.
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El cliente no dejó un comentario.

Mike D.
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Joe is great!!!

gary P.
Clasificación:

You're people did a great job keep up the good work thanks

DANIEL A.
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El cliente no dejó un comentario.

Christopher B.
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El cliente no dejó un comentario.

robin S.
Clasificación:

Very clean and professional atmosphere. was very pleased with this location. was treated like a customer here. my hat off to this professional u haul dealership. would recommend him anytime..

Donnie C.
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El cliente no dejó un comentario.

Ashley K.
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El cliente no dejó un comentario.

Gary A.
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El cliente no dejó un comentario.

Clasificación:

Great customer service, helpful, and professional. I recommend them for sure!!

BRIAN T.
Clasificación:

El cliente no dejó un comentario.

James H.
Clasificación:

El cliente no dejó un comentario.

Roger G.
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Very friendly staff

Joe P.
Clasificación:

El cliente no dejó un comentario.

Jeff D.
Clasificación:

El cliente no dejó un comentario.

RODNEY M.
Clasificación:

El cliente no dejó un comentario.

PHYLLIS S.
Clasificación:

El cliente no dejó un comentario.

Kitty M.
Clasificación:

El cliente no dejó un comentario.

candy H.
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El cliente no dejó un comentario.

tabitha G.
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El cliente no dejó un comentario.

Roger G.
Clasificación:

Great customer service. Very friendly staff and equipment was clean and in great shape. Would use them again.

Randall D.
Clasificación:

El cliente no dejó un comentario.

Joe P.
Clasificación:

El cliente no dejó un comentario.

Elvis P.
Clasificación:

No one was there when I dropped it off

ALISA H.
Clasificación:

I did the 24 hr self check in

Beth Z.
Clasificación:

Very welcoming and friendly.

Paul M.
Clasificación:

Extra customer

Larry D.
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The attendant did a great job of answering questions for me and giving me instructions on using the equipment.

Patrick D.
Clasificación:

El cliente no dejó un comentario.

David M.
Clasificación:

El cliente no dejó un comentario.

Joe P.
Clasificación:

El cliente no dejó un comentario.

Rusty P.
Clasificación:

Right side tail light was not working and no way to change the bulb on this trailer.

Dortha B.
Clasificación:

extra nice and friendly. wonderful to do business with. In person and on phone.

Marilyn B.
Clasificación:

El cliente no dejó un comentario.

JOSEPH A.
Clasificación:

The owner Joe took care of the trailer I returned while also taking care of another customer. He is good at multi-tasking.

Carrie H.
Clasificación:

Keep Joe there very nice and personable. I will recommend Joe next time I know some one has to move

Brandon C.
Clasificación:

El cliente no dejó un comentario.

Lee B.
Clasificación:

The owner was awesome. Mr. Joe was very nice, professional and went out of way to accommodate me. I will definitely rent from him again.

tina W.
Clasificación:

El cliente no dejó un comentario.

Paul W.
Clasificación:

El cliente no dejó un comentario.

Eddie K.
Clasificación:

I was told that if I returned the trailor within 24 hours that I would not be charged for 2 days. So I HAD TO HURRY ALL DAY TO MEET THAT 24 HOUR DEAD LINE AND WAS STILL CHARGE ANYWAY. This is bad business. I didn't know until today when I got my bill that I was charged for the 2nd day. Can you help me?

WOODIE T.
Clasificación:

Very accommodating

Patricia E.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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