Customer Reviews for Diamond Self Storage - Spokane

72 comentarios

5602 W Sunset Hwy   Spokane, WA 99224

(509) 747-9376

Horario

  • Lun. - dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(509) 747-9376

5602 W Sunset Hwy
Spokane, WA 99224

Services at this Location:

Horario

  • Lun. - dom.: 9 a. m. - 5 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

NOELLE E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry K.  |  Overall Experience 
Clasificación:
5.0

I did not get to move it all out I did not know I would be locked out so quickly and I'm a single mom with a bad back with no bathroom accessible I had to keep stopping to take the kids it's very inconvenient the bathroom is passed the airport it was extremely hard to get it all accomplished I've called several times and someone takes a message and doesn't ever call me back 5581170

Rachel P.  |  Overall Experience 
Clasificación:
5.0

Clean. Dry. Heated. Rodent free. Easy access. Quick phone response. Fair price.

Rebecca B.  |  Overall Experience 
Clasificación:
5.0

Excellent staffing

Nathan B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry F.  |  Overall Experience 
Clasificación:
5.0

I accidently fell asleep in front of my unit and ended up getting kicked out

Aaron H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eli F.  |  Overall Experience 
Clasificación:
5.0

Always enjoy doing business with the Spokane location.

Larry R.  |  Overall Experience 
Clasificación:
5.0

My son, Mike Sorey came in to get my storage stuff out since I'm in California. He had a flat tire & gal came out with an air compressed when he was getting Jack out. We both thought it was very kind of her to do that! Thank you! Susan Tarbert

Susan T.  |  Overall Experience 
Clasificación:
5.0

I plan on taking you to small claims.

Sergey K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony O.  |  Overall Experience 
Clasificación:
5.0

The facility could have better doors so contents stay cleaner and mice free

SCOTT S.  |  Overall Experience 
Clasificación:
5.0

excellent facility

Thomas M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry W.  |  Overall Experience 
Clasificación:
5.0

Very easy and conveniently located off the Highway.. I need a unit and I was not from the area .. I found the facility off the internet and they were professional and easy going ... very secured to get in and out and lots of cameras .. I definitely had peace of mind for my belongings being at this facility.... thank u ..#Foreversolid

Bryan C.  |  Overall Experience 
Clasificación:
5.0

Great facility

RICK H.  |  Overall Experience 
Clasificación:
5.0

The onsite manager goes above and beyond to accommodate the renter. Kind and professional.

Christina G.  |  Overall Experience 
Clasificación:
5.0

The entire staff let a person fraud me into putting all my belongings I had left to my name and (childrens things) into there empty unit and would put my name of the lease after I paid the unit current. I did, the office gladly took my payment know that I had put my stuff into the unit. After payment was made they and the leasur would keep locked out, causing me to lose everything. Now that it's stolen property charges should be filed on everyone. I showed them evidence of the written agreement the leasure and I had shared. These employees and Diamonds policy to treat everyone like a problem and cold blooded. Diamond Storage helped this person, gave power to this person to fraud me and Rob me and knowingly. I'll post online emails showing there unwillingness to treat me as a customer. After all they let me rent a new unit knowing I was wanting to put my belongings into the new unit. They gladly took the money for that one too. I say you want your things stolen and acted on poorly, this is the place! I leave out the fact that they towed my trailer with mustang on it off there vehicle storage area where there was tons of room after had parked it there when I returned to town with it late one evening. Not allowing anytime to contact them in regards to upgrading my service. They towed it early am hours not even checking to see who's it is. And all this with security guards as witnesses to my ongoing access to the unit. I DO NOT RECOMMEND DIAMOND STORAGE!!

Jeff F.  |  Overall Experience 
Clasificación:
5.0

I occupied the storage unit for 5+ years. The staff was great. The unit fit my needs.

GLADYS J.  |  Overall Experience 
Clasificación:
5.0

Super friendly and helpful set up and the quality of the facility is too notch

Steven O. | Reservación
Clasificación:
5.0

Very nice people at the front desk! Super clean facilities! The 10x10 unit was perfect, just a little bigger than our uhaul trailer! 10/10 would recommend

Arianna B. | Reservación
Clasificación:
5.0

Great staff, good price.

Marley D. | Reservación
Clasificación:
5.0

very friendly and helpful, especially when we had to upgrade to a larger second unit to get the rest in.

Deborah c. | Reservación
Clasificación:
5.0

Friendly, knowledgeable, helpful staff. Everything is fresh, clean & inviting. When I arrived was asked if I knew about the current special & when I said no, filled me in on a great deal. ¡Gracias!

Genevieve W. | Reservación
Clasificación:
5.0

It was quick and easy to get checked in when I first arrived. They had plenty of spots available at different sizes. The unit was clean. The only downside is they make you buy a special U-Bolt lock.

Scott P. | Reservación
Clasificación:
4.0

Tons of options. Gated. Friendly people at the front desk. Also set me up with a great special!

Rebecka W. | Reservación
Clasificación:
4.0

Very friendly staff, great rates and clean unit with taller ceiling than advertised. One vehicular entry gate was inoperable at time of move in.

Owen T. | Reservación
Clasificación:
5.0

Great staff, excellent facility.

RANDY P.  |  Overall Experience 
Clasificación:
5.0

Office team was great.

MICHAEL T.  |  Overall Experience 
Clasificación:
5.0

Great staff

HOLLY W.  |  Overall Experience 
Clasificación:
5.0

Outstanding staff. Very helpful. Clean and well organized facility. Wide aisles. Best storage unit complex I have seen.

MERYL S.  |  Overall Experience 
Clasificación:
5.0

I was very happy with the service and employees here despite the fact that I was initially quoted an incorrect rate for storage when I first contacted Diamond on the phone.

Rod and Linda N.  |  Overall Experience 
Clasificación:
5.0

n/a

SAMANTHA B.  |  Overall Experience 
Clasificación:
5.0

Very nice people at the counter. Good service.

John H.  |  Overall Experience 
Clasificación:
3.0

Staff was helpful, knowledgeable and polite. The roof in our unit leaked last winter. It took quite awhile to get fixed, as a result we had some mold issues. It's also on the spendy side for the size.

JUSTIN L.  |  Overall Experience 
Clasificación:
4.0

I had my storage unit for 1 yr and it was a good experience. Access through a locked gate 24 hours a day was nice. Staff is great. I wish they kept the snow plowed better in front of units in winter..

KARRIE T.  |  Overall Experience 
Clasificación:
5.0

Staff was courteous and helpful.

DAVID E.  |  Overall Experience 
Clasificación:
5.0

The staff member who we worked with when we signed our contract was awesome! He was super helpful and friendly.

MARK B.  |  Overall Experience 
Clasificación:
5.0

Stephanie was the one who made this a good experience for us. She went above and beyond to make everything right for us after a huge misunderstanding we had with the Diamond 1-800 # operator.

linda n. | Reservación
Clasificación:
5.0

vv

SUSAN S.  |  Overall Experience 
Clasificación:
5.0

Gracias.

CYNTHIA D.  |  Overall Experience 
Clasificación:
5.0

Storage unit was clean and well cared for! The management was very helpful every time I stopped in the office. The management said they would issue a refund for the days left in the month...

JESSE R.  |  Overall Experience 
Clasificación:
5.0

Very secure

JOEL S.  |  Overall Experience 
Clasificación:
5.0

Everything was excellent and ready to go.

CURTIS W.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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