The place we picked the UHaul up was average. The personnel was very friendly and it was a fast transaction. However, I had recently reserved a 6 x 12 enclosed trailer in Victoria, TX where I preside and when I called to verify my rental, the worker informed me that the trailer was ready to go and available for pick up, but when we got there, they had downgraded me to a 5 x 8 without informing me. I drove all the way there for them to just cancel my order because that trailer would not be big enough for what I needed. No one from the location ever notified me that a 6 x 12 was unavailable. Therefore, I had to drive an hour out to pick one up last minute. Not pleased.Colby N.
Customer Reviews for Detail By Shone
(Distribuidor de U-Haul del vecindario)
Columbus, TX 78934
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 3 p. m.
- Sáb.: 9 a. m. - 12 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Chris K.
El cliente no dejó un comentario.WESLY A.
El cliente no dejó un comentario.Candelario C.
El cliente no dejó un comentario.PAUL R.
El cliente no dejó un comentario.Clay K.
Detail by Shone was on point. When I arrived my rental was at the front of business, clean and ready to go. I was in and out within 5 minutes.Mae F.
Nothing. Very helpful staff.DAVID H.
El cliente no dejó un comentario.gary D.
Very friendly and helpfulStuart H.
Very professional and friendly service. Thank you.william D.
El cliente no dejó un comentario.RUSSELL R.
El cliente no dejó un comentario.Kenneth F.
Shone went above and beyond the call of duty by getting us the larger size truck we discovered we needed. He operates a very professionally run business! We appreciate his help, care and attention so very much.Donna Z.
El cliente no dejó un comentario.Mike S.
El cliente no dejó un comentario.Joyce H.
Excellent customer service with best possible moving solutions providedThomas A.
Run down ex has station, came I guess after hours, front door was unlocked but no one there. No drop box, had to call customer service on what to do with key. You need a new location for this one.roger S.