Everything was greatROB P.
Customer Reviews for Detail By Shone
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
I think this was our fourth time using this location. The location isn't pretty, but the equipment is always there and the most important part is that the folks that work there are always great and the service has always been top notch. I will continue to use this location because the folks and service are so great.Stephen M.
El cliente no dejó un comentario.NEAL L.
El cliente no dejó un comentario.Paul J.
Nothing. Details by Shone was very accommodating to my moving needs.Paul J.
Shone is so easy to work withJon G.
El cliente no dejó un comentario.Matthew M.
Be more clear. About the location.Bob P.
El cliente no dejó un comentario.Alexander B.
The inside of the truck was not cleanEdward C.
The local manager worked with us, explained all details and keeps the vehicles in good condition. We will definitely rent from this location again.Nancy L.
These guys did a really great job. They were super friendly super helpful. They had my equipment ready easy to pick up easy to drop off would definitely use them again and probably will soon.Kerri R.
Tow Dolly likely had some damage that I was not aware of upon initial inspection/pickup (as I didn't know what to look for.) It later had a tire blowout, and required replacement mid-trip. The truck was fine, apart from having to drive from Austin to Columbus to get it, and back, which is no fault of the location's. It is obvious that the U-Haul business is a side gig for this location; I recommend cleaning up the premises to a higher level of presentation. I get that it's a small town detailing place, but still.Nickolaus D.
Was charged $30 for insurance that I did not electMark B.
El cliente no dejó un comentario.Ryan N.
El cliente no dejó un comentario.lori K.
Very small and didn't have much equipment but had what I needed and the people very friendlyjames B.
All goodHoward F.
The guy checked me in 7 hours after I left therefore charging me for an additional day of rental that I did not use. Crook!Dennis W.
El cliente no dejó un comentario.Robert K.
El cliente no dejó un comentario.Ed M.
The folks at this location are always friendly and efficient. I wouldn't change a thing.Stephen M.
El cliente no dejó un comentario.Phyllis W.
El cliente no dejó un comentario.Ronald R.
El cliente no dejó un comentario.ROBERT U.
El cliente no dejó un comentario.Stephen M.
El cliente no dejó un comentario.Victor R.
This location is great! Everyone was very friendly and very helpful.Stephen M.
El cliente no dejó un comentario.PETE C.
El cliente no dejó un comentario.JOE N.
El cliente no dejó un comentario.Sandra D.
El cliente no dejó un comentario.Lee P.
El cliente no dejó un comentario.chris M.
El cliente no dejó un comentario.John W.
This place is fantastic! Super personnel! Highly recommend this dealer.CARL R.
Nothing - the experience was smooth and fastTerry P.
El cliente no dejó un comentario.DARRELL H.
El cliente no dejó un comentario.Pauletta D.
The place we picked the UHaul up was average. The personnel was very friendly and it was a fast transaction. However, I had recently reserved a 6 x 12 enclosed trailer in Victoria, TX where I preside and when I called to verify my rental, the worker informed me that the trailer was ready to go and available for pick up, but when we got there, they had downgraded me to a 5 x 8 without informing me. I drove all the way there for them to just cancel my order because that trailer would not be big enough for what I needed. No one from the location ever notified me that a 6 x 12 was unavailable. Therefore, I had to drive an hour out to pick one up last minute. Not pleased.Colby N.
El cliente no dejó un comentario.Chris K.
El cliente no dejó un comentario.WESLY A.
El cliente no dejó un comentario.Candelario C.
El cliente no dejó un comentario.PAUL R.
El cliente no dejó un comentario.Clay K.
Detail by Shone was on point. When I arrived my rental was at the front of business, clean and ready to go. I was in and out within 5 minutes.Mae F.
Nothing. Very helpful staff.DAVID H.
El cliente no dejó un comentario.gary D.
Very friendly and helpfulStuart H.
Very professional and friendly service. Thank you.william D.
El cliente no dejó un comentario.RUSSELL R.
El cliente no dejó un comentario.Kenneth F.
Shone went above and beyond the call of duty by getting us the larger size truck we discovered we needed. He operates a very professionally run business! We appreciate his help, care and attention so very much.Donna Z.
El cliente no dejó un comentario.Mike S.
El cliente no dejó un comentario.Joyce H.
Excellent customer service with best possible moving solutions providedThomas A.
Run down ex has station, came I guess after hours, front door was unlocked but no one there. No drop box, had to call customer service on what to do with key. You need a new location for this one.roger S.