Customer Reviews for Denny's Wrecker Service Inc
(U-Haul Neighborhood Dealer)

374 reviews

4705 Yellowstone Ave   Chubbuck, ID 83202
(& Linden)

(208) 237-3640

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(208) 237-3640

4705 Yellowstone Ave
Chubbuck, ID 83202
(& Linden)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

We made a big change in our life and moved across the country and we couldn't be more thankful. Thank you so much!

Sean Gavin 
Rating:
5.0

Everyone was very nice and helpful.

Steve Mainini 
Rating:
5.0

Customer did not leave a comment.

MARTIN BLAIR 
Rating:
5.0

Customer did not leave a comment.

mohammad hussaini 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Carrillo 
Rating:
3.0

Customer did not leave a comment.

carol laughter 
Rating:
5.0

Customer did not leave a comment.

Joshua Blanchard 
Rating:
4.0

Customer did not leave a comment.

Travis Ostler 
Rating:
5.0

Very friendly and professional!

Phillip Burwell 
Rating:
2.0

Employee was filthy and smelled of urine and the lady was rude. I won't be returning to this location. Also you website it confusing when referring to location pick up and drop off.

Jacob barton 
Rating:
5.0

They were very helpful!

VALERIE CAREY 
Rating:
5.0

Customer did not leave a comment.

Brad Maxwell 
Rating:
5.0

Customer did not leave a comment.

brent marshall 
Rating:
2.0

Customer did not leave a comment.

Ben williams 
Rating:
4.0

The trailer had a broken wheel strap, making it unusable.

David Haumschilt 
Rating:
1.0

First my wife was told she only needed a ball hitch to tow my Jeep when I needed a car hauler, then she was given keys to the wrong truck, tried to tell my wife that a 20 ft truck was a 24 ft truck. Then they set our delivery time for the car hauler for a location that was closed and wouldn't be open until after the New Year. When I called the agent, Carol, was rude and argumentative. It was an over all piss poor experience.

brittamy goodsell 
Rating:
4.0

Customer did not leave a comment.

RICHARD MAY 
Rating:
4.0

The staff was very nice and helpful. Only issue: we had a reservation to pick up the trailer on a Saturday. They weren't open. I was able to call someone that was able to come down and help. She was great! Just wish that we could have avoided having to do that. Seems like an issue with the reservation system.

mike shaw 
Rating:
3.0

Help us to get the uhaul off the hitch because we didn’t know how to take it off or how to prop it up

Cheyenne Daniels 
Rating:
5.0

The ladies at the front desk were very friendly and made the process easy for me. I would recommend this place to others, and of course I will be back. --Justin

Justin Lloyd 
Rating:
3.0

Wash the windows of the truck before renting it out. there was also something sticky spilled in the cab when we took possession of the vehicle but because the business was closed there was nobody to show this to!

Kathleen Kasper 
Rating:
5.0

Customer did not leave a comment.

Keaton Shoell 
Rating:
5.0

Customer did not leave a comment.

Alejandro Gil 
Rating:
5.0

Trailer was returned much earlier than planed do I get a refund for extra day’s purchase???? Was returned in the four day free window

Lynn Falter 
Rating:
4.0

Customer did not leave a comment.

ken whitham 
Rating:
5.0

Customer did not leave a comment.

Martin Blair 
Rating:
5.0

Really fast and accurate

Thomas Bartholet 
Rating:
5.0

Amazing kind people! They even fed me while processing my reservation. My kind of people!

JAMES COOPER 
Rating:
5.0

Customer did not leave a comment.

Diane Beitz 
Rating:
4.0

Customer did not leave a comment.

Adam Wadsworth 
Rating:
5.0

Longer straps for the tires! Barely fit around my jeeps tires. Any bigger and the trailer straps wouldn't fit

Isaiah Whitworth 
Rating:
5.0

Keep up the great work

Wes Walters 
Rating:
5.0

Customer did not leave a comment.

Terry Jacobs 
Rating:
3.0

Lower prices

SHANE ADAMS 
Rating:
3.0

Customer did not leave a comment.

MICHAEL CAMERON 
Rating:
5.0

Wonderful ambassadors of U- Haul. A real treasure and kind. Helpful in setting up my hitch; did not make me feel stupid for a mistake I did. They were all professional and diligent in their work. Great job!

ADAM ANDERSON 
Rating:
5.0

They are fantastic very helpful and polite, made is so easy and fast.

Terina Kinder 
Rating:
4.0

Trailers need trailer breaks

BENJAMIN MORRIS 
Rating:
5.0

Customer did not leave a comment.

JAMES MONSON 
Rating:
5.0

Customer did not leave a comment.

KENNETH OLSON 
Rating:
1.0

The truck was not clean inside or in the back and it was out of gas had barely a 8th of a tank quarter tank of gas

Jeannie Pena 
Rating:
4.0

Customer did not leave a comment.

robin gericke 
Rating:
5.0

Customer did not leave a comment.

DEANN WILSON 
Rating:
5.0

Customer did not leave a comment.

BILL WILSON 
Rating:
3.0

Improve customer appreciation attitude. Give me the impression that you appreciate my business.

SCOTT CAMPBELL 
Rating:
3.0

Customer did not leave a comment.

kyle lloyd 
Rating:
4.0

More restricted business hours

Robert Aston 
Rating:
5.0

Customer did not leave a comment.

tony christensen 
Rating:
3.0

Customer did not leave a comment.

Donna Carlisle 
Rating:
2.0

Customer did not leave a comment.

Jordan Bernal 
Rating:
5.0

Have used the Dennys Wecker U-Haul in chubbuck for a very long time. Love them like family..Tori iis amazing !!!

CARRIE GRESICK 
Rating:
3.0

I didn't meet with anyone at this location but I did speak with someone over the phone. I dropped the U-Haul truck off at night and left the keys in the drop box which made it nice and easy. I really appreciate that. However I was overcharged by $13 and some change because I wasn't given the proper amount or enough mileage and the customer service was decent while I wait for a phone call back regarding this matter so that it can be reversed.

Lisa Levine 
Rating:
3.0

It was closed when I dropped off the vehicle

Angelea Mendez 
Rating:
5.0

The women were so helpful and cheerful..

Melissa Neiers 
Rating:
5.0

Customer did not leave a comment.

Corina Gittins 
Rating:
5.0

Customer did not leave a comment.

gem state dist. 
Rating:
5.0

Customer did not leave a comment.

Eric Metzler 
Rating:
4.0

Customer did not leave a comment.

Timothy Davis 
Rating:
4.0

Wasn’t really concerned with it being clean I swept the trailer off, biggest concern was that the wiring worked and it did.. so all good.

Todd Sullivan UNR 
Rating:
4.0

The trailer had cement dust all over the floor, of course didn't notice until we started loading and pitting stuff down.

Rebecca Murphy 
Rating:
5.0

Did not have boxes or other ancillary items I expect at a location. But the customer service was top notch in solving a couple of issues I had.

Darrell Moser 
Rating:
5.0

Customer did not leave a comment.

Vlad Blaga 
Rating:
5.0

Drop off was made very fast and simple!

Joshua Maydole 
Rating:
5.0

Customer did not leave a comment.

larry wilson 
Rating:
5.0

Customer did not leave a comment.

Rebecca Murphy 
Rating:
5.0

Denny's is a great place to do business. They got me set up right away and even had one of their guys help me hitch up the trailer in a snowstorm.

SCOTT STEPHENS 
Rating:
5.0

Customer did not leave a comment.

George Bradley 
Rating:
5.0

Customer did not leave a comment.

larry wilson 
Rating:
4.0

Customer did not leave a comment.

Roy Summers 
Rating:
5.0

Customer did not leave a comment.

J Allen Wiklund 
Rating:
2.0

Dollies and blankets were not in the truck. Had to pick up items from another location. Huge inconvenience and put me behind schedule.

Sheldon Eakins 
Rating:
5.0

It was everything we needed

JULIE MARLEY 
Rating:
5.0

Grateful for the friendly help and smiles. Pleasure to rent from Uhaul at this location.

Rick Phillips 
Rating:
5.0

Customer did not leave a comment.

Ken Neilsen 
Rating:
4.0

Customer did not leave a comment.

STEVE GRAVES 
Rating:
5.0

Customer did not leave a comment.

Mikel Rice 
Rating:
5.0

The center of the metal deck was slippery when my feet had snow on them. Use a nonslip surface on the entire deck.

PAUL HORN 
Rating:
5.0

Windows were not clean and wiper blades didn't work properly; need to be replaced; fortunately for us it didn't rain. Driver mirror racketed and vibrated when going at 40 mph or more.Because of that and the noise it caused was almost impossible to maintain a conversation. Once again. lucky enough it didn't fell.

MARTHA NUNEZ-HAGIUS 
Rating:
5.0

Very helpful staff. If I were to ever return to Pocotello I would use them again.

william abbott 
Rating:
5.0

Customer did not leave a comment.

Aaron Rowbury 
Rating:
5.0

Nothing

Timothy May 
Rating:
5.0

Customer did not leave a comment.

Shannon Spencer 
Rating:
1.0

First, I wanted a trailer...they said no trailers anywhere in the area (including several other dealers they said. So, I succumbed to getting a tow dolly. After paying $250.00 for it and hooking it up, found the lights were not working?! They gave me a business card and said I had to call this number and arrange to go get it fixed. What??!! Now it is MY responsibility to get this fixed?? And they wouldn't trade it for the other dolly they had there because "too much paperwork after it's already paid for"...crazy. Anyway, I call this number and drive the dolly (with no turn signals and 1 running light) to the main U-Haul about 3 miles away. Guess what...they have 5 trailers in stock!!! What happened to "no trailers anywhere?? The guy then proceeded to fix the lights on my time, again, instead of just getting me a working unit and sending me on my way. HORRIBLE experience overall and wouldn't recommend.

JEFF CHENEY 
Rating:
5.0

None

MERRILL PAYNE 
Rating:
5.0

Denny's is where I will always goto rent a u haul product . they are great.

Neil Leary 
Rating:
5.0

Customer did not leave a comment.

Partick Flynn 
Rating:
5.0

Customer did not leave a comment.

Ryan Spengler 
Rating:
3.0

Customer did not leave a comment.

Karen Scott 
Rating:
5.0

Customer did not leave a comment.

Keith Jollif 
Rating:
5.0

Customer did not leave a comment.

Nathan Richardson 
Rating:
4.0

Include a ramp in the uhaul. I though they all included ramps but I was wrong. Maybe have the telephone operator go over what is included and not included on the over the phone reservation for the truck.

ALEXANDER ECCHER 
Rating:
5.0

Good people to work with

tom iverson 
Rating:
5.0

Customer did not leave a comment.

Kenneth Funk 
Rating:
3.0

Customer did not leave a comment.

jayne link 
Rating:
5.0

Customer did not leave a comment.

Timothy May 
Rating:
5.0

Customer did not leave a comment.

JOHN MOORE 
Rating:
5.0

Customer did not leave a comment.

SHIRLEY JONES 
Rating:
5.0

Customer did not leave a comment.

Lynn Falter 
Rating:
5.0

Customer did not leave a comment.

john ackerman 
Rating:
5.0

They did great

brent heer 
No reviews have been submitted for this location.

Additional Services at this Location

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