Customer Reviews for Deer Valley Il Self Storage

75 reviews

20550 N 19th Ave.   Phoenix, AZ 85027

(623) 582-0252

Office Hours

  • Mon-Sat: 8 am–6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(623) 582-0252

20550 N 19th Ave.
Phoenix, AZ 85027

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–6 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Excellent service. Initial customer service with the "brother" lol forgot his name. But made out selection super easy since I've never rented a storage before. He was very informative and made everything clear us. Even throughout our rental stayed in touch when I was considering downsizing. Just great customer service and very nice. Thanks

Nathan Kyle Martin  |  Overall Experience 
Rating:
5.0

staff was super friendly & helpful!! very great service

MICHAELA ANNE SWAN  |  Overall Experience 
Rating:
5.0

The managers at this storage facility are simply the best! Friendly, responsive, available. It's always neat and clean and they are just super helpful! I would heartily recommend this.

MARY JOHNSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AARON ANTHONY CORNEJO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROGER HIGGINS  |  Overall Experience 
Rating:
5.0

Gus and Teresa are great, so helpful and friendly. Anything I ever needed they took care of it very quickly and professionally.

RANDY LEE RICHARDSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANDREA RUTH WYMER  |  Overall Experience 
Rating:
5.0

They assisted me with my move-in as I had some heavy items and I was moving myself! Great rates and safe environment. Would highly recommend for your storage needs.

Katherine Bushman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAURA M. ROBINS  |  Overall Experience 
Rating:
4.0

Thank you for your professionalism I’ve these many years!

ADV BFT SOLUTIONS LLC DIANNE ROGONE  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Charlotte Marlene Curtis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL WILLIAM KARALEWICH  |  Overall Experience 
Rating:
5.0

This facility is just perfect. Employees are so nice. Im sad to have to move my belongings but I'm moving to Tennessee or I would be a customer for a very long time. Thank you very much.

KIMBERLIE CARLTON  |  Overall Experience 
Rating:
5.0

GUS AND TERESE WERE AWSOME THEY WERE ALWAYS FRIENDLY AND CURTIOUS.

JERRY HALL  |  Overall Experience 
Rating:
5.0

very helpful and friendly staff

PHILIP SWEETERMAN  |  Overall Experience 
Rating:
5.0

We rented a storage unit here for about 3 1/2 years. Theresa and Gus were there with us from the very beginning. They have always been amazing to work with. They are easily accessible and respond to any situation promptly. They are kind, caring and helpful. They noticed once that our lock was missing and they placed one on and called us to let us know. I would absolutely rent a unit from them again! The best of the best!!!

SARAH MARIE CUTRIGHT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHARLES LEBLANC  |  Overall Experience 
Rating:
5.0

Best customer service. Highly recommend to anyone.

BOBBI MAGUIRE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EARL FISHER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TREVON JOHNSON  |  Overall Experience 
Rating:
5.0

I had my "stuff" there for approximately 3yrs every time I went there my storage unit was cooled. I was very happy with the experience I had.

MELODIE FAULKNER  |  Overall Experience 
Rating:
5.0

Great people and place I would highly recommend anyone looking for safe clean storage

ANDREW GREENE  |  Overall Experience 
Rating:
5.0

I was renting for many years and I was very satisfied with everything I moved because I now have a bigger place and I don't need to rent more but I recommend it 100% I didn't have any complaints in the time I have

HECTOR M FELIX  |  Overall Experience 
Rating:
5.0

I had a storage unit for many, many years and the managers were always amazing and never had a problem. I would highly recommend this facility.

ERIC S MATHESON  |  Overall Experience 
Rating:
5.0

Staff was awesome

CORTEZ ALEXANDER  |  Overall Experience 
Rating:
5.0

We loved our experience with Deer Valley II Storage. They were always helpful and nice. The facility always looked clean. If we need more storage, we will be going to them first.

DEANNA LYNNE HANDORF  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAWN FARRUGIA  |  Overall Experience 
Rating:
5.0

Extremely friendly and helpful team!

STEPHEN W SHOBIN  |  Overall Experience 
Rating:
5.0

Theresa and her husband were excellent tenants of this facility. Their kindness was the type that gave me a little bit of goosebumps, definitely wasn’t expecting that from a storage facility!

GARRETT KOBAYASHI  |  Overall Experience 
Rating:
5.0

Very nice people very professional and extremely helpful

Naomi R Malone  |  Overall Experience 
Rating:
5.0

Very professional staff and very nice

ROGER W PEARSON  |  Overall Experience 
Rating:
5.0

Everyone was wonderful! If I needed anything they were always available and with any issues or concerns it’s was solved right away. I would definitely recommend them!

CHRISTINA ANN ANDERSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MEG BAKKE  |  Overall Experience 
Rating:
5.0

Excellent option for storage. Highly recommended.

Michael James Adkins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEVE ZEHNDER  |  Overall Experience 
Rating:
5.0

This facility was the cleanest and the most friendly and helpful staff.

BARBARA YOUNG  |  Overall Experience 
Rating:
5.0

Very courteous and professional. Highly recommended. 5 Stars!!!

MORRELL JAMES 'JIM' TAYLOR, JR  |  Overall Experience 
Rating:
5.0

Very friendly and accomodating.

TAUL ERIC ARAGAKI  |  Overall Experience 
Rating:
5.0

Super customer service!!

DENISE ANN CULLISON  |  Overall Experience 
Rating:
5.0

Thank you for everything!!

SHELLY RAE ROSSANO  |  Overall Experience 
Rating:
5.0

Excellent experience, never a single problem

MICHAEL HICKS  |  Overall Experience 
Rating:
5.0

First class operation

Dave Hansen  |  Overall Experience 
Rating:
5.0

Very friendly and nice staff. Would recommend using this storage facility.

Ashley Danielle Kauffman  |  Overall Experience 
Rating:
5.0

Deer Valley ll Self Storage is hands down THE BEST storage unit place that I've used or been to. The staff are great and super helpful. Everybody at that storage unit place are pretty cool. I've met are really nice people.

Michael Paul Flanigan  |  Overall Experience 
Rating:
5.0

If you want a safe and secure storage unit, Deer Valley II Self Storage is the place to store your items. My family and I have used them for years and we would not store our belongings anywhere else. The staff is super friendly and the whole complex is always very clean. We have never had any security problems and I would recommend them highly.

LISA A MCCORKLE  |  Overall Experience 
Rating:
5.0

I have had a storage unit here for over 10 years. It has always been well maintained, and the staff has always been friendly, well informed, and helpful. If I return to this part of the valley and the need for extra storage arises, I would certainly consider renting another unit at this facility. Thank you.

DONNA LOUK  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHANTEL ROZA  |  Overall Experience 
Rating:
5.0

Best part is the friendly and polite staffs. They keep the storage and facility clean and secure. On the day I was moving out, they helped me by extending the access time, Thank you

CHAITRA SHEKAR  |  Overall Experience 
Rating:
5.0

Everything about the facility and staff was top notch, would definitely recommend them to anyone looking for additional storage space.

Mary Louise Davis  |  Overall Experience 
Rating:
5.0

Very good and no cons at all. Theresa you are wonderful. Keep doing what you guys do.

VINOD SEELAM  |  Overall Experience 
Rating:
5.0

Thank you for everything well appreciate

RANDALL LEE NEZZIE  |  Overall Experience 
Rating:
5.0

My husband and I had a storage unit at Deer Valley II Self Storage which we now no longer need, for almost 20 years. During that time Teresa and Gus, the efficient managers, treated us like family and went above and beyond in the helpfulness department. Whenever we needed anything, they would give it their immediate personal attention, and always looked out for us. Now that we have closed our storage unit, these two wonderful managers will be greatly missed. I would highly recommend this storage location. You get a lot of good space for your money, and the managers are A+++.

TERRY W MERRIFIELD  |  Overall Experience 
Rating:
5.0

Thank you for everything! Thersa Sorry if I’m spelling it wrong you are amazing thank you for everything

SHELLY RAE ROSSANO  |  Overall Experience 
Rating:
5.0

The service from Theresa was wonderful!! Unfortunate I was not able to use the facility as it was not climate controlled.

JOSEF ROCH  |  Reservation 
Rating:
5.0

I had a unit here for 12 years, only visiting it three times. The staff have always been very professional and a pleasure to deal with.

LORING S HART-WOODS  |  Overall Experience 
Rating:
5.0

Best in Arizona

GUY CHRISTIAN AUGSBURGER  |  Overall Experience 
Rating:
5.0

Gus and the rest of the staff were always very friendly and very professional. I always felt that my things (there for 2 years) were in safe hands!

MARY FABULIC  |  Overall Experience 
Rating:
5.0

The owners take pride in their facility. Always smiling and friendly. The units are extremely clean and the property well maintained.

DAWN KELLEY  |  Overall Experience 
Rating:
4.0

Great facility and friendly staff.

JANE FALDU  |  Overall Experience 
Rating:
5.0

I’ve been using this facility for over 10 years . The staff is wonderful. If I need another storage , I will definitely be back. Thank you for the great service Pat Claudet

PATRICE CLAUDET  |  Overall Experience 
Rating:
5.0

Gus and Theresa were fantastic!

DOUGLAS MYRON CLARK  |  Overall Experience 
Rating:
5.0

Wow could the owners be more adorable? I had the best experience, they far surpassed my expectations! They went above and beyond in every aspect.

JENNIFER ALEGRE  |  First Impressions 
Rating:
5.0

Incredible experience, so friendly and helpful here. Checking went smoothly and was explained all the policies. Would recommend to everyone,

JAMES HARPER  |  First Impressions 
Rating:
5.0

Theresa was extremely helpful and accommodating, our experience today couldn`t have gone any smoother

Privacy Request  |  First Impressions 
Rating:
5.0

Staff was very helpful and accommodating. The reservation was ready to go when I arrived and I was unloading in no time.

ROBERT NICKELS  |  First Impressions 
Rating:
4.0

It was fast informative and the gentleman was extrremely helpful.

Privacy Request  |  First Impressions 
Rating:
3.0

Teresa and Gus were very friendly. She explained the processing very well. Clean, secure facilities. She extended the hours so I can store my stuff after work.

Privacy Request  |  First Impressions 
Rating:
5.0

The Office gentleman was just that, a wonderful gentleman. He was helpful, knowledgeable, and patient when I changed units. The facility appears safe and is very clean.

Privacy Request  |  First Impressions 
Rating:
4.0

Awesome facility and staff was very friendly and helpful

Privacy Request  |  First Impressions 
Rating:
3.0

I was please at how easy it was to make a reservation online. The facility looked clean and secure. I recommend this facility for your storage needs.

Privacy Request  |  First Impressions 
Rating:
3.0

Paperwork took longer then anticipated but all else was good

Privacy Request  |  First Impressions 
Rating:
5.0

Excellent service. Clean facilities.

Privacy Request  |  First Impressions 
Rating:
5.0

The property managers were friendly, helpful, knowledgeable and made the experience very easy. I would highly recommend this facility.

Privacy Request  |  First Impressions 
Rating:
5.0

I would rent from them again. Excellent customer service!! Clean units. They were very helpful too. Were able to answer all my questions.

Privacy Request  |  First Impressions 
Rating:
3.0

The storage facility personnel were friendly and courteous. The facility itself is in decent shape.

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

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