The back latch was rusted and broke off while I was driving and my items were put at risk to be destroyed.
Teron R
Customer Reviews for Dedicated Auto Enterprise
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Change and improve when you all do system maintenance or updates to your system because a lot of customers were frustrated trying to get trucks
Reginald LI put extra gas in the truck and the guy told me it wasn't enough gas. The guy was extremely rude about it but to find out I was in the right and he was in the wrong made me very unhappy and uncomfortable
TYLER JGenial
EARL DVery professional
ETHEL LUhauls BEST!
Clarence MWorryfree experience. Highly recommend.
Clarence MThe guy on the off is always nice and helpful.
PAMELA GProfessional service, helpful, and convenient location
Germaine OThe gentleman that helped me was so nice & friendly.
Janet RA++++
Kevin MAnother flawless transactions. Dedicated Auto is the best!
Clarence MThe pickup and return process through the app was a nightmare. So thankful that the representative that I spoke with worked with me after hours and even on a holiday to walk me through a confusing process. He went above and beyond!!! I believe that his name is Steve and he works at the 74th & Vincennes location
Lisa PSUPER!
Clarence MSecond time .. even better .. great customer service …. Kevin was awesome.
ABBIEGALE AWonderful!!!
ABBIEGALE AAnother worry free, professional experience.
Clarence MWe were scammed and charged $300 extra for a truck that was different online. I called customer service and she said somebody would call me to refund my money and nobody has. WORST EXPERIENCE EVER.
MICHAEL GThe customer service rep was very kind and helpful
NESHA FEverything was professionally handled..
PATRICE BGreat Service
Robert HPerfect! Transaction could not have gone smoother.
Clarence MThe service was completely satisfactory.
DANIELLE HContinue the great service, I appreciated the customer service i received before my pickup, Thanks again.
CARESS BThe service was great
LITANJA MEverything was perfect, so no suggestions for improvement. Rep was very thorough & explained everything very well & also very courteous.
KATHLEEN JCustomer Service at this location is Excellent
DONITA MALWAYS worryfree when coming to Dedicated Auto. An asset to the Uhaul logo.
Clarence MProcess was quick and easy. Staff was friendly and professional. Thank you Will definitely recommend and return if I have future needs.
YOLANDA CPoor customer service lack of professionalism no proper training articulate communication none existing
RONARD PThe person who I delt with was a very good person very much respectful
Ceasar BUnprofessional behavior from staff, when asked to drive my car up the ramp on the trailer the worker/ owner responded "I'm supposed to charge u 20 dollars for that but I didn't, this why you can't be nice to mfs" I asked for the corporate number to file a complaint and he replied "you don't need the number I'll call from my phone" then proceeded to hand me his phone. I declined and stated I'll send an email instead which I still intend to do. Overall they made the beginning of my move very stressful and I would not recommend this location to any one. 0/10.
Nyla FContinue with your clean equipment
Shawn LService was great 👍 👌 👏
RANELL VGood location for a Uhaul rental. The facility hours was to open at 8:30, my pickup was at 8:30. I waited well over 20 minutes until an attendant opened the facility. Otherwise the process was went well.. Better customer service is required and punctuality would better improve this facility
Marlo MThank you for such great customer service.
Diane MThe guy deal with me was great guy.
Terry WThe service office presentation could be improved
JACQUELINE CThe floor of the truck was oily/greasy.
IYAD AIf the customer fill the gas pass what they had before reimbursement them a few dollars.
SHONTA CThank you for your consistently excellent customer service.
Diane MComputer systems
Tyrone HThe truck sounded like terrible, something is loose with the suspension system for sure.
WARREN RNada
Sharon AEvery thing was excellent
Erick MEverything was extremely clean Customer service was excellent
STEVE G👌💯
Willory WThey gave me immediate service. I was in and out with in a couple of minutes.
Shannon BEveryone was truly fantastic Super nice.
Sharonda MThey very good and Friendly they service🙏
ALAA AThe attention was excellent.
OSWALDO GRoaches in the inside of the back of the moving truck
Churron RI had a great experience, I will definitely use Uhaul...
Glenda AThe vehicle was dirty and out of fuel and had a bad smell.
walter gEquipment is always clean and dependable. With employees and own top-notch who going the extra mile to assist. Uhauls BEST!
CLARENCE MI have no complaints the service was great and the worker are very friendly.
KAREN CGreat Service all ways
LARRY MThe 24/7 is confusing and took forever. Just make it counter only
Camarie SNo complaints customer service was excellent thank you
Renee GExtraordinario servicio al cliente
RENEE G