Customer Reviews for DB Mart
(Distribuidor de U-Haul del vecindario)

71 comentarios

1 Humbert St   North Providence, RI 02911

(401) 781-1354

Horarios de la ubicación

  • Lun. - dom.: 7 a. m. - 10 p. m.

Servicios en esta ubicación:

Contáctanos

(401) 781-1354

1 Humbert St
North Providence, RI 02911

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 7 a. m. - 10 p. m.
No hay fotos disponibles
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
1.0

El cliente no dejó un comentario.

Jonét N. 
Clasificación:
5.0

The man working was so kind and patient figuring out why we were having a problem with my license loading. I will always use this location for my future rentals.

Vanessa R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Tara L. 
Clasificación:
1.0

Uhaul had error lights on, didn't come with a ramp or straps and could not be used. Total waste of money!

Normand B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly M. 
Clasificación:
5.0

Maybe you could be a little more transparent about the price and maybe rent the truck with a full tank of gas and require whoever uses it to return it with a full tank of gas my truck had less than a quarter tank of gas in it so my first stop had to be the gas station other than that the location was fine and the store owners were very accommodating with me so much so that this was the 2nd time I used this location so they're definitely doing a great job representing uhaul

SHAUN O. 
Clasificación:
1.0

The truck we were given had almost no fuel and had a maintenance light on the dashboard. It was also dirty, full of trash and smelled of marijuana upon pickup. When we asked the dealer if we could use one of the other 8 trucks in the lot he refused and was extremely rude. They also added damage coverage to my rental without my consent and forged my signature on the equipment contract that they never provided to me to review. Would not recommend.

Ciaran I. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN S. 
Clasificación:
3.0

We received the wrong sized truck and did not get the dolly I had paid for, but we made it work! The truck itself was very clean and very easy to drive.

LAURA B. 
Clasificación:
3.0

The neighborhood dealer knew I had an 11:00 AM reservation, yet when I arrived the truck was not driveable because the windshield and side mirrors had a wall of ice covering them. It took me almost an hour having to run the defroster burning up gas and using my own deicer and scraper to make it safe to drive. When I got to location I expected the dealer would have done this so I could have just taken the keys and drove off. No, I wouldn't recommend this location to a friend in the winter, maybe in the spring, summer or fall but because of the non-maintenance, my initial experience was very frustrating.

DOUGLAS B. 
Clasificación:
5.0

Courteous & Calm men work there

Temitope L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Charles G. 
Clasificación:
4.0

Haqve Google Maos learn where it is! Everyone involved was taken for MILES & MILES trough every side street in RI. WAZE and your kind guy got us out.

MICHAEL R. 
Clasificación:
4.0

Fix your App. Doesn't recognize PR or VI as states in the United States. Has Canada Provinces, but not USA territories. Makes no sense. Caused the system to hang and not process the pickup! PEOPLE FROM PR AND VI HAVE "REAL IDS" RECOGNIZED BY TSA AND IN THE NATIONAL DRIVERS REGISTRY. Had to obtain service inside the store.

Pat Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAWN M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSEPH R. 
Clasificación:
5.0

It was his first time putting through for a rental and I deeply appreciate his patience as well as mine the vehicle was clean well maintained

ROBERT O. 
Clasificación:
1.0

I had four different tow companies come assist me with the truck. The gate was busted. The location has not called me to issue a refund. Overall horrendous and terrible experience

JOHN P. 
Clasificación:
3.0

Broken panel back door. Cargo interior wasn't swept. Passenger cabin wasn't cleaned well. No working AC.

Alexander V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
3.0

Déliver whar's ordered. I néeded to move Furniture and I ordered blankets for 10 bucks extra. No blankets éven though I had placed my order four days earlier!

ALOIS S. 
Clasificación:
4.0

El cliente no dejó un comentario.

RYAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley A. 
Clasificación:
5.0

El cliente no dejó un comentario.

HEATHER T. 
Clasificación:
2.0

There were 3-4 locations closer to my home than this one. Bring the vehicle where I need it. Make it clear I needed to fill out the form re state of the truck before leaving. Clean out the vehicle. Maintain the vehicle (right blinker didn't work, side door stuck, inside door handle broke off

B KARINA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARNOLD C. 
Clasificación:
5.0

Everything was as expected the one that I found concerning was that the dashboard was saying low oil and oil service needed but I'm sure they keep up on that too other than that everything was perfect

DAVID D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Pritesh J. 
Clasificación:
5.0

Personal amable

Kevin R. 
Clasificación:
1.0

The place and neighborhood are sketchy and filthy. There was no room to park it so my son in law and I lifted it and moved it into place by hand with no assistance from anyone! They should be ashamed of themselves!!!

Holly A. 
Clasificación:
4.0

I thought my bill would be 29.99 plus the mileage and I did go a little distance but I don't know how my bill ended up constant me $157. I had problems with app and I ordered some furniture covers but didn't get them. The guy a DB mart was good but my bill wasn't, please advise

Luis G. 
Clasificación:
5.0

Great service

GLENN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

joe V. 
Clasificación:
5.0

Good services

MARY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

HECTOR C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER T. 
Clasificación:
5.0

You shall have a mailbox  that is digital so that customer can get the key even after 11pm when the store closes. Website says store closes at 11:30pm but they close at 11pm but otherwise excellent service.

Vivian M. 
Clasificación:
4.0

El cliente no dejó un comentario.

DOUGLAS B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stacey C. 
Clasificación:
5.0

Excellent equipment and excellent service

LAUREN MERI F. 
Clasificación:
5.0

El cliente no dejó un comentario.

RENEE D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kamilah H. 
Clasificación:
5.0

A great place to rent the U-Haul truck. The gentleman behind the counter was polite and easy to get along with, he did what was needed to do, I signed and I was in my way..

Gabriel D. 
Clasificación:
3.0

There are problems with this truck. I gave a list of 10 things I found wrong and non functional to the employee at brown Rd, SC. This was the most uncomfortable, awful, painful rental I've ever had !!!! This was a 2019 truck with no power windows, no tilt steering, cruise control, e.t.c. I couldn't see instrument panel, extremely tight cab, I'm only 5'2" and didn't have enough room in front seat, side mirrors wouldn't move at all for me, back storage door was extremely hard for me to open, squeaked and had to oil it, green gauge wacko, would tac out when driving same speed on flat road, window cranks were nearly impossible to get windows up and down, especially passenger window, I have never had such a horrible experience with a rental till now !!!!! Why does a 2019 have limitations of a 1970's vehicle, this is crazy. Especially driving it 1000 miles, I'm 100% handicapped, ill and 70 pounds and you give me this vehicle to go long distance ??? Not right !!!!!! JA PETIT

JudyAnn P. 
Clasificación:
5.0

Clean cabin a bit better. Remove empty water bottles. Rep was very helpful and made rental easy. No surprises with final bill.

RICHARD A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Bryan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRAULI M. 
Clasificación:
5.0

Bring a pickup.

LUIS ROBERTO T. 
Clasificación:
5.0

Everything went smoothly, wouldn't change anything

Stephanie A. 
Clasificación:
5.0

Drop off went smoothly! Promptly sent adjustment fee.

SUE V. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ariana C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MUHAMMAD A. 
Clasificación:
1.0

Not rob people my bill was supposed to be 65 so why did you guys take out more money after I left like wtf 2 transactions taken out my bank fuckjn scam

JESSE F. 
Clasificación:
5.0

Great experience and personnel

Celeste N. 
Clasificación:
5.0

Great location, Clean and neat store, the guys know how to process the rental quickly and correctly.

MOHAMMAD A. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD R. 
Clasificación:
2.0

El cliente no dejó un comentario.

Christopher S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD R. 
Clasificación:
5.0

I was pleased to rent from this location, good service, the equipment very clean and the guys answered my questions and helped me attaching the trailer. Wonderful!!!

MUHAMMAD A. 
Clasificación:
3.0

We had reserved a different dolly and truck size at a different pick up location, but we had to go here instead due to limited truck availability. This location did not have the type of dolly we reserved. The truck was well maintained but not clean--there was dried liquid in the cup holders and a dried out french fry on the floor.

Miriam H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jenni B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy H. 
Clasificación:
3.0

I was advised at this location they did not take back cargo vans. The person at the desk called U-Haul directly and they did take it. My email told me to take it to this location. The person at the desk (Convenience Store) was not wearing a mask and there was no Plexiglas installed.

Mark M. 
Clasificación:
3.0

The guy working was very friendly and helpful. But it took about 40 minutes for me to get the truck. There was a pad lock on the back of the truck which had the key in it and he couldn't unlock it. I put gas in the truck to the level that I received it at but was still charged for gas. Very disappointed as I definitely left the gas tank at the same level. Not sure if I'll ever use U-Haul again!!!!!!

John M. 
Clasificación:
2.0

This is a tobacco shop and the clerk was by himself. After turning the truck in, we had to wait on him to check a number of customers out before he could stop outside to check the truck. He marked it 1/16 of a tank too low on gas and charged us for 4 gallons of gas. He did not mention this to us; I only found out about it from the receiptb that was emailed.

Mark R. 
Clasificación:
4.0

El cliente no dejó un comentario.

jeff L. 
Clasificación:
1.0

Used condoms were scattered all over the back of the vehicle. It was disgusting. I had to clean up the mess. When I told the man after dropping it off, he brushed it off saying that's uhaul problem. He didn't seem to care at all. When I told him, he said no deals whatsoever. I wasn't looking for a deal. Just let him know about it. I will never rent a uhaul from there ever again. I feel he has a prostitute ring going on in his uhaul trucks.

Damian A. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

Volver
arriba