Rena was more than helpful! I was flying up to NJ & needed a U-Haul truck to bring more of my things to SC. My pick-up date was a Saturday & it ends up it was suppose to be a drenching rain. I landed Friday morning& I called her to see if I could get the truck early & Rena was more than accommodating! Her kindness & professionalism was nothing I have ever seen before. U-Haul should value such a good person & Company Representative!!
shirley t
Customer Reviews for Dawes Landscaping
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Difficult for a housewife to run this business out of their home. No office and can only be reached by telephone. Pre check system was a joke and had to be repeated standing outside. Open trailers are stored under a tree and was filled with twigs and bird poop which needed to be cleaned prior to using for my move. U-Haul needs to physically visit this business to decide if it provides the quality services it advertises.
Christopher GRena was one of the best agents I have ever dealt with, she made sure the equipment was ready when I needed it, she went well above and beyond for us
Anthony DOutstanding U Haul Dealer.
dan yHarley recommend
Viktor MI would have rated this a 5, but every time I rent from here, my reservation declining the insurance ends up on my bill and I have to ask for a refund.
Matthew SOutstanding customer service - Rina Dawes is fantastic! always accommodating & the equipment is always quality, safe, inspected and ready to go! Thank you again
FRANCIS HRena was fantastic, very personable, excellent and smooth pick up experience.
Melissa AGreat place to rent a truck from with outstanding staff.
dan yRena made the process really easy and smooth. She was very helpful. The vehicle was clean and was fairly new and powerful enough for what we needed it for. We will be back to rent this truck and other equipment again soon!
Mark DExcellent customer service
Mark TGreat customer service!
giacomo GTrailer available as promised. Easily accessible location. Friendly staff. I had to travel 45 mins each way to pick up this trailer and drop it off. The auto transport trailers at the u-hauls closer to my house were all damaged and unrentable. (Toms River, NJ)
Wayne CVery professional staff and very good equipment
Mikhail Kconvenience and customer service is outstanding!
FRANCIS HI recently had a good experience. Rena was a pleasure to work with. I would definitely recommend.
Jorge GGet rid of paying by mileage
Tom KThis location is always quick + easy to pickup & dropoff
john gOnly thing to improve is to have more trucks available. Renee is awesome and I try to only rent from her because she has amazing customer service.
Michael JAlways a pleasure picking up & dropping off at this location. Quick, easy & professional
john gGreat experience, very nice woman. Rate this 10/10
dylan gSmall business. Professional courteous staff.
Stanley MWas called early morning and threatened with police if I didn’t return van , when trying to correct the miscommunication about time she was nothing but rude and unprofessional. WORST uhaul experience ever and I will NEVER give these people another of mine.
Xavier NThis was the 4th time in the past couple months I rented from them, they always have gone beyond my expectations, vehicles are always in good condition.
RICHARD BVery efficient…very helpful person assisting… explained everything… East pick up and drop off… it was nice driving a pick up with only 900 miles on it.
Norman FThe whole process was simple and easy as well as pleasurable!
Marty OService is excellent as is.
Chu LDefinitely recommend!!!!!👍🏻
Viktor MRemind customers to please be respectful of the owners property when picking up and dropping off rentals!
Nick SCustomer service and convenience was great. The only thing I would say, would need improvement is receiving invoice and receipts of your rental. The online system would never be able to find my rental. Also receiving email confirmations was not streamlined.
Maritza MNo need great help ! Please with her texting me and making sure I place order correctly . A one services! Thanks Carie
Caridad CThe only problem I had was with the website I couldn’t get into it to return the truck, but a wonderful lady came out and did it by herself. Thank You 😊
Richard BVery professional
Viktor MAlways great service!
john gRena is a very responsible U-Haul representative, friendly, helpful, and knowledgeable.
annette lgreat service!
Thomas HThis is the best location. Very friendly and accommodating. She was there to help me all the way
Steven SThis truck should be ready on time.
Lillian Lextremely nice representative and very thorough
thomas hThe manager at this location is a complete professional. She is knowledgeable, friendly and more than willing to help. I think U-Haul should hire her to train other dealers. The person who trained her to be so good should be given five stars. Great experience! Will be using again. John Sachau
JOHN SNothing. It was an extremely well done process. Will definitely do it again.
Ross YVery knowledgeable about equipment
Wallace DGreat service
Wallace DGreat service and always helpful.
Shannon SWas not present during business hours when I returned the truck, fuel gauge was not accurate upon picking up the truck (I took a picture and had it corrected eventually), was not marked returned until a day later (24 hours after returning), doesn't own a printer to give customers uhaul receipt that show fuel level and starting mileage (when asked said does not own a printer. I rent many trucks and this is always my last option when renting. Nice woman, but needs to improve in my opinion.
Shannon SVery Friendly and efficient
William NManager was excellent, very easy to work with, very smooth process, in and out in minutes.
Rick FGot a brand new trailer! Friendly service. Easy to pull trailer with no issues!
Kevin HLovely rep, and relaxing environment.... But don't appreciate uhaul bumping me out to a much further location
ABRAHAM HThe truck was good and so was the service but uhaul changed the location the day before my move. Didn’t have a dolly that I had reserved and said they were short on all equipment the day of my move when I needed the dolly. And then charged me for two gallons of gas when we filled it the line where we got it??
Jennifer WRena was very welcoming and helpful. The equipment was clean and well maintained. Check in and check out was super easy.
Mark D