Very professional staff and very good equipment
Mikhail K.
Customer Reviews for Dawes Landscaping
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
convenience and customer service is outstanding!
FRANCIS H.I recently had a good experience. Rena was a pleasure to work with. I would definitely recommend.
Jorge G.Get rid of paying by mileage
Tom K.This location is always quick + easy to pickup & dropoff
john G.Only thing to improve is to have more trucks available. Renee is awesome and I try to only rent from her because she has amazing customer service.
Michael J.Always a pleasure picking up & dropping off at this location. Quick, easy & professional
john G.Great experience, very nice woman. Rate this 10/10
dylan G.Small business. Professional courteous staff.
Stanley M.Was called early morning and threatened with police if I didn't return van , when trying to correct the miscommunication about time she was nothing but rude and unprofessional. WORST uhaul experience ever and I will NEVER give these people another of mine.
Xavier N.This was the 4th time in the past couple months I rented from them, they always have gone beyond my expectations, vehicles are always in good condition.
RICHARD B.Very efficient…very helpful person assisting… explained everything… East pick up and drop off… it was nice driving a pick up with only 900 miles on it.
Norman F.The whole process was simple and easy as well as pleasurable!
Marty O.Service is excellent as is.
Chu L.Definitely recommend!!!!!👍🏻
Viktor M.Remind customers to please be respectful of the owners property when picking up and dropping off rentals!
Nick S.Customer service and convenience was great. The only thing I would say, would need improvement is receiving invoice and receipts of your rental. The online system would never be able to find my rental. Also receiving email confirmations was not streamlined.
Maritza M.No need great help ! Please with her texting me and making sure I place order correctly . A one services! Thanks Carie
Caridad C.The only problem I had was with the website I couldn't get into it to return the truck, but a wonderful lady came out and did it by herself. Thank You 😊
Richard B.Very professional
Viktor M.Always great service!
john G.Rena is a very responsible U-Haul representative, friendly, helpful, and knowledgeable.
annette L.great service!
Thomas H.This is the best location. Very friendly and accommodating. She was there to help me all the way
Steven S.This truck should be ready on time.
Lillian L.extremely nice representative and very thorough
thomas H.The manager at this location is a complete professional. She is knowledgeable, friendly and more than willing to help. I think U-Haul should hire her to train other dealers. The person who trained her to be so good should be given five stars. Great experience! Will be using again. John Sachau
JOHN S.Nothing. It was an extremely well done process. Will definitely do it again.
Ross Y.Very knowledgeable about equipment
Wallace D.Great service
Wallace D.Great service and always helpful.
Shannon S.Was not present during business hours when I returned the truck, fuel gauge was not accurate upon picking up the truck (I took a picture and had it corrected eventually), was not marked returned until a day later (24 hours after returning), doesn't own a printer to give customers uhaul receipt that show fuel level and starting mileage (when asked said does not own a printer. I rent many trucks and this is always my last option when renting. Nice woman, but needs to improve in my opinion.
Shannon S.Very Friendly and efficient
William N.Manager was excellent, very easy to work with, very smooth process, in and out in minutes.
Rick F.Got a brand new trailer! Friendly service. Easy to pull trailer with no issues!
Kevin H.Lovely rep, and relaxing environment.... But don't appreciate uhaul bumping me out to a much further location
ABRAHAM H.The truck was good and so was the service but uhaul changed the location the day before my move. Didn't have a dolly that I had reserved and said they were short on all equipment the day of my move when I needed the dolly. And then charged me for two gallons of gas when we filled it the line where we got it??
Jennifer W.Rena was very welcoming and helpful. The equipment was clean and well maintained. Check in and check out was super easy.
Mark D.The person was extremely helpful and kind.
annette L.Super flexible and just awesome crew to work with. Rena was great and I highly recommend this location!!
Mark H.My wood furniture was ruined because the seal on the back of the truck was not done properly. We drove through torrential rain in Virginia and North Carolina so water go in the rear of the truck. I was unable to get in touch with anyone from Uhaul to address this issue.
Desma H.Great rental experience!!!!!
Jack T.AAA plus from start to finish
Fred D.Dawes Landscaping was extremely professional, knowledgeable about the truck, and efficient with the renting process. I would absolutely use them again in the future.
Amy T.Polite courteous and was very helpful, explained how the truck worked, helped me adjust mirrors for best view. Very knowledgeable about the equipment and explained the processes of return!
Valerie C.This location is always fast, courteous and professional.
john G.Super kind and friendly! Knowledgeable as well.
Jennifer F.Like I said the last time, this will be the only location I use. Needed another truck and went right back. Had the same exact excellent experience. Hopefully she doesn't get too busy where I won't be able to get a truck the next time I need one.
Michael J.It was an awesome experience and whenever I need anything else this will be my first call. Friendly great service would recommend to everyone
Jon R.I would give them six stars if I could. Staff was great! It felt more like borrowing a neighbor's truck then renting one from a company. This will be “my go to spot†from now on when I need to rent a truck.
Michael J.