Customer Reviews for Davis Street Self Storage
(U-Haul Neighborhood Dealer)

723 reviews

920 Davis St   Vacaville, CA 95687
(S Of I-80)

(707) 451-3483

Office Hours

  • Mon-Sun: 9 am–4 pm

Services at this Location:

Contact Us

(707) 451-3483

920 Davis St
Vacaville, CA 95687
(S Of I-80)

Services at this Location:

Office Hours

  • Mon-Sun: 9 am–4 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Robert Sommers 
Rating:
5.0

Customer did not leave a comment.

Abraham Macias 
Rating:
1.0

I made the mistake of not taking note of original miles on the truck. We traveled LESS than the allocated miles -- and your company charged us for 25 EXTRA miles -- a charge of $25. I will NEVER use UHAUL again and I will share this negative (but learning!) experience with everyone I can.

Karen Moore 
Rating:
5.0

Great experience

Randall Green 
Rating:
5.0

Customer did not leave a comment.

Virginia Collins 
Rating:
5.0

Customer did not leave a comment.

Nicole Love 
Rating:
5.0

Just keep what you're doing... Thanls!

Marie Martinez 
Rating:
4.0

Customer did not leave a comment.

barry chernick 
Rating:
4.0

Customer did not leave a comment.

Ronald Boger 
Rating:
5.0

Customer did not leave a comment.

Rachel Craig 
Rating:
4.0

Customer did not leave a comment.

Mary Reed 
Rating:
5.0

They were very nice, clearly explained everything. Rates were fair. Easy transaction!

SHARRON SHEPHERD 
Rating:
5.0

Office staff was excellent.

gerry paris 
Rating:
5.0

Not a Uhail center but very friendly and helpful

Michael Smith 
Rating:
3.0

Management was very friendly and explained all rules Thank you

Cheryl Swank 
Rating:
5.0

Customer did not leave a comment.

Carol Center 
Rating:
5.0

Customer did not leave a comment.

Ramond Robinson 
Rating:
5.0

Customer did not leave a comment.

anglea vasqez 
Rating:
5.0

Nothing I had a great experience.

Misty Marmolejo 
Rating:
5.0

Representative was great, very helpful and had me in out of there very quickly

Laina Engelhart 
Rating:
5.0

The employees were absolutely great from start to finish, everyone was so nice and polite, it was a pleasant experience, would use again and will recommend anyone I know that’s in need, Sincerely, Dan F.

Daniel Fontaine 
Rating:
5.0

Best customer service EVER!

Sarah Weeks 
Rating:
5.0

Customer did not leave a comment.

Zane Schroeder 
Rating:
5.0

Customer did not leave a comment.

Lorrie von Allmen 
Rating:
5.0

Nick was friendly and very informative. Pick up and drop-off both were efficient.

Sean Coleman 
Rating:
1.0

Customer did not leave a comment.

Sierra Squier 
Rating:
5.0

Customer did not leave a comment.

Teri Brown 
Rating:
5.0

Customer did not leave a comment.

Nicolle Johnson 
Rating:
5.0

Customer did not leave a comment.

James Manny 
Rating:
5.0

Customer did not leave a comment.

Joe Hagerman 
Rating:
5.0

Excellent Service

Eliseo Lacayo 
Rating:
5.0

I really thought the staff at this location was friendly and helpful. I would definitely rent a uhual from this location over the others in this town.

Leslie Maldonado 
Rating:
5.0

Customer did not leave a comment.

Roy Lester 
Rating:
5.0

Great customer service! Super helpful and kind.

Crystal Adams 
Rating:
5.0

Great staff, great service, will recommend to others!

Najee Johnson 
Rating:
5.0

Thank you so much! Uhaul truch is so helpful for everything that I need to move, transfer, buy yesterday to today! I am really grateful!!!

Elvira Gutierrez 
Rating:
5.0

Both young ladies were very friendly & helpful.

Russell Mauch 
Rating:
5.0

Customer did not leave a comment.

Andrew Scannell 
Rating:
5.0

The passenger side door did not open from the inside. My passenger had to be helped out of the truck or climb over the drivers seat. It was an incredibly rainy day and very inconvenient.

TENIKA NEIL 
Rating:
5.0

It is not safe to have to park in a grocery store lot across a busy street with no crosswalk. If they allowed parking on their premises while you rent their trucks, I would recommend it to someone else, but I didn’t think it was a good customer service to have people park across a busy street.

Jeanette Rincon 
Rating:
5.0

Customer did not leave a comment.

Zane Schroeder 
Rating:
5.0

Every1 was very helpful & accommodating & I appreciated all of their help & assistance. Every1 was very nice & friendly as well. I thank them. Cheers!

Lawrence Killen 
Rating:
5.0

Your Service was Excellent. The cost was exactly as advertised, the equipment was available, everyone was professional and courteous. Will definitely recommend and use your services again.

Clara Ballard 
Rating:
4.0

Very easy and convenient. Friendly staff

Daniel Fernandez 
Rating:
1.0

I brought the truck back after driving 26 miles I put 2.5 gallons of gas in the truck. The representative at the site said just give me the keys and leave I will check it in later and send receipt. I just received the the receipt and was charged and was charged for 3 gallons of gas. I returned the truck with a little over 3/8 of a tank I received the truck with 3/8 of a tank. If your going to try to charge for extra gas you should check the truck in when the customer arrives . I expect a full refund.

dennis murphy 
Rating:
5.0

The truck was clean not to mention excellent service thank you very much.

Nick Rojas 
Rating:
5.0

Customer did not leave a comment.

brian creswell 
Rating:
4.0

Having the truck with 1/4 of full tank is not very helpful

jorge capello 
Rating:
5.0

Excellent Customer Service!.

Lyle Alfonso 
Rating:
4.0

We drove directly to the location, making one stop along the route to pick up a couch. Despite being granted “ten extra miles for free” we still were charged for one extra mile as we were .02 miles over. Not cool. Really? Also no lock we provided so when we went in to get gas / lunch, our truck was completely unlocked with everything we own in it. Could a lock be provided or sold on the leaving end? We assumed the truck had a lock/key just like the truck door. Nope. On the plus side, the truck was very clean inside and the ramp worked well. The “second location” (the pick up point was moved the night before with a text) person was very nice helping with the contract. We enjoyed using the moving blankets and dolly which made moving easier.

Christine Kitamura 
Rating:
5.0

Customer did not leave a comment.

Michele Jackson 
Rating:
5.0

The entire team was very helpful - especially Samantha!! Great service!!!

Joseph Dwyer 
Rating:
5.0

Original location called at exactly my pickup time to tell me they overbooked and had no truck. I was irate so they found me a truck at the Davis St location in Vacaville. Super friendly staff there above and beyond. Glad it worked out. I had movers waiting being paid by the hour!!!

Jennifer Shaver 
Rating:
5.0

Customer did not leave a comment.

Donald Schwab 
Rating:
5.0

Customer did not leave a comment.

jose ramon 
Rating:
5.0

Customer did not leave a comment.

Donald Avelar 
Rating:
5.0

Customer did not leave a comment.

Martha Millwood 
Rating:
3.0

Not clear on where to park, only had disable open, last that came out w masked why I parked the truck inside the storage unit. I told her that only open space was disabled spot.

John Soriano 
Rating:
5.0

Customer service was amazing very informative any questions I had were answered. Will be returning to this location in the future.

Nick Rojas 
Rating:
5.0

The visor was broken Both ladies did great work!

Vance Hafner 
Rating:
5.0

Great Experience

Brayden Delgado 
Rating:
5.0

Customer did not leave a comment.

Luwana Plisch 
Rating:
5.0

Customer did not leave a comment.

brenda knight 
Rating:
5.0

Excellent customer service and very friendly and helpful staff.

Victor Quintana 
Rating:
5.0

Very Professional 10/10

Jonathon Daniels 
Rating:
5.0

Customer did not leave a comment.

Jazmin Martinez 
Rating:
3.0

Customer did not leave a comment.

Melinda Vose 
Rating:
3.0

Customer did not leave a comment.

Margaret Lundstrom 
Rating:
5.0

Continue on with the best customer service!

Lilia Brush 
Rating:
5.0

Staff was friendly and explained everything! Will continue to use them if I ever need to move anything!!

Shilo Moore 
Rating:
5.0

The moble check-in system to pick up the truck wasn't reliable. I had to go in and see someone to get checked in and get the truck.

Tammi Camilleri 
Rating:
5.0

Customer did not leave a comment.

Antonio Gonzales 
Rating:
5.0

Customer service was great, friendly staff and very helpful. The truck was washed and ready for me. I would definitely recommend this Uhaul location!!!

Vicki Zielen 
Rating:
5.0

Customer did not leave a comment.

Maleia Warren 
Rating:
5.0

Everything was quick and easy and I appreciated that! Excellent service and the van was in excellent shape. I was able to deliver furniture without it getting wet since it was raining and there was plenty of room in the van - smooth ride!

Christina Hickey 
Rating:
5.0

Customer did not leave a comment.

Melvin Aveo 
Rating:
4.0

Customer did not leave a comment.

Shapree Butler 
Rating:
5.0

Customer did not leave a comment.

Pedro Martinez 
Rating:
5.0

Customer did not leave a comment.

Barry Hall 
Rating:
5.0

Excellent customer service. Friendly and informative!

JULIUS MIRALLES 
Rating:
5.0

Customer did not leave a comment.

David Reed 
Rating:
5.0

It was a great experience

kelley macfarland 
Rating:
5.0

Customer did not leave a comment.

OiTai Wong 
Rating:
5.0

Customer did not leave a comment.

Johann Rocha 
Rating:
3.0

The interior dash was dirty with a layer of dust. It took 30 minutes to get us out of the office. There was no one but us. Masks are optional not mandated I don’t know why the employee had to enforce because when I came back he didn’t have a mask on.

RONALD QUILACIO 
Rating:
5.0

Customer did not leave a comment.

CANDACE SCHMITZ 
Rating:
5.0

Oil light was on when truck was picked up

DWAYNE DALPORTO 
Rating:
5.0

Computer was lagging and causing issues.

josephine bauzon 
Rating:
5.0

Fantastic Customer engagement...flawless .

DALE DAHL 
Rating:
5.0

Customer did not leave a comment.

DIANE JOHNSON 
Rating:
5.0

Customer service was excellent

JESSE SELLONA 
Rating:
3.0

Clean windows would be nice. Going over the truck and the X marks would have been nice also. People were extremely nice but these other 2 items need to be improved on.

Jeffrey Stecker 
Rating:
5.0

Customer did not leave a comment.

Phuoc Nguyen 
Rating:
5.0

Make the point of sale system consistent among all uhaul dealers. If my card is good and works for one. Then all dealers should accept it. Other then that great experience with the truck. However trying to get moving help was a joke. 4 different companies canceled. 2 the day of. Had to call in real moving company. If your gonna advertise and hire then make sure they show up.

LENNY BALDWIN 
Rating:
3.0

Remove the six 15 minute painted parking stalls on the property. I rented a truck from there and had to park my car across the street until I returned the rental.

GERALD BYRD 
Rating:
5.0

Customer did not leave a comment.

FRANCES ARCHIBOLD 
Rating:
5.0

Customer did not leave a comment.

LEALICE TRUJILLO 
Rating:
5.0

Customer did not leave a comment.

EHOVE DIXON 
Rating:
5.0

Customer did not leave a comment.

ramzi monessar 
Rating:
5.0

This place was great the only big thing was the truck wasn’t there the previous renters kept it overnight and I was ready to blow but then they called shortly after and I was able to get the truck on time but very frustrating when you go and they say they dont know where he was I would recommend getting a truck the night before to make sure you have it in the morning

MICHELLE RYAN 
No reviews have been submitted for this location.

Additional Services at this Location

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