Customer Reviews for Daves Hi Way Storage
(U-Haul Neighborhood Dealer)

408 reviews

12252 Old Hwy 169   Hibbing, MN 55746
(West of Walmart on Hwy 169, on 169 West of Lowes before Pintar Rd)

(218) 262-1552

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–3 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed

Services at this Location:

Contact Us

(218) 262-1552

12252 Old Hwy 169
Hibbing, MN 55746
(West of Walmart on Hwy 169, on 169 West of Lowes before Pintar Rd)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–3 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Christopher Johnson 
Rating:
4.0

Customer did not leave a comment.

Stephen Hale 
Rating:
1.0

Provide what is paid for.

ISAAC STAVNES 
Rating:
5.0

Customer did not leave a comment.

JENIFER HIGHSTREET 
Rating:
4.0

Customer did not leave a comment.

keith heger 
Rating:
4.0

Customer did not leave a comment.

ted Moinichen 
Rating:
4.0

Customer did not leave a comment.

Chris Rasch 
Rating:
5.0

Customer did not leave a comment.

Stacy Rotness 
Rating:
5.0

Customer service and support was wonderful and very helpful 🙏🙏💯

Kimberly Olson 
Rating:
5.0

I’ve used Dave’s 3 times now. They are always quick and very polite. I would definitely recommend them to anyone needing to rent a Uhaul.

Lisa Lamceterey 
Rating:
5.0

Customer did not leave a comment.

Diana Howard 
Rating:
5.0

You guys did great again!

Amanda Aro 
Rating:
4.0

Customer did not leave a comment.

Adam Towle 
Rating:
5.0

Customer did not leave a comment.

Sarah Nading 
Rating:
2.0

The place is "junky". No one checked the truck before we left the facility.

John Chatelain 
Rating:
3.0

The location was convenient but very “junky “ looking. On the phone they were not knowledgeable nor personable.

Greg Rathmanner 
Rating:
5.0

Customer did not leave a comment.

dennis rabe 
Rating:
5.0

Nothing, they were great

Noreen White 
Rating:
5.0

Customer did not leave a comment.

Dan Lind 
Rating:
2.0

The availability of supplies was limited and some of the needed supplies had to be ordered. I never received the majority of Items ordered. I have already requested a refund of the items that I never received.

Dan Jurkovich 
Rating:
3.0

Clean up the inside of the truck cab.

Keith Turner 
Rating:
3.0

I was charged for 2 days. And need a refund

Michelle Sternberg 
Rating:
4.0

Customer did not leave a comment.

Mike Wild 
Rating:
5.0

Customer did not leave a comment.

melanie schomber 
Rating:
3.0

They should have more space available to drop off trailers.

Steven Frand 
Rating:
4.0

Customer did not leave a comment.

john Olson 
Rating:
5.0

NA, I love renting from you. Great customer service and equipment!

Marcus Hanson 
Rating:
4.0

Customer did not leave a comment.

Jacqueline Hagen 
Rating:
5.0

Was over charged on mileage by 20 miles

Dakota Childs 
Rating:
5.0

Customer did not leave a comment.

Joshua LeClaire 
Rating:
5.0

Customer did not leave a comment.

Michael Reek 
Rating:
3.0

Customer did not leave a comment.

Taralyn Andress 
Rating:
5.0

Customer did not leave a comment.

Joshua LeClaire 
Rating:
5.0

Customer did not leave a comment.

Tabitha Arechigo 
Rating:
2.0

Wiring harness was junk. Kept blowing fuses on my truck. Road side assistance could not fix it. Took about 3-4 hours and running around to get an exchanged trailer. Plus brought trailer back 1 day early and still got charged full price as if I kept it the extra day.

Michael Koslucher 
Rating:
4.0

Customer did not leave a comment.

David DeMaris 
Rating:
5.0

Customer did not leave a comment.

Patrick McLaughlin 
Rating:
5.0

Customer did not leave a comment.

Ted Paciotti 
Rating:
3.0

Customer did not leave a comment.

Mike Dase 
Rating:
5.0

Customer did not leave a comment.

Mary Bird 
Rating:
5.0

Customer did not leave a comment.

darrell johnson 
Rating:
5.0

I rent and come back due to mostly friendly service and vocal which hibbing DAVE is.. THANK YOU AND WILLL BE USING AGAIN.

William Prizmich 
Rating:
3.0

Surprised that at 4:00 pm on a Saturday, they were closed. I had a smart phone, but not all folks have one so I could do the check out process.

Thomas Stewart 
Rating:
1.0

Never again will we use this business. Double charged for the service. Hibbing U-Haul says we returned the trailer 1 day later than we should have. THIS IS A LIE!!! I have pictures I took on my I-phone to prove the date and time we dropped the trailer off.

Timothy Schultz 
Rating:
5.0

Customer did not leave a comment.

Kurt Mattson 
Rating:
5.0

Nothing awesome overall satisfaction

Joseph Buchwitz 
Rating:
5.0

Customer did not leave a comment.

Roger Bandelin 
Rating:
4.0

Customer did not leave a comment.

EMILY DAUN 
Rating:
4.0

Customer did not leave a comment.

Ronald Augustson 
Rating:
4.0

Customer did not leave a comment.

Catherine kaalberg 
Rating:
5.0

Customer did not leave a comment.

Brian Urbia 
Rating:
5.0

Customer did not leave a comment.

VICTOR KYLOCHKO 
Rating:
5.0

Customer did not leave a comment.

Jessica Reid 
Rating:
2.0

Customer did not leave a comment.

Amy Archer 
Rating:
3.0

There was nobody there and I wasn't sure if I was doing it right but I didn't get any extra charges so apparently it worked out fine.

Karmann Peters 
Rating:
4.0

We needed help to unload the truck. The service location was able to find two very helpful young men to assist us. We are very grateful for their service.

John Chatelain 
Rating:
5.0

Customer did not leave a comment.

Candy Nading 
Rating:
1.0

Dark place. No service and was charged 5675 for no reason after drop-off. Truck was clean and there was no other reason for this charge.

Jesse Hinze 
Rating:
2.0

Vehicle was stuck in a snow bank, I had to clean the snow off of it myself. Employee that unstuck the vehicle was smoking inside so it stunk of cigarettes. Disappointed to say the least

John Scipioni 
Rating:
4.0

It was not immediately obvious to me where the office was at this facility, but I figured it out quickly enough. Otherwise, they handled the transaction well, were helpful, and the equipment worked as expected. I would rent here again.

Jeremy Cable 
Rating:
5.0

Customer did not leave a comment.

darin johnson 
Rating:
4.0

The staff were pleasant and courteous

CATHERINE JENSON-CHATELAIN 
Rating:
3.0

Customer did not leave a comment.

Craig Johnson 
Rating:
5.0

The drop of at Dave’s in Hibbing was a great experience. They were very kind and got me in and out as fast as possible.

JOSHUA STUDT 
Rating:
5.0

Customer did not leave a comment.

RICHARD TRAUGOTT 
Rating:
3.0

Took a half an hour to finally drive away with the u-haul.

Brenda Johnson 
Rating:
5.0

Customer did not leave a comment.

diane brown 
Rating:
5.0

Customer did not leave a comment.

darrel branstner 
Rating:
4.0

Customer did not leave a comment.

deborah troy 
Rating:
3.0

We dropped the truck Sunday morning at an unattended center, putting the key in a drop box. Monday I received a statement showing an additional charge had been charged to my card. I called trying to find out what the charge is for but Dave is out sick and told to call back tomorrow. The one way trip is only 47 miles. The additional 17 miles to find a drop spot. Yet we are being told we put on more then 100 miles?? Something is not right with this picture.

Helmut Jensen 
Rating:
5.0

Customer did not leave a comment.

jerry sabin 
Rating:
3.0

Customer did not leave a comment.

Randy Van Baalen 
Rating:
5.0

Customer did not leave a comment.

Roy Augburn 
Rating:
5.0

Clea g

Michelle DuLong 
Rating:
5.0

Customer did not leave a comment.

Leonard Saari 
Rating:
3.0

Let them know the office is not by the uhaul trucks. Not marked. Truck should be equipped with a lower step to get in. My husband has two artificial knees and two artificial hips and it was very difficult for him to get in and out of the truck. Besides that he is 70 yrs old!

Richard Backstrom 
Rating:
5.0

Customer did not leave a comment.

STACY HUGHES 
Rating:
5.0

Customer did not leave a comment.

Vickie Moore 
Rating:
3.0

Please call me 985 969 1327. I'd love to tell you about my experience

William Chambliss 
Rating:
5.0

Customer did not leave a comment.

Patrica Abate 
Rating:
5.0

Customer did not leave a comment.

Kelly Adair 
Rating:
5.0

Arrived and was helped right away. On the road in short order.

Eric Helander 
Rating:
4.0

Customer did not leave a comment.

stefan kunicki 
Rating:
2.0

Even though the owner was present when I brought the vehicle back- I had to wait at least 1/2 hour to get checked out, The owner was not helpful at all. The young assistant that helped me with the pick-up and check-put was very pleasant. The office was a bit trashy looking.

Patrick Casey 
Rating:
1.0

The 26 ft truck wasn't there after i reserved it, then they couldn't find the keys. They ended up giving me a 15ft truck so i had to take 2 trips so an extra 40$ in gas and an extra 60 miles at 1.29 a mile. This is the second time in 3 weeks I've been moving and had problems. 1st time they didnt have my reservation or a truck. Seriously a joke.

Ronell Baumgartner 
Rating:
5.0

Customer did not leave a comment.

Bruce Barney 
Rating:
1.0

Charging additional days when uhaul returned in assigned day isn’t acceptable. Called to discuss charges and staff spoke broken English and was hard to understand. Called again regarding charges and call was not returned.

KELLY DEY 
Rating:
3.0

Customer did not leave a comment.

Theodore Hoppe 
Rating:
5.0

Customer did not leave a comment.

Ginger Wilcox 
Rating:
4.0

Customer did not leave a comment.

Angela Henschel 
Rating:
4.0

There were issues with the online process. At first, only the truck was included in the rental - the trailer somehow got dropped. When trying to fix the order, the website would not let the Uhaul manager select the correct trailer. After that when I was sent links to my contract, I was never able to log in. I would go through the process, but when I would enter the log in code I always got the response that my session or code had expired even though I was completing the process with no delays. All my issues were with the online process. The human assistance was fantastic.

Donald Coe 
Rating:
1.0

This place was 3 hours round trip past my area where I needed it !!! I was suppose to pick it up on my way to Duluth , last minute haul says my trailer was no longer there. I called u haul and they said I have to go to Hibbing that’s the closest one , 1 1/2 past duluth 1 1/2 back , when I get there no record of me , lucky for me they had one and I said I will like to leave it in duluth , no problem he says , a big up charge to do that or drive another 3 hours round trip to bring it back !!! Mean while the 1 st I haul place calls me and say my trailer is ready to pick up they have 3 available , wtf !!! So in short u haul cost me 3 hours of drive time , fuel and a drop off charge ! I will NOT be using them again !!!!!!!!!

Dean Roepke 
Rating:
5.0

Make sure correct equipment is avalible and given

Heather Kugel 
Rating:
5.0

Customer did not leave a comment.

Marybeth Perreira 
Rating:
5.0

Customer did not leave a comment.

FRED ANDERSON 
Rating:
3.0

Customer did not leave a comment.

Shane Williams 
Rating:
4.0

Customer did not leave a comment.

Stephan Kuenen 
Rating:
1.0

The trailer was dirty and it smelled.

Pat Furlong 
Rating:
5.0

Customer did not leave a comment.

Carrie Clusiau 
Rating:
4.0

Customer did not leave a comment.

Stephan Kuenen 
No reviews have been submitted for this location.

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