Customer Reviews for Daves Hi Way Storage
(U-Haul Neighborhood Dealer)

341 comentarios

12252 Old Hwy 169   Hibbing, MN 55746
(West of Walmart on Hwy 169)

(218) 262-1552

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 3 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(218) 262-1552

12252 Old Hwy 169
Hibbing, MN 55746
(West of Walmart on Hwy 169)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 3 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

darrel B. 
Clasificación:
4.0

El cliente no dejó un comentario.

deborah T. 
Clasificación:
3.0

We dropped the truck Sunday morning at an unattended center, putting the key in a drop box. Monday I received a statement showing an additional charge had been charged to my card. I called trying to find out what the charge is for but Dave is out sick and told to call back tomorrow. The one way trip is only 47 miles. The additional 17 miles to find a drop spot. Yet we are being told we put on more then 100 miles?? Something is not right with this picture.

Helmut J. 
Clasificación:
5.0

El cliente no dejó un comentario.

jerry S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Randy V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy A. 
Clasificación:
5.0

Clea g

Michelle D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leonard S. 
Clasificación:
3.0

Let them know the office is not by the uhaul trucks. Not marked. Truck should be equipped with a lower step to get in. My husband has two artificial knees and two artificial hips and it was very difficult for him to get in and out of the truck. Besides that he is 70 yrs old!

Richard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

STACY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vickie M. 
Clasificación:
3.0

Please call me 985 969 1327. I'd love to tell you about my experience

William C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrica A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly A. 
Clasificación:
5.0

Arrived and was helped right away. On the road in short order.

Eric H. 
Clasificación:
4.0

El cliente no dejó un comentario.

stefan K. 
Clasificación:
2.0

Even though the owner was present when I brought the vehicle back- I had to wait at least 1/2 hour to get checked out, The owner was not helpful at all. The young assistant that helped me with the pick-up and check-put was very pleasant. The office was a bit trashy looking.

Patrick C. 
Clasificación:
1.0

The 26 ft truck wasn't there after i reserved it, then they couldn't find the keys. They ended up giving me a 15ft truck so i had to take 2 trips so an extra 40$ in gas and an extra 60 miles at 1.29 a mile. This is the second time in 3 weeks I've been moving and had problems. 1st time they didnt have my reservation or a truck. Seriously a joke.

Ronell B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce B. 
Clasificación:
1.0

Charging additional days when uhaul returned in assigned day isn't acceptable. Called to discuss charges and staff spoke broken English and was hard to understand. Called again regarding charges and call was not returned.

KELLY D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Theodore H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ginger W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Angela H. 
Clasificación:
4.0

There were issues with the online process. At first, only the truck was included in the rental - the trailer somehow got dropped. When trying to fix the order, the website would not let the Uhaul manager select the correct trailer. After that when I was sent links to my contract, I was never able to log in. I would go through the process, but when I would enter the log in code I always got the response that my session or code had expired even though I was completing the process with no delays. All my issues were with the online process. The human assistance was fantastic.

Donald C. 
Clasificación:
1.0

This place was 3 hours round trip past my area where I needed it !!! I was suppose to pick it up on my way to Duluth , last minute haul says my trailer was no longer there. I called u haul and they said I have to go to Hibbing that's the closest one , 1 1/2 past duluth 1 1/2 back , when I get there no record of me , lucky for me they had one and I said I will like to leave it in duluth , no problem he says , a big up charge to do that or drive another 3 hours round trip to bring it back !!! Mean while the 1 st I haul place calls me and say my trailer is ready to pick up they have 3 available , wtf !!! So in short u haul cost me 3 hours of drive time , fuel and a drop off charge ! I will NOT be using them again !!!!!!!!!

Dean R. 
Clasificación:
5.0

Make sure correct equipment is avalible and given

Heather K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marybeth P. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRED A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shane W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephan K. 
Clasificación:
1.0

The trailer was dirty and it smelled.

Pat F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carrie C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephan K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Danielle W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jon S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Arne C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tami W. 
Clasificación:
4.0

El cliente no dejó un comentario.

VICTOR K. 
Clasificación:
5.0

Calling the uhaul locator is a pain in the ... !

greg R. 
Clasificación:
5.0

This is the best u haul place! I have had to use u haul many times and They are all good but Dave's is the best!!!

Renee S. 
Clasificación:
3.0

Very personable staff and easy to work with.

kate S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Krystal B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBBIE K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Timothy M. 
Clasificación:
1.0

This establishment was the worst to deal with. The person sat in his chair and wouldn't get out of it to help with anything. I even had to take his iPad, go out and take a picture of the hook-up, and bring the iPad back to him. He told me if I needed help hooking it up I would have to come back later. Didn't even give us instructions to hook it up.

tammy E. 
Clasificación:
1.0

I went a week early to reserve a truck, I provided all my personal information. I was told I had to return the truck to the same location, hmm. I went back two days prior to need and had to provide all my personal information, again. I wanted to rent a dolly, they did not have one. On the morning of rental I had to provide all of my personal information for a third time. We had received two inches of snow that morning, I had to provide a snow brush to prepare the truck. I was not advised that upon returning the truck I had to confirm at that exact location, not from cozy home. The truck had no windshield washer fluid at all, roads were slushy of course. Never have received an accounting of charges. I've dealt with U-Haul three previously in the last ten years. We went from a ten to a one on the satisfaction scale.

STEVEN K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nicole D. 
Clasificación:
5.0

Very easy process and friendly service.

THOMAS C. 
Clasificación:
5.0

Thank you for the wonderful service

Jordan K. 
Clasificación:
5.0

Excellent customer service

DEBRA K. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAMES C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL H. 
Clasificación:
4.0

They are always polite and respectful towards customers

DEBRA K. 
Clasificación:
4.0

El cliente no dejó un comentario.

charles T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel G. 
Clasificación:
4.0

Excellent customer service no problems. Wish more businesses had the same respect

DEBRA K. 
Clasificación:
2.0

Guys dented my truck when removing the trailer

melanie S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jessica R. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENJAMIN M. 
Clasificación:
3.0

El cliente no dejó un comentario.

mike M. 
Clasificación:
2.0

El cliente no dejó un comentario.

John A. 
Clasificación:
5.0

El cliente no dejó un comentario.

darin J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGER A. 
Clasificación:
3.0

The guy that owned the place was VERY nice and VERY helpful. I think the turn around time on equipment is so quick there is no time to clean. The people in the truck before us were pigs. The location was hard to find.

Jean J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steve C. 
Clasificación:
5.0

Dave was great

Jeff U. 
Clasificación:
1.0

El cliente no dejó un comentario.

Roger A. 
Clasificación:
1.0

El cliente no dejó un comentario.

Sheila S. 
Clasificación:
4.0

El cliente no dejó un comentario.

James J. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAMES J. 
Clasificación:
3.0

El cliente no dejó un comentario.

jim P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Todd B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Micheal M. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAVID EDWARD B. 
Clasificación:
5.0

No improvements needed. Clear and well marked. No confusion on where equipment belongs. Friendly and helpful staff

Zekeiel T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steve L. 
Clasificación:
1.0

I was called the following Monday asking where the truck was and saying didn't return it. I had the truck back to them within 3 hours of renting it. Then he charged my card for an extra 2 days of rental. I later called him back and he found the keys on his desk. So I will not be renting for this location again.

Timothy K. 
Clasificación:
5.0

El cliente no dejó un comentario.

sheryle C. 
Clasificación:
5.0

Wonderful service and easy pickup and drop off! Thank you..

Georgia A. 
Clasificación:
2.0

I have been charged 2 times

LISA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

darin J. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAMELA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAMELA S. 
Clasificación:
3.0

Employees were friendly but that's about it. Truck had garbage in console and sand in the cargo box. Facility was cluttered and prices for add-Ins were not posted and employee had no idea of prices.

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugene W. 
Clasificación:
5.0

Truck was like new . Customer service on phone & in person was great . Very informative & friendly .

Steve R. 
Clasificación:
4.0

El cliente no dejó un comentario.

MCGWIRE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tayler J. 
Clasificación:
5.0

There was a lot of confusion with our rental. Also we were charged twice for this pickup, but they are working to get the amount refunded.

Martin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jake S. 
Clasificación:
1.0

I was billed 283.61 for a trip that was from Evelth Minnesota to Hibbing Mn. the gas price that was quoted to me was 79 cents a mile then today the Uhaul dealer said the mileage was 1.19 cents per mile. I am very disappointed with the bill. The truck was brought back on the same day but at 7:30 p.m. I have no other choice but to pay the bill because it was made to my credit card but I feel like he did this due to my being an african american woman with a credit card. I dont know of any uhaul that charges that amount of money for moving. I will never ever us this service again. I feel like he took advantage of me due to my husband having just passed away.

Sheila S. 
Clasificación:
4.0

Because I'm not very familiar driving that large of a truck I was not impressed with a boat parked behind me. I had to go back and forth quite a few times worries I was going to hit it. Otherwise loved it. Knowing it snowed it's be a good suggestion to tell people to bring a scrape to remove the snow too. ¡Gracias!

Kalen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Neil L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Emily U. 
Clasificación:
4.0

El cliente no dejó un comentario.

VIC K. 
Clasificación:
5.0

El cliente no dejó un comentario.

david B. 
No se han enviado comentarios para esta ubicación.

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