The parking space was grossly inadequate for the the size of truck (26 ft) I was returning. I had difficulty navigating the space. The clerk behind the counter was also very slow.Chinwe E.
Customer Reviews for Darnestown Sunoco
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.CHENG CHI Y.
El cliente no dejó un comentario.Lalit A.
The fuel was not full as stated in my contract. I did return it full.John V.
Employee was very knowlegable and friendly.Angela A.
The first truck rented to me had "Check Engine" light on and wouldn't drive forward. 2nd truck worked fine. U haul Employee was very nice.Laura G.
The self checkin didn't work so I had to do in person. The man at the Sunoco was very helpful.Richard T.
Fix (or better yet - get rid of) the smartphone app - it is worthless: doesn't save your personal data so you have to enter it again upon finishing order, photos won't upload when you return after hours - bit do through the website - very aggravating at 11 p.m. when you still have to drive home. Outweighed and crossed out all the good vibes from the experience.Alexander K.
The service was excellen!Lydia S.
Not about this location, but in general. Everyone does not live and die by the smart phone. Please don't just assume that all communication should be sent by text that requires internet.pat C.
The service was excellent the was very nice and clean I would let my customers to use the gas station to rent a truck.Mohsen P.
El cliente no dejó un comentario.MOHAMMAD K.
Great service! Thanks a lot!Huaiyu Z.
El cliente no dejó un comentario.MOHAMMAD K.
Excellent service all around. Very efficient and helpful. Was in and out in no time. They were also very friendly.George P.
El cliente no dejó un comentario.Alvin D.
I need to make note that the office clerk was very helpful and corteus. He finished the delivery because I couldn't do it online.. Moreover he found I had dropped my driver's license and kept it for me until I returned.GEORGIOS P.
This was the easiest U-Haul rental I ever participated in. The vehicle was ready, the checkout was fast, and the vehicle was clean and fully operational. I brought the vehicle back and was back in my own car in 5 minutes. I have rented here before and this is my preferred location to rent from. ¡Gracias!Gregory D.
El cliente no dejó un comentario.Yeshavan B.
They should allow one way to drop off at any u-haul location too! GraciasPAMPHILE A.
Will use again. Very friendly staff. Nice experience.YOAV P.
UHaul truck wasn't clean. I had to use sanitizing wipes. Well maintained, yes, as it worked and I had no issues with the vehicle. Location was convenient for pickup.Leon L.
The Indian American guy working the counter was very rude, and didn't have any good customer serviceKaliem S.
Great Service!WILLIAM B.
Location and equipment were very good. The salesperson was also very helpful and fast.Emmanuel M.
Excellent and friendly service.JACQUELINE M.
El cliente no dejó un comentario.MIARA R.
El cliente no dejó un comentario.James M.
El cliente no dejó un comentario.William S.
El cliente no dejó un comentario.Jose V.
The truck was in very bad shape. Besides having 106,000 miles, it smelled bad and the handle to roll the driver window was broken. I ordered 12 mats and they only had six when I picked up the truck. No explanation was given. The attendant when I returned the truck was very impolite.Guillermo M.
Make it more clear where the Uhaul trucks are supposed to be parkedXi X.
El cliente no dejó un comentario.Yevhen K.
El cliente no dejó un comentario.carol L.
El cliente no dejó un comentario.Paris T.
El cliente no dejó un comentario.RENATO R.
El cliente no dejó un comentario.YUDDY B.
It's many places show online out of service, have to be removed, close delays trying to found a place.GERBER S.
We used your van to get our daughter to college and will definitely rent another next Spring. It was a very convenient, easy and all around positive experience. ¡Gracias!NORMAN F.
Quick check in and out! Great experience!!!Timothy A.
El cliente no dejó un comentario.Matthew S.
El cliente no dejó un comentario.Ed S.
They charged me for coverage I declined along with other issues. I had the truck for 24 hours and was charged for two days.Casey K.
El cliente no dejó un comentario.Steven B.
Don't overchargeLindsey C.
El cliente no dejó un comentario.MACKENZIE W.
Air conditioning wasn't working. Overheated in the truckMax W.
No improvement needed. You guys have it down.John F.
I don't believe you do because they were very friendly and professional start to finish.Frank J.
El cliente no dejó un comentario.Hector A.
there should be parking place to keep the customer cars...otherwise this is good.Venkata srinivas B.
Great time moving my daughter and her man into their apt. Our move went so smooth and I had no trouble with the truck what.so ever. I did not feel rushed ar all and returned with the same amount of gas I began with. I plan on reting a pickup from the same location soon.DANIEL S.
Movers did not show upMiriam C.
El cliente no dejó un comentario.MANSUR A.
El cliente no dejó un comentario.Monica S.
El cliente no dejó un comentario.diane J.
El cliente no dejó un comentario.DAMIAN P.
Such a pleasant agentcarole S.
El cliente no dejó un comentario.Bob O.
This process couldn't have been easier or the contact friendlier. The location is very close to home. Would definitely rent here in the future.Julie W.
El cliente no dejó un comentario.Kathryn K.
El cliente no dejó un comentario.Vladislav K.
El cliente no dejó un comentario.Shahriar C.
El cliente no dejó un comentario.EUGENE D.
El cliente no dejó un comentario.Jakob V.
El cliente no dejó un comentario.KEELY S.
El cliente no dejó un comentario.REUBENC W.
El cliente no dejó un comentario.Christopher L.
El cliente no dejó un comentario.Avijeet C.
Sweep the truck. Lots of gravel/grit on floor of truck.Eric K.
Great jobJohn R.
Just perfect, very friendly staffKiril B.
El cliente no dejó un comentario.Rachit M.
First time user, was pretty easy to rent and drive away. Only issue is that it's a small gas station and not many places to park, you may need to park your vehicle where your truck is.Michael F.
El cliente no dejó un comentario.Raveesh M.
The owner of the franchise took it upon himself to fix an undocumented problem on his own.Joe G.
El cliente no dejó un comentario.Subhy S.
Location and service is good. The guy even help me park the truck. UHaul app is bad. Pickup with app had no issue. When I try to dropoff at 6pm Sunday with the app, it gave all sorts of error. Had to take pic of the odometer and fuel level, once I took a picture, it won't upload and just said â€œno networkâ€ (my cell phone has full signal), it's the app issue. Even if I was able to upload it, later on I HAD to take 2 pics of interior of the truck, again it error out when I tried to upload. Every time I cannot get pass the pic upload, and had to start all over again with the dropoff procedures. I spent more than 10 minutes trying to complete it but I never did. I end up had to go into the store and the nice guy helped me get it done.Kevin T.