while it was the cleanest uhaul I've ever seen it did still have soda spilled down the front consoleSuesan H.
Customer Reviews for Danes Auto Service
(Distribuidor de U-Haul del vecindario)
Albany, OR 97321
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.- dom.: 10 a. m. - 2 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
U-HAUL you sent me to 3 different places and I am pissed. I will be calling and demanding at least the $50 bucks because you I wasted my time and gas trying to get my rental.Cheryl G.
El cliente no dejó un comentario.Jessica P.
I thought it went very well - I liked the ease and speedof the process.JOHN B.
El cliente no dejó un comentario.Galen B.
Always helpful and courteousRICHARDERIC G.
Used this location multiple times and the rep here is a good guy.Christopher S.
El cliente no dejó un comentario.Jess R.
El cliente no dejó un comentario.Brock S.
My reservation was made in early April for a UHaul on May 28. I was contacted 2 days prior to our move date that the size I requested would not be available and I would receive a 4 x 8 instead of 5 x 8. Two days was not enough time to make any other arrangements. Needless to say, moving my mom was a very stressful experience due to UHaul's logistical planning (or lack thereof). The Uhaul I received was beat up and had a lot of rust on it.PHILLIP ALLEN N.
El cliente no dejó un comentario.ETHAN J.
El cliente no dejó un comentario.TERESA R.
El cliente no dejó un comentario.SHAUNWILLIAM R.
The information from my contract was unlegible when I tried to find out how much I was paying the guy was rude and obnoxious he wouldn't listen to what I had to say when I told him that the information he was sending me I couldn't read so I still don't know what my bill is I know I was overcharged I put more gas in the thing than it had in it I went under the miles that were estimated and I'm pretty sure I got charged a lot more than I should haveGeorge E.
Best UHaul experience ever.LAURA ANNE R.
Runs a organized business and is on top of his yard.Don F.
The gentleman that helped me was very pleasant to deal with and really helpful. Also I did have some issues with returning the truck. I deposited the keys before I knew that I had to take a picture of the odometer for the website. Besides that the experience was great.BRANDON C.
El cliente no dejó un comentario.Samantha J.
El cliente no dejó un comentario.JOHN T.
Remote check-in was a little dicey but that's not necessarily the fault of this location. The key box was easy to access and key was there and available. When we returned it, the owner was actually there and helped us with the return.Rick K.
Wonderful, friendly, helpful, and clean! Thank you so much!Anna B.
call him if your in the Albany area not the 1-800 #. Just from my experience.MIKE B.
I checked in online just before picking up the rental truck. When I went to pick up the truck I had this exchange: Me: â€œI checked in online.â€ Rental Guy: â€œYou don't check in online.â€ Me: â€œI just did.â€ Rental Guy: â€œI need a credit card.â€ Me: (handing a card to him) â€œThis is the same one I used online.â€ Rental Guy: â€œDidn't your daddy tell you not to believe everything you read online?â€ Me: â€œI don't need life advice, I need a truck.â€ Rental Guy: â€œWell, I need a credit card.â€ Me: â€œand I gave you one. How many do you need?â€ I appreciate the truck being clean and ready to go on short notice. I don't appreciate the rude little know-it-all behind the desk at Dane's. Uhaul shouldn't be happy with him saying you can't believe the Uhaul website.Lee O.
Not that I can think of, I was greeted and walked through the process very friendly and professionally.PATRICK C.
El cliente no dejó un comentario.Brandon W.
El cliente no dejó un comentario.Kim K.
El cliente no dejó un comentario.JEFFREY B.
El cliente no dejó un comentario.JOSE R.
El cliente no dejó un comentario.Jeffrey O.
The owner is rude. He yelled at me.LISA LYN L.
Teach them how to treat customers. I'll never go back to them.JOHN H.
My online reservation at J&B lost my truck and I was sent here. They could wiped the truck down in-between people better. It was kinda dirty in cab and blue liquid all over in back near attic area with a toy left behind in side rail. I kinda wiped it down before bringing it back which means obviously it was not sanitized for covid before my rental time.RACHELLE H.
The tie down chains and hand crank were oily. It was not obvious but was visible after the attendant hooked it up to my truck .Terry J.
El cliente no dejó un comentario.GEORGE G.
Glad I that this will be my neighborhood rental location.CHRISTOPHER S.
1. The day before moving - on a very tight schedule - I learned I had to drive 80 miles R/T to pick up the trailer in spite of the fact I had reserved it 2 weeks in advance! 2. The trailer was COVERED with OIL! No attempt was made to clean it up. I had to spend $10.00 and 45 minutes at the car wash to even be able to put it in my driveway! It even DRIPPED OIL! 3. The man where I picked up the trailer was useless in terms of making things right.Donald O.
El cliente no dejó un comentario.Julie C.
El cliente no dejó un comentario.CHARLES P.
There computer system was down. Even though I booked online, they had no way to do it on any paperwork form. So left without the truck even gone through.Bart M.
The man who manages this site is the rudest human being. Made us feel like second class citizens and was so demeaning. Sad that someone like that represents this company. I'll gladly pay more for another company for future move needs than to be treated like we were.TYLER BLAKE S.
Entire computer system was down, closed early when I tried to return. Went back next day and return went well. Even if system is down, someone should still be present during posted open business hours to receive returns.DAVID M.
El cliente no dejó un comentario.Dina W.
The employee, Rand, (sp) was very helpful and friendly. ¡Gracias!JAMES P.
El cliente no dejó un comentario.Saw Mill F.
El cliente no dejó un comentario.BRUCE B.
El cliente no dejó un comentario.TALEA RENE G.
Nice and clean, check was quick, as was the return.Kim K.
El cliente no dejó un comentario.Neil R.
Not a thing.Michael A.
El cliente no dejó un comentario.JULIE C.
El cliente no dejó un comentario.bernard H.
El cliente no dejó un comentario.JENNIFER MARIE M.
El cliente no dejó un comentario.HOLLY F.
El cliente no dejó un comentario.CARISSA ISABEL M.
El cliente no dejó un comentario.LESTER M.
El cliente no dejó un comentario.JAMES GLAY S.
Great location easy to get into and outCliff N.
El cliente no dejó un comentario.BRUCE ANTON C.
do the work on the application, the gentleman at the counter made sure all my info was correct. handed me the keys and was out the door within 10 minutes. then returned the truck (I made sure everything was swept & clean), put the keys on the counter and out the door I went in less than 5 minutes. really big nice truck, purchased more stuff than originally wanted, which was a good thing. thxLisa F.
El cliente no dejó un comentario.Cliff N.
This location makes the process easy.JERRY W R.
El cliente no dejó un comentario.LANCE ALAN S.
El cliente no dejó un comentario.KEVIN JAY P.
El cliente no dejó un comentario.BARBARA L.
all went well except internet glitch, ty very much....SAMUEL LEE S.
I enjoyed the friendly service, it really was a great start to my day. Thanks so much!Melissa M.
El cliente no dejó un comentario.Alicia L.
Didn't have any problemsWarren A.
Extraordinario servicio al clienteMichael T.
Warm greeting ... knowledgeable U-Haul Rep. hands-on assistance... Good Job!!ELLIOTT F.
El cliente no dejó un comentario.GURJIT G.
Always a great experience renting UHaul from Dane.Jackie S.
El cliente no dejó un comentario.CASSIDY LYNN L.
El cliente no dejó un comentario.ADAM SCOTT W.
Quick, easy, reasonable. Ready to go. No bs. Ill go back next time I need a rental. Thank you....TIMOTHY JAY C.
Great service.GARY DEAN R.
El cliente no dejó un comentario.GARY DEAN R.
El cliente no dejó un comentario.SUSAN M.
Keep up the good work/service.PASCAL KENNETH D.
Dane has always been friendly the 3 times I have rented. U haul from him.Matthew Z.
I have rented with this Uhaul agent numerous times and have always had a great experience! He's always been pleasant and helpful!!ATTICUS M.
Be less grumpyBENJAMIN C.
El cliente no dejó un comentario.ROBERT EARL S.
Easy after hours drop offAmber H.
El cliente no dejó un comentario.Timothy B.
El cliente no dejó un comentario.Shawna H.
Stop charging people 25.00 for cleaning a already clean truck. This is 2 times now.BRANDON AARON T.
Interior was filthy! Looked like a dog with muddy feet was on dash, even interior windshield was dirty..I did not replace the window shade when I was done because it was dried mud, filthy.Dixie M.
El cliente no dejó un comentario.Justin N.
Always a wonderful experience at this location, awesome staffRAICE BROOKINGS K.
I would highly recommend this U-Haul I rented from but the first one that I called on Santiam the person was very short with me I would not recommend that and I would not call themlinda S.
Struggled with the app. Never could complete the check-in process. Kept cutting out when it wanted two pictures uploaded -- of the cab and the box.Jeffrey G.
El cliente no dejó un comentario.KAT S.
El cliente no dejó un comentario.SHARLEEN L.
El cliente no dejó un comentario.KELLI SUZAN P.
Clean van. I rented a van in July at different location in Lebanon. Today's van was much cleaner than the rental in July.James H.
El cliente no dejó un comentario.Courtney C.
El cliente no dejó un comentario.JERRY W.
El cliente no dejó un comentario.Randy B.