Customer Reviews for Danes Auto Service
(U-Haul Neighborhood Dealer)

1,862 comentarios

811 Pacific Blvd SE   Albany, OR 97321

(541) 791-1078

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.- dom.: 10 a. m. - 2 p. m.

Servicios en esta ubicación:

Contáctanos

(541) 791-1078

811 Pacific Blvd SE
Albany, OR 97321

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.- dom.: 10 a. m. - 2 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Only place on town I would get a uhaul from. Pleasant guy that knows what he is doing.

Brian K. 
Clasificación:
5.0

Friendly and helpful customer service every time I've rented from them. This location is easy to find and close to Town Pump and other gas stations.

Anne S. 
Clasificación:
4.0

Great 👍

larry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
1.0

The company provided me a uhaul that was used in a murder. Now I have the stress of preparing for court since I now have to appear. Thanks uhaul!

Leslie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen J. 
Clasificación:
5.0

U-Haul corporate messed up my contract, and did not give me any credit for the 5 days i was to have to use the trailer ... the Tucson folks worked with these folks in Albany to straighten out the issue, and i got a generous refund ... thanks

BEAR P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MEGAN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce M. 
Clasificación:
4.0

Owner was friendly and helped complete the contract quickly.

Michael S. 
Clasificación:
3.0

It was a contactless delivery as the business was closed. The directions from the app was clear and no problems.

Crystal T. 
Clasificación:
5.0

Enable chat function available after rental pick up completed. We had a punctured gas tank that we didn't find until online check in complete. Luckily employee showed up to find another truck and change our reservation.

Barbara M. 
Clasificación:
3.0

The online pick up took way too long. It would've been faster to pick up in the office. And it cost more to pick up online than when my friend order a bigger U-Haul at the same location for $20 less than my small uhaul

Leton N. 
Clasificación:
5.0

Very friendly and informative. Really appreciated him.

Georgia K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jon E. 
Clasificación:
5.0

Service the air conditioner or don't offer one. 99° and ac didn't work.

Anita Yvonne R. 
Clasificación:
5.0

Everything was Great!!!

Mary W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Josh T. 
Clasificación:
5.0

Excellent experience renting a 6x12 U Haul trailer this weekend.

Stacy H. 
Clasificación:
5.0

NOTHING

Jill S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael Y. 
Clasificación:
5.0

Keep doing what your Doing. I am very satisfied. Fast, easy, affordable, & friendly. Thank you very much ! Jeffrey Kessinger

JEFFREY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

James C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Orva H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Irene T. 
Clasificación:
5.0

I don't think there is anything to improve on. The agent was friendly & helpful.

Robin K. 
Clasificación:
3.0

Agent simply showed us where the drop off location was at and that was it. Did not go over any checks of the vehicle and tow dolly. I mentioned to the agent what issues were with the truck.

Romeo M. 
Clasificación:
1.0

The gentleman who I checked in the U-Haul to, was a complete condescending ass! He was not friendly, made a wise comment to the parking of the U-Haul I had just parked and completely disregarded any details I had about the U-Haul so that the next person to rent it, wouldn't have to go through what I just had.

JAIME I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maarten Jan W. 
Clasificación:
5.0

Great customer service. Very positive experience.

Gene V. 
Clasificación:
2.0

I had to dispute most of the images of the truck when it was handed over to me. There was considerable damage not reported and I believe intentionally croped out of frame of the pictures.

Spencer B. 
Clasificación:
5.0

The pick up site at this spot is by far the best one I feel, the gentleman helping me was by far the best one you guys have in my opinion

timothy O. 
Clasificación:
5.0

Efficient and easy pick up

Teresa R. 
Clasificación:
5.0

Dane called to confirm that the dolly wasn't there. He was very professional and demonstrated excellent customer service skills.

Glen E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erik B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Banner A. 
Clasificación:
4.0

very nice calm attentive ,an in office

Starla F. 
Clasificación:
4.0

The only comments worth mentioning would be that besides my rental experience being good, there was some improvement to be made on the online reservation page. In my opinion, you should tell the customer when reserving that they'll need to pay for the gasoline. It COULD be assumed that paying $60 and also $1.19 per mile for a 4 hour rental might include the cost of gasoline. The other small issue was that when asking a customer to submit a photo of their drivers license while using the reservation web-portal, the page closed while switched functions to take the picture. While you may know the customer needs to already have the picture snapped and in the photo file roll, THEY don't know it will close the page on them and therefore end the pre-registration part of submitting the drivers license in advance. Thanks for this portal in order to share the only things difficult about my rental! Have a good day

CORY J. 
Clasificación:
5.0

I always use this location. Great customer service.

Donna H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adrienne K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian T. 
Clasificación:
4.0

El cliente no dejó un comentario.

CAMERON C. 
Clasificación:
5.0

I was skeptical about using the online Booking but, all went well. my truck was there and the Uhaul guy was supper nice, I would recommend this place to my friends

Stephen V. 
Clasificación:
5.0

I never caught the gentleman's name who checked us in, but he was friendly and helpful. Out of nearly a dozen U-Haul experiences -- all of which have been great -- this guy made it near the top. Thank you very much.

Dan P. 
Clasificación:
3.0

I paid for a dolly and moving Matt's. None were provided. Would really appreciate getting all the equipment I paid for.

Ric L. 
Clasificación:
5.0

Extremely good customer service

DANIEL V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donn S. 
Clasificación:
5.0

Great service at Danes. Uhaul always comes through!!

Mike G. 
Clasificación:
5.0

nothing

Ryan J V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shana K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel K. 
Clasificación:
5.0

Possibly look at putting locking gas caps on the trucks as gas is easily siphoned.

RAYMOND B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronalee K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven S. 
Clasificación:
5.0

Always a good truck when I need it...

Stephen A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bret S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave T. 
Clasificación:
5.0

Super positive experience both with in store and app!

Rachel B. 
Clasificación:
5.0

Nothing to improve. Rented many times over the years and this location was quick, efficient, knowledgeable and friendly. Really appreciated the kind and personal service.

Virlea M. 
Clasificación:
5.0

Easy, quick, convenient

Darlene P. 
Clasificación:
5.0

Very friendly and helpful - thank you!

Elisabeth G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan S. 
Clasificación:
5.0

This is my go to U Haul business. I always find them easy to work with and efficient to get on my way. Thanks so much.

Denise G. 
Clasificación:
5.0

El cliente no dejó un comentario.

John J. 
Clasificación:
5.0

Every representative of U-Haul I dealt with both in Albany Oregon and in Waldport Oregon were both courteous and helpful. I had a very pleasant experience while going through a stressful time while moving. Thank you for having hired such excellent representatives of U-Haul.

Robert C. 
Clasificación:
5.0

Nothing excellent

Rodrigo C. 
Clasificación:
5.0

Great customer service.

Gary R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kendra M. 
Clasificación:
5.0

Thanks for everything

Dana T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
4.0

Extraordinario servicio al cliente

Bret P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer E. 
Clasificación:
1.0

I ordered a uhaul with the added moving service to help with the move. The movers from the moving service never showed up and I was not able to move anything. I returned the uhaul truck and was charged the full amount although I was unable to move any furniture. Completely dissatisfied

Coolidge H. 
Clasificación:
5.0

The gentleman at this location is amazing! He's so friendly, helpful and patient

Colleen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anglela W. 
Clasificación:
5.0

Service was fast and helpful. Very knowledgeable. Got a quick charge and refund for unused time. Absolutely excellent service.

Chad C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katie B. 
Clasificación:
5.0

Very friendly and professional. We have rented there before.

LAURENCE RALPH R. 
Clasificación:
4.0

Make sure they get the right size. Mine was too big. Not uhaul fault. Just a suggestion. If the driver is different than the person making the reservation, get their email also to answer these questions also. I reserved the truck. I was told by family what size to reserve. I said too big. No probably not big enough. My grandson drove it and now I'm an ass because I ASSUMED the truck was returned properly because I had things to do before I could return to my new residents. I was told everything was unloaded and the truck was returned properly.

Anita R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heidi W. 
Clasificación:
5.0

The truck leaked water ( rain water) on furniture and ruined some of the furniture

Steven M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ralph M. 
Clasificación:
4.0

El cliente no dejó un comentario.

sandra W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeff D. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott S. 
Clasificación:
5.0

The driver door did not close very well. The oil pressure is low. Truck ran good and is clean. The gentleman is pleasant and friendly .

Jasen T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen O. 
Clasificación:
5.0

The mobile check in and check out is amazing. This location was closed when I picked up my truck and I followed the instruction, picked up the keys in the lock box, and returned after hours as well.

Terri M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim A. 
No se han enviado comentarios para esta ubicación.

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