Comentarios del cliente para D&H Climate Controlled Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de D&H Climate Controlled Storage

Grado total:

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Chimanga W. en

Grado:

N/A.

Christian P. en

Grado:

Thank you

Pedro J. en

Grado:

Nothing more to do,all was fine...was very pleased,thank you!!!

Lorena F. en

Grado:

Missing the dolly and furniture pads I paid for & couldn’t get a refund for the $17 extra dollars paid. Truck was not swept inside.

Rachelle L. en

Grado:

The lady Behind the front desk assisting me was very helpful, professional and knowledgeable about her job.

Debra A. en

Grado:

AJ and Candice were helpful, friendly and professional and a pleasure to work with AJ was able to help me get our U Haul when my phone app was not available on Saturday morning. The place to pick up U Haul was very convenient and easy to return truck. We would definitely recommend this place to our family and friends.

Johvana G. en

Grado:

El cliente no dejó un comentario.

Renisha M. en

Grado:

The representatives at D&H went out of their way to make my experience go smoothly.

Daniel C. en

Grado:

Worker there was very happy and really made the experience nice.

Ryclanah B. en

Grado:

El cliente no dejó un comentario.

Alejandro G. en

Grado:

They charge my credit card 3 times and they took more then what i was pose to pay and they need to fix it and only charge people the first time the right way if want to contact me 262-822-6585

June B. en

Grado:

I can't think of anything else you could do to make it better than it already is. Your person at the desk is marvelous. He has very good people skills and is extremely knowledgeable about his job. This is the 3rd time I have used this particular facility and it has always been a pleasant experience. I can say this facility is the best.

Joel B. en

Grado:

Customer Service Person was helpful and fantastic!! I don't normally respond to these but she was very good.

Denise P. en

Grado:

I would definitely use them again! The woman I spoke with on the phone(more than once) was fantastic! I had a lot of issues with my move, none due to uhaul or this company, and She was so helpful and kind!

Lori C. en

Grado:

Friendly service, very knowledgeable and easy to set up, even with a name change.

eva G. en

Grado:

Good service the guy was very helpful and gave us the best options

Max S. en

Grado:

I've made numerous cross state and country moves, and have to rent trucks and equipment for my employer, and I have to say, the level of service at this establishment was the best I've encountered. The clerk, AJ, was super helpful, adjusting my booking at the last minute thanks to some slower than expected movers. They definitely went above and beyond, and were incredibly friendly in doing so. Highly recommended.

Chalavon L. en

Grado:

Excellent customer service

Francine T. en

Grado:

El cliente no dejó un comentario.

Michael K. en

Grado:

Thr truck was fine. Although I made my reservation in person, it became apparent prior to and during the day of rental that much of my personal information was entered incorrectly. For instance, my last name was misspelled. This meant I was not able to look up my reservation online which requires last name and reservation number. My email address was misspelled which meant the confirmation email from U-Haul never made it. My home address was really whacky. This was not of much consequence since billing was done via charge card and receipt was emailed to me.

Kimberly G. en

Grado:

El cliente no dejó un comentario.

Eric Z. en

Grado:

Nothing. Awesome people!

Gillian J. en

Grado:

Receptionist was extremely friendly definitely recommend to a friend's this location

Kelly O. en

Grado:

Worker AJ has wonderful customer service and treated me with so much respect. Keep up the great work! You guys rock??

david D. en

Grado:

El cliente no dejó un comentario.

Iesha C. en

Grado:

El cliente no dejó un comentario.

TANISHA C. en

Grado:

I really like the storage unit

Bobby M. en

Grado:

El cliente no dejó un comentario.

Samantha E. en

Grado:

The gentleman that we worked with was extremely helpful.

Ingrid M. en

Grado:

AJ was very knowledgeable and friendly! Answered all my questions and was extremely professional!!

John F. en

Grado:

Good Experience--Thanks Diane.

Michael P. en

Grado:

Leaky roof on trailer. 75% of stuff inside was wet.

Robert T. en

Grado:

El cliente no dejó un comentario.

David G. en

Grado:

I was told I had a free month of storage but the storage was at a different location that was never texted to me. I ended having to pay for the storage for a month of storage that I only need for two days. All and all very disappointing.

Albert E. en

Grado:

El cliente no dejó un comentario.

Priscilla B. en

Grado:

Very rude customer care. Did not help with instructions over the phone. Could not move in due to no one being in the office even though it says 24.7 access.

Lisa H. en

Grado:

El cliente no dejó un comentario.

John M. en

Grado:

El cliente no dejó un comentario.

linda C. en

Grado:

Make sure you do a walk thru to make sure the equipment was in order. I equipment did not work properly and we had to waste our gas and time to get it fixed. Which should not have been our problem. So I give this place a -10 because of it.

ieshea G. en

Grado:

El cliente no dejó un comentario.

Holly S. en

Grado:

El cliente no dejó un comentario.

Asia S. en

Grado:

My uhaul was frozen so i had to take the time out to go back to the location to have that fixed which added miles to my uhaul.i still have a hold on my account which i did t even use all of the milage i believe the time it should be to gwt my money back is unusual but the customer service representative was nice.

Richard C. en

Grado:

El cliente no dejó un comentario.

Isaac G. en

Grado:

El cliente no dejó un comentario.

Bill L. en

Grado:

All went well.

sheryl B. en

Grado:

Computer issues had us waiting even though I had completed everything on line

Katina D. en

Grado:

El cliente no dejó un comentario.

BARBARA S. en

Grado:

I used this storage facility for over a year and it was perfect! The staff is very friendly, kind and helpful. The storage area is very clean, secure and great climate control. I recommend!

Joe J. en

Grado:

No Improvement Needed

JOHN L. en

Grado:

Arturo was very professional and helpful

Judith T. en

Grado:

Their staff is amazingly helpful. When I hit a “glitch”, they (and management) helped as best they could. Always with a sincere smile.

Antovia B. en

Grado:

More than one attendant on call for faster service to check in and out!

Christina D. en

Grado:

El cliente no dejó un comentario.

Allison K. en

Grado:

El cliente no dejó un comentario.

stephanie W. en

Grado:

Equipment was clean but the truck steering was very loose feeling, truck shifted badly when accelerating and suspension was very sloppy/loose/worn. The desk rep was extremely courteous, helpful and polite, all charges were explained, the process was great, the facility was clean, truck was clean, just the truck needs maintenance/repair work to the mechanics of the vehicle itself. otherwise everything was perfect!

Lisa M. en

Grado:

El cliente no dejó un comentario.

Anthony A. en

Grado:

El cliente no dejó un comentario.

Jennifer P. en

Grado:

The 10’ truck didn’t have a dolly in it so even if I changed my mind I couldn’t use the dolly.

Ben M. en

Grado:

The engine might be due for service now or soon, it makes a noise that had me a bit nervous but it seemed to work fine.

sara F. en

Grado:

El cliente no dejó un comentario.

Jennifer G. en

Grado:

Great staff to work with. The building is well kept and maintained.

john M. en

Grado:

El cliente no dejó un comentario.

Jason E. en

Grado:

El cliente no dejó un comentario.

cyrano W. en

Grado:

There is no area that I could note. Both AJ and Diane provided the top rate service and care I have come to expect from this location. I have recommended this U-Haul to several people and I will continue to do so.

becky C. en

Grado:

I called several places to find a u-haul and this was the only place that offered to look in the area to try to find me one. Very helpful and a this place was a life saver.

David B. en

Grado:

D&H was courteous, professional and well managed.

Bianca H. en

Grado:

Service was great

corbyn T. en

Grado:

El cliente no dejó un comentario.

Sharon M. en

Grado:

El cliente no dejó un comentario.

Karen K. en

Grado:

Everything was well maintained , very nice, will recommend you to others...

Anthony A. en

Grado:

El cliente no dejó un comentario.

Joseph K. en

Grado:

El cliente no dejó un comentario.

Margaret T. en

Grado:

Very friendly and explained everything thoroughly.

Kiona B. en

Grado:

I didn’t receive the storage but the process to get the storage is great

rosie T. en

Grado:

very helpful thank you !

JOHN R. en

Grado:

I work a late shift so office hours from 9-5 are my sleep time. The location was fine and the people I dealt with were great. There are a lot more people working nights now so time open matters.

BARBARA R. en

Grado:

N/A - just dropped off the trailer and did not go inside or meet any staff.

LARRY R. en

Grado:

El cliente no dejó un comentario.

James C. en

Grado:

El cliente no dejó un comentario.

Richard O. en

Grado:

the pick up location did not seem safe and the pick up process on Sunday took way too long, we lock all doors and wanted to get out ASAP

Jason E. en

Grado:

El cliente no dejó un comentario.

Curtis H. en

Grado:

El cliente no dejó un comentario.

Marenia B. en

Grado:

El cliente no dejó un comentario.

David A. en

Grado:

They gave it to me and said we would have to get gas before we even started, which was a pain because we were on a time limit to move our things from the old home. The truck was also filthy you could barely see out of the windows.

Wilma E. en

Grado:

El cliente no dejó un comentario.

John G. en

Grado:

El cliente no dejó un comentario.

cyrano W. en

Grado:

Honestly, I have no suggestions for improvement. In this "non customer service world", that should be noted. Diane was the Associate that was working when I came to pick up my truck. She was extremely helpful, efficient and knowledgeable. She listened and understood what I needed. I spoke with AJ before coming to get the truck and again after I returned it and it was very refreshing to work with "team" members who wanted to make sure that my experience was all that I needed it to be. I will recommend this location and UHAUL overall to anyone and everyone. Top rate, all the way. Thank you for the opportunity to offer them a pat on the back.

Jennifer W. en

Grado:

El cliente no dejó un comentario.

William G. en

Grado:

El cliente no dejó un comentario.

carolann C. en

Grado:

El cliente no dejó un comentario.

Megan S. en

Grado:

El cliente no dejó un comentario.

Wynter B. en

Grado:

El cliente no dejó un comentario.

DL S. en

Grado:

Great service! Diane had the truck clean and ready for us! Return was convenient too!

Eilee W. en

Grado:

El cliente no dejó un comentario.

Jason L. en

Grado:

El cliente no dejó un comentario.

ROBERT D. en

Grado:

Everything was ready for me. Quick in and out with very courteous staff!

Kelvin W. en

Grado:

I will never use u haul again, you guys held up my move by two hours which resulted in rain blowing in and all my stuff getting wet. You need to have people at the location in case the mobile services do not work, in my case they did not. We finished moving at midnight as opposed to ten pm. Worst move ever.

Patricia G. en

Grado:

El cliente no dejó un comentario.

KENYATTA M. en

Grado:

Keep up the good work

Michael G. en

Grado:

All went well. Friendly fast service and the truck was in A+ condition.

Katrina V. en

Grado:

Customer service was awesome, brought back a little early and the guy working ran out to help and was super friendly awesome

BARBARA S. en

Grado:

The woman who assisted with paperwork and tour of facility was extremely nice. Love that we could park the truck inside. Appreciated the carts. Very clean, secure facility. D+So far so good!

scott L. en

Grado:

El cliente no dejó un comentario.

annette F. en

Grado:

El cliente no dejó un comentario.

annette F. en

Grado:

El cliente no dejó un comentario.

Jill M. en

Grado:

El cliente no dejó un comentario.

Eric S. en

Grado:

El cliente no dejó un comentario.

Sherry M. en

Grado:

I was there by 9 a.m. expecting to leave by 9:15 but the computers weren't working so I didn't get out of there until 9:45

STEPHEN P. en

Grado:

Excellent customer service and vehicle. Totally exceeded our expectations!

Sarah Loryn M. en

Grado:

El cliente no dejó un comentario.

Wendy B. en

Grado:

El cliente no dejó un comentario.

Arnold B. en

Grado:

El cliente no dejó un comentario.