The smiling and good natured man at the counter was a pleasure. My only issue was with the movers hired Thru Uhaul. They showed up almost an hour after their window. Worked exactly 110 minutes counting a 10 minute break and left. They were careless with a couple of items and only packed even tho reservation was to load and unload. This left me scrambling to find someone to unload truck so it could b returned timely. They left me in a lurch….abd didn't care.
LouAnn T.
Customer Reviews for D&H Auto Repair Inc
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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We didn't get a truck that was filled up with gas and we ended up having to pay an extra $43. We should have taken a picture of the gas level when we returned it because we were charged more...lesson learned.
ROBERT Z.You should have previous renter clean trailer upon delivery. It was covered with dirt inside the trailer.
Wesley H.Very easy to pull in and handle business . Trailer drop off is perfect well light and open location. Cameras see all …
Angel A.Smooth process, friendly staff, excellent equipment, fair price 10/10
bruce D.Phil was excellent at customer service and treated us very professionally. He also provided great advice to us on the operation of the truck.
William C.Really nice place, super friendly staff
charles N.Very helpful in unhooking the unit and very friendly
MARK ALLEN C.The only problem was the right side trailer lights (brake and blinker) did not work from the beginning. I reported this to the rental location when I returned the trailer.
Scott S.Drop off was quick and easy; the staff even did the unhooking
Kenneth N.The guy was very helpful in getting me checked in when the phone app was unable to photograph my id for some reason. U-Haul rep at the 800 number had me set up for a ride share pickup without telling me, even after I specifically stated I would only deal with live personnel.
Richard S.Every thing worked like it should no problems while using it
Anthony W.Good customer support & service.
Greg M.D&H was great to work with.
John D.Nothing. Great employees.
Christopher K.As I was waiting for the couple in front of me to finish up, a worker came in and started berating the female worker at the desk. It was quite obvious that she was having a rough start to the morning as the computer system was not working correctly and it was busy. After several unpleasant words were exchanged, he walked out and she flipped him the bird. I have never witnessed such a dysfunctional work and customer environment. To top it off, I was then overcharged for gas as I supposedly left the vehicle at 3/16th of a tank instead if 1/4 of a tank. I drove the vehicle for 46 miles and put 7 gallon of gas in...
Robert S.Quick and efficient.
Jim B.It was a great experience. The truck was clean and ready to go when I arrived. I arrived 10 minutes early and things were all set for me.
Jill F.Self-return option was absolutely awesome!
Trevor G.Truck needs new wiper blades. Dangerous in rain. Also inside smelled of cigarette smoke. It was horrible.
jane M.We weren't entirely certain we were dropping off in the right place. It wasn't well signed and there were no directions to help drivers identify the drop-off area. There were cars in the parking tiny parking lot that made maneuvering tough; certainly removing any possibility of looking around.
Sherry M.Accidently left phone in cab of car. Tried to call store staff who then lied about it's location which I was able to see via GPS. Had to drive there in person and almost had to file a police report for theft on staff which I was told to do by UHAUL customer service. I will not be using UHAUL again
Dawn H.Very nice location
Chris P.Customer Service and Professionalism was very good at D&H; I would definitely recommend them to a friend.
Jeremiah M.Everything was perfect!
Eric C.N/a
Eric D.very satisfied with the service personal, and equipment.
Robert T.I was very impressed and had such a great experience at the actual location. They were able to get me a smaller truck which is what I originally was looking for. They were helpful and professional. I would highly recommend them to friends! THANK YOU
Diane S.Always a pleasure to do business with Brighton UHaul.
David H.Give them a preferred rating!! The older couple running the place were very nice, direct, and helpful. I will recommend this location to everyone I know.
Nicholas B.A windshield on the rental truck had a very large crack and there was no speed control and the driver's door would not shut without having to slam real hard. A vehicle was extremely loud inside from wind noise and road noise. Other than that everything was fine
Michael J.The rear tires were completely bald on the truck I rented.
Shannon M.Great people to work with.
Richard Q.Was not shown inside of trailer and it was filthy when we went to use it. Uhaul representative had me use brakes and turn signals and said it was fine. Drivers side tail light was out and I was pulled over for it; thankfully officer was gracious about it, tried to fix it and let me go on. For $500+ we expected more. No boxes or mattress covers available for sale.
Catherine L.No brakes on trailer...scary ride to Nashville. UNSAFE EQUIPMENT
GARY MICHAEL B.Always helpful for me getting a truck
Terry T.I tried to take advantage of the after hours drop off, including the link that allows me to validate my equipment (EZ return?), and despite many efforts to try this feature, it never worked for me. Returning the truck in person the next day went fine, though.
MICHAEL CHRISTOP G.