The 24 7 check out was a pain, having to wait 10 minutes for a phone call to get a code is unexcepable.Angela C.
Customer Reviews for D&H Auto Repair Inc
(Distribuidor de U-Haul del vecindario)
Brighton, MI 48116
(In the plaza on corner of Grand River Ave and Ricket Rd)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: 8 a. m. - 4 p. m.
- Mar.: 8 a. m. - 6 p. m.
- Mié.: 8 a. m. - 4 p. m.
- Jue. - vie.: 8 a. m. - 6 p. m.
- Sáb.- dom.: 8 a. m. - 12 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Mike A.
El cliente no dejó un comentario.terry T.
El cliente no dejó un comentario.Michael H.
El cliente no dejó un comentario.Dennis H.
The gentlemen who worked with me at the counter was excellent, however the older guy who loaded me up was kind of a jerk. That same guy called me and was rude when I told him I would be an extra day. When I brought the trailer back, I talked to the original guy behind the counter and asked him if I had done anything wrong and he said no. Not sure what was going on with the older guy, but he left a bad impression. The guy at the counter was awesome. I do t remember the namesSCOTT MICHAEL K.
Truck was very clean, cleanest I've ever rented. People very friendly and helpful. Great job!Eric E.
El cliente no dejó un comentario.MICHAEL WILLIAM M.
Super friendly staff! Enjoyed my rental experience.STEVEN JAMES V.
Trailer was dirty and beat to hell. That is OK as I did not take it to a car show, I just used it to haul a old but cool dune buggy home. Crew at this location were great and hooked up the trailer for me and also unhooked it for me.Robert B.
El cliente no dejó un comentario.CHRISTOPHER DENN G.
Great customer service, friendly and prompt. A great locationBLAISE JULIAN M.
El cliente no dejó un comentario.James B.
Everything was great! Will definitely use this location again.Michael S.
Automated check in needs work. I shouldn't need 3 alternate phone numbers in order to rent a truck for myself.Bobby T.
El cliente no dejó un comentario.Crystal B.
I gave a good rating, because I was very impressed with this location, truck cleanliness, ease of pick-up process, etc. I was only set back by the office calling me telling me I took the wrong truck, and I needed to come back, after taking the truck the app gave me??Donald S.
El cliente no dejó un comentario.MOLLY B.
El cliente no dejó un comentario.Mike M.
Friendly people.Warren S.
Signed up for mobile pick up and was completely messed up. The location was able to fix it but had they been closed we would have been without a truck for our move. Will never use this service again!!Stephanie H.
Explain the instructions needed to complete upon returning the truck. I wasn't aware I needed to take a picture and upload online. I am not tech savyKathryn L.
This location is also friendly and have used them multiple times at least 6 or more. I have never had any problems with them, however yesterday when I returned the truck I thought they were going to give me a problem about not returning the truck on a full tank, however I explained to them it wasn't full when I got it and it was dirty, had damaged, and service engine came on they didn't charge me extra for anything. I also took pictures before I left the first UHaul place and then when I pulled in to this one. Always take pictures of everything that way you have some sort of proof.Jerry W.
El cliente no dejó un comentario.Timothy J.
El cliente no dejó un comentario.KAREN LEEANNE H.
VERY FRIENDLY, HAD EVEERYTHING I NEEDED.PAMELA JEAN O.
El cliente no dejó un comentario.Jeffrey W.
El cliente no dejó un comentario.JEREMIAH M.
I ended up having to drive an extra 20 minutes to pick up my trailer. I got a call from customer service telling me the rental I booked a month in advance was not available!ANDREW L.
El cliente no dejó un comentario.JEFFREY WILLIAM K.
very good, all u haul experience is goodPATRICK MICHAEL F.
Lt and rt rear outside tires worn out,rt side tie down rails were missing screws , w/shield wipers were useless,Inside windows filthy, water leaked inside box, & had to fill up gas tank before starting trip.BRIAN JAMES P.
El cliente no dejó un comentario.JACKDURREL C.
El cliente no dejó un comentario.LARRY DOUGLAS W.
El cliente no dejó un comentario.Larry R.
It was fast and easyJAMES CLIFTON R.
D&H Auto went above and beyond volunteering to drive me ho,e when I had difficulty securing a ride share service. Very much appreciated!ERICA F.
El cliente no dejó un comentario.Amy H.
Keep providing excellent customer service & providing people with Uhaul rental equipment.Karen D.
El cliente no dejó un comentario.SHAUN CHARLES W.
El cliente no dejó un comentario.Henry K.
Very effortless rental.SCOTT G.
Nice staffCHAD ALAN K.
Very friendly and helpful.JOHN MICHAEL H.
I feel that $25 for a trailer is too much. I feel Like cost of trailer should be hourly cuz $25 is for 24 hours. Most people only need fir a few hours!Christopher K.
El cliente no dejó un comentario.ERIC JEFFREY A.
Not much to improve, just a drop off.Richard D.
El cliente no dejó un comentario.KENNETH PAUL S.
It was a great experience! The people there were very kind and offered excellent customer service! ¡Gracias!MARK ALLEN B.
El cliente no dejó un comentario.KEVIN DANIEL P.
El cliente no dejó un comentario.SAMMY JOE L.
El cliente no dejó un comentario.Jeff B.
Drove 49 mile and put 5 gallons of fuel in it before I dropped it off and the charged me an additional 20 for fuel. Truck was clean but had service lightsRobert H.
Fast, Friendly and wide range of vehicles available.JON PAUL O.
El cliente no dejó un comentario.Phillip C.
Parking lot was tough for a 26 foot truckNicholas R.
Extraordinario servicio al clienteTERRY P.
I have rented fr this location twice. And both times the location finder has not worked. Fortunately the weather was ok both times. But, if that had not been the case, standing out side in the snow or rain (simply because the location service did not work) would be very irritating.Tom G.
El cliente no dejó un comentario.ALISSA MARIE S.
El cliente no dejó un comentario.Chanae H.
The staff at this facility are very helpful & friendly & strive for customer satisfaction ! I will definitely rent from here again !Karen D.
The receptionist was knowledgeable and precise & the associate put the dolly in the car & removed it for me. Highly recommend theiir service.Elisa B.
El cliente no dejó un comentario.JOHN STEVEN F.
El cliente no dejó un comentario.DANIEL KENNETH L.
El cliente no dejó un comentario.THOMAS ALLEN S.
El cliente no dejó un comentario.PAUL JOHN F.
El cliente no dejó un comentario.MARK GERALD F.
The trailer tie downs are poor. The previous trailer I rented had larger "gaps" behind the wooden rails to get a rope or tie down attached. This recent trailer had very small openings - nothing would fit through except zip ties or twine. Not secure. Also, the metal tie downs on the floor do no good; if you use them the straps slide down to the floor level,Martin J.
El cliente no dejó un comentario.Bruce T.
El cliente no dejó un comentario.DANIEL RICHARD N.
El cliente no dejó un comentario.Mark M.
perfectBARRY WALLACE A.
El cliente no dejó un comentario.PATRICK BRIAN D.
Customer service on the day I picked up the cargo van were very friendly and helpful. The van was so dirty. On the outside I could hardly see out of the windows! The inside drivers' area was clean however. The van was fun to drive speaking from an old lady! Ha!CHERYL ANN H.
Not much everything was like a well oiled machine!! I was very satisfied with the D&H location!!Jeffrey S.
Great customer service - friendly and helpfulSTUART PIERRE S.
El cliente no dejó un comentario.JOHN THOMAS M.
El cliente no dejó un comentario.JAMES LOUIS C.
I had to call the phone number for uhaul while on the road due to unforeseen problems and I found that to be rather inconvenient. It would be beneficial to be assisted quicker, other than that everything went ok.CHRIS MICHAEL E.
The employees were very polite and courteous. The truck was in good working order.Philip C.
El cliente no dejó un comentario.Andrew M.
El cliente no dejó un comentario.RICK ALAN M.
Has nothing to do with location (which is always very good), but the equipment check-in app sent via text crashed twice and then timed out.Bruce T.
Nothing, the staff was excellent, courteous, and knowledgeable. Great customer service too! Couldn't ask for anything more. I've rented from D&H before and will continue to do so when needed.MARY JOAN M.
Nothing to improve but your technology for check in and drop off is impressive.MICHAEL STEPHAN L.
El cliente no dejó un comentario.DANIEL JAMES R.
El cliente no dejó un comentario.CECIL A.
El cliente no dejó un comentario.JOSEPH C.
Great service and staffKEVIN THOMAS B.
The vehicle I reserved was not there, I had to take a larger vehicleCHRISTOPHER JON B.
Great service and convenient/easy pick up and drop off.DAVID ALVIN F.
El cliente no dejó un comentario.RONALD DOUGLAS S.
El cliente no dejó un comentario.DANIEL RICHARD N.
They always work with me to get the truck I need!Erwin M.
Nothing. Everything was greatCollin M.
Truck was super clean, customer service was excellent! out of all years of renting with u-haul these guys were quick nice and provided a super clean truck! Very satisfied.BAILEY JEAN F.
Do not change the pickup location! I was supposed to pick up in Howell and was sent to Brighton instead.GERALD MARK S.
Good customer serviceWilliam C.
El cliente no dejó un comentario.Paul S.
El cliente no dejó un comentario.CATHERINE CECILA B.