Comentarios del cliente para D&D Auto Rentals LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de D&D Auto Rentals LLC

Grado total:

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Jorgelina B. en

Grado:

El cliente no dejó un comentario.

Danieljoseph A. en

Grado:

El cliente no dejó un comentario.

Surendra M. en

Grado:

I had booked the van, from 10:00 AM to 2:00PM for 4 hours, I reached the location by 10:15AM, they told car is not ready come by 11:30 AM, I reached there by 11:45AM, still the car was not ready for pickup. I got the van by 12:30PM. I suppose to use the VAN for 4hrs instead i had come by 2:30PM as My personal car was parked on their location and I had to take the car else they will close the shop

Jerry P. en

Grado:

El cliente no dejó un comentario.

Patricia S. en

Grado:

very small lot. hard to get in and out. service was okay. since it's near our home we would do again if needed

Nikki S. en

Grado:

El cliente no dejó un comentario.

Nereida O. en

Grado:

Just a bigger sign. There was very good.

Michele S. en

Grado:

I dropped off the truck at 9pm on the day I rented the truck, 12 hours early. The drop off location charged me an additional day because they didn't log in the return until 10:22am the next day. When I called to get it corrected the lady on phone was not helpful and rude.

Kenneth M. en

Grado:

The inside of the truck had grease in the bed. It got on our mattress and I notified U-Haul and filed a claim. It was denied and I now have a mattress that is greasy and not usable. I will tell everyone I know to NOT use Uh-Haul. I am very disappointed with the follow up service.

Harry P. en

Grado:

El cliente no dejó un comentario.

Antricia G. en

Grado:

Nothing! Everything worked well for me :)!

John M. en

Grado:

First bad experience at a uhaul location and by bad I mean horrendous I came at the pickup time and had to wait for the manager He immediately got on the phone with a customer while he was helping me and told the person to hurry up because they were closing early We did a printed contract and when I got in the vehicle there was trash in the cab, the mileage was 39 miles more than the contract said and the tank was empty I went back in the office and asked for a reprint of the contract I was told they couldn’t do that but the woman working with them initialed the contract and hand wrote the real amount When I got my bill it showed the original wrong contract info and I was overcharged almost 50 dollars I returned twice to the location the first time I was told that nobody there could help me but the manager will call me The second time I was told to wait because the manager was in a meeting and after 15 minutes he showed up and promised uhaul would credit me This hasn’t happened I have documentation to back this up Besides the poor customer service from the start I was made to feel that even though they screwed up it was too much of a bother to fix it I was never the customer in this relationship

Potter's H. en

Grado:

El cliente no dejó un comentario.

Melyna M. en

Grado:

El cliente no dejó un comentario.

Dillon G. en

Grado:

I dropped off my rental at 10:30am. I had to call them and remind them that everything was turned in so they could end it.... I had given them they keys...... It was due at 6:30pm.

Juliana B. en

Grado:

Everything was fine

Thomas T. en

Grado:

Simply professional and inviting.

COREY L. en

Grado:

Better staff

Corey E. en

Grado:

I asked for NO safemove coverage on my reservation and it was charged anyway. My assumption is it was upsold to my unsuspecting husband so we paid $14 more than we should have.