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Kay R.
Customer Reviews for Cupboard Propane And Moving Inc
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Everything went well. No changes needed.
James C.Awesome place. People are fast and friendly, made sure I had everything I needed and had me on my way in no time. Also , the after hours drop-off was so convenient. I was very satisfied with all aspects of my u- haul experience. I plan on taking my propane tanks there to get them refilled next week. KImmy B
Kevin B.Service was perfect
RICHARD H.Make it easier to rent without having a credit card. However overall I was extremely satisfied with my experience
Heather S.One worked, who spent about 40 minutes helping one customer with a trailer issue while 2 groups waited for him. Not sure why you have a guaranteed pickup time if you can't meet it. Not his fault, he needed more help. Truck I rented was full of garbage in the cab, spit bottle, fast food papers, water bottles, etc.
Glen W.The staff were very helpful.
brian S.The floor of the cab was dirty, and the windshield was dirty. Also, the box of the truck needed sweeping.
Phillip F.nothing....the sales rep was very courteous and helpful.
STANLEY C.Customer service was great. Equipment was clean and ready to go. No problems at all. Easy in and out location
Calvin B.Outstanding customer service! I could not have received any better service than what the manager at Kingsport uhaul did ! I was so happy they had what I needed at the time and what the manger did . From my phone call to getting home Uhaul saved my day !
Kyle B.Lady at the counter could not hook it up or connect it. Seemed very I knowledgeable on trailers and the process.
JEFFREY D.Keep up the great job. Phillip gave us excellent customer service. Many thanks!
sharon B.Have fuel tanks “full.â€
Gordon C.Philip was excellent to work with, he was responsive to my voicemail immediately, professional, and very friendly In my opinion he's an excellent ambassador for U-Haul thank you for the positive experience
Gary W.Hassle free drop off
Richard R.Have had many issues with uhaul in Bristol Tennessee with extra charges days later and very excited to have this place to rent bc of that now I can get jobs done and not worry about hidden fees
CODY A.Rude, crass, non-helpfull, made the customer feel unwanted, guy was a true A$$.
Dakota H.Stop doing the per mile charge
Jeffery F.All good.
Lawrence E.This is the only place to rent a U-HAUL.
DEBORAH S.Extremely friendly and helpful!
Stan S.The interior of the cab was a mess on the floor and arm rest. The clerk could use some training on customer service and tone of voice
DIXIE W.I always prefer to do business here. Demetrice is sweet and professional. Phillip is also a really good guy, fast, helpful, and very knowledgable. Wonderful business place!
JAMES K.The man at the location was very helpful, and even offered to park the returned trailer, which was great considering this was my first time pulling a trailer.
ROBERT S.Not a thing, This place and the folks running it are perfect !! Great experience !!
JAMES H.It was pretty expensive. It should cost a little less.
ADIL P.Chang the night lighting to highlight the UHaul lock box for key drop. It is easy, if you don't know, to mistake the post box.
LEVIN T.Excellent service, very nice and professional. Highly recommend!
Scott Y.They went above customer service. Acknowledged me immediately explained he would need 1 minute to completely open. Explained everything.when asked if I could get the equipment the other company couldn't provide he comped the charge for the furniture dolly. This location saved any possibility of using ubaul again
PATRICK R.Phillip, the location manager was EXTREMELY helpful in getting me set up with the right retailer and accessories and drop off instructions. It was the best and easiest part of my moving process.
RODD R.Thank you for your great service we are always treated very nice each time we rent one of your trucks
OAKLEY M.It wasn't this person's fault. I was told 10 different things from previous reps. Was told I was going to have extra miles and credit applied and never did. I will never use uhaul again.
ELIZABETHSUZANNE C.The truck reaked of cigarette smoke, the cab was filthy.
JIMMIE S.$10 appliance dolly rental is unreasonable. We used it for a washer/dryer and that was all it was good for. That was nearly 14% of our total final contract bill of $72.45. Clean the windows of the moving truck or provide a bottle of Windex and paper towels and I would've done it for the next customer. The “location†personnel could've been helpful by helping set the passenger side view mirror. It was out of adjustment and it required my getting in and out of the truck 3 times to get it adjusted correctly. I had to stop shortly after leaving the location to set the mirrors.
CHARLES H.One bag of the moving blankets was wet and smelled of mildew. I wasn't happy about that issue.
LEE C.He was rude and made a statement asking why we don't have a man traveling with us!!
LADUSTA O.Good return
Kenneth H.Same as pickup. Great service. First time user for uhaul. Would do it again.
JEFFREY B.Very helpful gentleman at office.
Jeffrey P.Love those folks. So nice, and extremely efficient. Great to work with on uhaul rental!
KIMBERLY C.Phillip always goes the extra mile to get me the auto transporter when I need one. I recommend this group they are honest and up front. Thanks for always helping me.
GEORGE G.Keep up the great help. Phillip is a great person to work with.
GEORGE G.Online check in is a challenge. Quit trying to upsell every step of the way.
Brady R.Everything is good
Thomas M.Servicio al cliente de excelencia. Very friendly and helpful.
KATHY G.Very nice, quick checkout and check in!
SHAYLA R.The owner and employ are great to work with I will continue to use them
GEORGE G.After Hours drop off
KARL G.Very friendly and professional. In and out with no problems.
THOMAS S.I started to reserve a truck at eighty something dollars but got kicked off site. When I went back on ten minutes later the price had more than doubled. I simply asked the lady at the pickup location why that happened and she asked if I was seriously bitching about the price. I almost left but I really needed to get the uhaul so I didn't. I will never go back there.
PAMELA F.Great experience. The clerk was very helpful and attentive. Easy to work with. Great customer service.
HEINRICH R.Very helpful and go out of there to make your rental happen. Thanks very much
GEORGE G.