Customer did not leave a comment.Greg K.
Customer Reviews for Cubby Hole Louisiana 2
(U-Haul Neighborhood Dealer)
Bossier City, LA 71111
(Hwy 80 & Old Minden Re)
Services at this Location:
9 am - 1 pm / 2 pm - 5:30 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No suggestions. It went very well.JOHN C.
Customer did not leave a comment.Christopher Neil L.
The truck made a noise the entire time from putting it in drive putting in reverse, driving stoppingBarbara A.
Customer did not leave a comment.Chris G.
These ladies were excellent!!!! They were so nice a friendly. The place was warm and inviting! I loved all the decorations. I would definitely suggest this location to all my friends who need excellent customer services!!!Erin W.
Excellent customer relationsMARITA H.
Excellent and very professional.Marvin V.
Customer did not leave a comment.Renee L.
Customer did not leave a comment.Cordaro T.
Customer service is outstanding!Peter L.
Customer did not leave a comment.Jacqueline B.
Take the governor off the vehiclesJohnny G.
Customer did not leave a comment.Jacqueline H.
Plenty of room to park truckJacqueline B.
Customer did not leave a comment.Adam V.
I was granted 40 extra miles due to the reservation issue. I was still made to pay the additional mileage charge because the extra mileage wasn't indicated on the original contract. The additional mileage was granted by the owner of the truck after I left with it. The person at this location refused to verify this and made me pay the charge. I am extremely unhappy with this whole experience and will not use uhaul again. Penske and budget don't seem to have angry customers. Your dealer's attitudes are trash.William R.
Customer did not leave a comment.Denis H.
Definitely need maintenance on trucks. Brakes where spongyMathew L.
Customer did not leave a comment.PAUL H.
Customer did not leave a comment.Martha M.
Very friendly in helpfulMODRIQUES R.
Customer did not leave a comment.Kenneth A.
Customer did not leave a comment.BILLY O.
Customer did not leave a comment.Valentine W.
Customer did not leave a comment.Kelli W.
The first truck had a check engine light. Was switched to another one right away.Larry H.
Customer did not leave a comment.Leonard S.
Customer did not leave a comment.Kristen L.
Customer did not leave a comment.Jose G.
they were not there so we had to use the phone again. i had been in contact with them Thurday and Friday and thought i had everthing ready. it took 30 to 45 minutes to get it and to bring it back.Judy F.
Customer did not leave a comment.Panderina S.
Uhaul needs to have a better more thorough inspection for trucks going across the country. My trucks breaks went out and delayed my drivers 5 hours.gloria M.
Great Job to MY sales rep.Corey M.
I didn't like the u haul when me and my boyfriend got into accidentsummer P.
Customer did not leave a comment.Willie M.
Customer did not leave a comment.Kimberly C.
Customer did not leave a comment.Adam B.
Customer did not leave a comment.TAYLOR E.
Customer did not leave a comment.Gregory H.
At first I was trying to do the contactless pickup but for some reason it would not let me finish. So I waited for the store to open, good thing I did because my furniture pads and dolly weren't even in the truck. They didn't even have the appliance dolly that I requested.Stephen H.
Customer did not leave a comment.wayne D.
Customer service agent was not friendly at all. She acted as if I was disturbing her day when I showed up for pick-up. The office was not busy at all. I was the only customer.Kevin S.
Customer did not leave a comment.ANNIE K.
Customer did not leave a comment.Montray A.
Do not change a thingMack J.
Excellent site customer service. Quick and efficientMichael A.
Customer did not leave a comment.Charlotte W.
Excellent service fast and friendlyTyriel J.
I've used rental trucks many times. This was the easiest driving truck I've ever used. Thanks.Elizabeth C.
Customer did not leave a comment.Cameron C.
This location was the most helpful u-haul location we have ever dealt with! The ladies at the store were so informative and the store was so well kept! The gentleman had our equipment ready fir us without even knowing he was out there! We were so impressed by everyone!Vicki W.
Customer did not leave a comment.allen S.
Customer did not leave a comment.William G.
Great staff, customer servicepatrick R.
Customer did not leave a comment.RASHUN T.
Bad area of townJames H.
Customer did not leave a comment.linda F.
Customer did not leave a comment.Rose B.
The ladies who served me were extremely knowledgeable and helpful throughout the entire process.Rodrick C.
Customer did not leave a comment.Jane M.
Customer did not leave a comment.Steve M.
Customer did not leave a comment.RICHARD J.
We never received our dolly that we paid for. Which put us in a huge bind!Michele B.
I returned the trailer on the date it was due back I was a few hours past the time and I was charged a whole dayJOHNNIE R.
Customer did not leave a comment.Jermey Y.
Do not change anythingCharley B.
Customer did not leave a comment.Shelley S.
Should get back all of your deposit instead 38.00 out 100.00 plus I put more gas than was in there I literally didn't make but 1 trip less den 15 miles literallyBernice M.
Wouldn't change a thing. I have nothing negative to report. Everything went well, to include customer service. Very friendly, helpful, and quick to get you on your way.Mark C.
Customer did not leave a comment.Kristi S.
Some issues with the rental in the computer but the staff worked it out and we're very helpful.David W.
Customer did not leave a comment.Marty U.
They tried to work on computer work from pick up location. Made several calls. Finally ended up a no charge because of mistakes.James W.
Customer did not leave a comment.Jeff F.
Staff is knowledgeable and friendly.Mark H.
Give my money back if I fill the gas over what I got it. Oh and when I pay for an extra day that doesn't mean 8 hours it means 24Josh W.
I didn't receive my $100 deposit backBrendan M.
They were great and above and beyond. Moved the trailer in its spot, as I had issues backing it in. Asked if we had any issues, and we mentioned about the tire pressures.Larry H.
Customer did not leave a comment.Chris C.
Customer did not leave a comment.Ryan B.
Customer did not leave a comment.Kenneth L.
Customer did not leave a comment.Amy H.
Representatives on duty both provided great, knowledgeable customer service.Monroe T.
more help to assist customersFloyd A.
Customer did not leave a comment.Luronda D.
Everything was great. And the ladies behind the desk are very friendly and nice. Couldn't ask for no better. Thank youRANDALL C.
Stay the same with great customer serviceJEFFREY S.
The app wasnt working when i tried to remote drop off the truck less than 7 hours after i recieved it (2 hours late on uhauls fault) so i couldnt return the truck securely and had to drive an additional 26 miles to be able to return it the next day . was told i was being charged for additional milage for having to drive the truck back home and not being physically able to return my uhaul cause photos of the odometer wouldnt upload. Now i have a balance of 21.98 because UHAULS app didnt work for the 2nd time that day. It had an additional 1/4 of a tank which cost me $50 so it was returned at 3/4 full and still she says i OWE YALL MORE MONEY. She let me leave with a promisary note but did not think i would get any sympathy or resolution from uhaulDeborah L.
Customer did not leave a comment.TERRY W.
Wish I knew there was no refund for driving less than the allotted miles. ):Meghan D.
Customer did not leave a comment.Mary G.
Customer did not leave a comment.BENJIE H.
Customer did not leave a comment.Florence A.
The service was excellent. The attendants were friendly, courteous and efficient. My dire need was met through this facility and I am forever grateful.Kathryn B.
Customer did not leave a comment.Tracie S.
Customer did not leave a comment.Jeffery H.
Fix your app. Information not syncing with what is texted to you or what customer service gives. My pickup location was changed 3 times before picking up.George D.