Customer Reviews for Croteau Auto Parts
(Distribuidor de U-Haul del vecindario)

403 comentarios

1859 US Hwy 5   Orleans, VT 05860
(Off I-91 Exit 26)

(802) 754-6862

Horarios de la ubicación

  • Lun.: 8 a. m. - 5 p. m.
  • Mar.: 1 p. m. - 5 p. m.
  • Mié. -vie.: 8 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: 10 a. m. - 1 p. m.

Servicios en esta ubicación:

Contáctanos

(802) 754-6862

1859 US Hwy 5
Orleans, VT 05860
(Off I-91 Exit 26)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.: 8 a. m. - 5 p. m.
  • Mar.: 1 p. m. - 5 p. m.
  • Mié. -vie.: 8 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: 10 a. m. - 1 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Donna L. 
Clasificación:
5.0

They went above and beyond to help make our Uhaul experience positive. Very highly recommended.

Brian S. 
Clasificación:
4.0

El cliente no dejó un comentario.

GEORGE A. 
Clasificación:
5.0

excellent service.

David L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank D. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFFREY F. 
Clasificación:
1.0

the man refused to look over the truck, get the mileage or anything. dropped the truck off at around 1:45 PM. We had to take pictures. Than I received a charge to my debit card that said I returned it after hours at 5.36. He is a lying SOB. I have 3 witnesses that can state that I returned it at 1:45 plus several that whet by and honked at me when I was there. Do not know their names but have seen them at the restaurant on several occasions. I returned the truck a day ahead of time and am being fined $20 for returned it after hours. I will take this to court. I will not allow this person to get away with stealing from. me. You need to change your website about the miles included. the website states 222 miles and I only used 219 and I was charged for extra miles. This the first time that I have ever had a bad experience with Uhaul.

Mona G. 
Clasificación:
5.0

The people and the cat were perfect. Just made it more difficult to leave perfect and beautiful Vermont!

Mia R. 
Clasificación:
5.0

Joyce at Croteau was phenomenal. Uhaul not so much. We rented truck directly from Joyce and uhaul tried to give us 10' truck, when we booked 20' truck and then wanted us to go 40 miles away to get that truck when Joyce at Croteau had and knew a truck was available. Good news was she guided us through the entire process and went above and beyond

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan B. 
Clasificación:
5.0

Everything was great.

BRUCE R. 
Clasificación:
5.0

Location Was GREAT however UHAUL Basically had us allocate and retrieve our own truck and did not compensate us for the proper trip involved. WE feel UHAUL took advantage of us and would not recommend uhaul in future.

adam H. 
Clasificación:
5.0

El cliente no dejó un comentario.

John E. 
Clasificación:
5.0

I love this business and the friendly people who operate it. We've rented several times this summer and the trailers are always in excellent condition. The red tape process is painless, and the whole encounter just makes you feel good about your fellow man. Can't recommend this place highly enough. We will come back every rime we need a U-Haul!

Doug W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maureen C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ashley C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James F. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

Fix your uhaul issue of making sure if someone rents a truck from a location they get it at or near this location not 45 mins away when locations near have it available. And if you make customer go that far for a truck they should get mileage difference off there bill! This isn't first time I've had this same issue with uhaul.

Corey B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Samantha B. 
Clasificación:
4.0

I got charged for fuel even though I dropped it off with the same amount that I picked it up with.

Shawn C. 
Clasificación:
5.0

Thank you Croteau auto for your great service!

Ray P. 
Clasificación:
4.0

Trailer worked perfect for us Thank you

Gary S. 
Clasificación:
5.0

Friendly service from Joyce and Bob!

Alice B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jonathan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey K. 
Clasificación:
5.0

Very nice rental experience. Great people made it very easy at the location

Ron S. 
Clasificación:
5.0

Customer service was great. Trailer seemed to have been used to haul wood, full of bark, pine needles, etc. Easy fix, so not a big deal.

Stuart C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
4.0

The location isn't so convenient for me but the owners are friendly and helpful.

DANA S. 
Clasificación:
5.0

Was confused at first but called and bob was awesome! He explained the process Quickly and answered all of my questions.

RYAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon M. 
Clasificación:
5.0

They were very helpful in trying to straighten out my situation with unknowingly having dates changed and being charged more money. They gave me two numbers of higher up bosses to contact to straighten it out.

elizabeth K. 
Clasificación:
4.0

El cliente no dejó un comentario.

James L. 
Clasificación:
3.0

Not impressed with the charges that I was charged for no reason fees that were not applicable I was charged for so definitely not going to use uhaul again because of the amount of money I lost

Ryan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond A. 
Clasificación:
5.0

The sliding door was extremely difficult to open and close, barely was able to latch it closed. I should have tried it while still at the rental location. The folks at the rental place were fantastic, very nice and extremely helpful.

Larry K. 
Clasificación:
5.0

good experience.

Bernie W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn B. 
Clasificación:
5.0

Moving is a very stressful experience .This is the second time I have rented a u-haul this month.Both times Bob and Joyce Croteau have been great and very helpful and made the experience very easy. Thank you very much!

John R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Artie J. 
Clasificación:
5.0

El cliente no dejó un comentario.

bruce A. 
Clasificación:
1.0

I rented the truck on a Thursday to get the .79 cent rate. They said it was ok to leave it there and pick it up Friday . So we did. When I got my bill they charged .99 cents a mike because it was Friday. We as a company will never rent from them again!

charles R. 
Clasificación:
5.0

I will never use 24/7 pick up again.it was a 3 hr horrible experience on a dark snowy night.if it for Zack(your employee) from Colorado Springs I would not been able to get the rental.not happy at all with the experience

John R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Candy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMI S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT P. 
Clasificación:
5.0

El cliente no dejó un comentario.

BROOKE G. 
Clasificación:
5.0

Incredible pick up location. Staff go out of there way to assist and make the most pleasant experience for every customer. Problems come from within Uhaul's internal traffic department- they overbook trailers and trucks and send you all over the world to get the trailer or truck and it's not the locations fault, but they take the brunt of it. Uhaul's traffic department is the root cause of all issues I've ever encountered. Never a location.

Kyle B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna V. 
Clasificación:
5.0

Excellent customer service! Thank you for a great experience ;))

Scott M. 
Clasificación:
5.0

Excellent experience

Greg H. 
Clasificación:
5.0

They left me easy to follow directions to drop off my trailer. Great job!

Charles K. 
Clasificación:
5.0

I love the friendly service, they treat you like family

Julia M. 
Clasificación:
5.0

Everything was good

Don H. 
Clasificación:
5.0

Nothing to improve they go above and beyond for the customer.used them twice and plan on again

Donna K. 
Clasificación:
3.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

Pleasant experience

Anne H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erin B. 
Clasificación:
5.0

Croteau's went above and beyond to get me in the uhaul,I was suppose to use uhaul app but unprofessional people could not give me the info. to get in the lock box or the uhaul.The nice owners at Croteau's came in on a Sunday tp get me up and going.Never again will I go through your on line app.And I rent several uhauls a year for my business!I would recommend doing your reservations in person.

MICHAEL B. 
Clasificación:
5.0

They went out of there way to help me on a Sunday.there the best

MICHAEL B. 
Clasificación:
5.0

Friendly and helpful and greeted you with a smile and Hello.will do business with them again for sure

Donna K. 
Clasificación:
5.0

Joyce and Bob were accommodating and fantastic to work with. I would recommend them.

Deb B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pricilla B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Matthew S. 
Clasificación:
5.0

Easily accessible, plenty of parking and easy to find.

Clifford N. 
Clasificación:
4.0

Good access

eric P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Callie F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Richard W. 
Clasificación:
5.0

The staff is one of the BEST

Leyton C. 
Clasificación:
4.0

Don't like this online stuff at all. I went to pick up the truck and the lady at the service had to make up a new contract for me. I had to wait 2 hours before that happened because she tried to get me set up online as well. Then when I returned the truck the link that was set to me didn't work. I called 2 times the first time I got disconnected. Then I tried the web site the we're talking about and it worked. A 20 minute wait time isn't good when you need to talk to someone. The truck was good the service I got at the station where I got the truck was great. She was very helpful

Jeffrey J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Verna W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna L. 
Clasificación:
5.0

Great experience..very knowledgeable staff

Milton W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan B. 
Clasificación:
5.0

Could not have been better! Great Service

Kenneth D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Danielle M. 
Clasificación:
5.0

Wonderful experience!

amy A. 
Clasificación:
5.0

Staff was super helpful! The other local uhaul provider gave our reservation to another person, so we were very thankful for the kind staff at Croteau's ability to help us on such short notice.

amy A. 
Clasificación:
5.0

Location was closed when picked up and returned. App made it super easy and Joyce at the location was excellent via phone. So much easier than the experience I had in Philadelphia, which was filled with problems.

Kim W. 
Clasificación:
5.0

Fast and friendly service / nothing need s to be improved

Larry C. 
Clasificación:
3.0

How about not having to scan my driver's licence every time? I've rented 5 times from U-Haul in the last several months. Every time, they ask for my license even though I haven't moved. Seems to me, you should already have an image of my license.

Charles B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis G. 
Clasificación:
1.0

It really isn't the locations fault....but every time I have gone there to rent...there was always a problem with the system...either they didn't take a credit card (which was fully valid) or the computer would spit out info stating that there is no such thing as a 7500lb trailer hitch on my truck & it even has got to the point where she had to go in the back on the phone & apparently treat me as a "walk in" ....& even that took a while to go thru! Please supply this business a better computer system or please make a personal visit to them to see what is going on & see for yourself...Note: these are good people that shouldn't have to apologize 50 times a day on behalf of u-haul! Michael Marandola 802-535-2962

mike M. 
Clasificación:
5.0

Nothing,Joyce and Bob Croteau are such nice people, Thank you

john H. 
Clasificación:
4.0

Mrs. Croteau was very nice. She took it upon herself to call me. As the receiving dealer, she had no idea what kind of condition the truck was in, as no one in Worcester had bothered to document/update anything! I had to tell her the truck was already damaged, delivered dirty, with only 3/4 tank of gas. It's not fair to them or me!!

John S. 
Clasificación:
5.0

Everything went smooth and perfect! Thanks!

Michelle T. 
Clasificación:
5.0

BOB AND JOYCE PROVIDE ABSOLUTELY SUPERB SERVICE AND ARE A BREATH OF FRESH AIR.

David S D. 
Clasificación:
5.0

Joyce & Bob were extremely helpful in getting me set up.

lenny V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edgar K. 
Clasificación:
5.0

Drop-off location was closed (Sunday)

John S. 
Clasificación:
5.0

I forgot to grab the dolly, but other than that mistake of my own, everything about my experience with this U Haul location, the staff, and the truck, was great. Moving is miserable so having the truck rental go smoothly made a big difference. I won't rent anywhere else from now on, highly recommend.

Pat C. 
Clasificación:
5.0

Excellent service and great people to work with

David S D. 
Clasificación:
5.0

El cliente no dejó un comentario.

James F. 
Clasificación:
5.0

Croteau was super friendly and helpful. I would never hesitate to rent from them again.

William N. 
No se han enviado comentarios para esta ubicación.

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