Customer Reviews for Crossville Marine Inc
(Distribuidor de U-Haul del vecindario)

330 comentarios

2483 Hwy 127 S   Crossville, TN 38572

(931) 484-6659

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(931) 484-6659

2483 Hwy 127 S
Crossville, TN 38572

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

MARTIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy B. 
Clasificación:
3.0

Dropped off when closed.

DAVID H. 
Clasificación:
5.0

Perfect!

wayne S. 
Clasificación:
5.0

Great U Haul location, friendly staff, lots of U Haul equipment options on site!

CHRISTOPHER H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael T. 
Clasificación:
4.0

Truck needs replaced!!!! Dangerous to drive!!!

Bill B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERESA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK M. 
Clasificación:
5.0

El cliente no dejó un comentario.

HAROLD D. 
Clasificación:
5.0

very pleasant to work with, easy in and out. maintain a very professional in all paper work. will definitely go back to this location when ever needing a UHAUL.

JERRY S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ren P. 
Clasificación:
5.0

El cliente no dejó un comentario.

jerry S. 
Clasificación:
3.0

Have the size truck you told me you would. Don't make reservations for trucks you don't actually have. I was told the morning of my pick up that you didn't have the truck size I resevered, so I had to use a much larger one which was of course way more expensive. What a scam.

Megan B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Perry W. 
Clasificación:
5.0

Great uhaul dealer

Chris H. 
Clasificación:
3.0

Took forever to check in. Their computer was not working.

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES J. 
Clasificación:
5.0

Crossville Marine is a great representative for U-Haul.

ALAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew W. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

great service!

Chris H. 
Clasificación:
5.0

Friendly staff and speedy checkout.

Gail S. 
Clasificación:
5.0

Great job and easy return

Terry P. 
Clasificación:
5.0

When there is a pickup delay, offer the customer a reason and an apology.

Larry H. 
Clasificación:
5.0

This location is the ‘best of the best' in their industry! Outstanding service and processed me quickly. Great positive attitudes and smiles.

Michael P. 
Clasificación:
5.0

Friendly professional service

Stanton G. 
Clasificación:
3.0

Tell the truth. I wanted a 17fter and basically got a 12 ft. Was close to being a disaster as I had several 12 ft items to move. After much pushing , we could finally close the door.

Phillip K. 
Clasificación:
4.0

El cliente no dejó un comentario.

David T. 
Clasificación:
5.0

some of the nicest people ever!

Tayla H. 
Clasificación:
5.0

The gentleman at Crossville Marine was friendly and helpful and the process was very easy. I would recommend this agent to anyone looking to rent Uhaul equipment.

Richard W. 
Clasificación:
5.0

I really can't think of anything that is a major concern. The truck drove like a dream; smooth ride, easy acceleration, steered easily, quiet running, no rattles, clanks, bonks or vibrations when driving the interstate. There was one sound however whenever the vehicle was cold there was a vibrating/grinding sound coming from underneath near the transmission...Could have just been the exhaust piping. There were NO PROBLEMS WHATSOEVER.

DOUG H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dina P. 
Clasificación:
5.0

The actual location where I returned the equipment was great. However, I was scheduled to return the truck to another location. Upon arrival at the location I was told that they would not accept the truck and I would need to find somewhere else to return it. Left on my own, I looked for another location as close as possible. The next location was over 24 miles away which resulted in burning more fuel to get to the new location which droppedr the tank below the point at which I was required to return. Through no fault of my own I was forced to take additional time to deliver the truck to another Uhaul location, spend time and gas for the person following to pick me up and on top of the inconvenience was charged an additional $19+ for fuel that I would not have been charged if the first location UHaul. If not for the great service by the ultimate location where I dropped off the truck, I would have rated UHaul very low.

Roy H. 
Clasificación:
5.0

Very friendly Very helpful

RICHARD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Duane E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlene H. 
Clasificación:
5.0

Very nice and helpful people.

David W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew H. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael g R. 
Clasificación:
5.0

I was surprised at how easy and smooth things went. These people went out of their way to accommodate me when I asked them if I could get there a day earlier than I reserved a trailer for. They said it would be no problem, and had me going in just minutes. If all places were this easy to deal with it would be a better world.

Thomas C. 
Clasificación:
5.0

No change needed at this time.

Michael A. 
Clasificación:
3.0

ubox drivers at orig and dst were top notch. Loaders at org were amazing.

paul O. 
Clasificación:
5.0

Very friendly and helpful

Sherri K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don B. 
Clasificación:
5.0

Great service and friendly personnel

Elmer W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Don B. 
Clasificación:
5.0

The folks there were very friendly and helpful. Ordered the 6x12 open trailer a day before the move. Picked it up with no problems and dropped it off on Monday morning.

Michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darlene H. 
Clasificación:
5.0

Courteous and knowledgeable staff, excellent service... equipment had been well maintained and served us well!

Martin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin M. 
Clasificación:
5.0

The location, the attention of the staff, the cleanliness, and the security of the facilities are excellent; I recommend this site to everyone. All the workers are friendly and you can contact them at any time.

OSVALDO O. 
Clasificación:
5.0

They were great I will recommend them

Bruce M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Connie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zackery B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larinda H. 
Clasificación:
5.0

We had booked a truck at another location. When we got there we found they didn't have a truck for us. They called this location and they had a truck our size. Everyone was wonderful. Met our needs with a very friendly attitude. We'll definitely do business with them again.

Kelley P. 
Clasificación:
5.0

U-boxes are great, they are convenient and hold a lot of storage . Easy to rent and return. Crossville Marine Inc was very professional, courteous and kind. Great bunch of people. Highly recommend.

Lori R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald H. 
Clasificación:
4.0

Dog hair in seats Tires were muddy nearly half way up

Thomas M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald P. 
Clasificación:
5.0

El cliente no dejó un comentario.

chris B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT C. 
Clasificación:
5.0

Good folks, good deal, great location!

Howard H. 
Clasificación:
5.0

None at this time

Greg B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Larry V. 
Clasificación:
5.0

El cliente no dejó un comentario.

johnny B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Asberry S. 
Clasificación:
5.0

Very quick to return, employee helped to back up trailer in position and disconnect

Kari S. 
Clasificación:
5.0

Very fine people at this location. Recommend highly

kevin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert L M. 
Clasificación:
5.0

Great location, excellent service and friendly staff.

Jeff H. 
Clasificación:
1.0

UHaul doesn"t seem to get it together. From the very start, its error upon error upon error until the day of delivery. When I booked, I wanted to pay the whole amount. The store personnel said, "you'll pay when the box is delivered to you". When the box was delivered, I asked the driver if he is accepting credit card? Driver said, "He doesn't accept payment." After the box was delivered I left. After 2 hrs, somebody called and said, "You haven't payed yet". Duh...neither the store nor the driver would accept my payment. Then when I get to my destination and wanted my stuff delivered, I called the Crossville Marine where my stuff is being stored(by the way, the owner of this storage is not friendly at all). They said that they don't deliver. He then gave me another number to call for delivery. When I called that number, they wanted 3x as much as what was initially quoted to me. I will never use this company again. Four families are also relocating to the area - TN, within 6 months. I will tell them not to use UHaul at all. Compare to the PODS, UHaul needs to get their act together.

ruth H. 
Clasificación:
4.0

El cliente no dejó un comentario.

rachel D. 
Clasificación:
2.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura C. 
Clasificación:
5.0

Great customer service!

Bill M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose B. 
Clasificación:
5.0

Great Service.

James T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

Offer things like a 1/2 a day program.

DANNY M. 
Clasificación:
4.0

Staff was very friendly and professional. Help make my disappointment at the pickup location a little better

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

James G. 
Clasificación:
5.0

Ensure online inventory and hours are accurate. Crossville Marine was excellent and I strongly recommend them. Prior to this, I made a reservation at a different location and they were not open and did not have the trailer that I reserved. UHAUL help center did not provide a discount or any reimbursement since it was a same day rental. Again, Crossville Marine was excellent, it was the other location (Vicki's Thrift store and UHaul corporate) that could improve.

Alan N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashlee B. 
Clasificación:
5.0

Great people and good location. Always ready to serve.

James T. 
Clasificación:
5.0

Nothing exceptional service

James N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger B. 
Clasificación:
3.0

El cliente no dejó un comentario.

marie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY H. 
Clasificación:
5.0

Great experience. Everything was on time and ready. Great job.

James T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFF W. 
Clasificación:
5.0

Courteous staff and excellent service.

Edward C. 
No se han enviado comentarios para esta ubicación.

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