Comentarios de los clientes para Crossroads Self Storage LLC

Amazing Service and awesome staff

Brad was super helpful from start to finish. The whole move went off perfectly.

Great service... Brad did a great job!

Staff is friendly and courteous.

Great service friendly staff.

nothing

Nothing, Jim and Lisa are amazing

The exterior cab was in need of washing.

Excellent customer service!! Thanks, Lisa

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Very friendly great well kept equipment.

Was not the original location chosen to drop off equipment, but they were able to accommodate us and were very friendly and helpful.

My opinion no improvements necessary, have never had a problem renting from U-Haul always professional and willing to help in any way possible.

Excellent service and easy to get to location. Friendly and helpful service

Service was awesome

All employees were very polite respectful helpful and process was fast and easy thank you to all employees at this location 5stars from me

Make sure the equipment is working before you send it off

The wheels on the dolly did not roll properly. They would hug one side more than the other. I would have taken it back but it took me over 45 mins just to get this one. This shop can not handle more than 2 customers at a time efficiently.

A great and knowable group of employees.

Storage rooms are clean and easy to access. Prices are decent. I recommend them to you!

The office ladies were fast and efficient. The unit was clean and ready to go. I booked the unit only one day in advance so felt lucky reaching such nice people. Thank you.

Great experience. No improvement needed, unless you can make the move for me.

We were supposed to drop off at Camino Mercado to get the One month free as we were told. We got there and was told no, because we didn't call ahead for a unit.

Awesome experience. Trailer pulled true and straight loaded and empty

Clean and the manager is friendly

Continue doing what you do

Very good customer service

Quick and easy process

Just a small town little storage yard. Kept clean, nice office staff. Hard to get truck around with so many parked cars and trailers.

Coffee and donuts

Excellent Uhaul dealer. I love using these guys!

The staff at crossroad storage are wonderful

The man who helped me was super nice and worked hard to get the agreement done so I could be on my way. However, I had made the reservation online & paid in full, but he had to call someone because there were additional mystery charges. Also, 3 days after I picked up the truck a lady from Casa Grande called to see why I hadn't picked up the equipment yet. I was already in Oregon. Also, the truck was filthy. Inside the cab had dirt on the seats and all surfaces were covered with dust. There was gunk spilled in the cup holders and it smelled awful. I spend over an hour scrubbing the inside of the cab. The outside didn't look like it had been washed either.

The Staff here was friendly and very competent. I received excellent fast service and the equipment was clean and neat. I am looking forward to using this location again!

Clean units, good security, friendly staff (worked with Brad), comparative pricing.

Nothing, everything was great.

Nice security setup, friendly staff, wide rows between locker units.

Excellent

Speed up the pick up if the on-line registration had been completed. I had to do it all over again. Pre-registration was a waste of time.

My experience here was fun and friendly very laid back good customer service no pressure got what i wanted @ a good price will definitely use these guys again for truck rental they even suggested a different size unit so i can save some money thank you

The desk person was courteous and helpful. She gave us an extra day to return our equipment, which we needed due to inclement weather at our destination. Overall, we had a great rental experience, and I'd highly recommend this U-Haul location.

Actually had to delay my move but Nancy was super helpful and looking forward to getting a unit from them.

The Service and price was Excellent!

Sweet friendly people

Ladiescwere great. Good at their job.

Excellent facility and easy access.

Staff was very nice and easy to work with, Very observant.

Lisa Diaz is great!! She was on top of all our needs, and very helpful with setting up the rental truck and having this just right for our move out of state. We greatly appreciate all the work she did for us. Thank you Lisa Diaz, we love you!!!

When i was taking my stuff out i made one load and took my lock with me cuz my stepdaughter was going ti get What was left and before i could even get home with my load they called me and asked about.

Friendly staff and easy to move in.

Very nice knowledgeable people.

Equipment was ready on time for pick up. And there was a very friendly staff. Just what I needed. Thanks

Great people and easy to move arrownd

People working there were very nice and helpful.Unit nice and clean, great experience.

Very courteous and helpful customer service.

Check trucks more often for leaks due to rain

Excellent customer service, thank you!

Convenient location, personnel wasFriendly and Helpful.

They are very nice, understanding, helpful

The young lady was very nice. She had a device to light the trailer off my hitch. It took less than 5 minutes to unhook. She did it all.

Very nice and secure facility for storing my 5th wheel trailer. When in contact with the staff, they were very helpful and pleasant to converse with. I would recommend the facility to anyone.

nice manager and really helpful, thanks

Some pepole would allways see the one flaw in service. I would have to hunt for it at this location. Thanks.

I would not change anything. The people there are so nice and very helpful. I would encourage them to continue with there good customer service.

See other comment/complaint.

CrossRoads staff were most courteous and helped in our move in any way they could. I don't know how they can improve on a great service they provide for storage and U haul customers. Thank you for your Kindness.

Service was with out doubt excellent, paperwork, hookup and greeting

Very efficient and friendly service.

Was disappointed that when at the office we had talked about extending the return of the truck, from Fri to Monday morning. When I got to the city of return asked if I had until Monday morning to return and they indicated it needed to be back Friday morning.

No problems with our move in. Lady who we talked with was very nice.

Customer rep was professional friendly polite and the experience was great.

The office staff are very accommodating and helpful. I like the security features.