I've rented equipment at this location a few times and will keep coming back. The people that work there are great, professional, and provide outstanding customer service. Glad that they're close to my house.David B.
Customer Reviews for Cross Bones Enterprises
(Distribuidor de U-Haul del vecindario)
Navarre, FL 32566
Servicios en esta ubicación:
Horarios de la ubicación
- Lunes y martes:
8 a. m. - 12 p. m. / 1 p. m. - 3 p. m.
- Jueves y viernes:
8 a. m. - 12 p. m. / 1 p. m. - 3 p. m.
8 a. m. - 11:30 a. m.
- 5/30/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.john P.
El cliente no dejó un comentario.Richard R.
El cliente no dejó un comentario.Ron T.
El cliente no dejó un comentario.Jay T.
El cliente no dejó un comentario.mark C.
El cliente no dejó un comentario.Lance L.
El cliente no dejó un comentario.Billy E.
El cliente no dejó un comentario.Ed D.
Amazing customer service and trailer was spotless!!DONALD W.
He gave us the only dolly that was torn up.jonathan D.
Return was easy and the location convienentPAIGE W.
Great experience. Easy pick up, easy checkout, and easy drop off. Makes renting a U-Haul so easy. Great customer service! My preferred location for renting a U-Haul!Patricia H.
El cliente no dejó un comentario.john J.
El cliente no dejó un comentario.Jeffery W.
El cliente no dejó un comentario.Dale M.
This was the drop off location for this rental. The location was muddy and the owner did not assist with un-hooking the trailer. My newly cleaned truck is not clean anymore... Never again!Mark P.
El cliente no dejó un comentario.MIKE M.
They where rude over the phone the Irwin location , made a appointment drove 30 minutes , and there was no one there to put the trailer hitch onDANIEL E.
El cliente no dejó un comentario.Cynthia P.
Honor the pickup windows. 30 min waits are unacceptable. I would understand if it was busy but one other customer and 3 employees should have been more accommodating. They were polite, but time management was poor. Questioning using uHaul in the futureJustin K.
Drop off on Sunday and no one there. They were closed. Followed drop off instructions, pics, etc and that was it. Took much longer than expected to drop off. Signage was mehhh. No issues with rental. No additional charges.CHRISTOPHER C.
It was very easy and convenient to rent from this location! Steve was very accommodating and helpful! The whole process went extremely smooth, I'd rent from there again in a heart beat!Daniel B.
I rented A trailer from this location on Saturday morning for a full day but this place closes before noon on Saturday and is closed on Sunday. I return the trailer Sunday and since I didn't use the stupid U-Haul app to check it in they charge me a $20 fee since I did not return it during normal business hours. I would've had to pay an extra day rental to return it during normal business hours on Monday. I will never rent from this place again. Since they were close for there's no way they could've rented it to someone else anyway.Edwin F.
El cliente no dejó un comentario.Paul M.
El cliente no dejó un comentario.Nicole W.
Great rental Awesome staff Thanks so much!!!randy F.
Steve provided outstanding customer support. The truck was clean and drove perfectly. Highly recommended location. Gracias.Miguel V.
Cross Bones Enterprise did a great job of informing me where to drop it off after hours and quick to reply with questions. Definitely will rent from them in future.Charles L.
El cliente no dejó un comentario.ella M.
Try and improve the drivewayStephen M.
To get the trailer I needed was very fast. Steve is the one that took care of us, we did the paper work and then he went out and did all the hook-ups and we were ready to go. Real easy and Steve is great ot work with. I will go back again... thanks, Gene Short...douglas S.
El cliente no dejó un comentario.Harold W.
I think your text does a great job telling people what to bring prior to arrival. My problem is not everyone can bring the vehicle to be used during pick up. I paid for insurance only to be told it would not be valid since he had to take pictures and after that it was to late. Their should be an option to at least bring trailer back to get a look to make insurance valid for a 1400 mile trip. This was just completely unsatisfactory to have to travel so far and worry about something I tried to insure.Art C.
Great Location and Staff!Robert M.
Friendly, quick, and plenty of equipment available.Charles G.
El cliente no dejó un comentario.Emmitt M.
Very efficient and explained details of contract, went over any damage, and helped document.Elizabeth R.
El cliente no dejó un comentario.Robert H.
El cliente no dejó un comentario.LEO E.
Steve was the nicest and ensured we knew everything before we left! Will rent again!Kristin G.
El cliente no dejó un comentario.Craig O.
Great customer service. A pleasurable experience! ¡Gracias!Stephen O.
El cliente no dejó un comentario.David Y.
Very friendly and very helpful! Had a semi complicated move and needed last minute options with equipment and was given different quotes to help me decide. I would definitely recommend them to everyone! Maureen G.
They were great Steve gave us excellent customer service! Very pleased.William S.
Very professional and respectfulSTEVE H.
El cliente no dejó un comentario.RICHARD W.
El cliente no dejó un comentario.rick W.
Excellent customer service!ROBERT F.
El cliente no dejó un comentario.KATIE M.
This was a friendly locationEddie H.
Very nice place to do business with.GARY N.
The guy that helped me was great! He was very helpful and answered all my questions. I'll be back because of him.LESLIE S.
Very easy to pick up the trailer. Everyone was very nice.,Gary D.
Change NOTHING !!! It was perfect.ALLISON T.
El cliente no dejó un comentario.Blake M.
Steve was excellent.joseph G.
Very nice and clean and friendlyLIBBY L.
Do not assist with anything. Was on phone arguing with other customer about when they dropped off unit. Asked for confirmation we had returned unit, stated they did not print return receipt. Just wanted name on account and would send email receipt later. Would not come out to inspect trailer. We took pictures of trailer at drop off for evidence of return and no damage.John B.
El cliente no dejó un comentario.Brad K.
El cliente no dejó un comentario.MAIKY L.
El cliente no dejó un comentario.MEGAN M.
Easier parking for backing up. Hard to do next to a busy street. The customer service here was above and beyond though so multiply thatRALPH S.
El cliente no dejó un comentario.BOBBY C.
El cliente no dejó un comentario.Robert M.
El cliente no dejó un comentario.JOANN F.
Steve and his crew are super friendly and provided excellent service. ¡Gracias!JOEY F.
Rude owners and the app allowed me to turn in the wrong location.PARKER H.
It made my move so much easier! Thank you for everything!!!Kelley S.
Awesome serviceKeith R.
Very nice customer support!!LISA M.
No problems. Quick and efficient.TRAVIS B.
everything was perfect, fast friendly service, i wouldn't change anything.RAYMOND N.
El cliente no dejó un comentario.Damon B.
Everything was perfect.Phil H.
El cliente no dejó un comentario.Harold P.
El cliente no dejó un comentario.JADON C.
excellent customer service!JAN N.
El cliente no dejó un comentario.Mark R.
El cliente no dejó un comentario.Tracy R.
El cliente no dejó un comentario.ROBERT H.
Everyone was very kind and helpful. I have rented from here 2x now, the first was a box truck spring in '21 and this time was a 5x8 trailer. Truck was clean and in good working order, trailer was good as well. For the spring rental I came at a time when the office was closed and the check-in and out process was tedious and a bit frustrating. This time was easy and I prefer the one on one interaction. The only reason this isn't a 5 star is because I wish they were open longer hours. The staff is great and I prefer them over the online process.Heather K.
You did greatJOHNNY C.
El cliente no dejó un comentario.David G.
They wanted us to drive 40 miles back to drop the truck off at the same location when there was one much closer to us, claiming it was a local truck. Then told us it would be around $300 if we did return it to the other location. The website we had to use to return the truck after hours was a pain as well! It kept logging us out and making us start all over again, couldn't figure out our location due to lack of service at that location, overall the return process was horrible.AUSTIN M.
El cliente no dejó un comentario.Michael S.
Owners were great and made it very easy to get in and out! These are the people in Navarre Beach, all over it!Leslie P.
El cliente no dejó un comentario.DAVID M.
El cliente no dejó un comentario.Randall D.
Steve at the drop off was excellent giving directions to the drop off and quick and easy to check out at the Navaree location.SCOTT L.
Refine the online pick up and drop off process.Kenneth B.
El cliente no dejó un comentario.HOLLY H.
Everything was easy. Ordering on line, picking it up, returning itCLIFFORD R.
Dog groomer/ Uhaul dealer???? Didn't provide documentation said it would be emailed to me. Never received. Was supposed to pick truck up in Pensacola as requested in September was told this place was the closest a 2 hour out of the way place. Rep was very nice and helpful.HEATHER M.
El cliente no dejó un comentario.SUZANNE D.