Customer Reviews for Cross Bones Enterprises
(Distribuidor de U-Haul del vecindario)

1,120 comentarios

2162 Hwy 87 S   Navarre, FL 32566

(850) 396-0133

Horarios de la ubicación

  • Lunes y martes:
    8 a. m. - 12 p. m. / 1 p. m. - 3 p. m.
  • Miércoles:
    Cerrado
  • Jueves y viernes:
    8 a. m. - 12 p. m. / 1 p. m. - 3 p. m.
  • Sábado:
    8 a. m. - 11:30 a. m.
  • Domingo:
    Cerrado

Servicios en esta ubicación:

Contáctanos

(850) 396-0133

2162 Hwy 87 S
Navarre, FL 32566

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes y martes:
    8 a. m. - 12 p. m. / 1 p. m. - 3 p. m.
  • Miércoles:
    Cerrado
  • Jueves y viernes:
    8 a. m. - 12 p. m. / 1 p. m. - 3 p. m.
  • Sábado:
    8 a. m. - 11:30 a. m.
  • Domingo:
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Mark R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracy R. 
Clasificación:
3.0

El cliente no dejó un comentario.

ROBERT H. 
Clasificación:
4.0

Everyone was very kind and helpful. I have rented from here 2x now, the first was a box truck spring in '21 and this time was a 5x8 trailer. Truck was clean and in good working order, trailer was good as well. For the spring rental I came at a time when the office was closed and the check-in and out process was tedious and a bit frustrating. This time was easy and I prefer the one on one interaction. The only reason this isn't a 5 star is because I wish they were open longer hours. The staff is great and I prefer them over the online process.

Heather K. 
Clasificación:
5.0

Fabulous!

Cindy T. 
Clasificación:
5.0

You did great

JOHNNY C. 
Clasificación:
3.0

El cliente no dejó un comentario.

David G. 
Clasificación:
4.0

Ninguno

Kevin C. 
Clasificación:
2.0

They wanted us to drive 40 miles back to drop the truck off at the same location when there was one much closer to us, claiming it was a local truck. Then told us it would be around $300 if we did return it to the other location. The website we had to use to return the truck after hours was a pain as well! It kept logging us out and making us start all over again, couldn't figure out our location due to lack of service at that location, overall the return process was horrible.

AUSTIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

Owners were great and made it very easy to get in and out! These are the people in Navarre Beach, all over it!

Leslie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randall D. 
Clasificación:
5.0

.

Jamie M. 
Clasificación:
5.0

Steve at the drop off was excellent giving directions to the drop off and quick and easy to check out at the Navaree location.

SCOTT L. 
Clasificación:
4.0

Refine the online pick up and drop off process.

Kenneth B. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOLLY H. 
Clasificación:
5.0

Everything was easy. Ordering on line, picking it up, returning it

CLIFFORD R. 
Clasificación:
2.0

Dog groomer/ Uhaul dealer???? Didn't provide documentation said it would be emailed to me. Never received. Was supposed to pick truck up in Pensacola as requested in September was told this place was the closest a 2 hour out of the way place. Rep was very nice and helpful.

HEATHER M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUZANNE D. 
Clasificación:
2.0

The app is incredibly hard to navigate. No one told me that I was gonna need two people to answer their phones to an unknown call.It was very stressful at the time of pickup and no one answered the customer service line at the time of pickup.

James L. 
Clasificación:
5.0

Improve your after hours return app couldn't get it to work bot location fault just not a efficient app but great service at dealer locat I on

CONNIE Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ellen M. 
Clasificación:
5.0

I cannot think of any improvements to share. Return was easy. Location was accessible with no problem. Very pleasant customer service. Final Bill rec'd by email in a timely manner. Thank you for your help with my rental !!

ANITA S. 
Clasificación:
5.0

The website directed me to the wrong location to pickup the trailer and only gave me one drop off location option that was 31 miles away when one was 2 blocks away from my destination..

DAVID O. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN O. 
Clasificación:
3.0

El cliente no dejó un comentario.

TRACY S. 
Clasificación:
3.0

They were closed but gave me instructions. Area was very sandy and was afraid we would get stuck.

joy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra G. 
Clasificación:
1.0

I ordered a 26 foot truck and they only had a 20 foot truck there. I had to make two trips and pay my movers for two extra hours. I called and spoke with the owner but he was not able to help me. Because the truck was smaller I still have stuff to move. I was hoping to get a 15 foot truck this upcoming Saturday either discounted or compted. The self check in procedure is very complicated. I got all the way to step five and it told me that there was an error and I needed to start over.

LACKEY W. 
Clasificación:
5.0

Outstanding service, advice/pointers, clean & orderly shop. When checking in rental after hours, BE SURE to COMPLETE Check in process before depositing keys : Only Live pictures during check-in are used. Cannot use previously taken pictures from Camera-Roll.

Rodney B. 
Clasificación:
5.0

Do away with the mobile check in

MICHAEL C. 
Clasificación:
5.0

It was great service

TYRONE A. 
Clasificación:
5.0

The owner was so helpful and very nice. He was very accommodating and very quick for dispersement. I will definitely use him again and would recommend him to everyone!

Kirt C. 
Clasificación:
5.0

Great service

Jose F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregg B. 
Clasificación:
5.0

Great job

Deborah B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CANDY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN R. 
Clasificación:
5.0

Fast, friendly service doesn't any better than this

ALLEN S. 
Clasificación:
4.0

Be sure not to tell the customer the first 75 miles are included in the day rate, because apparently they're not. I only drove the truck 55 total miles, and was charged $0.99 per mile for the 55 miles. I even double checked with the guy who was releasing the truck to me. He said first 75 miles were included in the rate.

Bonnie C. 
Clasificación:
5.0

You hot it going on. All was good.

MICHAEL R. 
Clasificación:
3.0

El cliente no dejó un comentario.

JUSTIN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

PETER H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jerry C. 
Clasificación:
3.0

Don't take so much money off my Debit card. Give back the balance you owe me on the same or next day.

DOROTHY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

paul S. 
Clasificación:
2.0

El cliente no dejó un comentario.

Brenda C. 
Clasificación:
4.0

They were very accommodating and pleasant to work with. This location does board dogs so, if you are allergic be mindful of that.

Rudy Lynn W. 
Clasificación:
5.0

The guys were awesome and very helpful...the truck was clean and ran well.

Donna S. 
Clasificación:
3.0

El cliente no dejó un comentario.

John R. 
Clasificación:
4.0

El cliente no dejó un comentario.

KATHY H. 
Clasificación:
5.0

The guy here was great

ALAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARS J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lance S. 
Clasificación:
5.0

In and out very quickly

leonard H. 
Clasificación:
5.0

Steve at Crossbones is the best!

MATTHEW A. 
Clasificación:
2.0

1.) The AC did NOT work reliably! It cut out intermittently as I drove in hot weather with two small terrier; dehydration was a real problem. 2.) vehicle needs front end alignment, pulls hard to the right! Made driving very uncomfortable having to steee against it! Paying $1,100 for 5 days of driving a poorly maintained vehicle is an outrage!

INGRIDKRISTINA G K. 
Clasificación:
1.0

Trying to charge me an extra $1100 for wrong location when my location was optional

JULIE S. 
Clasificación:
5.0

overall a great experience, price, service and equipment.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Katelyn B. 
Clasificación:
5.0

Quick and ready to go!

ANDREW T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Suzanne W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa B. 
Clasificación:
2.0

I would recommend this one due to it being one of the few ones in Navarre. The address is completely wrong. It sends you to a empty parking lot. The actual location for drop off is across the street on the other side of the road. There isn't any clear instructions on where to drop off the vehicle whenever we were done.

Antoine S. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHRISTIANE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA F. 
Clasificación:
3.0

Truck and car hauler were not ready at time of scheduled pickup 8AM.

ERNESTO J. 
Clasificación:
5.0

Very friendly owner and would highly recommend

AUTUMN J. 
Clasificación:
2.0

Facility also does dog boarding, overwhelming smell of dog kennel (and I love and have dogs) and trailer was stored on dirt road. Had to pull down dirt area for hook up pick up. Workers were nice and expeditious.

JOSHUA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

John W. 
Clasificación:
4.0

Don't worry about the staff, fix your one-way rental policies and availability.

Randall M. 
Clasificación:
5.0

N/C

SEAN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFF P. 
Clasificación:
3.0

My trailer was already dirty when I got it, but I was in a hurry when I picked it up, so I marked it as "clean" so I could start moving my household goods. After I turned it in, I got charged a cleaning fee. Again, my fault for not just making them clean it first, but i assumed they would recognize their own dirty trailer came back the way they rented it out to me.

DEAN EMORY M. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAVID A. 
Clasificación:
5.0

I had a wonderful experience. No improvement is needed.

ALFRED M. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM G. 
Clasificación:
5.0

I have recommended this place to everyone in my family!

REBECCA V. 
Clasificación:
4.0

knowledgeable and helpful staff.

Lance S. 
Clasificación:
1.0

Went to drop off trailer about 2 hours before due back time, even though they were supposed to be open nobody was there and there was a sign out front saying “Gone to Bank”. I waited over an hour for someone to show, meanwhile about 4 others showed to drop off trailer, it ended up a big traffic jam and several were pissed off. Finally after being moved all around to try to unjam the place got trailer dropped off, I was there about an hour and 45 minutes to get it dropped, I believe that rates very unsatisfactory 😢

PAULA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA P. 
Clasificación:
5.0

Everything went smoothly. I wouldn't need anything changed

Charles C. 
Clasificación:
5.0

They were amazing and super helpful!

Charlotte D. 
Clasificación:
2.0

El cliente no dejó un comentario.

Rachel D. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS K. 
Clasificación:
3.0

Dogs smells bad in office

TAM N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darlene S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Irving M. 
Clasificación:
5.0

Very friendly staff, helpful and also very knowledgeable!

LAURIE ANN D. 
Clasificación:
4.0

El cliente no dejó un comentario.

RALPH B. 
Clasificación:
5.0

Crossbones is the best UHaul business I have ever dealt with. Friendly, great customer service, and sound equipment!

EUGENE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

LANCE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMANTHA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHAD C. 
Clasificación:
4.0

El cliente no dejó un comentario.

DUSTIN M. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba