I pulled into a very busy location that is also a working garage, but was met by a friendly young man in short order who quickly got me checked out. He also went inside to print a receipt. Very good!
JAY B
Customer Reviews for Criswell Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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The gentleman that helped me was awesome. Friendly, answered all my questions and very polite.
Gina HCriswell tires provides pleasant, and informative., and timely service
richard SI never received a dolly that had been requested and paid for.
Brandon CNo one was there but instructions were posted and drop off went seamlessly.
Julie KNothing was super easy and the personal was super nice
derrick dThe employees acted like they didn't know anything about the reservation, it took nearly an hour to check out the truck
Lenita PYou all didn’t give me my deposit back
David JWhen I dropped off the trailer, it was after hours so I didn’t come in contact with anyone.
Nathanael DMade the reservation to pick up the trailer in Oklahoma City. Last time made a reservation the trailer was not available. Will do my best to see if I can avoid Uhaul in the future.
Kyle BBrandon was AMAZING Unhooked everything Returned my equipment Apologized for the inconvenience and delay Thank you Brandon @ Uhaul OKLAHOMA 5 Thumbs Up 👍 👍👍👍👍
Stephanie NThe staff were excellent
Denise WThe team member maintained composure when things appeared to get intense with additional in-person and phone customers requiring assistance at once.
John WI couldn't have done it without you. I'm a single mom and the price was affordable which helped me out a lot. Customer service was awesome! Thank you so much!!
ladonna bThey were not open when I returned the equipment. Could not find how to check in on the U-Haul app
Kenneth JReturned after hours and business was closed.
bill mI've rented at Criswell services in Purcell Oklahoma a couple times and the customer service is outstanding. It's hard to find good customer support at many other places but Criswell goes above and beyond to answer questions and make sure you have everything you need. Thank you Uhaul
Shane CMake sure you have the appliance dolly
Cora TThe service received was great and appreciated
DAVID SGreat service
Cody SUpdate the app so returns are easier.
Tim BThis location was very helpful, courteous, and very nice people to deal with. We even accidently left some parts to a desk in the trailer and they held them for us.
tracy rThis location was very convenient for this area. The staff was very professional, accommodating and helpful. I would recommend this location for U-Haul needs.
Stacey LThe tire shop/U-Haul shop was not super clean due to the nature of the business being a tire shop but the shop owner and staff were very helpful and very accommodating. Very professional staff. I would recommend them for all U-Haul and for all tire shop assistance.
Stacey LThe strap for the passenger side wheel was broke and I only had one strap to hold it down all the way back from Kansas
Derek GExcellent customer service!!!
Donald MThe staff was very polite, helpful, and even loaned their personal hitch because I had forgotten mine.
Lillian NI am happy with the service . So I believe the next customer will be
Anita wFriendly and helpful service was great. Nothing needed to change.
Vincent SWhen moving vehicles are returned an entire 24 hours early, money should be refunded. It's ridiculous that you don't offer this incentive. We will think twice before using U-Haul again because of this lack of customer service.
Sharon VBusiness not open at drop off .
Debbie CGreat place to do business
Terry EThey were very helpful and friendly checking me out.
DOUGLAS NThey were very helpful. Just needed more trucks to choose from.
PATRICK TThe person that answered the phone was polite. The people at the store were helpful and friendly. The equipment was clean and well cared for. I will definitely recommend Crisswell's and plan on going back for other services. I am very happy with my experience.
lorie mThey were very friendly and helpful every time I talked to them. Also, open on Saturday morning which was very helpful.
SUSAN Wnothing
chuck SReally nice friendly guys!
Stephanie MTrue professionals and experienced staff.
Jorge ECriswells is literally THE BESTi n the business! I rent from UHAUL a lot and these guys really do your brand proud!!!
JUSTIN COwner Brandon went above and beyond to help me rent my truck to go one way to Dallas, TX. He was patient and knew how anxious I was to drive that he went out with me and started truck, went over all the bells and whistles INCLUDING OPENING BACK AND BRINGING OUT THE RAMP AND HOW TO PUT IT BACK. He also made sure I got the best deal for my money. I am very thankful for how he treated this old lady with much respect! Well done.
Lea AThose guys are great!
Abbi CIt was awesome....no need to make any changes.. people are great here
TRACY MSuper fast and easy! Thank you so much!!
BRIANA HThey were awesome they were quick efficient And kind
daryl gCriswell's is a wonderful business to deal with. Will most definitely continue to do business with them in the future..
bridgett lVery nice and professional would recommend and will use again
RONNIE BGreat folks to deal with. Awesome.
David H