Comentarios de los clientes para Crest Self Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Crest Self Storage

Clasificación general:

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JOE H.
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El cliente no dejó un comentario.

KRISTOPHER WILLI P.
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El cliente no dejó un comentario.

Dave D.
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I order a dolly, paid ahead and it was not in the truck. The location was not open, and I had to reserve one at a different location and drive out of my way to pick it up and return it!

JON J.
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El cliente no dejó un comentario.

Gabrelle M.
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I didn't look but was thinking that adding a sign in the vehicle on the steps to return equipment would be helpful in knowing what to expect when time to return.

SHANNA S.
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The employees were friendly and informative. This was so much cheaper than having our items delivered.

ELVIS V.
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El cliente no dejó un comentario.

COREY P.
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El cliente no dejó un comentario.

MICHAEL C.
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Nothing to do to improve, this location is great. Friendly, vehicle ready to go, everything was explained well. Very very great

Katsunori T.
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El cliente no dejó un comentario.

Kenn B.
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I reserved my truck two days in advance of my needed date. Don had a very difficult time helping me make my reservation and had a get help from Cindy. Between the two employees, it took them about 35 minutes to make the reservation. When I showed up to pick up my truck, Don somehow had difficulty making the system work. It took him 45 minutes to process the paperwork. Also my wife got a call from another U-Haul location saying a reservation was made there and they had 2 trucks waiting for me. How did this happen? Not a good experience.

John P.
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El cliente no dejó un comentario.

Oscar M.
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Very professional. Quickest procedure ever to pickup and return the vehicle.

SANDRA B.
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El cliente no dejó un comentario.

Sean G.
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The online check in was terrible. I ended up having to call customer service which took 45 mins for a representative to answer.

EDGAR YOVANY C.
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Very helpful and kind.

RONALD F.
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Nothing, the customer service from Don was spectacular, great experience!

Robert M.
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Customer service agent was new and needs more training. He incorrectly told me the rate for the small truck was the same as a van, $19.99 plus mileage. However when I arrived at the location I was told the price is $100 for the day with 31 miles free. I believe it was an honest mistake given his short time on the job.

John F.
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3 visits, all great experiences. The lady in the office was delightful!

JOSEPH S.
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El cliente no dejó un comentario.

Robert P.
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El cliente no dejó un comentario.

HELGA T.
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Thank you for the great customer service at this location.

JOHN F.
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Friendly manager and great service, loved the van!

William F.
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Last was very professional and easy going.

John F.
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El cliente no dejó un comentario.

Todd A.
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Nothing, excellent and fast service.

Heather W.
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The gentleman that helped us was extremely nice and full of information. We really appreciated his assistance!

Raymond R.
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El cliente no dejó un comentario.

KENNETH E.
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No improvements needed! The van we rented was in excellent condition and very clean. The couple who assisted us with the transaction were super nice and professional!

John H.
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El cliente no dejó un comentario.

Alexander R.
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El cliente no dejó un comentario.

ANGELA H.
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El cliente no dejó un comentario.

Saidakbar I.
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Hello, I am very surprised at you everything is excellent, the staff is friendly, correct, and they answer all my questions politely. Your girl is just clever, she took me to the truck and explained everything. Thank you for your concern. I wish you prosperity, I am very pleased.

Kristin P.
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El cliente no dejó un comentario.

Christine L.
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El cliente no dejó un comentario.

Trent P.
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It took a long time to validate my license. Also, when I took the pictures of my license, there wasn't a frame to help me line up my card as requested. There were 2 spaces to park the truck for drop off, but the previous customer didn't park inside the lines , which forced me to get close to the incline leading to the street. It would be helpful to remind customs to park between the lines when they take the picture of their parking spot at drop off.

eric D.
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El cliente no dejó un comentario.

YASUTERU M.
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El cliente no dejó un comentario.

ALONZO P.
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El cliente no dejó un comentario.

JORDANA H.
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El cliente no dejó un comentario.

Huck T.
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El cliente no dejó un comentario.

Michael M.
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El cliente no dejó un comentario.

Miguel R.
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The manager is great helpful and friendly

Jennifer C.
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Great follow up and customer service as well as safety measures. Will recommend!!!

Austin S.
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The truck was in good condition and worked for all of our needs. However the contactless pick-up was not so contactless. After finding our truck we waited for approval for nearly 40 mins. We ended up having to get assistance from the on site office to receive our key instead of using a designated dropbox as shown on the videos.

Angela A.
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El cliente no dejó un comentario.

RYAN M.
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Great service- very helpful!

Mathias B.
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Very difficult to pick up and drop off the truck using the U-Haul app. Probably would be much better if the facility was open and had staff which would have saved us an hour of time.

Sue-Ann B.
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El cliente no dejó un comentario.

William R.
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El cliente no dejó un comentario.

Aida S.
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I don't understand if I'm paying for milage, why do I need to put money in the gas tank?. Does not right. What's the point of renting it at $14.95 if the total comes to $70. Is cheaper to use your own car for 40 miles of use if you don't have furniture, then to rent a truck. I recently moved from McKinney tx to Garland tx and use my car. I did 3 trips of 36 miles each trip it came up to $20 to filled up my gas tank again, and that included picking up my friend from Lewisville.

Lynn B.
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El cliente no dejó un comentario.

Michael L K.
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El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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