Customer Reviews for Creekside Automotive
(U-Haul Neighborhood Dealer)

484 reviews

420 N Main St   Weatherford, TX 76086

(817) 598-1213

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(817) 598-1213

420 N Main St
Weatherford, TX 76086

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Just dropped keys after hours, so there is nothing really to base an opinion on.

Brent G. 
Rating:
4.0

Had nothing but problems with the app wouldn't load kept restarting in middle of process took forever to finish process of returning truck. App sucks

Joel T. 
Rating:
4.0

I reserved the equipment 2 days ahead online. When it was time it pick it up, it was ready to go. No muss. No fuss.

Charles C. 
Rating:
2.0

Customer did not leave a comment.

rebecca R. 
Rating:
5.0

Check in was a breeze. They were very quick and efficient - I was in the truck and driving off within 15 minutes. Dropping off was even easier with the app. Great experience!

Greg S. 
Rating:
4.0

Customer did not leave a comment.

ken T. 
Rating:
3.0

The parking area was too small and difficult to maneuver a large truck. However, I was thankful I could return truck late at night.

Tori G. 
Rating:
5.0

Very friendly, reviewed contract to ensure the pricing was correct. Will use again in near future!!

Stanley S. 
Rating:
5.0

Ted and Tess have exceptional customer service! They were so thoughtful and helpful to me! They even waited for me to return the truck since I was a little bit late! Ted also does state inspections. He does such an efficient, thorough and excellent job. I wouldn't consider using anyone else! He is a true blessing, great guy and breath of fresh air!!!

Tanya G. 
Rating:
5.0

Very friendly and helpful! Best service in town!

Kathy R. 
Rating:
5.0

Customer did not leave a comment.

Jamie S. 
Rating:
5.0

Customer did not leave a comment.

Steven T. 
Rating:
4.0

Customer did not leave a comment.

Raylyn H. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
4.0

Gentlemen was friendly and helpful

Denise A. 
Rating:
5.0

Customer did not leave a comment.

Katey D. 
Rating:
5.0

Customer did not leave a comment.

Steven C. 
Rating:
5.0

Customer did not leave a comment.

shannon H. 
Rating:
3.0

The parking was horrible

TERRY F. 
Rating:
5.0

Service was great

arthur A. 
Rating:
5.0

Very friendly staff and answered all my questions effectively.

mark L. 
Rating:
4.0

Extremely friendly and kind and welcoming. Made the process of moving my stuff very easy even when I needed to have it a little extra time. None of it was complicated. -Sav

Savannah W. 
Rating:
3.0

Customer did not leave a comment.

Robin C. 
Rating:
5.0

The ac was in and out

crystal P. 
Rating:
3.0

Customer did not leave a comment.

Les J. 
Rating:
5.0

Not much parking at this location and its difficult to maneuver in the back. Also the area for returning trailers is completely dark. There needs to be lighting installed in the trailer parking area.

Christopher S. 
Rating:
5.0

Customer did not leave a comment.

JERRY H. 
Rating:
5.0

Ted was friendly, courteous and professional! He explained how the door locks worked and that if done improperly Might cause the door not to shut completely (which had happened to me once on a previous rental at another location)... I appreciated his thorough explanation!!! I highly recommend this location!

Lucretia L. 
Rating:
3.0

Customer did not leave a comment.

Cecil M. 
Rating:
5.0

Customer did not leave a comment.

Lacinda B. 
Rating:
4.0

Customer did not leave a comment.

Brian B. 
Rating:
5.0

Customer did not leave a comment.

rita L. 
Rating:
5.0

Customer did not leave a comment.

Donald G. 
Rating:
5.0

I appreciate professionalism and kindness regarding my rental during my recent move I highly recommend this location ...thank you again God Bless ..rebecca d.

rebecca D. 
Rating:
5.0

Customer did not leave a comment.

Jimmy P. 
Rating:
5.0

No issues dropping off

Robert R. 
Rating:
5.0

Everything was great. Will rent from Uhaul again in the future. They are the only ones I have ever used in the past.

GARY G. 
Rating:
5.0

Customer did not leave a comment.

Terah G. 
Rating:
5.0

Customer did not leave a comment.

Tamra D. 
Rating:
5.0

Customer did not leave a comment.

Vicki T. 
Rating:
5.0

Customer did not leave a comment.

Thomas W. 
Rating:
5.0

Customer did not leave a comment.

Jacob N. 
Rating:
4.0

Customer did not leave a comment.

ANGELA A. 
Rating:
5.0

Customer did not leave a comment.

THOMAS B. 
Rating:
4.0

Customer did not leave a comment.

Mike M. 
Rating:
5.0

Customer did not leave a comment.

Christopher S. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Roy P. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN P. 
Rating:
5.0

Customer did not leave a comment.

Tina W. 
Rating:
4.0

Customer did not leave a comment.

Terry C. 
Rating:
3.0

No tenants during business hours. Limited places to park trucks. No indication on where to park trucks

Brady G. 
Rating:
4.0

Nothing weong with the service, but the lot is tiny and well tucked away. The location was closed when I dropped off the truck.

Jeffery H. 
Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

Make sure location services are turned on to speed process pick up

Glen G. 
Rating:
5.0

Customer did not leave a comment.

Lonny S. 
Rating:
3.0

Customer did not leave a comment.

Maryam B. 
Rating:
5.0

Customer did not leave a comment.

Dave P. 
Rating:
3.0

Returned the truck a day earlier and received no refund at all

Ashlyn M. 
Rating:
5.0

Customer did not leave a comment.

Uriel Q. 
Rating:
5.0

Nothing. Everything was absolutely perfect Great service, friendly atmosphere 👌🏼♥️

Dani R. 
Rating:
5.0

Have used this place often, always professional, helpful and friendly!

Darin C. 
Rating:
3.0

Ordered a dolly did not receive it

Conner R. 
Rating:
4.0

No one was there. so I did a truck/share return

Vertie K. 
Rating:
4.0

Customer did not leave a comment.

April H. 
Rating:
2.0

Customer did not leave a comment.

john B. 
Rating:
5.0

Reliable and friendly service

Ramon S. 
Rating:
5.0

Customer did not leave a comment.

DANI R. 
Rating:
5.0

Staff was very easy to work with and courteous.

Jeremy K. 
Rating:
5.0

I would recommend this location,Service was good.

Stacy B. 
Rating:
5.0

Customer did not leave a comment.

stephanie B. 
Rating:
4.0

Completed online check in and still had to proceed to office to complete the transaction. If i would have known I'd have to do that i would have saved a bunch of time by just going into the office.

Roger B. 
Rating:
5.0

Customer did not leave a comment.

Roberta B. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER S. 
Rating:
3.0

Customer did not leave a comment.

Oscar M. 
Rating:
5.0

Customer did not leave a comment.

Kim P. 
Rating:
5.0

Everything was great

DANI R. 
Rating:
3.0

Customer did not leave a comment.

DOUGLES L. 
Rating:
3.0

Customer did not leave a comment.

BENJAMIN G. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
4.0

Tires were bald and I had to replace them prior to travel. The owner of the location was very nice and accommodating.

Robert H. 
Rating:
5.0

Great experience.

allen S. 
Rating:
5.0

Great customer service- friendly and had exactly what we needed in stock. We will be back!!

Wendy T. 
Rating:
5.0

Customer did not leave a comment.

David A. 
Rating:
5.0

Customer did not leave a comment.

robert F. 
Rating:
5.0

The gentleman who rented the vehicle was OUTSTANDING. Very friendly and professional. Everything done electronically so very quickly completed. Did a full walk-around and pointed out flaws. Thank-You Sir!

PATRICK D. 
Rating:
2.0

The agent did not let us know that was a padlock on the back of the truck. We called 817 598 1213. No answer Called 1800 number on contract call was dropped twice on hold for 45 minutes. First agent did not provide any assistance. Called again and assisted by Debbie or Deborah. She was extremely helpful and and courteous.

carmen Z. 
Rating:
5.0

Customer did not leave a comment.

Christopher N. 
Rating:
5.0

Customer did not leave a comment.

Edward S. 
Rating:
2.0

AC didnt work very well, kept going from vents to floor to defrost. Asked for an appliance dolly and got a regular dolly, had to go rent an appliance dolly. was charged an extra 17 dollars 3 days after my return with no explanation and they will not answer the phone. mailbox is too full to leave a message.

isaac B. 
Rating:
4.0

The location did a really good job of having the truck ready and accessible however upon return the uhaul application on my android phone wouldn't upload any pictures and I couldn't return through the app. I called uhaul and the wait time was 93 minutes which is unacceptable. I was able to get the uhaul app working on my wife's iPhone. If that didn't work I would have been very unhappy.

John W. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
2.0

These comments will most likely never be read or acted on, but here are my comments: 1...There is no place to leave a vehicle during the rental period. 2...This is one of the worse consumer experiences I have ever had in my life. 3...I take exception to being forced to take coverage I do not want or need. 4...And I have H U G E issues with the U-Haul app. It is the most unfriendly app I have ever used 5...I am so dissatisfied with this experience that I am writing a letter to Mr. Joe Shoen. In case you don't know who that is - He's the CEO..... For the record - This negative review is in no way intended to criticize or review Creekside Automotive. This review is ALL ABOUT U-HAUL....!!!!!

Rene G. 
Rating:
4.0

Your good to go. Everything was great

John B. 
Rating:
3.0

Truck was beat up. Dolly was not available.

Julie C. 
Rating:
4.0

Fix frayed Straps / worn out equipment. maybe even crate a Maintenance schedule or Policy where a customer can go to a dealer and get minor stuff fixed ASAP. I shouldn't have tp spend a half day just to rent a trailer !!!! The Reservation to pick a trailer took me hours. No one ever called me back, had to run all over town. Fix the App .

Marc D. 
Rating:
5.0

Customer did not leave a comment.

Dawn W. 
Rating:
5.0

Customer did not leave a comment.

DAVID W. 
Rating:
4.0

Customer did not leave a comment.

Michael F. 
Rating:
3.0

Customer did not leave a comment.

Jeff M. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top