Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing, excellent service.
Mrs. White & husband are wonderful people!
WILLIAM K
Rating:
1.0
The lady seemed not really helpful or maybe knowledgeable in letting me know what was going on. Not something I do everyday and she wasn't forthcoming with any information to help me understand things. Also why do you have to wait for the next day to get your credit back, they took my money immediately but I have to wait,we were back at 3pm do you close that early?
Nancy m
Rating:
5.0
Customer did not leave a comment.
Angel A
Rating:
5.0
Customer did not leave a comment.
diane c
Rating:
5.0
Problem free.
William C
Rating:
5.0
Very professional courteous efficient and knowledgeable
Ken W
Rating:
5.0
You weee great!!!!!
floyd j
Rating:
5.0
As stated above, this vehicle has very minor issues. A focus on maintaining even the aesthetics would generate a higher rapport with the customer.
Your app is amazing, and will be taking inspiration from it in my job as well.
Robert P
Rating:
5.0
Excellent customer service
Joseph M
Rating:
5.0
Customer did not leave a comment.
Vaughn W
Rating:
5.0
Customer did not leave a comment.
SHAWN C
Rating:
5.0
Customer service was great!
Nastasha F
Rating:
5.0
Fast and easy drop off.
Jeff G
Rating:
5.0
Customer did not leave a comment.
Richard B
Rating:
5.0
Customer did not leave a comment.
ETHAN L
Rating:
5.0
Customer did not leave a comment.
leanne d
Rating:
4.0
Checked the equipment in fast.
Knowledgeable and courteous
kenneth w
Rating:
5.0
Customer did not leave a comment.
judy m
Rating:
5.0
Everything went smoothly!! 6X12 was perfect for moving a 1 BR apartment
eddie c
Rating:
5.0
Customer did not leave a comment.
Jack W
Rating:
4.0
Customer did not leave a comment.
ramona F
Rating:
5.0
Wonderful experience! Couldn't ask for a better location
Nicholas s
Rating:
5.0
Absolutely perfect!!
Shawn S
Rating:
5.0
This was the best experience I've had with U-Haul and I have done service with U-Haul many times. They are very friendly and cleanly about their equipment, they help you and show you how to set it all up and are the perfect U-Haul to use. I will for sure go back to this U-Haul location if I ever need a U-Haul again. Rated 100 out of 10!! ~ 100/10 ~ 💯
ismael m
Rating:
4.0
Customer did not leave a comment.
Karla B
Rating:
5.0
Customer did not leave a comment.
HAROLD W
Rating:
4.0
Customer did not leave a comment.
kenneth w
Rating:
5.0
Customer did not leave a comment.
OSCAR D
Rating:
5.0
Customer did not leave a comment.
James R
Rating:
5.0
Customer did not leave a comment.
Andrea E
Rating:
5.0
Very helpful and friendly
randy r
Rating:
3.0
Customer did not leave a comment.
MICHAEL F
Rating:
5.0
Customer did not leave a comment.
Marianne G
Rating:
4.0
Think it’s wrong y’all stole $15 from me for cleaning fee when it wasn’t dirty and nobody even looked at it
Keri T
Rating:
5.0
Customer did not leave a comment.
Jan S
Rating:
5.0
Customer did not leave a comment.
Cetreda E
Rating:
5.0
Customer did not leave a comment.
Curtis N
Rating:
5.0
The people are friendly and easy to work with.
tennison r
Rating:
4.0
Customer did not leave a comment.
Johanna T
Rating:
5.0
Good customer service
joanna c
Rating:
2.0
The trailer had a leak in it and my stuff got wet I have a claim in now for reimbursement with
Liza Parteewood
Gary L
Rating:
5.0
Great experience!
michelle o
Rating:
1.0
Nasty evil women. Zero customer relations skills. She initiated a nightmare from hell. And went out of her way to try and exact revenge on a customer to satiate her perverse satanic world views. Evil to the core.
Jim H
Rating:
5.0
Very helpful and accommodating.
Carol C
Rating:
3.0
Customer did not leave a comment.
Laura E
Rating:
5.0
Customer did not leave a comment.
COLTON L
Rating:
5.0
Customer did not leave a comment.
Robin K
Rating:
5.0
My experience with Crawford County storage was very pleasant. The trailer performed as it should. I will definitely do business with them again!
doug h
Rating:
5.0
Customer did not leave a comment.
Steven N
Rating:
5.0
Customer did not leave a comment.
Jeremy G
Rating:
5.0
Customer did not leave a comment.
Brock M
Rating:
4.0
Have a gas station for an easy fillup where you turn in the truck
John S
Rating:
5.0
No recommendations for improvement. They did a great job!
john r
Rating:
5.0
Customer did not leave a comment.
james k
Rating:
5.0
Customer did not leave a comment.
cody h
Rating:
5.0
Customer did not leave a comment.
BARBARA P
Rating:
5.0
Customer did not leave a comment.
RUTH B
Rating:
5.0
Customer did not leave a comment.
Richard G
Rating:
5.0
Very professional
great location
AUSTIN D
Rating:
5.0
Customer did not leave a comment.
James D
Rating:
5.0
Customer did not leave a comment.
RICKEY B
Rating:
4.0
Customer did not leave a comment.
SHERRI C
Rating:
2.0
Rented a pull trailer at this establishment a week in advance. Upon arrival they did not have a trailer for us at all after we already paid and had a receipt. We had to end up going to another location to find a trailer. We will never use this facility again.
BRETTANDREW F
Rating:
5.0
Customer did not leave a comment.
TODD M
Rating:
5.0
Customer did not leave a comment.
Jordan J
Rating:
5.0
Customer did not leave a comment.
JORDAN R
Rating:
5.0
Customer did not leave a comment.
CHAD J
Rating:
5.0
Rita was so helpful! thanks
JAY C
Rating:
4.0
Customer did not leave a comment.
SHAWN D
Rating:
5.0
Customer did not leave a comment.
Ruben G
Rating:
5.0
Customer did not leave a comment.
WILLIAM G
Rating:
5.0
Nothing. This is the best facility to rent from. Great costumer service
Kevin E
Rating:
2.0
The agent very unfriendly
JACOB R
Rating:
5.0
Everything was great!
Julie K
Rating:
1.0
The customer service rep was rude and not helpful, she acted like it was our fault we asked if military discount was applicable, the number we called advised us to ask this place for military discount, we did and had a rude response because she had to readjust and do extra paper work. She seemed displeased that she had extra paper work even though we was the only people in line. The truck was dusty and wasn't sanitized, had mild crumbs.
THOMAS C
Rating:
5.0
The alignment was severely off. I would suggest a front end alignment. At the least.
GRADY C
Rating:
5.0
Customer did not leave a comment.
MICHAEL P
Rating:
3.0
Passenger window crank was broken. So had to travel without air and window down!! No effort to tell what the tow button was used for, so it cost a lot more gas. We weren’t towing anything! There should be a return of $$ for the problems!! It shouldn't have cost $125.00 for gas for 237 miles!
CHARI G
Rating:
3.0
Customer did not leave a comment.
Rodney H
Rating:
5.0
Customer did not leave a comment.
Nancy H
Rating:
5.0
Customer did not leave a comment.
GARY R
Rating:
5.0
Customer did not leave a comment.
JOHN R
Rating:
5.0
Nothing. Everything worked just fine.
Brad W
Rating:
5.0
Very friendly staff.
JOHN S
Rating:
5.0
Customer did not leave a comment.
MATTHEW N
Rating:
5.0
Customer did not leave a comment.
RICKY R
Rating:
5.0
Customer did not leave a comment.
Latasha m
Rating:
5.0
Customer did not leave a comment.
SUMMER B
Rating:
5.0
My experience at this facility was perfect!
EULAND M
Rating:
5.0
Customer did not leave a comment.
ROBERT M
Rating:
5.0
Customer did not leave a comment.
AMY B
Rating:
3.0
When ask for a dollie to rent the lady working said I probably wouldn't need one . Didn't get 1 and everything carried by hand .
