Comentarios de los clientes para Craig Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Craig Storage

Clasificación general:

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ISABEL GRACE J.
Clasificación:

El cliente no dejó un comentario.

GARY STEWART M.
Clasificación:

No one around at drop off site. Dropped off after hours.

PATSYWITT B.
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El cliente no dejó un comentario.

Roger M.
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El cliente no dejó un comentario.

MARSHALL M.
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El cliente no dejó un comentario.

THOMAS W.
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El cliente no dejó un comentario.

NONA E.
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El cliente no dejó un comentario.

Sherman R.
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El cliente no dejó un comentario.

JAMES R.
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El cliente no dejó un comentario.

RICHARD B.
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Absolutely wonderful experience, great customer service, very helpful got me sorted out and taken care of perfectly.

ELIZABETH M.
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El cliente no dejó un comentario.

Kevin W.
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Excellent service, personable customer relationship, should be wearing a mask especially when the customer is wearing one. Very satisfied.

TIMOTHY K.
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El cliente no dejó un comentario.

MICHELLE S.
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Great customer service at both

Lindsey T.
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A representative from Craig Storage came to my house and banged on my door early in the morning demanding the truck back. We had spent the previous day moving for 20 hours because Uhaul did not have a 26' truck like I had reserved and waited two weeks for; therefore, we had to make two trips because we had a smaller truck. I had driven for 16 hours, getting in at 2am, and was very rudely and unprofessionally awoken after an extremely strenuous day. I was shocked that someone affiliated with Uhaul used my address to show up at my door, especially because she tried to physically enter my home. In addition, I was charged for the extra mileage, mileage that was only needed because Uhaul did not have a 26' truck like I had reserved weeks in advance. I will NEVER use Uhaul again.

JAMES D.
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El cliente no dejó un comentario.

Jedediah P.
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El cliente no dejó un comentario.

SUSAN M.
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The auto transport had 2 bad tires that we discovered as we were pulling out of the location. They didn't have any equipment and were not allowed to do anything until someone from Steamboat approved it. So we left it for repairs. They called and said it was ready to pick up, but when we got there it was back at the tire shop because there was a dummy tire on it that they didn't notice until after they called us to pick it up. So we drove a total of 100 miles to pick up the equipment when we live 25 miles from their location. So twice they failed to inspect the equipment before telling us it was ready to go.

Phillip C.
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El cliente no dejó un comentario.

Daniel H.
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El cliente no dejó un comentario.

Daniel H.
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El cliente no dejó un comentario.

BRANDT K.
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Location was average because it was 212 miles round trip from my home. staff friendly. Was given the keys in the office and told to look over the truck and take off. Only one person on site, no time to leave the phones.

Spike W.
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Thank you for doing all you can to make everything convenient for your customers.

Kathy L.
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We reserved online a 5x8 trailer called to confirm and was told equipment not available. Moved up to bigger trailer and was told $34 for rental. By the time we walked out rental was over $60. Very deceiving pricing and lies. Will be more careful if there is a next time.

Joy T.
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El cliente no dejó un comentario.

al W.
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El cliente no dejó un comentario.

WILLIAM D.
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super friendly..highly recommend!!!

Alan H.
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El cliente no dejó un comentario.

Kathy C.
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El cliente no dejó un comentario.

Terry B.
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El cliente no dejó un comentario.

Jack P.
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you need to have cruise control on your trucks

Michelle R.
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Both Laura and Coy are very proficient in their knowledge of U-Haul procedures and policies as well as making sure that every customer understands the process from beginning to end.

Cortney H.
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El cliente no dejó un comentario.

Rod E.
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El cliente no dejó un comentario.

Brad M.
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El cliente no dejó un comentario.

Bonnie S.
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El cliente no dejó un comentario.

Rachel W.
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Make sure the truck has windshield washer fluid.

Cheryl O.
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El cliente no dejó un comentario.

Robert M.
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The agent was very nice and courteous.

David B.
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El cliente no dejó un comentario.

suzanne F.
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The truck was incredibly dirty when we picked it up. The cab was muddy and dusty and so was the cargo bed.

Michael H.
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El cliente no dejó un comentario.

Robert S.
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El cliente no dejó un comentario.

Lauren S.
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They were super helpful, equipment was great

shelly P.
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Excellent and very friendly.

Brad M.
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El cliente no dejó un comentario.

Aron P.
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What a great company to rent from. They were all about customer service, coupled with excellent product. I would recommend Uhaul and only Uhaul, every time.

Raymondo S.
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El cliente no dejó un comentario.

GERARD T.
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There were no issues with the drop off location. It was fine. All of the the issues incurred with the pick up locations.

Scott B.
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El cliente no dejó un comentario.

Cindy C.
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Better directions to find office.

cindy L.
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El cliente no dejó un comentario.

Paige W.
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When I arrived at my scheduled time to pick up the truck, the store was closed, and there were clearly no trucks anywhere in the vicinity. I called the owner of the store (the phone number was posted outside) and she sounded surprised to learn about my scheduled appointment. She said she would be there in 5-10 mins, but it ended up being more like 20-30. She did eventually locate the truck, which was returned by another customer an hour and a half late. But trying to coordinate and get in touch with small town stores like these is a nightmare.

Joshua G.
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Associate didn't know anything about the insurance coverage listed on the website. I had to ask for a copy of the towing instructions that I had to sign for on the agreement paper. He wasn't very knowledgeable about any issues I had asked about.

Travis E.
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Was not impressed

Richard H.
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No suggestions, the service was great. This is the 2nd time I have rented from this location.

gary W.
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El cliente no dejó un comentario.

Thomas S.
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El cliente no dejó un comentario.

Sally O.
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El cliente no dejó un comentario.

cecil M.
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El cliente no dejó un comentario.

Mike C.
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Great service, friendly staff, and very easy to work with.

Brian C.
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Have truck available when the pickup time was set. Tore blew out. Delayed us 6hrs waiting for a replacement. Got the run around. No one tried to fix the issue

john B.
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Outstanding customer service!

John J.
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Good, prompt , friendly service has little room for improvement

scott T.
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El cliente no dejó un comentario.

Mallory P.
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Laura was helpful, courteous, and well informed.

Dean T.
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Not mix politics with business. I just wanted to rent my equipment not see recall petitions on the counter. It's the fist thing people see and it's unprofessional to use your business as advertisement to recall our Govenor.

Dennis L.
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Uhaul's Traffic Management automated call-in system is TERRIBLE I spent an hour and a half being bounced around trying to change drop off location to no avail UNSATISFYING experience

Patricia J.
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El cliente no dejó un comentario.

James M.
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Nothing wrong with the Craig outlet. However, I was originally scheduled to pickup in Meeker, Colorado. I was only notified the day before pickup that they did not have a trailer in stock. This caused me to have to travel 90 miles round trip to pick up the trailer, wasting fuel and valuable time that could have been better used to load.

JORDAN M.
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El cliente no dejó un comentario.

kenneth R.
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Nothing, Everyone was great to deal with.

James E.
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El cliente no dejó un comentario.

Juan O.
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El cliente no dejó un comentario.

Katelyn P.
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The inside of the vehicle was clean but, the ramp was covered in oil and we were unable to use it.

Patrick P.
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It was very unprofessional and seemed like the did'ent know how to do the job

ivan D.
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El cliente no dejó un comentario.

DANIEL R.
Clasificación:

El cliente no dejó un comentario.

Anna V.
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El cliente no dejó un comentario.

Jeffrey Y.
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Equipment not at office then the person wants me to take picture of drivers licsense and then send it to him through messenger or email

Josh S.
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Truck leaked and all my stuff was wet!!! Truck ran like crap!!! Would not reccomend anyone looking to move to use this company if this is how their stuff is maintained!! Very disappointing spending 1200 dollars to rent a truck and having my stuff wet??

Uriah S.
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El cliente no dejó un comentario.

John M.
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Loraine is difficult and expects customer to go out of their way to accommodate her laziness.

Brian C.
Clasificación:

Pick up and drop off could be more convenient

Jules P.
Clasificación:

I had to pick up an AT in Meeker. It would have been better if they brought the AT up from Meeker. It ended up costing me additional time, gas and a day's rental for this extra time.

Vannelli C.
Clasificación:

Reserved truck for a Friday,was told the truck wouldn't be there until Saturday @ 11:00, called me Saturday and told me it wouldn't be there until Sunday but the facility was closed on Sunday so they wouldn't know when it got there. Then told me my trailer was there to haul car but couldn't separate equipment. Then found out truck was returned Saturday night and no one called to tell me it had arrived. I basically had to hunt my fucking truck down after 2 days of bullshit run around games! No guarantee on date,or time of half a grand rental!!!

Julia G.
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El cliente no dejó un comentario.

Jody W.
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El cliente no dejó un comentario.

Kristina N.
Clasificación:

The lady there was soooo great..Just very sweet and helpful.thank you so much..she needs to be paid more forsure....

Blane M.
Clasificación:

El cliente no dejó un comentario.

John C.
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El cliente no dejó un comentario.

Eugene R.
Clasificación:

El cliente no dejó un comentario.

peter B.
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El cliente no dejó un comentario.

kathy O.
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El cliente no dejó un comentario.

ladena C.
Clasificación:

El cliente no dejó un comentario.

LORNA M.
Clasificación:

We were told we could pick our truck up there...instead had to drive 90 miles to get it in Meeker. Oil light was on...no oil. We added oil...3 quarts total. Passenger door wouldn't open. Had to pay for our reserved car hauler ahead of time so no one took it.

William M.
Clasificación:

El cliente no dejó un comentario.

sally O.
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El cliente no dejó un comentario.

Teresa S.
Clasificación:

Laura was the most friendly, helpful manager. You have an excellent employee. Will definitely use her and refer others to her

Socorro P.
Clasificación:

Best location, staff, and equipment. They always go out of their way to provide great service.

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