Comentarios del cliente para Craig Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Craig Storage

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Cheryl O. en

Grado:

El cliente no dejó un comentario.

Robert M. en

Grado:

The agent was very nice and courteous.

David B. en

Grado:

El cliente no dejó un comentario.

suzanne F. en

Grado:

The truck was incredibly dirty when we picked it up. The cab was muddy and dusty and so was the cargo bed.

Michael H. en

Grado:

El cliente no dejó un comentario.

Robert S. en

Grado:

El cliente no dejó un comentario.

Lauren S. en

Grado:

They were super helpful, equipment was great

shelly P. en

Grado:

Excellent and very friendly.

Brad M. en

Grado:

El cliente no dejó un comentario.

Aron P. en

Grado:

What a great company to rent from. They were all about customer service, coupled with excellent product. I would recommend Uhaul and only Uhaul, every time.

Raymondo S. en

Grado:

El cliente no dejó un comentario.

GERARD T. en

Grado:

There were no issues with the drop off location. It was fine. All of the the issues incurred with the pick up locations.

Scott B. en

Grado:

El cliente no dejó un comentario.

Cindy C. en

Grado:

Better directions to find office.

cindy L. en

Grado:

El cliente no dejó un comentario.

Paige W. en

Grado:

When I arrived at my scheduled time to pick up the truck, the store was closed, and there were clearly no trucks anywhere in the vicinity. I called the owner of the store (the phone number was posted outside) and she sounded surprised to learn about my scheduled appointment. She said she would be there in 5-10 mins, but it ended up being more like 20-30. She did eventually locate the truck, which was returned by another customer an hour and a half late. But trying to coordinate and get in touch with small town stores like these is a nightmare.

Joshua G. en

Grado:

Associate didn't know anything about the insurance coverage listed on the website. I had to ask for a copy of the towing instructions that I had to sign for on the agreement paper. He wasn't very knowledgeable about any issues I had asked about.

Travis E. en

Grado:

Was not impressed

Richard H. en

Grado:

No suggestions, the service was great. This is the 2nd time I have rented from this location.

gary W. en

Grado:

El cliente no dejó un comentario.

Thomas S. en

Grado:

El cliente no dejó un comentario.

Sally O. en

Grado:

El cliente no dejó un comentario.

cecil M. en

Grado:

El cliente no dejó un comentario.

Mike C. en

Grado:

Great service, friendly staff, and very easy to work with.

Brian C. en

Grado:

Have truck available when the pickup time was set. Tore blew out. Delayed us 6hrs waiting for a replacement. Got the run around. No one tried to fix the issue

john B. en

Grado:

Outstanding customer service!

John J. en

Grado:

Good, prompt , friendly service has little room for improvement

scott T. en

Grado:

El cliente no dejó un comentario.

Mallory P. en

Grado:

Laura was helpful, courteous, and well informed.

Dean T. en

Grado:

Not mix politics with business. I just wanted to rent my equipment not see recall petitions on the counter. It's the fist thing people see and it's unprofessional to use your business as advertisement to recall our Govenor.

Dennis L. en

Grado:

Uhaul’s Traffic Management automated call-in system is TERRIBLE I spent an hour and a half being bounced around trying to change drop off location to no avail UNSATISFYING experience

Patricia J. en

Grado:

El cliente no dejó un comentario.

James M. en

Grado:

Nothing wrong with the Craig outlet. However, I was originally scheduled to pickup in Meeker, Colorado. I was only notified the day before pickup that they did not have a trailer in stock. This caused me to have to travel 90 miles round trip to pick up the trailer, wasting fuel and valuable time that could have been better used to load.

JORDAN M. en

Grado:

El cliente no dejó un comentario.

kenneth R. en

Grado:

Nothing, Everyone was great to deal with.

James E. en

Grado:

El cliente no dejó un comentario.

Juan O. en

Grado:

El cliente no dejó un comentario.

Katelyn P. en

Grado:

The inside of the vehicle was clean but, the ramp was covered in oil and we were unable to use it.

Patrick P. en

Grado:

It was very unprofessional and seemed like the did'ent know how to do the job

ivan D. en

Grado:

El cliente no dejó un comentario.

DANIEL R. en

Grado:

El cliente no dejó un comentario.

Anna V. en

Grado:

El cliente no dejó un comentario.

Jeffrey Y. en

Grado:

Equipment not at office then the person wants me to take picture of drivers licsense and then send it to him through messenger or email

Josh S. en

Grado:

Truck leaked and all my stuff was wet!!! Truck ran like crap!!! Would not reccomend anyone looking to move to use this company if this is how their stuff is maintained!! Very disappointing spending 1200 dollars to rent a truck and having my stuff wet??

Uriah S. en

Grado:

El cliente no dejó un comentario.

John M. en

Grado:

Loraine is difficult and expects customer to go out of their way to accommodate her laziness.

Brian C. en

Grado:

Pick up and drop off could be more convenient

Jules P. en

Grado:

I had to pick up an AT in Meeker. It would have been better if they brought the AT up from Meeker. It ended up costing me additional time, gas and a day's rental for this extra time.

Vannelli C. en

Grado:

Reserved truck for a Friday,was told the truck wouldn't be there until Saturday @ 11:00, called me Saturday and told me it wouldn't be there until Sunday but the facility was closed on Sunday so they wouldn't know when it got there. Then told me my trailer was there to haul car but couldn't separate equipment. Then found out truck was returned Saturday night and no one called to tell me it had arrived. I basically had to hunt my fucking truck down after 2 days of bullshit run around games! No guarantee on date,or time of half a grand rental!!!

Julia G. en

Grado:

El cliente no dejó un comentario.

Jody W. en

Grado:

El cliente no dejó un comentario.

Kristina N. en

Grado:

The lady there was soooo great..Just very sweet and helpful.thank you so much..she needs to be paid more forsure....

Blane M. en

Grado:

El cliente no dejó un comentario.

John C. en

Grado:

El cliente no dejó un comentario.

Eugene R. en

Grado:

El cliente no dejó un comentario.

peter B. en

Grado:

El cliente no dejó un comentario.

kathy O. en

Grado:

El cliente no dejó un comentario.

ladena C. en

Grado:

El cliente no dejó un comentario.

LORNA M. en

Grado:

We were told we could pick our truck up there...instead had to drive 90 miles to get it in Meeker. Oil light was on...no oil. We added oil...3 quarts total. Passenger door wouldn't open. Had to pay for our reserved car hauler ahead of time so no one took it.

William M. en

Grado:

El cliente no dejó un comentario.

sally O. en

Grado:

El cliente no dejó un comentario.

Teresa S. en

Grado:

Laura was the most friendly, helpful manager. You have an excellent employee. Will definitely use her and refer others to her

Socorro P. en

Grado:

Best location, staff, and equipment. They always go out of their way to provide great service.

chelsea G. en

Grado:

El cliente no dejó un comentario.

ANN C. en

Grado:

El cliente no dejó un comentario.

TERRY J. en

Grado:

El cliente no dejó un comentario.

TERRY J. en

Grado:

El cliente no dejó un comentario.

BOYD T. en

Grado:

Very helpful and friendly staff. Assisted in every way possible.

Dean B. en

Grado:

El cliente no dejó un comentario.

Douglas T. en

Grado:

El cliente no dejó un comentario.

John W. en

Grado:

I really appreciate the owner/manager of this location coming in on a Sunday to help us out. The car hauler trailer we rented was in good shape except for the tie down straps. Apparently they had been cut by the previous renter and were unusable. She was able to locate one replacement, but not a 2nd. We had to use our own ratchet straps to secure the vehicle to the trailer. This was a little frustrating, but in the end it all worked out.

Rachel C. en

Grado:

Coy, at Craig Storage, was incredibly helpful in securing the moving van necessary for moving a 5-bedroom household across town. Despite numerous complications with our reservation through corporate U-Haul, Coy was extremely patient, calm, and reassuring. Additionally, we witnessed the same demeanor in his interactions with other customers on the phone and in person. He is to be commended for his great service, and made our experience at Craig Storage A+++. Thanks Coy!

ERNESTO M. en

Grado:

El cliente no dejó un comentario.

Samuel S. en

Grado:

The drop off location is terrible. The only spot we could find was on an incline. Due to the u-haul trailers not having tongue jacks, you have to lift the trailer off your hitch. When gravity takes effect, with no tongue jack and the incline, you better be ready to get ran over. I would highly recommend: A. Install jacks on your trailers. B. Provide a level spot to unload your trailers. C. Provide some type of wheel chocks for customers to block trailers.

PAUL F. en

Grado:

I was thankful that this location had a car dolly to rent, however it required travel between rental office and equipment yard to pick it up. Dolly was also not in proper working order and there was an hour delay to repair/make ready.

Gary L. en

Grado:

El cliente no dejó un comentario.

Anneettee Robin V. en

Grado:

First off. When I got the truck the paperwork showed 100 more miles on it. BEFORE WE LEFT THE PARKING LOT. They corrected that. Talk about a scam. Then 2 days AFTER the payment was removed a pending charge REAPPEARED on my bank account. The original pending was already removed. I spoke with uhaul web chat and was disconnected by Shawntai. I called phone number and was told it would be removed 3-5 days later. The new pending date is 10/29. Thanks for the new overdraft charge. I won't be back and expect my review to appear everywhere.

Steve T. en

Grado:

El cliente no dejó un comentario.

Norm Y. en

Grado:

El cliente no dejó un comentario.

john V. en

Grado:

El cliente no dejó un comentario.

Earlene E. en

Grado:

Quick, friendly service.

Sandra H. en

Grado:

El cliente no dejó un comentario.

JOHN T. en

Grado:

El cliente no dejó un comentario.

Kathy B. en

Grado:

Definitely need some help at this location. Kid didn't act too knowledgable. Phones were ringing . . He was trying to help another fellow and we had to wait awhile, and then told the other customers to come back later because he needed to get us on the way and he was extremely slow. I think he was trying but acted like it was his first day on the job and didn't know what to do. Had a hard time figuring out the wiring and after we showed him, he hooked it around tongue so tight that we told him he had to loosen it cuz first time we turned a corner it would have broken. finally got it right after we showed him. Don't think the trailer had been inspected cuz there was some scraps of paper etc inside and an orange strap of sorts. Also the office is NOT at the storage location and nobody told us, so once we got to the trailer a sign told us to go to town where the office was, and then we had to drive back to the location to get the trailer, so the kid had to leave the office unattended while he went to help us. We had no problems on our moving trip, the trailer handled great.

Sarah L. en

Grado:

Great service!!

CHRIS C. en

Grado:

They charged me for ‘given’ extra days after rental was completed. I was reimbursed. But an extra headache non the less.

Justin G. en

Grado:

called the toll free # to ask about the free 1 Month rental space and the woman that answered the phone was very rude.

David B. en

Grado:

The people were very nice and the office was neat and clean. But we had to drive 1.5 miles to get the car transport. One of the fenders on the car transport was damaged and we couldn't open our car door and it was also missing a plank that you walk on located in the back left of the car transport. When we arrived to drop off the car transport we found out they did not have it secured correctly to the truck.

Richard H. en

Grado:

El cliente no dejó un comentario.

Dan A. en

Grado:

El cliente no dejó un comentario.

Lynn F. en

Grado:

El cliente no dejó un comentario.

Julio Cesar C. en

Grado:

El cliente no dejó un comentario.

Valerie P. en

Grado:

El cliente no dejó un comentario.

Mary S. en

Grado:

El cliente no dejó un comentario.

Chuck T. en

Grado:

El cliente no dejó un comentario.

Rod S. en

Grado:

Everyone was very efficient and very helpful don't need to improve

SHANTELLE C. en

Grado:

Miss sierra or sarah was very helpful and really nice. She made sure I got want I needed and everything. Will be returning

Marilyn H. en

Grado:

El cliente no dejó un comentario.

Dan W. en

Grado:

El cliente no dejó un comentario.

Chris M. en

Grado:

Got a free months storage unit rental in a sweet two story facility a couple blocks from home. Because we returned our rental to the storage unit location.