We had to travel over 100 miles to pick up our 5x8 trailer. Will never use U-Haul again.
KATHLEEN B
Customer Reviews for Cowboy Up Hay & Ranch Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Nothing! Great customer service and friendly staff!
JUSTICE SI made a reservation to pick-up the auto transport at the Cowboy Up and there were none available the day we arranged, I had to go to St. Johns for pick-up. After drop off the auto transport, they called to tell me the rental was overdue even though it had been dropped off the day before on time. The Springerville drop off made it a hassle.
Steve NJeff did a great job selling the product to me
MICHAEL SBad wire harness in trailer identified. Not sure when problem may have been noted earlier (ie previous rental)
TIMOTHY VSo nice to have this service in a rural area! Super easy and well priced
KYLIE LGreat service, very friendly, efficient, and accommodating. Only issue was packing tape price was miss labeled.
RAYMOND RThe wood slots in the truck gaps need to be bigger for tie downs. A switch in the truck to turn in led lights would be nice instead of the cab only. A Shelby on the attic part or a small lip on the front end so things don't slide off.
KYLER MTrailer was a 6x12 flatbed with ramp. I intended to move a trike that is 5ft x 10ft. I did not realize until I attempted to load the trike that even though the trailer is six feet wide, the back "gate" and ramp are only 4'10" wide. Wouldn't load. $162 down the tubes.
KEN TThe staff was nice and friendly, and after hooking up the trailer the staff member took time to make the trailer lights worked with truck so that I could rest assured that I was DOT compatible.
brian jNothing I can think of
DAVID GEasy to Drop off the Trailer, Friendly help
JOHN KProfessionally operated and very courteous.
JAMES CThey were absolutely wonderful to work with, and extremely helpful! I would HIGHLY recommend them!!! Great customer service.
Julie TAll good. Thank you
Jerry JNew location very accommodating!
SHARON SOwner of business was new to the program, he tried very hard to get job right, also very busy renting out new U-Haul vehicles.
Pat FWe were very happy with this location and worked out perfect for us! Very friendly and accommodating staff! I have already recommended them to several poeple and will use them again.
Josh B