Customer Reviews for County Car Wash
(U-Haul Neighborhood Dealer)

424 reviews

451 S Fifth St   Roscommon, MI 48653

(989) 275-4404

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(989) 275-4404

451 S Fifth St
Roscommon, MI 48653

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

BETH ANN K. 
Rating:
5.0

Customer did not leave a comment.

robert P. 
Rating:
5.0

Excellent customer service, would highly recommend this uhaul location.

Diana S. 
Rating:
5.0

Friendly helpful smiling staff. Great experience

Ronald J. 
Rating:
5.0

Kyle was quick to check me in and was very friendly throughout the whole process. I would recommend him for any rental needs you have or vehicle detailing needs as well.

DOUGLAS L. 
Rating:
3.0

It was easy to check out with my phone however my phone battery was about to die so it wouldn't have been good if it did. I would rather do the drop off in person

Marjorie S. 
Rating:
5.0

so convenient!

paula C. 
Rating:
5.0

no improvements are needed. Very friendly service. Keep up the good work

David H. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
4.0

Customer did not leave a comment.

mitchell F. 
Rating:
5.0

Excellent service friendly Knowledgeable

RAYMOND ROBERT C. 
Rating:
5.0

Customer did not leave a comment.

BETH ANNE M. 
Rating:
5.0

Great customer service at both ends

Bradley S. 
Rating:
5.0

Customer did not leave a comment.

Coleman B. 
Rating:
5.0

Customer did not leave a comment.

Heather R. 
Rating:
5.0

Kyle greeted me with a smile and asked about my trip. He had me unhooked in no time. Thank You!

DOUGLAS L. 
Rating:
5.0

Customer did not leave a comment.

Virgil C. 
Rating:
5.0

Very satisfied with our Uhaul rental experience. We are regular renters and have many more rentals planned. Thank you for being great

Daniel S. 
Rating:
5.0

Customer did not leave a comment.

James G. 
Rating:
3.0

We dropped off our trailer on a Sunday, a day early, after hours and had no contact with anyone. This location was three hours from home. We did us the online check in and it was very easy.

DOUGLAS MARK S. 
Rating:
4.0

Customer did not leave a comment.

Carol J. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

CHADWICK ALLEN S. 
Rating:
2.0

Written directions were to call a phone number when I arrived. No one answered, left a message, waited, no call back. Did return via UHaul app.

John B. 
Rating:
5.0

Customer did not leave a comment.

kyle H. 
Rating:
5.0

Customer did not leave a comment.

ronny b B. 
Rating:
4.0

Customer did not leave a comment.

Cynthia P. 
Rating:
5.0

Customer did not leave a comment.

brian P. 
Rating:
5.0

Kyle at the Roscommon location was fantastic in providing all pertinent details for making my trip successful. Even a “seasoned” and experienced U-Hauler, like me, learned a lot from him, and his easy-going explanations. You need to clone this guy.

Daniel M. 
Rating:
5.0

Customer did not leave a comment.

Kevin C. 
Rating:
5.0

Great representative for UHaul I would do business with him again

Donald Z. 
Rating:
3.0

Customer did not leave a comment.

larry C. 
Rating:
3.0

Difficult to get in touch with. Had a Saturday pick up and called three times on Friday to say my pick up time would be moved a couple of hours. Finally got a call Friday morning around 9:30 after my pick up time to say they rec'd my message. Short on furniture blankets ordered 20 only had ten.

Mike G. 
Rating:
2.0

There was no one there to talk to about the truck or get the issue with the blankets resolved.

MARCUS C. 
Rating:
1.0

Take the UHaul franchise away from them. Very uninviting. Closed all the time and especially during their posted "open" hours. Has a sign on the door making fun of the Governor and is extremely political. Left a message twice over a weeks time to ask about UHaul and no one calls you back. Nothing watched, vehicles left out in the open. No point in having this location. Give it to a business that cares.

Brian P. 
Rating:
5.0

Customer did not leave a comment.

Teri T. 
Rating:
5.0

Very kind and knowledgeable. Would recommend this location highly… HB

HAROLD B. 
Rating:
3.0

Customer did not leave a comment.

Bradley F. 
Rating:
4.0

Customer did not leave a comment.

David P. 
Rating:
3.0

Customer did not leave a comment.

Derek V. 
Rating:
5.0

Customer did not leave a comment.

Elliott O. 
Rating:
5.0

Customer did not leave a comment.

Timothy N. 
Rating:
5.0

Everything went perfic.

DANIEL B. 
Rating:
5.0

The Owner was Friendly and Helpful.

Timothy M. 
Rating:
5.0

Customer did not leave a comment.

Hannon G. 
Rating:
5.0

Courteous, helpful and efficient for a small location

Loreen M. 
Rating:
5.0

Kyle was very easy to work with and had me up and running quickly. Also took care of me when I needed to add a few hours to my time without any issues. Thanks Kyle!

Jon S. 
Rating:
5.0

Drop off after hours. Never meet with anyone.

DAVID CHARLES H. 
Rating:
5.0

Customer did not leave a comment.

BRIAN LEO G. 
Rating:
5.0

excellent customer service

Keith K. 
Rating:
3.0

Just a drop off point. Have never met with any staff there

COLLEEN FITZGERA H. 
Rating:
2.0

I was charged twice and have not received return call from the place I dropped it off to.

ROBINLYNN W. 
Rating:
5.0

Fast and easy to drop off. Never came in contact with anybody else and they also had a very nice key drop off spot.

Ronald S. 
Rating:
4.0

Scheduling confirmation was difficult.

Edward P. 
Rating:
5.0

Customer did not leave a comment.

marvin S. 
Rating:
3.0

Customer did not leave a comment.

Daniel C. 
Rating:
5.0

Customer did not leave a comment.

bryan Z. 
Rating:
3.0

Customer did not leave a comment.

Matt P. 
Rating:
3.0

Customer did not leave a comment.

Rhonda B. 
Rating:
5.0

Customer did not leave a comment.

Denise K. 
Rating:
4.0

Customer did not leave a comment.

jeffery S. 
Rating:
5.0

Kyle was fantastic!!! Very easy to work with, explained all the details of the rental and was just a pleasure to deal with. Highly recommend him.

maria S. 
Rating:
5.0

The man who took care of us, did an out standing job, helping us. Our experience with him was great, very knowledgeable. If and when we ever need U Haul again, we will go right back to him!!!

Lorenzo P. 
Rating:
4.0

I had a little trouble with taking pictures thru the verification system...not everyone is super techy with their phones.....I nor my son-in-law (who is a bit techy) could figure out how to turn on "location" setting for Google. If I could have taken a picture and uploaded it, I wouldn't have been in the yard for an extra 30 minutes or so. I did search to turn on location for the browser, but it was like going in circles with no answer.

Karenelizabeth B. 
Rating:
5.0

?

Wayne K. 
Rating:
5.0

Giving a big Thank you to Kyle Hamina at the Roscommon location, the gentleman that helped me with my reservation, rental equipment and U-Haul truck was a big help and explained things and took the time to help me. You are doing a great job and much appreciated!

Lynn C. 
Rating:
5.0

Customer did not leave a comment.

james P. 
Rating:
5.0

It was great

richard M. 
Rating:
5.0

Customer did not leave a comment.

Leonard C. 
Rating:
5.0

Customer did not leave a comment.

john B. 
Rating:
5.0

Kyle was fantastic. He took the time to explain the process and details so we could understand cost. Very patience and accommodating. Professional and courteous. It was a great experience and will definitively rent from him again. Thank you

John S. 
Rating:
4.0

Customer did not leave a comment.

Donald F. 
Rating:
4.0

Very friendly representative.

Wanda O. 
Rating:
5.0

Great place to rent. Easy in/out... Would like to see more equipment at location to rent

JD B. 
Rating:
5.0

Nothing, it's a pleasure to go and rent from him

marvin S. 
Rating:
5.0

Customer did not leave a comment.

Donald Z. 
Rating:
5.0

Great guy, super helpful and quick, funny too. The truck was clean and easy to use. It got us over 200 miles stuffed with our belongings. Overall a pleasant experience and will be using uhaul again in the future.

Jonathan P. 
Rating:
3.0

Customer did not leave a comment.

Leroy D. 
Rating:
5.0

Customer did not leave a comment.

LAURENCE K. 
Rating:
5.0

Customer did not leave a comment.

richard G. 
Rating:
3.0

There was only one truck available.

WENDY A. 
Rating:
5.0

Service was very friendly and helpful. We will see you soon!

tom O. 
Rating:
5.0

Customer did not leave a comment.

James T. 
Rating:
5.0

Everything was exactly as stated. The county car wash location in Roscommon was a pleasure to deal with. Highly recommend for truck or trailer rentals. Sales staff was very knowledgeable.

Thomas C. 
Rating:
5.0

Customer did not leave a comment.

tom W. 
Rating:
5.0

It was quick and easy picking up trailer.

joseph M. 
Rating:
5.0

Customer did not leave a comment.

DOUG W. 
Rating:
5.0

Third time I have used this location. Drop off was quick and painless.

cameron J. 
Rating:
5.0

Customer did not leave a comment.

Henry H. 
Rating:
3.0

No one was there when I dropped the trailer, even though it was during their stated business hours. I was on my own to park and unhook the trailer, and completed the turn-in online.

Cameron J. 
Rating:
5.0

Owner went beyond the call of duty. He fixed a faulty wire on our van that was keeping the tail lights from working. I've rented from this location 3 times and the equipment has always been clean, well maintained and always ready when I arrived. I highly recommend this uhaul facility.

Karen C. 
Rating:
5.0

Customer did not leave a comment.

cameron J. 
Rating:
5.0

Customer did not leave a comment.

Teresa G. 
Rating:
5.0

Customer did not leave a comment.

JAMES B. 
Rating:
5.0

Nothing! Excellent service!

Ron H. 
Rating:
5.0

The truck lacked built-in tie-down attachments. This made it difficult to secure the load. Attachments can be embedded in the wood rails every 12" or so. https://www.uscargocontrol.com/Mounting-Ring-Flush-Mount-Black-1-200-Lbs

throck O. 
Rating:
5.0

had a flat tire and it took 4 and one half hours before I got back on the road. U haul did comp a room for me but being stuck on the side of the road the room didn't make up for it

frank C. 
Rating:
5.0

Customer did not leave a comment.

julius P. 
Rating:
3.0

Customer did not leave a comment.

Denise J. 
Rating:
5.0

Customer did not leave a comment.

Noah W. 
No reviews have been submitted for this location.

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