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jeff b
Customer Reviews for County Car Wash
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service. Easy return.
Carol MGreat service. Equipment was ready when I arrived
Leigh IWas after business hours.
teress gExcellent experience, couldn’t have been better
Jake SFast and friendly service. I would recommend this location.
greg kExcellent customer service!
MADELON KKyle was very helpful, answering my equipment questions regarding future rentals.
Daniel MLocation was perfect. The guy that helped take it off. The truck checked everything out. Explained a few questions I had everything was good would use again.
Robert DNot much the guy was very kind and it was fast service
brndon bWe made our reservations then it was changed to a different location for pickup without our knowledge. Lucky we called and found where we could pick a truck up at.
Sandra RExcellent experience
Rodney FDude who checked me in was awesome. Very helpful!
Rodney FSome of the best customer service ever
KEN AThe owner of this location is great! Very friendly and helpful. He made the return process easy.
DOUGLAS LThe gentleman who helped me went above and beyond. I would recommend him to anyone. He made a stressful situation much easier to deal with. Thank you
laura pEverything went great…Kyle was very helpful !
molly hVery friendly and convenient
Rodney Fnothing
David SKyle was very helpful and knowledgeable about every aspect of the uhaul business. He is one of the best uhaul representatives in our area. Big thanks to him and if I need a uhaul again his location will be my spot to get what I need. 5 stars all the way around.
Jeff CKyle is the best! (I had gone to the Houghton Lake location first, but the woman running it, Sandy, is insane.) Kyle helped me figure out approximately how many miles I was going. He also explained about replacing the gas I used. Overall I was very impressed by the professionalism and politeness I received from Kyle, at the Roscommon location. I would definitely recommend this location to anyone who needs to rent a uhaul.
Heather BThe location wasn't the problem. Picking up my rental was a huge hassle. An hour on hold because the uhaul app didn't work. I would not recommend anyone use the app for a rental.
Reggie Pvery helpful, no issues
Mark PDon't change anything it was very easy to pick up and drop off
Roberta CThe owner of this location (Kyle) was very friendly and helpful. The return process was quick and easy. Doug L.
DOUGLAS LThe truck both rear hubs started to fall off.20 miles Fter i picked it up never rent uhaul againg
wayne wExcellent customer service, would highly recommend this uhaul location.
Diana SFriendly helpful smiling staff. Great experience
Ronald JKyle was quick to check me in and was very friendly throughout the whole process. I would recommend him for any rental needs you have or vehicle detailing needs as well.
DOUGLAS LIt was easy to check out with my phone however my phone battery was about to die so it wouldn't have been good if it did. I would rather do the drop off in person
Marjorie Sso convenient!
paula cno improvements are needed. Very friendly service. Keep up the good work
David HExcellent service friendly Knowledgeable
RAYMOND RGreat customer service at both ends
Bradley SKyle greeted me with a smile and asked about my trip. He had me unhooked in no time. Thank You!
DOUGLAS LVery satisfied with our Uhaul rental experience. We are regular renters and have many more rentals planned. Thank you for being great
Daniel SWe dropped off our trailer on a Sunday, a day early, after hours and had no contact with anyone. This location was three hours from home. We did us the online check in and it was very easy.
DOUGLAS MWritten directions were to call a phone number when I arrived. No one answered, left a message, waited, no call back. Did return via UHaul app.
John BKyle at the Roscommon location was fantastic in providing all pertinent details for making my trip successful. Even a “seasoned” and experienced U-Hauler, like me, learned a lot from him, and his easy-going explanations. You need to clone this guy.
Daniel MGreat representative for UHaul I would do business with him again
Donald ZDifficult to get in touch with. Had a Saturday pick up and called three times on Friday to say my pick up time would be moved a couple of hours. Finally got a call Friday morning around 9:30 after my pick up time to say they rec’d my message. Short on furniture blankets ordered 20 only had ten.
Mike GThere was no one there to talk to about the truck or get the issue with the blankets resolved.
MARCUS CTake the UHaul franchise away from them. Very uninviting. Closed all the time and especially during their posted "open" hours. Has a sign on the door making fun of the Governor and is extremely political. Left a message twice over a weeks time to ask about UHaul and no one calls you back. Nothing watched, vehicles left out in the open. No point in having this location. Give it to a business that cares.
Brian PVery kind and knowledgeable. Would recommend this location highly… HB
HAROLD BEverything went perfic.
DANIEL BThe Owner was Friendly and Helpful.
Timothy M