Not much the guy was very kind and it was fast service
brndon B.
Customer Reviews for County Car Wash
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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We made our reservations then it was changed to a different location for pickup without our knowledge. Lucky we called and found where we could pick a truck up at.
Sandra R.Excellent experience
Rodney F.Dude who checked me in was awesome. Very helpful!
Rodney F.Some of the best customer service ever
KEN A.The owner of this location is great! Very friendly and helpful. He made the return process easy.
DOUGLAS L.The gentleman who helped me went above and beyond. I would recommend him to anyone. He made a stressful situation much easier to deal with. Gracias
laura P.Everything went great…Kyle was very helpful !
molly H.Very friendly and convenient
Rodney F.nothing
David S.Kyle was very helpful and knowledgeable about every aspect of the uhaul business. He is one of the best uhaul representatives in our area. Big thanks to him and if I need a uhaul again his location will be my spot to get what I need. 5 stars all the way around.
Jeff C.Kyle is the best! (I had gone to the Houghton Lake location first, but the woman running it, Sandy, is insane.) Kyle helped me figure out approximately how many miles I was going. He also explained about replacing the gas I used. Overall I was very impressed by the professionalism and politeness I received from Kyle, at the Roscommon location. I would definitely recommend this location to anyone who needs to rent a uhaul.
Heather B.The location wasn't the problem. Picking up my rental was a huge hassle. An hour on hold because the uhaul app didn't work. I would not recommend anyone use the app for a rental.
Reggie P.very helpful, no issues
Mark P.Don't change anything it was very easy to pick up and drop off
Roberta C.The owner of this location (Kyle) was very friendly and helpful. The return process was quick and easy. Doug L.
DOUGLAS L.The truck both rear hubs started to fall off.20 miles Fter i picked it up never rent uhaul againg
wayne W.Excellent customer service, would highly recommend this uhaul location.
Diana S.Friendly helpful smiling staff. Great experience
Ronald J.Kyle was quick to check me in and was very friendly throughout the whole process. I would recommend him for any rental needs you have or vehicle detailing needs as well.
DOUGLAS L.It was easy to check out with my phone however my phone battery was about to die so it wouldn't have been good if it did. I would rather do the drop off in person
Marjorie S.so convenient!
paula C.no improvements are needed. Very friendly service. Keep up the good work
David H.Excellent service friendly Knowledgeable
RAYMOND ROBERT C.Great customer service at both ends
Bradley S.Kyle greeted me with a smile and asked about my trip. He had me unhooked in no time. ¡Gracias!
DOUGLAS L.Very satisfied with our Uhaul rental experience. We are regular renters and have many more rentals planned. Thank you for being great
Daniel S.We dropped off our trailer on a Sunday, a day early, after hours and had no contact with anyone. This location was three hours from home. We did us the online check in and it was very easy.
DOUGLAS MARK S.Written directions were to call a phone number when I arrived. No one answered, left a message, waited, no call back. Did return via UHaul app.
John B.Kyle at the Roscommon location was fantastic in providing all pertinent details for making my trip successful. Even a “seasoned†and experienced U-Hauler, like me, learned a lot from him, and his easy-going explanations. You need to clone this guy.
Daniel M.Great representative for UHaul I would do business with him again
Donald Z.Difficult to get in touch with. Had a Saturday pick up and called three times on Friday to say my pick up time would be moved a couple of hours. Finally got a call Friday morning around 9:30 after my pick up time to say they rec'd my message. Short on furniture blankets ordered 20 only had ten.
Mike G.There was no one there to talk to about the truck or get the issue with the blankets resolved.
MARCUS C.Take the UHaul franchise away from them. Very uninviting. Closed all the time and especially during their posted "open" hours. Has a sign on the door making fun of the Governor and is extremely political. Left a message twice over a weeks time to ask about UHaul and no one calls you back. Nothing watched, vehicles left out in the open. No point in having this location. Give it to a business that cares.
Brian P.Very kind and knowledgeable. Would recommend this location highly… HB
HAROLD B.Everything went perfic.
DANIEL B.The Owner was Friendly and Helpful.
Timothy M.Courteous, helpful and efficient for a small location
Loreen M.Kyle was very easy to work with and had me up and running quickly. Also took care of me when I needed to add a few hours to my time without any issues. Thanks Kyle!
Jon S.Drop off after hours. Never meet with anyone.
DAVID CHARLES H.excellent customer service
Keith K.Just a drop off point. Have never met with any staff there
COLLEEN FITZGERA H.I was charged twice and have not received return call from the place I dropped it off to.
ROBINLYNN W.Fast and easy to drop off. Never came in contact with anybody else and they also had a very nice key drop off spot.
Ronald S.Scheduling confirmation was difficult.
Edward P.