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gary M.
Customer Reviews for Country Village Ace
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Easy renting, just wish I could get a final price before I left the building.
Donald M.There was still trash in the truck (in cup holders and side pocket things in the doors) when we got it. We cleaned it out, but seems like something that shouldn't have been left.
Cody C.The girls at this sight are most pleasant and helpfull!
Timothy H.Truck was clean and well maintained and cold! Would have been nice if it had been started. But understand that couldn't happen. Otherwise it was perfit fit for our needs.
Mary A.Very helpfull.
ann T.The truck was new and clean but a very bumpy ride.
LOUIS STEVEN L.Paper work was not ready and young lady was not trained on the process.
JANICE CHRISTINE L.Quick & easy
Mark H.Take the time to show customers the important aspects of the equipment they're about to rent. I asked for assistance on the auto transport I rented. All immediate staff feigned no knowledge of the AT.
GREGORY CLARE T.I had a problem getting the hitch to fully drop onto the ball. The young lady came out to help me with a smile although it was raining sleet outside. She had me rolling in about 2 minutes, seems like a very good employee.
Mark W.Very helpful and fast staff at ACE hardware
Dakin W.Very friendly and helpful
James A.Print off documents
Mark M.It is unfortunate that there is a Uhaul location 3 miles from me but I had to drive 25 miles to another location for a truck rental doubling the cost of the 10 hour rental .
Sandra D.This was my first time renting one and it very smooth and very reasonably priced. This location is within 2 miles of my soon to be new home and was able to change the location last minute. Would recommend to anyone!
CHRISTOPHER ALLE N.I had rented a 15f. But when I got there. There was no 15ft there. It wasn't returned. So I was given a 26ft. I had no choice in cause we needed to move. But filling up the gas wasn't pleasant.
Shannon R.Very nice people!
Cynthia W.We called there to get the initial rental and was told we could not get it there then we call the uhaul 800 number and waited TWO HOURS on the phone and was told we could get it there.
Jeffrey S.Also want to thank the UHaul rep at the Crossroads location near Marquette. He went way out of his way to locate a rental truck for us, when we needed one.
JAMES EDWARD W.The equipment requested was not ready to go with the truck. Then we didn't get everything I had requested.
STACY LYNN P.N/C
Larry L.Renting this Uhaul was very easy and the trailer was perfect.
Jeffrey D.Stop asking about the covid.
KEVIN JAY M.The fact that the location was open on a Sunday was amazing. Even better was that they had the exact equipment that was needed for impromptu usage. The best was the staff that assisted in this endeavor.
Laycee M.The staff a Country Village Ace were excellent! It was easy renting uhal and returning.
NICHOLAS PAUL K.Helpful and friendly staff. Very efficient.
John G.Very good service at u-haul return 😀
MICHAEL JEROME M.N/a
Anthony M.Booking was difficult.
CATHYCLAEYS S.Only problem was they had wrong trailer reserved, but they had the one i needed so changed it out!
STEVEN S.Let the location keep additional tools in stock, or don't let me pay for dollies and furniture pads that are not available at that location. It would also be super helpful if the dollies and pads were already in the truck we reserved. The pickup location didn't even know we had paid for the extra tools.
Jared L.They were professional and courteous.
Melynda D.Everything went well.
GEORGE N.I was told it was clean inspected and ready! When I went to pick it up it was dirty inside the cab with ashes from a cigarette and smelled very bad, also glass shattered all over in the cargo area
paul A.After I unloaded the truck in Marquette, U-Haul wanted me to drive 40 miles to drop off the truck and trailer. There are a dozen places to drop off trucks in Marquette. Then I am threatened if I don't drop the truck and trailer off in Gwinnett MI, UHaul will charge me another $500. Very unsatisfactory
BJORN O.More help for faster service.
Kevin L.The online checkin was a little slow and glitchy, but it worked in the end.
Jason E.The Uhaul we had only had 51 thousand miles on it and it drove like shit. It wouldnt shift into gear all the way, would start chugging and going downhill it would rev super high. We literally questioned if we were going to make it back. Def not a good feeling.
Heather P.Extraordinario servicio al cliente -
Stephan L.There was something spilled on the floor in the inside can otherwise unit was spotless and smelled clean
Catherine G.Someone spilled something on the floor in cab order 3 dollies and got none and no one called from uhaul like they said they would the location has nothing but uhaul truck or trailer no boxes ,no packing tape ,no packing material at all nothing zero great place if you dont want anything
donald M.Very good customer service - thank you.
Stephan L.Everything was good, staff was helpful
September W.Everything is good
Gary K.Everything was fine just as is
JAY N.