Customer Reviews for Country Pride Auto LLC
(U-Haul Neighborhood Dealer)

428 reviews

2451 E Heritage Pkwy   Farmington, AR 72730

(479) 267-2053

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 10 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(479) 267-2053

2451 E Heritage Pkwy
Farmington, AR 72730

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 10 am–4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I have used this location several times since moving into this area in September 2023. The location is very clean/tidy, easy in and out, and the on-site personnel are always pleasant and helpful.

Richard Swan 
Rating:
5.0

Customer did not leave a comment.

Gaelyn Nooner 
Rating:
5.0

Customer did not leave a comment.

RHONDA KOONTZ 
Rating:
5.0

Customer did not leave a comment.

Kevin Johnson 
Rating:
5.0

Customer did not leave a comment.

Scott Frederick 
Rating:
5.0

Customer did not leave a comment.

Darlene Bak 
Rating:
5.0

Customer did not leave a comment.

Jerry Wyse 
Rating:
5.0

Customer did not leave a comment.

Danny Hale 
Rating:
5.0

I had to spend time in the ER due to an ankle I jury during moving. Was very understanding. Told me he would note the account and was very friendly dly on the phone.

Martha Dunlap 
Rating:
5.0

Customer did not leave a comment.

KEN Coston 
Rating:
5.0

Nothing everything was fine with the rental

Anna Emero 
Rating:
5.0

Customer did not leave a comment.

Charles Gauldin 
Rating:
5.0

Easy access and no waiting. Friendly helpful staff.

Ted Kozak 
Rating:
5.0

Customer did not leave a comment.

GAYE THOMAS 
Rating:
5.0

The guys at cou try pride are fantastic. They get you taken care of really fast, they pay attention to all the details, they explain what is going on, and they are super friendly!

Paul Avile 
Rating:
3.0

More parking space.

Catherine Hunt 
Rating:
5.0

Customer did not leave a comment.

Tom Cochran 
Rating:
5.0

Customer did not leave a comment.

Richard Amick 
Rating:
4.0

Customer did not leave a comment.

Gary Lindsey 
Rating:
5.0

Don’t like the mobil check in. If I dropped it off and didn’t have a cell phone it would cost me 20 extra !! Seems stupid to pay an extra 20 for a $29 rental. Didn’t used to be that way. Used to drop and go. I shouldn’t have to pay you to do your 5 minute job. Most likely will not use U-Haul again for this useless new policy change.

Martin Loerts 
Rating:
5.0

Not a thing. Everyone was nice an very helpful.

Larry Saldana 
Rating:
5.0

Customer did not leave a comment.

Greg Reece 
Rating:
5.0

Everyone was very helpful.

Ronald Howell 
Rating:
5.0

Probably should get it cleaned, before renting to customers... gentleman was nice and told us that the truck just came in and he didn't have time to clean it. We didn't have time to wait for it to be cleaned , so we said ok. I inquired about the military discount I was promised at reservation scheduling, he said it was on there, it wasn't., well, it was only 5 percent, I was told 10 percent. I asked for extra days and Xtra miles.

Shelly Johnson 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Mitchell 
Rating:
5.0

I have used this location numerous times recently and really like how clean and tidy the entire location is. Plus, the personnel who work there are always very friendly.

Richard Swan 
Rating:
5.0

Customer did not leave a comment.

DARRICK Haight 
Rating:
5.0

The guys at Country Pride are the top of the line. Friend, knowledgeable, and ready/willing to make sure the experience is all Excellent.

Terry Jackson 
Rating:
5.0

Customer did not leave a comment.

Nikki Caudle 
Rating:
5.0

Customer did not leave a comment.

Robert Hudspeth 
Rating:
5.0

The return process was flawless.

Jackie Chandler 
Rating:
5.0

Customer did not leave a comment.

shauna semon 
Rating:
5.0

This is my preferred location whenever I have the need for a uhaul, great people and always willing to help

KEITH NORRIS 
Rating:
5.0

Thank you

Cathi Khilling 
Rating:
5.0

Customer did not leave a comment.

Lee Froelich 
Rating:
5.0

Awesome to work with!!

Drew Robinson 
Rating:
5.0

Everything was perfect! Highly recommend this location!

Terry Drake 
Rating:
4.0

Good equipment, good service, friendly people

Tony Hughes 
Rating:
5.0

Customer did not leave a comment.

cecelia hitte 
Rating:
5.0

Customer did not leave a comment.

Zach Thornton 
Rating:
5.0

Customer did not leave a comment.

Stacy Stahley 
Rating:
5.0

Customer did not leave a comment.

Robert Coker 
Rating:
5.0

Customer did not leave a comment.

Bill Henry 
Rating:
5.0

Customer did not leave a comment.

Michael Heiser 
Rating:
5.0

Customer did not leave a comment.

Dena Miller 
Rating:
5.0

This was the 3rd location that traffic management sent me to without any advance communication via text nor email. I was very frustrated by having to drive to 3 distant locations without compensation

Michael P Colin 
Rating:
5.0

We have dealt with Country Pride on five separate rentals and they have always been great to deal with.

David Gerdel 
Rating:
5.0

Customer did not leave a comment.

Karon Pate 
Rating:
5.0

Customer did not leave a comment.

Bill Laird 
Rating:
5.0

Customer did not leave a comment.

Bill Laird 
Rating:
5.0

Customer did not leave a comment.

Kevin Stephens 
Rating:
5.0

Very pleased with the whole thing: service people and easy tow trailer—thanks very much

DOUGLAS WILKES 
Rating:
5.0

Customer did not leave a comment.

rodney russell 
Rating:
5.0

Customer did not leave a comment.

Bill Laird 
Rating:
5.0

Customer did not leave a comment.

KEN Coston 
Rating:
5.0

I didn't have any human interaction at the drop off since they were closed but it was easy to find, clean, organized lot and the instructions on the app for drop off were easy to follow then dropped key in easy to find box.

Amy Stringer 
Rating:
5.0

Customer did not leave a comment.

Bill Laird 
Rating:
5.0

Customer did not leave a comment.

Nicole McFaul 
Rating:
5.0

Customer did not leave a comment.

Alan Gauldin 
Rating:
5.0

Excellent and helpful! They are the best UHaul! They attach and detach trailers for me, etc. You can’t beat the experience anywhere.

Jill Snyder 
Rating:
5.0

Very pleasant and professional staff.

JUDY CAMPBELL 
Rating:
5.0

What a breeze to drop off at this location. Pleasant, helpful service!! Will use again.

Cheryl Crisler 
Rating:
5.0

Customer did not leave a comment.

TAYLOR DANIELLE ESLER 
Rating:
5.0

Nothing to improve... I was IN & OUT very quickly!! Great people. . .

Lee Eilerts 
Rating:
5.0

Customer did not leave a comment.

Samuel Scott 
Rating:
4.0

READ FULL REVIEW Was supposed to pick up in Springdale and when I got there they told me it wasn’t available and that I’d have to drive 30 minutes to get another one. I did not receive a phone call, text, or email from the original location saying that it wasn’t available. Other than that, super friendly and quick to pick it up (beside 30 minute drive to pick it up).

Trevor Brown 
Rating:
5.0

Customer did not leave a comment.

Dan Orr 
Rating:
5.0

Customer did not leave a comment.

TRACY ELKINS 
Rating:
5.0

Nothing. Everything was perfect.

Ronald Hall 
Rating:
5.0

Customer did not leave a comment.

Jay Tieri 
Rating:
1.0

I DID NOT RETURN HERE

Parker Kerns 
Rating:
5.0

Customer did not leave a comment.

DANIEL DAVIS 
Rating:
4.0

Customer did not leave a comment.

christopher gentry 
Rating:
5.0

Customer did not leave a comment.

Tim Recktenwald 
Rating:
5.0

The people were wonderful. They waited on us past their regular closing time and were so helpful in getting us the right size trailer.

Brenda Ulmer 
Rating:
5.0

Customer did not leave a comment.

Crystal Shoffit 
Rating:
5.0

Customer did not leave a comment.

paul blakelock 
Rating:
5.0

The fellows at This location were most helpful and courteous. Would absolutly use this location again if I have a need.

Charles May 
Rating:
5.0

Customer did not leave a comment.

Karen Salisbury 
Rating:
5.0

Employees were very friendly and the store was excellent

MARIA DEL PILAR RODRIGUEZ 
Rating:
5.0

Everything was good

Tom Reed 
Rating:
5.0

The customer service was excellent! I will be back for any of my U-Haul needs and I will recommend this business to anybody that needs a U-Haul.

Michael Shamoon 
Rating:
5.0

Very good experience

Bill Henry 
Rating:
5.0

They were SO helpful, understanding, and went above and beyond to work with me! Very personal attention, friendly, yet professional. Cannot say enough good things about them or recommend them highly enough! A good business run by exceptionally nice people.

Lisa Barnett 
Rating:
3.0

I was forced to this location when my GUARANTEED reservation was moved without proper notice. It was nearly 9 miles further away which meant I had to pay for added miles (both ways) plus added gas, not to mention the route to pick it up is one way in and one way out…heavy traffic during rush hour to pick it up then heavy traffic on college game day to return. Additionally, pick up was fine but truck was not checked at drop off. The worker was talking with other people and said he would check it in later. Leaving us with no recourse on mileage, gas, or damage accuracy. We were left to take pictures of the odometer and gas on our own as protection. While I’m sure this location is honest, not all are and customers should leave with verification they won’t be over charged. Finally, this truck was chosen because there were no larger trucks available in our area. It should be made clearer on the truck description that it does not have a ramp! Lifting a washer and dryer was not fun. Overall terrible uhaul experience which leads me to believe it will be my last uhaul experience.

Christopher Jones 
Rating:
4.0

Customer did not leave a comment.

Larry Clark 
Rating:
5.0

Very friendly folks! Quick & efficient! Will definitely refer people.

Shelia McClellan 
Rating:
5.0

I went in and they me in 2 uhaul trucks at the last minute. Very friendly folks! Will definitely refer people!

Shelia McClellan 
Rating:
5.0

Customer did not leave a comment.

Lisa Turner 
Rating:
5.0

Customer did not leave a comment.

JASON BURNS 
Rating:
4.0

Customer did not leave a comment.

Magdalena Mota 
Rating:
5.0

This was the easiest and most pleasant experience ever!!! The gentleman helping me was very polite and courteous. A+ rental experience!!!

Lana Aiken 
Rating:
4.0

Customer did not leave a comment.

betty schamburger 
Rating:
5.0

Customer did not leave a comment.

Doris Mobley 
Rating:
5.0

This is a great location - efficient and helpful. Appreciate the immediate assistance to attach and un-attach trailer. Trailer was recent and in great condition with recent tires.

Alex Smith 
Rating:
5.0

Customer did not leave a comment.

Bryan Cover 
Rating:
4.0

Very accommodating

William bruce Henshaw 
Rating:
5.0

Both David and Josh went above and beyond to make sure I had a truck available for me even though a truck that was to be returned in time was later than expected. This Company is just amazing. Thank you both for helping me.

Ruth Allard 
Rating:
5.0

Customer did not leave a comment.

Jeana Hernandez 
Rating:
4.0

Customer did not leave a comment.

EUGENE HURLEY 
No reviews have been submitted for this location.

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