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JUSTIN L
Customer Reviews for Country Market And Liquor
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
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This place was great. The place that wasn't great was the location at 935 S Santa Fe Ave, Vista, CA 92083, which I went to initially drop off the truck. I showed up around 2:30pm when they were supposed to close at 4pm, but they were already closed. A real pain. But Country Market and Liquor was great, the drop off was quick and easy!
David Hit was very unfortunate that your customer service forced me to drive longer to another place when I had already set a place close to me. your customer service representative was very rude and put me on hold for over 15 minutes and was not willing to understand the problem she caused me. I am very dissatisfied with my last experience with your company. you can contact me if you care.
Houman ELady was rude and ignored my family.
Princess LEasier pickup and to make sure deposit is included in first total
Gustavo RThe truck was dirty and I had to go have it washed so I could see out of the windows, the back of the truck had trash in it and I had to sweep it out. The process to rent the truck was not easy to use picking. I will never rent remotely again.
Theresa RTruck was given to me on empty. Truck roof was covered with eucalyptus debris that flew off into the traffic behind me, causing many to swerve. I received no email, or no paper receipt showing that I paid in full. As I mentioned, truck was empty so I went to have it filled. After about 15 gallons were dispensed, gas started POURING out of the bottom of the truck. $80 dollars worth - all over the concrete. I called roadside assistance (very helpful) and they sent someone to help me (also very helpful). Had to wait for over 2 hours at the gas station and when the technician finally arrived and crawled under the car, it was determined that there was a hole in the gas tank. This of course, would explain why they truck was given to me on empty. After the hole was repaired, I went home and prepared to load it. It was then that I saw there was no padlock provided (my uhaul rental from 2 weeks before had come with a padlock), so I had to purchase one late that evening. When I finally was able to begin to load the truck, I opened the back and found that it was FILTHY and had to be thoroughly cleaned before I could move my belongings into it. Over all - very disappointed.
Tracy K