Comentarios del cliente para Coulee Hardware

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Coulee Hardware

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JONATHAN W. en

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The check out guy was friendly and helpful. Thank you.

Sabrina B. en

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Nothing, everything was awesome!!! Love the link sent your phone via TM so you can return the item using your cell phone!!

Barbara D. en

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Perhaps more smaller trucks or vans available to rent.

Shelli C. en

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Maybe offer the Car Dolly half price with Three good size boxes; with an upgrade of moving truck. Something along those lines.

kelley C. en

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Incredible service!

Larry B. en

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great people

Ed C. en

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Nothing, very quick and efficient.

Heather H. en

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El cliente no dejó un comentario.

JAMES D. en

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El cliente no dejó un comentario.

Patrick T. en

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El cliente no dejó un comentario.

Cody L. en

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El cliente no dejó un comentario.

Aaron H. en

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El cliente no dejó un comentario.

Scot E. en

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The agent was extremely helpful and accommodating.

Aaron H. en

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El cliente no dejó un comentario.

ronald B. en

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El cliente no dejó un comentario.

nadine J. en

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Great customer service!!

RANDY A. en

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Check lights on trailers

DALE D. en

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El cliente no dejó un comentario.

wayne O. en

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El cliente no dejó un comentario.

chris M. en

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El cliente no dejó un comentario.

aileen R. en

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El cliente no dejó un comentario.

Gerry S. en

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El cliente no dejó un comentario.

Gerry S. en

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Hats off to Kamph and Dustin. You two rock

Bobby W. en

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El cliente no dejó un comentario.

Samuel L. en

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El cliente no dejó un comentario.

clark P. en

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El cliente no dejó un comentario.

Joel F. en

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It was good!

Andrea S. en

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El cliente no dejó un comentario.

Gerry S. en

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El cliente no dejó un comentario.

Kenneth M. en

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El cliente no dejó un comentario.

JAMES R. en

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Very help full.

Keith F. en

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They were great! I think the trucks should be required to be full of fuel for the new renter

Rick O. en

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please improve dispatch!!! Contracts in hand should be accepted as amount of payment when equipment is returned on time and at the correct location.

Timothy J. en

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El cliente no dejó un comentario.

Connie P. en

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El cliente no dejó un comentario.

gary C. en

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Great to deal with excellent service we had no problems.

Timothy D. en

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El cliente no dejó un comentario.

christopher M. en

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El cliente no dejó un comentario.

Karen W. en

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El cliente no dejó un comentario.

Timothy D. en

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El cliente no dejó un comentario.

Daniel C. en

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Nice people

David S. en

Grado:

RE: U-Haul Contract 22757088 The problems I encountered were not with either of these 2 locations but with the original drop off location. 1. The Original drop off location was Coulee Foods in Coulee City. When I drove in to drop off the truck on Friday night (6/22) I was told by the owner that he had enough trucks and to call U-Haul and have them find another place to drop the truck. 2. I went back to the house and called and after about 40 minutes waiting and on hold and 2 transfers I was connected to a lady and she said I could drop it off in Grand Coulee (25 miles away) and she would take care of everything. 3. On Saturday morning I drove up to Grand Coulee and had no trouble finding the U-Haul lot. But there was no one there and no signs telling me where to turn in the keys. There was also no drop box. 4. I again called U-Haul and the first person told me I could not turn in the truck at Grand Coulee and must drive it back to Coulee City. After some discussion he relented and agreed to transfer me to someone who could change the paper work so I could drop it off at Grand Coulee. After about 40 more minutes listening to music someone came on and said that the drop off location was probably Coulee Hardware. 5. When I walked over to Coulee Hardware, the people there could not have been more helpful. They mentioned that they have asked U-Haul to place a sign in the lot directing people to the hardware store, but so far U-Haul has chosen not to do that. 6. As a further note, I’ll mention again that the people on the ground, both in Omak and Grand Coulee City were very helpful. The person at Coulee foods and especially the gentleman in your call center that answered my call on Saturday morning were both borderline rude and implied that all this was my fault and would not go out of their way to help resolve the issue. Therefore, I cannot in good conscience recommend U-Haul to anyone who asks me to suggest a rental company in the future.

mike D. en

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El cliente no dejó un comentario.

Keith F. en

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El cliente no dejó un comentario.

richard H. en

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El cliente no dejó un comentario.

Ed C. en

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El cliente no dejó un comentario.

Dollie S. en

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El cliente no dejó un comentario.

Gerry S. en

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Love Coulee Hardware!!!!!

aileen R. en

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El cliente no dejó un comentario.

Joel F. en

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El cliente no dejó un comentario.

Tim C. en

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El cliente no dejó un comentario.

Bobbie jo V. en

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Look at other comment box I didn't know there was 2

emily O. en

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El cliente no dejó un comentario.

John E. en

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El cliente no dejó un comentario.

aileen R. en

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I wouldn't change anything

Mary K. en

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El cliente no dejó un comentario.

edward C. en

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Reserved trailer ready as ordered. Great assistance with hook up and review.

robert V. en

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Everything went fine, good customer service - thanks

ROBERT D. en

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El cliente no dejó un comentario.

KYLE K. en

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Upon drop off the staff was helpful as usual and helped me unload and stash the trailer in their lot accordingly. They also gave me guidance in how to deal with the incident that occurred at the Vancouver, WA location.

chris M. en

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Very helpful, took in the rental truck even though the Uhaul portion of the business was closed, also canceled the order for the following day for us since we did not need the u-haul.

Jay E. en

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El cliente no dejó un comentario.

Cory D. en

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El cliente no dejó un comentario.

Roger E. en

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The young man who assisted me at check out was very efficient and focused. The only hang-up was the hyper- verbal gentleman who was before me. He consumed a great deal of time nut the young man was patient and professional with him.

Joel F. en

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El cliente no dejó un comentario.

karmen W. en

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El cliente no dejó un comentario.

Larry L. en

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Very good PR and helpful, on pick as well as return!

Nazariy B. en

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El cliente no dejó un comentario.

TED N. en

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El cliente no dejó un comentario.

philip L. en

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El cliente no dejó un comentario.

David P. en

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Not their main focus. N/A answers above are due to the fact that there are no other options in this area.

Carol W. en

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Make sure the equipment is working properly and refund the money spent by the customer to bring the equipment up to par!

Anthony S. en

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They were great there good people

steven W. en

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El cliente no dejó un comentario.

BAILEY S. en

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Uhaul needs some IT help to get their CRM systems working effectively. Every Uhaul rental center complains about it as customers get frustrated with the time required to get a rental activated, even after making a reservation online.

Dwight C. en

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Stephen at the Coulee Hardware U Haul has always be great to work with.

Rick O. en

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El cliente no dejó un comentario.

rodney K. en

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El cliente no dejó un comentario.

Dwight C. en

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El cliente no dejó un comentario.

Danny H. en

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El cliente no dejó un comentario.

Paul M. en

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El cliente no dejó un comentario.

LaRee O. en

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El cliente no dejó un comentario.

Joshua H. en

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When you make sure the trailer is attached, actually make sure it's attached so it doesn't come off and hit the back of my truck.

Jim A. en

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Trailer was all dusty inside

Timothy P. en

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This is what all U-Haul stations should be modeled after...great experience returning the truck.

Tera R. en

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The place was closed and there was no drop off box to leave the key.

David J. en

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Nothing, nice people.

Don K. en

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I had to drive 2 hours to get to Grand Coulee. That is unacceptable. You did give me an extra day which was needed but I had to spend extra money for all the extra travel to Twisp, Wa. You should have had the vehicle transported to Twisp from Grand Coulee not me. Also your employee in Twisp needs work on customer relations. I reserved the vehicle well in advance to give time for it to arrive in Twisp.

Lisa C. en

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El cliente no dejó un comentario.

Charissa E. en

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El cliente no dejó un comentario.

lisa L. en

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El cliente no dejó un comentario.

jan S. en

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El cliente no dejó un comentario.

Joe H. en

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El cliente no dejó un comentario.

Dwight C. en

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The UHaul in Grand Coulee is excellent. Good people and very helpful.

LISA C. en

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No improvements - Again we had excellent and friendly service!!

David J. en

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Nothing

JOHN B. en

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El cliente no dejó un comentario.

CHERYL L. en

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the U-Haul customer service people were awesome!!

DWIGHT C. en

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El cliente no dejó un comentario.

JIM P. en

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El cliente no dejó un comentario.