Customer Reviews for Coulee Hardware
(U-Haul Neighborhood Dealer)

270 comentarios

416 Midway Ave   Grand Coulee, WA 99133
(Between Jess Ford and Variety Store)

(509) 633-2216

Horario

  • Mon–Sat
    9 a. m. - 5 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(509) 633-2216

416 Midway Ave
Grand Coulee, WA 99133
(Between Jess Ford and Variety Store)

Servicios en esta ubicación:

Horario

  • Mon–Sat
    9 a. m. - 5 p. m.
  • Domingo
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
4.0

El cliente no dejó un comentario.

Susan S. 
Clasificación:
5.0

I was traveling from Coulee Dam Washington to Manson Washington when i had entered Chelan Washington the check engine light did come on. It did not feel like the Uhaul did not run ugly or rough so i continued till i returned it to its destination at Grand Coulee Washington.

lary B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Patrick C. 
Clasificación:
5.0

???

Courtney D. 
Clasificación:
5.0

I get that inflation is hitting everyone, but damn it's expensive!

JOAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

IAN S. 
Clasificación:
5.0

The price to rent this trailer was totally out of line. 3 or 4 rentals like mine basically pay for the trailer. It reeks of greed. I paid 1400 dollars to rent a trailer I had for4-5 days. Absolutely ridiculous

Gerald P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn R. 
Clasificación:
5.0

This place was a small operation, but I have never met a better manager at customer service! He jumped right on it, didn't make me wait around, was exceptionally friendly and helpful. I have to say this was my best ever experience at a Uhaul. I had to drive 125 miles to drop the trailer off because the closest store had closed for Labor Day weekend. I'd actually drive 125 miles to this location at Coulee Hardware to rent another UHaul trailer. He was that good!

james M. 
Clasificación:
5.0

We got response immediately when Loved we wrote that we dropped the truck off to Grand Coulee. So thanks for letting us know we turned the truck in properly! Loved it!:)

victoria R. 
Clasificación:
5.0

El cliente no dejó un comentario.

charles B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel G. 
Clasificación:
5.0

Superior customer service. Knowledgeable staff. They could not do any better than they already do!

PENNY W. 
Clasificación:
1.0

Have people check the cabs for dildos and alcohol

Jessica W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy L. 
Clasificación:
5.0

Wonderful experience at each location!! Thank you!

Kimberly P. 
Clasificación:
5.0

My problem is it's cheaper to use a card than pay cash. But the trailers I have rented are in decent shape. Not sure what rental your asking about.The garage door style sucked.It opened twice without strapping the handle closed.The barn doors one was excellent.

IAN S. 
Clasificación:
5.0

Very friendly and helpful.

Virginia W. 
Clasificación:
5.0

This location was inside a hardware store. Both employees were super nice, prompt and the checkout was extremely easy - we we're done in minutes. Parking was ample.

Persia W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob C. 
Clasificación:
5.0

WAs originally scheduled for Omak WA pickup which was a good hour closer. Would have preferred that location but Grand Cuolee took good care of me

John W. 
Clasificación:
5.0

You sent me a survey about a dropoff location from which corporate ATTEMPTED to divert us, while we were on the road using the equipment no less. The NEW location was 50 miles away from our destination, whereas Grand Coulee was one mile from our destination. This was beyond unacceptable. It was downright rude to expect us to pay for the gasoline to drive 98 miles out of our way, without being compensated for our time. The guys at Grand Coulee were very helpful in rectifying that situation.

Jenifur R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

AILEEN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN SCOTT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Adrian P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL ANTHONY W. 
Clasificación:
5.0

Superb customer service

RAELYN D. 
Clasificación:
3.0

El cliente no dejó un comentario.

HOLLY LEE A. 
Clasificación:
5.0

I have no suggestions. Coulee Hardware that rented the hauler, has always been terrific. I would recommend them to anyone.

DWIGHT C. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCIS ALDEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francis S. 
Clasificación:
1.0

The people were excellent did there job professional and timely order.

CONRAD PHILLIP C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA F. 
Clasificación:
3.0

.

Frank J. 
Clasificación:
5.0

El cliente no dejó un comentario.

mat M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JILL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILIP K. 
Clasificación:
5.0

Very helpful and customer oriented unlike corporate U-haul who wouldn't do a single thing to accommodate me.

Martin W. 
Clasificación:
3.0

I had reserved a truck almost a month before I picked it up. The nearest vehicle was in Grand Coulee, WA.! We were in Spokane Valley, WA. That was 194.8 miles roundtrip. We were charged for being 18 miles over our limit. I feel since we had to make a 2 hr trip to pick up that truck, then take it back to our location, that money should be refunded,as the extra miles were not our fault.

Debbie K. 
Clasificación:
5.0

We had to drive 150 miles out of our way round trip because uhaul did not have our reservation in the Spokane area even after online check in. No one from uhaul called me to confirm and if I had not called? I would have not had a truck at all. NOT HAPPY about that. Almost didn't make it there before closing.

Franklyn R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary K. 
Clasificación:
5.0

Drop off area was confusing.

PHILIP R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nancy M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian E. 
Clasificación:
3.0

They did good. Cost wasn't worth the extra per day for one way drop.But that is corporate problems

IAN S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Philip R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE ELAINE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CALVIN I. 
Clasificación:
5.0

Just wondering why I got charged when I picked up the trailer and then charged for dropping it off. Seems a bit much don't you think? Total $144.70, I don't think I'll use U-Haul again if I'm going to be double charged. I am not happy nor am I satisfied with my experience with U-Haul.

Sherwin W. 
Clasificación:
5.0

this was the worse experience renting ever . I have been in the rental business for many years and uhauls inability to care has hit a ultimate hi .here my problem i move 2x a year i've used uhaul 4times in 11 months for cross country moves i had to drive 4.5 hours across mountains to get a trailer i had schedule in advance . your excuse is no long haul available ...so its the customer expense to travel and pic up .so i had to travel from seattle to alabama but first i had to drive 8 hours round trip just to start my move ...yes im one person but i will start checking for other option not to mention i was over charged and the stuff i ordered wa unavailable .

travis D. 
Clasificación:
4.0

I have been doing business with Coulee Hardware for a long time now. They have always been on the ball with Helping me out with anything i have needed. Just all around good people.

Shawn B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sierra B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Edward G. 
Clasificación:
5.0

This is the second time I have had the opportunity to use this facility. There professional and support has been exceptional and would recommend them for a move anywhere in the USA or to receive any vehicle coming to this area.

Frank J. 
Clasificación:
5.0

El cliente no dejó un comentario.

AARON J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michelle I. 
Clasificación:
3.0

The original equipment I reserved was unavailable but I wasn't informed until the afternoon before. It would have been 5-6 hours to pick up what I needed. I called the location to see what was available and got a smaller truck which worked ok but it wasn't big enough so we had to take another trip.

Brian H. 
Clasificación:
4.0

There was an extra $25 charge that was unexpected. I think it is best to let customer know because we were quoted $60

clyde A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carlos L. 
Clasificación:
5.0

Let them know earlier that you are not going to honor their requested equipment. What happened to your customer service? During marking years when I was moving every other year they always made sure that my requested equipment was there. Not call two days before the move and tell me they couldn't honor my request It would also be helpful if in the information you send telling me to call the location to confirm that you provided the correct phone number. All in all the people at the location, especially Fred, where very helpful.

Monty F. 
Clasificación:
5.0

Fred was very helpful, pleasant and professional. He was quick to check me in and I appreciated how easily he unscrambled a mixup I made since I had rented two trucks needing to be retired to two destinations.

STANLEY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD F. 
Clasificación:
4.0

El cliente no dejó un comentario.

violet B. 
Clasificación:
5.0

Thanks to the knowledgeable staff at Coulee Hardware! This was another eventless U Haul rental... the best type for me to have!!

James F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald H. 
Clasificación:
5.0

Employees at both ends of the trip were very friendly and helpful. They processed my reservation quickly. I had a stress free, no hassle trip.

Lori E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Calvin I. 
Clasificación:
4.0

Its a small place and trucks are parked across a 4 lane road which you must walk across with no pedestrian crossing to get to the rental office which is in the back of the hardware store. There is no place to park a u-haul on the same side of the street as the office within easy walking distance and a very congested area as is located next to Safeway, the main grocery store in the area.

Stanley C. 
Clasificación:
5.0

Maybe just a quick vacuum

Jennifer C. 
Clasificación:
5.0

El cliente no dejó un comentario.

raylean G. 
Clasificación:
5.0

El cliente no dejó un comentario.

James F. 
Clasificación:
5.0

Super friendly staff helped me make sure my order was accurate and walked me to my truck. Very enjoyable.

Douglas L. 
Clasificación:
5.0

The guys at Coulee Hardware rock!!

Amy J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua B. 
Clasificación:
5.0

Equipment clean and in good running condition. Servicio al cliente de excelencia.

AILEEN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ronald B. 
Clasificación:
5.0

The check out guy was friendly and helpful. Gracias.

JONATHAN W. 
Clasificación:
5.0

Nothing, everything was awesome!!! Love the link sent your phone via TM so you can return the item using your cell phone!!

Sabrina B. 
Clasificación:
5.0

Perhaps more smaller trucks or vans available to rent.

Barbara D. 
Clasificación:
5.0

Maybe offer the Car Dolly half price with Three good size boxes; with an upgrade of moving truck. Something along those lines.

Shelli C. 
Clasificación:
5.0

Incredible service!

kelley C. 
Clasificación:
5.0

great people

Larry B. 
Clasificación:
5.0

Nothing, very quick and efficient.

Ed C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Heather H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cody L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron H. 
Clasificación:
5.0

The agent was extremely helpful and accommodating.

Scot E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Aaron H. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

Volver
arriba